Question from a user
Hello.
Tell me about one problem: I just can’t get into the BIOS, I’ve already tried all the buttons (DEL, F2, ESC, F12, etc.) - the computer does not respond to them. The motherboard is GIGABYTE GA-H11 (as it is written in the PC specification). What can be done?
Hello.
It is difficult to name a definite reason (by the way, you indicated the motherboard model incorrectly). Most often, it is not possible to enter the BIOS due to a “not working” keyboard or an incorrectly selected key. Below is a list of everything you need to pay attention to...
Note: if you need to go into the BIOS to install a new OS, then this can be done differently (see points 4, 5 below) ...
What to do if the computer does not enter BIOS/UEFI
Key and time it was pressed
And so, the first thing you should start to deal with this problem is to clarify the key to enter the BIOS. In the vast majority of cases, the key is used for this DEL(for boards from GIGABYTE as well). Slightly less common are the F2, ESC, F10, F12 keys. See the instructions below for buttons for different manufacturers.
To help! Hot keys to enter the BIOS menu, Boot Menu -
Also important one moment: BIOS/UEFI loading can happen so quickly that you may simply not have time to press the desired key. Therefore, try another option: when the PC/laptop is still turned off, hold down the enter key (ESC, for example), and then turn on the device (do not press the key before entering the BIOS!).
Press and hold the key to enter the BIOS (for example, ESC) and turn on the device (laptop)
There is an option to "get" into the BIOS without pressing keys at the boot stage...
If you have a relatively modern computer/laptop with Windows 8/10 installed, then you can enter the BIOS through the OS interface.
First you need to open the section "Recoveries" in the system parameters. Next, restart the computer through special boot options (see screenshot below).
Then open the section and click on "EFI Built-in Options" (see photo below). The computer will then restart and the BIOS window will automatically open...
To help!
How to enter UEFI (BIOS) from the Windows 8, 10 interface (without using special keys F2, Del, etc.) -
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Keyboard model and port used
Wireless keyboards have become very popular now. Everything would be fine, but a number of models simply do not work until Windows boots (the same can be said about some USB keyboards connected via various adapters...).
The advice here is simple: Have an emergency PS/2 keyboard (it should definitely work). If you have a USB keyboard, then there are small adapters for it (USB to PS/2). It is also worth trying to connect the keyboard directly to the USB ports located on the back wall of the system unit (if connected to USB 3.0, try USB 2.0 ports).
Resetting BIOS Settings
In some cases, default helps fix the problem. To do this, you can use two methods:
By the way! After such a procedure (even if you still can't get into the BIOS) Most likely its settings have been reset. And this can, for example, allow you to run Windows installation from a bootable USB flash drive/DVD (because by default, in many BIOS versions, the first boot device is a CD/flash drive, and then the hard drive).
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Disabling the hard drive
In some cases, due to a failed hard drive, its initialization is delayed (sometimes it even leads to the PC freezing). Of course, this point may also be the cause of the problem in question...
What can be done: try disconnecting all drives from SATA, USB, M2 ports of the PC (flash drives, hard drives, solid-state drives, etc.). Ideally, leave one keyboard and monitor, then reboot the device and try to enter the BIOS.
By the way! If you need to go into the BIOS to install the OS, you can try formatting the hard drive on another PC and then connecting it to the current one. Thus, Windows will not start from it and the PC will automatically try to boot from the connected installation flash drive (CD). At least this is true for the default BIOS settings...
To help!
How to connect a second hard drive to a computer, laptop -
How to format a hard drive: methods -
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BIOS update
If all the previous steps were unsuccessful, it may be worth updating the BIOS. Moreover, it is not at all necessary to upgrade the version - you can install something older (note: the new version does not always work more stable than the current one).
Modern devices allow you to run BIOS/UEFI updates directly from Windows. The entire update usually comes down to downloading and running the EXE file (like any other program), and after that the PC/laptop will reboot and update the BIOS on its own (automatically, without your participation).
Of course, this method is relevant for those who already have Windows on disk. More detailed instructions below.
To help!
How to update the BIOS of a laptop (using HP as an example) -
Good luck!
