The problem when the keyboard on a computer or laptop does not work is not uncommon. This situation is faced by both beginners and experienced users who have been working on a computer for many years. Let's figure out how to find a solution to the problem when the keyboard stops working, the keys stick or does not respond to pressing.
What could be the reasons for the breakdown and their solutions?
If the keyboard doesn't work
Windows is loaded, but the keyboard does not respond to your commands. There are only two reasons, hardware and software. Moreover, the first one occurs much more often, and is solved by simply replacing faulty equipment.
Checking the keyboard
So this happened: cursor doesn't move, the system does not respond to key clicks. First, we determine the type of manipulator you are using. Let's see through which port - PS/2 or USB it is connected to your computer. In the first case, the mouse cannot be disconnected or connected using the so-called “hot method,” that is, while the computer is running, as there is a possibility of a short circuit.
To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - standard Windows utilities are also suitable. If not a single device works, there is most likely a software problem.
Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.
What to do if the keyboard and mouse do not work at the same time?
Why doesn't the keyboard and mouse work on my laptop? - This is another, fairly common malfunction, which happens quite often in the event of an unexpected failure in a south bridge laptop.
Very often the south bridge burns out in such a way that absolutely everything in the computer works except these above-mentioned devices.
But sometimes it happens that the laptop stops turning on altogether, or stops responding to the power button, precisely when the same south bridge in it burns out.
Wipe the rubber with a dry cloth, and the keyboard itself can be wiped with a damp cloth.
When disassembling the keyboard, it is important for novice users not to forget where all the keys were. In order not to get confused about the location of the keys, you can find a photo on the Internet that will be identical to your keyboard. Also, when disassembling, you can put the keys on the table in the order they were or take a photo with your cell phone.
In case you need to update the driver, go to the Internet. On the manufacturer's official website we find the downloads section, where we find the name of your device model. Download the installation file for your operating system, and then double-click to install.
Non-standard reasons
It's good if System Restore is activated in your Windows. With this option, you will be able to select a date when the mouse was working normally and restore the OS to that point. You can also try to find out the source of the problem using the “Troubleshooter” built into Windows. Go to the “Control Panel”, click on the “Mouse” icon, use the Shift+Tab combination to go to the “Hardware” tab and launch “Diagnostics”. Use the Shift key to select answer options for the questions asked by the system. If this does not help, check your computer for viruses.
If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.
Now you need to unscrew all the fasteners: that is, the screws.
Then very carefully remove the top part (along with the keys) and set it aside.
After this, we see the dirty surface of our keyboard film.
We take alcohol and a piece of cotton wool, begin to wipe the film, and at the same time clean out absolutely all “useless” minerals.
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If the keyboard does not work on a Windows 7 computer even after cleaning, then the problem is with the electronics!
Computer mouse failure can be diagnosed in various ways., but first you need to consider some points: if you find that the mouse has stopped working, Never disassemble it yourself! Experience suggests that there will be unnecessary parts that will never be useful to you again, like the mouse itself.
So let's figure it out what to do if the mouse stops working:
Check the installation driver or update it. When the mouse is first inserted into the USB connector, the computer searches for a driver. Sometimes the message “the device is not working properly” appears. In this case, you need to go to “Start”, then to “Control Panel” and click the mouse icon. There you can check the status of the mouse. Perhaps, by default or due to an error by program installers, the mouse is set to the wrong operating mode. Please read all signs carefully by checking or unchecking the boxes.
If your mouse suddenly stops working without any problems with the driver or installation, check the wire. To do this, ask someone to follow the cursor, and gradually pinch the wire yourself, observing in which case a contact appears. You, of course, can cover the discovered break with electrical tape, but it’s easier to replace the wire. It's easy and inexpensive.
Check your computer with an antivirus program. Often after such a check the mouse starts working. How do you know if viruses are causing your mouse to stop working? It's very simple: connect it to several USB ports one by one. In one case the mouse works, but in another it completely refuses. It shouldn’t be this way, especially since you can check their performance on a regular flash drive. If it accepts it, but the mouse does not, then the problem is in the device and not in the computer.
If the mouse fell, after which you discovered noise in it, which means it was seriously damaged. Do not disassemble it, as we already asked at the beginning. Take it to a mechanic, he will quickly fix it, unless very important parts are damaged.
But let's try to fix it ourselves, with. To do this you will need a screwdriver, a knife, a 40 W soldering iron, rosin, tin and, in fact, the mouse itself.
1. Turn the device over and find the screws that we unscrew to remove the case.
2. Having removed the housing, we carefully examine the wires, remembering them by color and location.
3. Carefully unsolder the wiring.
4. Cut off the bend in the cord. The bend in the cord is located near where the cord enters the mouse itself. We strip the wires and solder them back to the pins (there are only 4 of them).
5. Reassemble the mouse in reverse order. The probability of resuming work is 99%.
Anyway, If your mouse stops working, don't worry. Of course, it is much more convenient to work with than with a key combination. Some people don’t even recognize the touchpad, preferring a computer mouse. Try to painlessly diagnose any deviations in its operation at home, because often problems with a computer mouse are not so serious that you need to immediately take it to a specialist.