Sometimes it happens that PC users are faced with the following situation: when they turn on the computer, the keyboard does not function. Everything seems to be connected, but the buttons do not respond to pressing. When the device is rebooted, the keyboard works, but only in the BIOS. As soon as the download starts, it turns off again and shows no signs of life. In addition, a warning may appear on the screen asking you to select safe mode, and simply pressing the F8 button does not produce any results.
The first thing that comes to mind is to replace the keyboard. However, there is no need to rush. If the problem is not in the part itself, then the new one will react in exactly the same way when loaded, or rather, not at all. So check other potential causes first.
The problem may not be the keyboard at all, but rather a tricky Windows setup. As a rule, most users today use USB devices; others are no longer produced. In this case, the problem is related to the BIOS disabling support for your keyboard when the system boots.
What went wrong and how to fix the situation?
Such troubles arise precisely because of an OS failure. When you turn on the computer, the system stops responding to the device that previously connected automatically, and as a result, the keyboard does not work. In other words, the operating system simply “does not see” the device.
But don't despair. The recipe for correcting the situation is much simpler than it might seem at first glance. You need to make sure that the keyboard is working and connected. Otherwise, everything that will be discussed further will not work. In this case, you will still have to look for a replacement. First, try reconnecting the keyboard to a different port. If it doesn't help, move on.
The next step is to enter the BIOS. To do this, hold down the Del, F1 or F2 key (on different devices, the menu is entered using different buttons, most often it is Del). Hold down the desired key for a few seconds.
On the blue screen you need to find the menu item associated with our keyboard. It is usually called USB Keyboard Support, and on some models may be called Legacy USB Support. In this case, there will be a note next to the item indicating that the option is disabled. To activate the keyboard in the BIOS, just switch to Enabled mode. Don't forget to save your settings. To do this, press the F10 key and confirm your changes. Now restart your computer and check the result. The keyboard now works normally.
The main ways to enter the BIOS, in most cases, use the keyboard. But sometimes situations arise in which it is not possible to use the keyboard. And here a non-standard situation arises:
For those who have a PS type connector
In the BIOS settings you can enable/disable support for keyboards with USB adapters. In this situation, it is worth changing the settings in the BIOS. Here you will need to replace the keyboard with a USB adapter with a keyboard with a PS connector (see photo).
After connecting, go to and look for USB Keyboard Support. Change Disabled for this parameter to the opposite (i.e., Enabled).
We restart the computer. Everything is working.
If there is no PS adapter (reset CMOS memory)
It's unlikely that there will be a keyboard with a PS port anywhere. In this case, there are several options for returning BIOS settings to factory settings.
Pressing the reset button
In some cases, there is a special “Reset” button on the PC case (the computer restart button). With its help, you can return the BIOS to factory settings.
- Turn off the computer.
- We completely exclude connecting the computer to power supplies.
- Press the button for five seconds.
- Turn on the computer.
These steps are enough to reset the settings.
Removing the battery
With laptops, a number with a reset button will not work. In this case, you can use forced cleaning - remove the CCMOS battery.
- We completely de-energize the PC. It is advisable to press the power button several times (so that the capacitors are discharged).
- We find a small CR2032 battery (the size of a coin).
- Remove the battery by pressing the latch. Proceed carefully; on some boards this battery cannot be removed.
- We wait a few seconds and insert the battery into place with the same side.
Turn on the computer. The steps above will reset the settings and your keyboard will start working.
Actions with a jumper
If you do not find this jumper, then you have two contacts. In this case, close the contacts with a screwdriver (or any other conductive object), wait about 20 seconds.
Turn on the computer. Let's make sure the keyboard works.
Method 2. For Windows operating systems of new series (10, 8.1, 8)
We enter the BIOS through the OS:
In this way, you can enter the BIOS without using the keyboard.
Method 3. Special button on the laptop body
If you own a laptop from Lenovo, Sony or VAIO, then you are very lucky. These laptops are equipped with a special button for entering the BIOS on the device body.
Press the “ASSIST” button. Ready. You entered the BIOS without using hotkeys or rebooting.
Not everyone has this button; on desktop computers it is even more difficult to notice. But this method actually resorts to using the keyboard and other means.
Note! Unfortunately, you won't be able to do much without using the keyboard. The best way is to have your keyboard repaired.