The most convenient way to work in a multi-window Windows environment is to use the mouse, or mouse, as it is commonly called. A couple of right and left key presses makes it possible to use all context menu commands, switch between tasks and manage system processes. Therefore, failure of the mouse can seriously complicate the user's work.
If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e.
when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive. If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the "down arrow" and Enter keys to select the "Shutdown" command and confirm the shutdown request by clicking OK. Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, reconnect it - perhaps the problem is a lack of contact. Turn on your computer. If the mouse works, it means you did everything right. The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before changing the connector - rebooting may help. If the problem persists, check the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are problems with the software. To identify the source of the trouble, alternately connect known-good mice to the computer via the PS/2 and USB ports. Usually you do not need to install special drivers - standard Windows utilities are also suitable. If no device works, most likely there is a problem with the software. Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “ Device Manager", then expand the "Mouse and other pointing devices" list. Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it. If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select “Safe Mode”. When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode. If your system has System Restore enabled, try selecting “Boot Last Known Known Configuration” from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try a different date. There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point. Windows OS has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. As a result, it may be possible to find out the reason for the malfunction. If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning. If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the “Hardware acceleration” slider one notch to the left and confirm by clicking OK.
Today it is impossible to imagine a modern person without a computer. We are happy when our “friend”, as the PC is called, works and does not create problems for us. For experienced users, fixing this or that problem is not difficult, but for beginners it is practically a disaster. Today we will try to solve one of them: “the mouse does not work on the computer.” Without it, the functioning of the computer is lost.
A manipulator (popularly simply a “mouse”) is necessary for comfortable control of a PC. It is much easier and more convenient to perform any operations with it than with just a keyboard. Ease of use - just one click on the right or left side of the key gives us the opportunity to execute all the necessary commands. And also the ability to switch between tasks and manage system processes.
In order not to complicate the work of beginners, you first need to eliminate the most popular and possible faults.
Reasons why the mouse does not work
1. Check the functionality of the mouse itself.
We reboot our PC - often not all processes start the first time.
Check its functionality on another computer.
If the model is wired (USB or PS/2), you need to check the integrity of the cable and plugs.
In the case of a wireless model, make sure the battery is charged.
If after these manipulations the “animal” does not work, then we proceed to the drivers.
2. Checking the availability and compliance of drivers.
They serve as a connecting bridge between the PC and the mouse. For further checking, if the mouse is not working, the buttons on the keyboard will always help: Tab, Win, shift + F10, arrows.
Go to " Control Panel" and select " device Manager».
Find the icon " Mouse and other pointing devices».
On the contrary, to the left we are looking for a small yellow triangle with an exclamation mark inside.
Click on it, our menu has expanded.
We'll see " HID - compatible mouse" Right-click and a menu will open that says “ Update driver».
Very often such a malfunction occurs, but it is not always possible to eliminate it using this method.
Then we do the following: we need to find drivers from the manufacturer ourselves, purely for our PC. In the search engine, we indicate the name of the company without the model, and add support. The official technical assistance website of this particular manufacturer will appear in the search results. You need to go and find the driver for the desired mouse model, download and install.
3. One of the mouse keys does not work.
Carefully disassemble the mouse and look inside.
The microphone (small button) may break off; if it cannot be repaired, we buy a new one.
Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction will be discussed in the article.
Types of mice
Computer mice can be classified according to the following criteria.
Causes of problems
There are quite a few reasons why the cursor does not move and the computer mouse has stopped working, but they can be divided into two groups: hardware and software.
The hardware includes:
The software includes:
- Problems related to the device driver.
- Deliberate disabling of the mouse by malware.
- Conflict between mouse utilities and other software.
- Operating system malfunctions that created a chain of problems that led to the device being inoperable.
Trouble-shooting
Before taking any serious troubleshooting steps, check:
Important! If the device is not recognized (device descriptor request failed) or your mouse is in the "Other devices" section, the solution to the problem is described in detail here.
Wired
If you have checked the software of the pointing device, and when connected, the cursor does not move or moves erratically, the problem is in the hardware of the device. To resolve:
Wireless with USB transmitter
If you have a wireless mouse connected to your PC via a transmitter, go through and read the publication about. Nothing helped? Try this:
Important! Software installed for another product (mouse, wireless keyboard, touchpad, sensor) may cause a conflict with the wireless mouse. We recommend uninstalling the utilities, restarting the computer and checking the operation of the manipulator.
Bluetooth
If you are using a Bluetooth-enabled pointing device and the cursor stops working:
- Turn off, replace batteries and turn on the device.
- Check the operation of the transceiver (restart it, connect another device to Bluetooth).
- Check the driver for the Bluetooth transmitter.
- If necessary, roll back to a previous version or reinstall the driver.
WiFi
If the Wi-Fi mouse cursor stops working or begins to “twitch”, the reason may be in the protocol that the router uses. This is because the device and router operate in the same 2.4 GHz band. To solve this problem without replacing the mouse:
- Go to the router settings in the Wi-Fi section.
- Change the protocol to 802.11g, and save the changes (the experiment was carried out on a D-Link Dir-615M).
- Reboot the router and turn off/on the mouse.
Important! Changing the protocol is suitable if the Internet speed is not higher than 25 Mbit/s.
Touchpad
First of all, check if the touchpad on your laptop is enabled. We recommend that you read the information about setting up the touchpad on this page.
The touchpad can be disabled by software. Go to BIOS:
If turning it on does not help and everything is fine with the driver, then there is a hardware problem. It could be:
- damage to the touch panel;
- disconnecting the cable.
Advice! If you are confident in your abilities, you can check the fastening of the touchpad cable. It happens that during transportation it jumps out of the connector for connecting to the motherboard.
If the tips in this article did not help you identify the mouse connection problem, . Describe your problem in detail, we will try to find an answer together.
Users sometimes encounter this problem when the mouse stops responding to clicks. For what reason could this problem occur? How can you deal with such a task? What features of this process are recommended to pay attention to? In some cases, the mouse may be influenced by factors that have absolutely nothing to do with input devices. The user can immediately bring the faulty item to system administrators for diagnosis. This is a completely logical decision, but there is still no need to rush. You can try to figure out on your own why the mouse does not respond to clicks, and try to cope with the problems without outside help.
The mouse does not respond to clicks: clogged
The first and most common reason for the lack of response to clicks is simple clogging of the equipment. If the mouse refuses to respond to a click or does it every other time, then it is recommended to check it for cleanliness. Problems such as clogging can be eliminated only with completely new equipment. If the device has already been working for some time, then if there are problems with the mouse, you can clean this component. This is not so difficult to do, and the result will not take long to arrive. When the user gets rid of all the dirt that has accumulated under the mouse buttons, it will work at full capacity.
Mouse does not respond to clicks: malfunction
We considered only one scenario. There are actually many options. What to do if the mouse does not respond to clicks? The equipment is quite likely to be out of order. This is true for any devices, both new and those that have been working for some time. If the equipment is faulty, it is recommended to take it to a service center. Here technicians can check the device and tell whether it can be repaired. If yes, then you can safely leave the mouse until the problem is fixed at the service center. Otherwise, you will have to completely change the input device.
Functionality check
Even if the mouse is cleaned of dust and dirt and still does not respond to responses, you can still check its performance. To do this, it is recommended to connect the device to another computer, install drivers for the equipment and make sure that everything is working properly. This technique makes it possible to make visits to service centers with specific complaints. Using such a check, you can find out the sources of failures and problems.
What other options are there for the development of events? What should you pay attention to in other situations?
Connectors and sockets
What to do if the mouse refuses to respond to clicks? First of all, don't panic. This problem is common among many users. Sometimes the problem lies in the technical part. However, it does not pose any danger to the operating system or computer. A possible cause of the problem could be a damaged connector. If the socket to which the equipment is connected is damaged, then contact between the mouse and the manipulator may be established only once. There is only one way out of this situation - try connecting the mouse to a different socket. This is the only way to fix the problem. It is worth noting that the connection connector on the device may also be damaged. The best way to correct the situation in this case is to buy a new mouse. As a rule, connectors cannot be repaired. After the repair work has been carried out, they still break down, and quite quickly.
Drivers
What to do if the mouse stops responding to mouse clicks or does it every other time? There can be many options for the development of events. As mentioned earlier, problems are often technical in nature. However, there are exceptions. The layout that will be discussed below is typical for gaming mice. The problem usually lies with the drivers. This software is responsible for recognizing devices in the operating system. The complete absence of this software or an old version can lead to the fact that the mice will work only once or will not be detected by the computer as available equipment at all. In this case, you will only need to install drivers on your computer (usually they are already included with the mice). You can also try updating existing drivers. After this, you should restart the operating system. If these procedures bring a positive result, then there is no need to worry. If the mouse refuses to work, then you need to further look for the source of the problem. There are many alternatives.
Touchpad
Only laptop owners may encounter this problem. There is a cursor on the screen, but the mouse does not always respond to clicks or refuses to work at all? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component. The whole problem is that some operating system builds and laptops do not support simultaneous operation of the mouse and touchpad. As a result, a hardware conflict occurs. The mouse refuses to function normally. When the touchpad is disabled, the connected device will return to full functionality. You can continue to use the mouse. And don’t be surprised if the problem arose suddenly. No one is immune from such situations.
CPU
If the mouse does not respond to clicks, then the problem may lie elsewhere. Slow response from input/output devices in some cases can be explained by high processor load. Why can a similar phenomenon occur on a PC? There are many options for the development of events. The most common ones include the following:
A large number of functioning programs;
The PC does not meet the system requirements of the operating system;
Exposure to viruses and other harmful objects;
Long-term operation of equipment without rebooting or shutting down;
There is not enough space on the hard drive for normal operation of the operating system.
In any case, it is necessary to provide offload to the processor. In this case, the user is recommended to close numerous programs that run in the background. You can also restart your computer. It's better to let him rest for a couple of hours. After this, the user must resume attempting to connect the pointer. The problem should go away.