Conclusion
In most cases, a general reset of the computer solves the problem (99 percent out of 100). Before you do anything, choose the most reliable and safe option for yourself. For example, if you do not understand the structure of the motherboard, you should not remove the battery yourself or change the position of the jumper. Understand the reason, then act.
Video - How to enter BIOS without a keyboard
Our website has already repeatedly talked about ways to enter the BIOS and, as a rule, they always use the keyboard, on which a special hot key must be pressed. Below we will look at all the available methods that allow you to enter the BIOS in cases where you cannot use the keyboard.
As a rule, users need to enter the BIOS without a keyboard in two cases: either the keyboard itself or the USB ports were broken, which is why it is impossible to enter the BIOS in the usual way, or the operation of the USB ports was accidentally deactivated in the BIOS settings .
Option 1 (not for everyone): enter BIOS using a special button
Some laptops (usually from Lenovo) are equipped with a separate button on the case, which allows you to immediately go to the BIOS without first rebooting (turning on the system) and pressing a hot key on the keyboard.
The disadvantage of this method is that not everyone has such a button, and in very rare cases it can be seen on desktop computers. Perhaps this is the only way that can enter the BIOS without actually using the keyboard.
Option 2: device repair
If you cannot use the keyboard to enter the BIOS because it is broken, you need to use another keyboard (no surprise). If the ports on the computer have stopped working, this problem must be corrected at a service center, where a specialist will be able to conduct diagnostics and identify the cause of the problem, and therefore fix it in a timely manner.
Option 3: Reset BIOS Settings
Many users cannot enter the BIOS due to the fact that the parameter responsible for the operation of connected devices to USB ports was previously disabled in this settings menu. Again, without a keyboard, there's no way you can get into the BIOS, but you do have the option to perform a factory reset.
As a rule, to do this you need to look under the system unit case and find a jumper on the motherboard "Clear CMOS", move it to another position for 10 seconds, and then return it to its previous position.
After completing these steps, you can turn on the computer - the BIOS settings will be reset, which means the keyboard will work safely.
Option 4: use a PS/2 keyboard or adapter
Some particularly older BIOS versions may not support a USB keyboard, in which case you will not be able to access settings using it. You can solve the problem if you connect a keyboard with a PS/2 connector or buy an adapter from USB to PS/2 to the existing one.
Unfortunately, you won’t be able to directly enter the BIOS without a keyboard; in any case, you will need to use it. Choose the appropriate option based on the cause of the problem that prevents you from entering the BIOS in your case. If you have any questions, ask them in the comments.
Sometimes the computer crashes, which can cause problems with the keyboard displaying in the system. If it does not start in the BIOS, then this greatly complicates the user's interaction with the computer, since most versions of the basic input and output system only support the keyboard. In this article, we will look at how to enable the keyboard in the BIOS if it refuses to function there despite its physical functionality.
If the keyboard works normally in the operating system, but before it starts loading it does not work, then there may be several explanations for this:
- Support for USB ports is disabled in the BIOS. This reason is only relevant for USB keyboards;
- A software glitch has occurred;
- Incorrect BIOS settings were set.
Method 1: enable support in BIOS
If you just bought a keyboard that connects to your computer via USB, then there is a chance that your BIOS simply does not support USB connection or for some reason it is disabled in the settings. In the latter case, everything can be fixed quite quickly - find and connect some old keyboard so that you can interact with the BIOS interface.
Follow these step-by-step instructions:
If your BIOS does not contain items regarding USB keyboard support, then you need to update it or buy a special adapter to connect a USB keyboard to the PS/2 connector. However, a keyboard connected in this way is unlikely to work correctly.
Method 2: Reset BIOS Settings
This method is more relevant for those whose keyboard previously worked normally in both BIOS and Windows. In the case of resetting the BIOS settings to factory settings, you can return the keyboard to functionality, but at the same time, important settings that you made will also be reset and will have to be restored manually.
To reset, you need to disassemble the computer case and temporarily remove a special battery or jumper the contacts.
The above methods for solving the problem can only be useful if the keyboard/port does not have any physical damage. If any were found, then some of these elements need repair/replacement.
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