Exposure to viruses
What to do if the mouse does not respond to clicks? As mentioned above, the real cause of problems with equipment may well be the activity of viruses. A computer infection may well lead to this phenomenon. What to do in this case? You need to try to cure your computer. If this problem occurs when working on a laptop, then the touchpad will save you. Using the touchpad, you can easily control the cursor and PC. The antivirus program will be able to find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document. When you can’t control the cursor at all, the computer is usually taken to a service center. They will be able to quickly cure your system of all viruses, without causing any damage to the owner’s data.
Incompatibility
If the mouse refuses to respond to clicks, then it is recommended to pay attention to the system requirements. The problem may lie in the fact that all modern equipment has certain system requirements for the computer. Failure to meet system requirements may prevent the device from operating. Or it will function unstably. If an incompatibility with the operating system is detected, the problem can be solved in several ways. The user can either change the operating system or change the connected equipment. In practice, the second option is most common. It is recommended that owners of devices running the Windows 10 operating system pay special attention to compatibility issues. A lot of equipment today conflicts with this operating system. Therefore, you should not be surprised that the Windows operating system does not respond to mouse clicks. What to do in this situation? It was already said earlier that it is necessary to either change the operating system or change the connected equipment. What exactly to do in this case? Everyone decides this for themselves.
Power supply
The last reason why a mouse connected to a computer may not respond is incorrect power settings. This problem usually occurs on laptops. It is recommended to go into the power settings and disable the function that allows you to turn off USB ports. It is to them that information input/output devices are directly connected. Then you need to save all settings and restart your computer. After this, as practice shows, the mouse works better. It's actually not that difficult. It’s enough just to go through all the available options. Then you will be 100% able to figure out why the problem arose. There is no need to rush into purchasing new equipment. It is likely that it will be possible to do without this. If the user doubts his abilities, then he can immediately take the computer and faulty equipment to a service center. They will quickly help you diagnose the problem and fix the problem.
A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and laptop, because there is simply no replacement for it as such. Therefore, when it stops working normally or simply “glitches”, it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.
Causes of problems and their solutions
- To understand whether the device really does not work or the problem lies with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into another port on your main computer - it is known that USB ports often “glitch”, and rearranging the plug gives the result. If you have a PS/2 mouse, I recommend purchasing a special PS/2/USB adapter so that you can use the device via any USB port. The PS/2 connector itself may not be working, hence the problems.
- The next step is to carefully look at the mouse, in particular at the LED. If it lights up, but the device does not want to work, then the problem is probably in the “software”. First, try just restarting your computer (and don’t laugh, this works in many cases) and if that doesn’t help, then try installing the driver specifically for your device. To do this, go to the manufacturer’s official website and download the necessary drivers.
- In some cases, a problem may occur after installing this or that software - there is probably a conflict in the system, as a result of which the mouse stops responding to any actions. Often something similar happens when viruses get onto a computer. What to do in such situations? It is recommended to boot the computer in safe mode and check the functionality of the “rodent”. If it works, then we either remove the installed software or roll back the system to an earlier date. And of course, don’t forget to scan your PC for viruses.
- Interestingly, users of PS/2 mice encounter this problem more often. Why? The fact is that the plug used in such devices is not ideal. It consists of many contacts (sort of pins) that tend to bend. For example, you removed the plug from the port and inserted it back, after which the mouse stopped working. Apparently, some of the pins are bent and need to be returned to their normal position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may suit you). USB mice are completely free of this problem due to a much more thoughtful system.
- Theoretically, the wire could be damaged. This rarely happens, since it is not subjected to strong mechanical stress. Still, pets often chew through the wire. So, we carefully examine it for external damage, and if you haven’t found any, then do the following: pick up the mouse and start moving the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the problem is really in the wire. It will need to be replaced, although in most cases it will be cheaper to purchase a new rodent.
- If you use a wireless mouse, the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.
- Now let's move on to the buttons and wheel. When it comes to buttons, the failure of one or both of them is most often due to a mechanical problem. Theoretically, you can resolder the chip, but usually this is not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel jams, then it makes sense to disassemble the device and clean it of dirt - hair and other “charms” are wrapped around the wheel, which interfere with its operation. Try cleaning the wheel, everything should return to normal.
- Continuing the conversation about buttons, we cannot fail to mention that for additional buttons that are located on the sides of the mouse (they are usually used in games), it is necessary to install other drivers that come with the device. They can also be downloaded from the manufacturer’s website.
- If the mouse still works, but not quite adequately, for example, jumps from side to side, then dirt may be to blame for this (in the case of ball mice this is, one might say, normal) and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, I.
- If problems with inoperability arise in games, or rather, the mouse does not work in a particular position, then the problem is 99% in the settings of the game itself.
What can't you do?
- If you recently purchased a mouse that is under warranty and it stops working, do not try to repair it yourself - this may void your warranty.
- You can damage the device if you try to repair it yourself without the necessary skills. Therefore, I recommend contacting specialists with such problems.
Finally, I will say that in most cases it is quite easy to solve the problem yourself; to do this, you just need to find the cause of the problem, which most often lies in the “software”. If you have any questions, please contact us.
Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately take faulty equipment to system administrators for diagnosis. This is a logical decision, but there is no need to rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.
Garbage
The first and fairly common cause of the phenomenon under study may be simple clogging of equipment. If the mouse does not respond well to clicking or does it every other time, it is recommended to check its cleanliness.
Clogging can be eliminated only with new equipment. If the device has been working for some time, then if there are problems with the mouse, you can clean the component. It's not that hard to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work at full capacity.
Malfunction
But this is only one option for the development of events. In fact, there are a lot of possible scenarios. Mouse not responding to clicks? It is likely that the equipment is in faulty condition. Relevant for any devices - both new and those that have been working for some time.
It is recommended to take faulty equipment to a service center. There, the technicians will check the device and tell you whether it can be repaired. If yes, then you can leave the mouse at the service center until the problem is fixed. Otherwise, you will have to completely change the input device.
Functionality check
If a new mouse or a mouse that has already been cleaned of dirt and dust does not respond to clicks, you can check its functionality yourself. To do this, it is recommended to connect the device to another computer, install hardware drivers and make sure everything works.
This technique allows you to make visits to service centers with specific complaints. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?
Jacks and connectors
Mouse not responding to clicks? What to do? For starters, don't panic. This problem occurs among many users; often the source of the problem is a purely technical component; this does not pose any danger to the computer or operating system.
Alternatively, the cause of problems with the mouse may be a damaged connector. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established only once.
There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or after these manipulations they still break, and very quickly.
Drivers
What if the mouse does not respond to clicks or does it every once in a while? There are a lot of options for the development of events. It has already been said that often all problems are technical. But there are exceptions.
For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. An old version or the complete absence of these applications can lead to the fact that the mouse will work only once in a while. Or they will find themselves among equipment unknown to the computer.
In this case, you just need to install drivers on your computer (usually they are included with mice) or update existing ones. After this, the operating system reboots. Is there progress? Then you don't have to worry. The mouse still doesn't work fully? We need to look further for the source of the problem. There are still many alternatives.
Touchpad
Only laptop owners encounter this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component.
The thing is that some laptops and operating system builds do not support simultaneous operation of the touchpad and mouse. Therefore, a hardware conflict occurs. As a result, the mouse refuses to work normally.
As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, you shouldn’t be surprised if the problem arose suddenly - no one is immune from this.
CPU
But if the mouse does not immediately respond to clicks, then the problem may be different. For example, slow response from information is sometimes due to high processor load.
Why does this phenomenon occur on computers? There are a lot of options. Among the most common are the following:
- a large number of functioning programs;
- the computer does not comply with the system requirements of the operating system;
- viruses;
- long-term operation of equipment without shutting down or rebooting;
- lack of hard disk space for normal operation of the OS.
In any case, you need to provide the processor with unloading. It is recommended to close numerous programs running in the background and restart the machine. It's better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.
Viruses
Mouse not responding to clicks? A virus, as already mentioned, is the real cause of a problem with equipment. Any computer “infection” can lead to this phenomenon.
What to do in this case? We need to try to cure the computer. If the problem occurs on a laptop, the touchpad will help. With it you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.
As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will quickly be cured of all viruses without causing any damage to the owner’s data.
Incompatibility
If the mouse does not respond to clicks, you should pay attention to the system requirements. The thing is that all modern equipment has certain demands on the computer. Non-compliance with this makes the device impossible to operate. Or it will function unstably.
When an incompatibility with the operating system is detected, you can solve the problem in several ways. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended that Windows 10 owners pay special attention to compatibility issues. A lot of equipment conflicts with this operating system. Therefore, there is no need to be surprised that Windows does not respond to mouse clicks. 
What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. What exactly to do? Everyone decides for themselves.
Power supply
This is the last reason why the mouse connected to the computer is not responding. It's all the fault of the power settings. This problem most often occurs on laptops.
As practice shows, after this the mouse works better. It's actually not that difficult. It is enough to go through all possible options. This is the only way to understand 100% what’s going on. There is also no need to rush into purchasing new equipment. It is likely that you can do without it.
If the user doubts his abilities, he can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. What exactly to do? The final decision always remains with the user!
Hi all! In this short post, I would like to tell you about why the mouse on the computer may not work. This happened to me the other day, later my mouse started working again and I decided to write an article about it. There are several ways to do this. Well, let's get started.
Method 1: Restart your computer
Most often this happens due to a failure of the operating system or drivers. One way to get your mouse back to working is to restart your computer. In my case, this helped, my mouse started working again. Therefore, the most effective and convenient way is to restart the computer.
Method 2 – checking drivers
If method No. 1 did not help you, then you need to check the drivers. The keyboard will help you do these actions; for this you use the following buttons: Tab, windows, shift+F10, arrows. Go to My Computer => Properties => Device Manager => Mice and other pointing devices. If you see an exclamation mark next to the words “mice and other pointing devices,” this means that you must reinstall the drivers on your computer.
Method 3 – check the functionality of the mouse itself
If both of the above methods did not help you, then you need to make sure that your mouse is working at all. To do this, you need to plug the mouse into another USB port. If you have another computer, you can use this method or check the functionality of the mouse with your friends. If your mouse doesn’t work even then, then you’ll have to spend a little money.
Well, that's where I end my post. I hope my tips helped you get your mouse back to work. The most common method that helps is restarting the computer. At least in my case it helped. With this I say goodbye to you. Bye everyone!
Sincerely, Albert Karamov.
Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction...
Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction...
A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and laptop, because there is simply no replacement for it as such. Therefore, when it stops working normally or simply “glitches”, it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.
Causes of problems and their solutions
- To understand whether the device really does not work or the problem lies with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into another port on your main computer - it is known that USB ports often “glitch”, and rearranging the plug gives the result. If you have a PS/2 mouse, I recommend purchasing a special PS/2/USB adapter so that you can use the device via any USB port. The PS/2 connector itself may not be working, hence the problems.
- The next step is to carefully look at the mouse, in particular at the LED. If it lights up, but the device does not want to work, then the problem is probably in the “software”. First, try just restarting your computer (and don’t laugh, this works in many cases) and if that doesn’t help, then try installing the driver specifically for your device. To do this, go to the manufacturer’s official website and download the necessary drivers.
- In some cases, a problem may occur after installing this or that software - there is probably a conflict in the system, as a result of which the mouse stops responding to any actions. Often something similar happens when viruses get onto a computer. What to do in such situations? It is recommended to boot the computer in safe mode and check the functionality of the “rodent”. If it works, then we either remove the installed software or roll back the system to an earlier date. And of course, don’t forget to scan your PC for viruses.
- Interestingly, users of PS/2 mice encounter this problem more often. Why? The fact is that the plug used in such devices is not ideal. It consists of many contacts (sort of pins) that tend to bend. For example, you removed the plug from the port and inserted it back, after which the mouse stopped working. Apparently, some of the pins are bent and need to be returned to their normal position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may suit you). USB mice are completely free of this problem due to a much more thoughtful system.
- Theoretically, the wire could be damaged. This rarely happens, since it is not subjected to strong mechanical stress. Still, pets often chew through the wire. So, we carefully examine it for external damage, and if you haven’t found any, then do the following: pick up the mouse and start moving the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the problem is really in the wire. It will need to be replaced, although in most cases it will be cheaper to purchase a new rodent.
- If you use a wireless mouse, the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.
- Now let's move on to the buttons and wheel. When it comes to buttons, the failure of one or both of them is most often due to a mechanical problem. Theoretically, you can resolder the chip, but usually this is not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel gets stuck, then it makes sense to disassemble the device and clean it of dirt - hair and other “charms” get wrapped around the wheel, which interfere with its operation. Try cleaning the wheel, everything should return to normal.
- Continuing the conversation about buttons, we cannot fail to mention that for additional buttons that are located on the sides of the mouse (they are usually used in games), it is necessary to install other drivers that come with the device. They can also be downloaded from the manufacturer’s website.
- If the mouse still works, but not quite adequately, for example, jumps from side to side, then dirt may be to blame for this (in the case of ball mice this is, one might say, normal) and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, I.
- If problems with inoperability arise in games, or rather, the mouse does not work in a particular position, then the problem is 99% in the settings of the game itself.
What can't you do?
- If you recently purchased a mouse that is under warranty and it stops working, do not try to repair it yourself - this may void your warranty.
- You can damage the device if you try to repair it yourself without the necessary skills. Therefore, I recommend contacting specialists with such problems.
Finally, I will say that in most cases it is quite easy to solve the problem yourself; to do this, you just need to find the cause of the problem, which most often lies in the “software”. If you have any questions, please contact us.
It's no secret that sometimes certain difficulties arise when using a laptop - the mouse does not work. They overtake the user at an unfavorable moment: an important report or annual budget is about to be submitted. Such a nuisance happens when you need to edit a thesis or give an important presentation, on which further career growth depends.
Today, we will look at the causes of manipulator breakdowns and types of malfunctions. And also how to fix this or that problem.
Types of mice
There are three main types of manipulators with which the user can control work and functions:
Types of faults
The main reasons why the mouse on a laptop does not work include the following situations:
- system failure;
- cable is damaged;
- bluetooth driver or module does not work;
- the batteries are dead;
- polluted;
- virus;
- The cable is not connected to the port (and this happens too =).
So, if you are faced with the fact that the mouse does not work on your laptop, we recommend checking the operating system. As a rule, the situation is easily resolved with a standard reboot.
If you have rebooted the device, but the mouse still does not work, you need to check the drivers that are responsible for its correct operation.
To do this, you need to take just 5 simple steps:
What to do if the touchpad stops working
In a situation where the touchpad fails, a wave of panic rolls over the user. However, you should not give in to it. Need to check:
Options for hardware failure of the “built-in mouse”
- Make sure that the laptop cable is properly connected to the motherboard. Rarely, there are situations when, during the delivery of equipment to the customer, spontaneous disconnection of parts from each other occurs. You can fix this problem yourself, but if your device is under warranty, we strongly recommend that you take it to the nearest service center that services laptops of your brand and model.
- Also, it is worth checking the touchpad for chips, scratches, in a word, for mechanical damage. If it is broken, it can be replaced at a service center.
- If the touchpad does not work in tandem with the ports, keyboard, etc., then there is a possibility that the cable has broken down, which can only be fixed after a thorough diagnosis at a service center.
Why a wireless mouse may not work on a laptop
Another question that worries users is why the wireless touch mouse on the laptop stopped working, if previously everything was fine and no other problems were noticed? In this case, we recommend checking your computer using an installed antivirus program. It is likely that your device is infected with a virus, which blocks the full operation of the wireless touch mouse. 
Therefore, before sounding the alarm and rushing headlong to the service center to solve the problem, we advise you to analyze the situation yourself. Perhaps our tips will help save you not only time and money, but also your nerve cells.
- If you use a wireless mouse on your laptop and have a problem with its operation, the first thing you need to do is check whether the batteries in the mouse are dead. Try installing new batteries.
- If the first tip did not help you, we recommend checking whether the signal transmitters have moved away from the mouse and laptop. It is possible that the manipulator is frozen. Then it’s worth rebooting it and trying to connect it through a different port.
- If after these manipulations the mouse does not work, we recommend replacing it with a new one.
The mouse indicator is on, but it does not work
There are situations when a wireless mouse does not work on a laptop, but lights up. In this case, it is worth checking the USB connector of the mouse for serviceability. To be more precise, check the contact that is directly responsible for the power supply (+5V).
In this situation, we advise you to check whether the manipulator is dirty. If you have an optical device, there may be some debris in the compartment that is interfering with the normal response of the optics when the device is manipulated. Try cleaning it with a regular cotton swab. Also, lack of operation may be due to a breakdown of the optical sensor.
Why doesn't a wired mouse work on a laptop?
- If your wired mouse stops responding to commands, the first thing you need to do is change the connection and simply switch the mouse to a different port.
- If this action does not have any effect, we recommend trying to reboot the laptop.
- If your mouse still does not work, check its cable for mechanical damage, breaks, etc. If the integrity of the USB cable is broken, you have two options: try to repair your favorite pointing device or purchase a new wired mouse.
- You can also check the functionality of the device on another computer. It is also recommended to clean the optical sensor if you have an optical mouse, or the rollers and ball if you use a mechanical analogue.
- If you have a wired gaming mouse that has many additional function keys on its surface, we recommend checking that the installed drivers are working correctly, as described earlier. If the drivers work intermittently, simply reinstall or update them to the latest version and reboot the laptop for the changes to take effect.
Step-by-step instructions for restoring mouse functionality
In order to configure your pointing device to work correctly with a laptop, you need to take several steps:
- connect the mouse to one of the ports;
- check whether the necessary drivers are installed automatically; if not, install them yourself;
- go to properties (the path was described earlier) and check there that all the settings and display of the system manipulator are correct).
As we can see, there are many situations in which the mouse can function incorrectly. However, there are no fewer solutions to this problem. You should not panic, but look at the problem rationally and, before taking the laptop to a technician, try to solve the problem yourself.
Have a great day!
Question from a user.
Hello!
I have a regular USB mouse connected to my laptop. Today it stopped working for no reason. I tried to connect another one - it still doesn’t work (which is strange, other devices connected to the USB port work as expected).
Tell me what to do to restore the functionality of the mouse? Now I’m working with a touchpad, it’s so inconvenient as without hands...
Good day!
In general, the mouse stops working (at all) not so often: usually, the more painful problem is a double click of the left or right mouse button, a “jumping” wheel, or a twitching pointer. However, in this article I will consider all the main reasons and give recommendations for eliminating them. By the way, I do not pretend to be the truth in the first instance (which I am often accused of).
Note: By the way, I noticed that many users cannot work with a keyboard without a mouse (they cannot at all!). Therefore, in this article I will assume that your mouse does not work at 100% (i.e. even the cursor does not move), and I will also give the buttons that need to be pressed on the keyboard to perform all the recommended actions.
By the way, if you have problems with your keyboard, I recommend reading this article:
Why the mouse doesn't work: eliminating the causes
The reasons are listed in order of popularity, and asked in the form of questions. Each has a solution and explanation. By going through them and following the recommendations, you will certainly eliminate the cause and save on the services of a specialist...
1) Have you rebooted your computer/laptop?
No matter how funny and trivial it may be, the first recommendation when a similar problem appears (and many others, by the way) is to try restarting the computer/laptop. It is possible that the error that occurred will be resolved after a reboot.
2) Do the mouse and USB port work?
No matter what company and manufacturer the mouse is (Logitech, A4tech, Oklick, Defender, etc.), sooner or later, any piece of hardware reaches its end of life. By the way, it has a very strong effect on the mouse (not from the best side) computer games: all sorts of shooting games, strategies, etc., in games where this manipulator is actively used.
And so, if the mouse does not work after rebooting the PC, try connecting it to another device: a laptop, another PC, etc. the main task : make sure that everything is in order with the mouse and it is working
If the mouse works on another computer, then the second thing I recommend doing is checking the USB port to which you connect it. For example, connect a flash drive to this port: if it is detected and you can work with it, most likely everything is in order with the port. By the way, it is also recommended to try connecting the mouse to a different USB port.
Note! Many keyboards have additional USB ports, which many users connect to with a mouse. And I must note that often these ports turn out to be “buggy” (therefore, for reliable diagnostics, connect the mouse to the USB port on the back wall of the system unit).
And so, if everything is in order with the mouse and with the USB port, too, we move on (although I should note that if the USB port and the mouse are working, then complete “paralysis” of the mouse is a very rare phenomenon).
3) Is the battery low (if you have a wireless mouse)?
Another very common reason for refusal to work is a dead battery in the mouse. This, of course, applies to wireless mice. Therefore, first, either replace the battery with a new one, or charge it - and try to use it again.
Also pay attention to the battery itself - sometimes it can oxidize and become covered with a white coating (see photo below). If something similar happened, then it is possible that this oxidized battery damaged the contacts inside the mouse itself (and there is nothing else left but to change the mouse for a new one).
4) If you have a PS/2 mouse, have you tried connecting it to a USB port?
If you have a mouse connected to a PS/2 port, try connecting it to a USB port using an adapter (fortunately, they are often included with the mouse itself).
By the way, reverse adapters from USB to PS/2 are also quite popular - if a USB mouse malfunctions, you can connect it to the PS/2 port (by the way, this is also done to save USB ports for more “necessary” things).
5) Does your cursor move, but freezes at times, moves slowly, or trembles?
A more common problem with the mouse is its freezing, when when you open a window (or close it, minimize it), it suddenly freezes and does not move. This happens most often due to:
6) Have you checked your mouse settings?
So, first you need to open control Panel . You can do it like this:
- press a combination of buttons Win+R ;
- then enter the command in the "Open" line Control and press Enter.
Next, point to the device "Mouse"(USB Control Mouse or similar) and press the button combination Shift+F10(on laptops with a multimedia keyboard - Shift+Fn+F10 buttons). Select in the pop-up window.
- Mouse movement speed: set to your preference;
- I recommend checking the box next to the item for increased pointing accuracy;
- I recommend turning off the pointer track (otherwise the pointer arrow will start to “ripple” in your eyes);
- the remaining parameters can be left as default.
Important! If you have a laptop, also open the settings of your touchpad - on my device it’s the “ELAN” section (see screenshot above). The fact is that in the touchpad settings there may be checkboxes that disable/enable the USB mouse (for example, if the touchpad is enabled, disable the mouse, or vice versa).
7) Sometimes the mouse turns off (does not move at all), and then works as expected again?
Most often, this “symptom” is observed in two cases:
- Perhaps you have a problem with the wire (connector). When everything is fine with it, the mouse works as expected, when the contact disappears, the mouse turns off. A similar problem can be eliminated either by re-soldering and replacing the wire (if you have experience and time), or by replacing the mouse with a new one;
- Another option is high CPU load, in the peaks of which even the mouse freezes. There may also be a problem with the hard drive (especially if the cursor freezes when opening any folders or files).
8) Have you tried using the Windows Troubleshooting Wizard?
Many users (for some reason?) underestimate the built-in wizard for finding, diagnosing and troubleshooting problems. In some cases, it will quickly and easily fix the problem. I recommend trying it.
First open the Windows Control Panel (Win+R → Control). Next, use the arrows and the TAB key on your keyboard to open the section: Control Panel\Hardware and Sound\Devices and Printers .
Point to the device "mouse" and press the buttons Shift+F10(analogous to the right mouse button), select the option "Troubleshooting" .
Next, the Diagnostics and Troubleshooting Wizard should launch. In my case, with the mouse disabled, it took about 1 minute. time. The problem has been fixed, see screenshot below (USB devices may have stopped responding // Fixed) .
Diagnostics completed // ☻
9) Is there a crash or driver conflict?
Drivers are the boss of everything! They may also be the reason the mouse refuses to work (for example, they could have been infected by a computer virus, or Windows installed the wrong driver for your “tricky” multimedia mouse by default).
- press the keyboard shortcut Win+R(relevant for Windows 7/8/10);
- then enter the command devmgmt.msc and press OK.
In task manager, check the tab "Mice and other pointing devices" and tab "Other devices" - are there any devices with a yellow exclamation mark among them (example - ).
If everything is in order, I recommend updating the driver for the mouse: to do this, place the pointer on your mouse (TAB buttons and arrows on the keyboard), then press Shift+F10 and select "update drivers..." . An example in the screenshot below.
By the way, drivers can be searched and updated in auto mode. To do this, I recommend using one of the presented utilities from this article:
By the way, if you have a wireless mouse , then also pay attention to the Bluetooth driver (try reinstalling this driver). Also, check if the Bluetooth adapter is turned on at all.
For example, in Windows 10, to do this, open START/SETTINGS, then the section "Devices" , tab "Bluetooth"- there's a switch on off.
Windows 10 - enable/disable Bluetooth
10) Is your PC/laptop infected with viruses?
Well, the last thing I wanted to dwell on in this article is viruses. Viruses can not only infect and corrupt files, format disks, steal personal information, but also block various devices, corrupt drivers, etc. In view of this, sometimes virus infection causes unstable operation of the mouse...
Here are a couple of tips:
- First, scan your computer with a modern antivirus program. I talked about these in this article (by the way, there are also free products) -
- secondly, I also recommend using the tips from this article (on removing “invisible” viruses) -
This completes the article about the most popular causes of malfunctions and problems with the mouse.
For additions on the topic, I would be very grateful.
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