How to make a promised payment on MTS. MTS service “Promised payment. What is a promised payment

Sometimes situations arise when you need to make an important call, but there are not enough funds for this and there is no time to pay. Many companies that provide cellular communications, in this case, offer to use a service that makes it possible to temporarily top up your balance with credit.

At the same time, you can use the service with both a positive and negative balance. This option is based on partial trust. With its help, MTS subscribers can take out loans from 50 to 800 rubles.

You can find out the exact amount as follows:

1. If the monthly expense is less than 300 rubles, then the client will be given 200 rubles.
2. For expenses up to 500 rubles, the loan size increases to 400 rubles.
3. If the monthly payment for communications exceeds the threshold of 500 rubles, then the subscriber is able to take out a maximum loan amount of 800 rubles.

Activation methods

To activate the promised payment, the client can resort to several methods:

• USSD;
• sending SMS;
• Internet;
• call to the operator.

There is also the option of automatic connection. Such a variety of activation methods allows you to take out a loan for calls at any convenient time.

Each method has its own nuances associated with their capabilities. Some of them allow you to independently choose the required amount, while others immediately transfer the maximum loan amount to your account.

USSD command for promised payment in MTS

USSD commands are one of the ways that subscribers can find out important information without directly contacting the operator, as well as manage tariffs and services offered. In order to use USSD, you just need to enter a specific code containing numbers and symbols.

MTS clients can enable the “Promised payment” option through this service. To do this, in dialing mode you must enter the sequence

and press the call key. In the window that appears, you will need to enter the required payment amount and confirm it. Next, an SMS message will be sent to the device, which will contain information about the activation of the service.

You can also find out whether your device has promised payments using USSD. For this purpose it is necessary to enter

and press call. In response, the device will receive a message containing complete information about the availability or absence of the requested service.

Promised payment via SMS

It is impossible to activate the promised payment in MTS only via SMS. However, messages are an important element that is necessary to receive money both through USSD and through your personal account. SMS alerts also allow you to find out about the possibility of installing options, debt amounts and service expiration dates.

Through your personal account and mobile application

Upon connection, each subscriber is offered the opportunity to register in a personal account on the official MTS website. The operation does not take much time.

To do this you need:

1. Go to the operator’s official website (mts.ru) and follow the “Personal Account” link.
2. Next, you will need to enter your phone number and click on the “Receive password via SMS” button.
3. In the field that appears, you must enter a special code from the captcha that will appear on the screen. After this, a message with a password will be sent.
4. The SMS will be delivered within a minute. The combination of characters contained in it will be the password for your personal account. It must be entered in the appropriate field.

MST personal account. How to log in after the law is restored

However, there is some possibility that the message will not arrive on your phone. In this case, you need to wait a few minutes and try again. Having a personal account allows clients not only to use additional services, but also to customize the tariff, as well as participate in reward programs. You can also access your personal account on a mobile device through the assistant.

In order to activate the promised MTS payment in your personal account, you must:

• visit the “Payment” section;
• select the “Promised payment” option;
• press the connect key.

You can also connect via a mobile device in the same way. To do this, you will have to install an application called “My MTS”, available for the most common operating systems:

• select “Account”;
• go to the section of the service you are interested in and click on “Use”;
• indicate the required amount and activate the service.

If the subscriber has registered in advance, he will not have to spend additional time when connecting the option.

Activation via operator

If you have some money left on your balance and there are no communication restrictions yet, you can contact your operator to connect. To do this you need to call the number

After answering, just provide the required amount. If the option is available, the payment will be made within a couple of minutes.

Automatic promised payment service

When activating the service, the specified amount is sent only once. Only funds are debited automatically upon replenishment to pay off the debt.

Personal account - auto payment

The service itself does not provide automatic replenishment. However, MTS offers its clients other options that allow them to top up their accounts without human intervention. The most convenient among them is “Autopayment”. Within the framework of this service, two amounts are established:

• threshold;
• for replenishment.

As soon as the funds in the account approach the threshold value, money will be automatically credited to the top-up amount.

It is also possible to link auto payment to a specific number. In this case, the debit will be made monthly, on the day specified in the settings. To activate the option, you must have a bank card.

Unlike the promised payment, this service is activated only in your personal account and in MTS salons. To do this, just fill out a small form. The advantage of this payment method is the fact that the transaction fee is not charged.

However, upon connection, an amount of up to 10 rubles may be blocked on the account. It is used solely for card authentication.

Cost of the “Promised payment” service

Please note that there is an additional charge for the service. Additional funds begin to be debited from an amount of 31 rubles. The commission will range from 7 to 50 rubles.

A maximum cost of 50 rubles is required for amounts over 500 rubles. The debit is carried out automatically after the service expires in 7 days. The loan can also be repaid ahead of schedule.

Which MTS subscribers have access to the “Promised Payment” service?

Not all of the operator’s clients can use the “Promised Payment” service. The option is available only to those subscribers who use tariffs with advance payment.

In addition, the service is not available if:

• options with similar conditions are used: “Credit” or “Trusted payment”;
• payment for the provided options is made by deferred payment;
• the subscriber has not yet repaid the previous promised payment or has not expired.

Also, you will not be able to activate the MTS promised payment service if less than 2 months have passed since the activation of the SIM card. Due to the fact that the service is paid, it is necessary that your phone balance be at least minus 30 rubles.

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How is the available amount of the promised payment calculated?

The more actively you communicate, the higher the amount of the promised payment:

See monthly expenses:

• in the My MTS application. To do this, go to the section “Invoice and payment” → “Expense control”

If you spend more than 500 rubles on communications. per month, you can set an additional promised payment if you have a valid one. The total amount of established payments should not exceed 1000 rubles.

What is the price

The fee for the “Promised Payment” service depends on the amount of the promised payment:

Each promised payment is paid separately. The debit is made upon the expiration of the payment in excess of the amount of the previously entered promised payment.

All prices include VAT.

*The indicated price is valid from January 30, 2020 on tariff plans: Smart, Smart 022015, Smart 032017, Smart 052013, Smart 092018, Smart 102014, Smart 102016, Smart mini 022015, Smart mini 022016, Smart mini 032018, Smart mini 042017, Smart mini 072017, Smart mini 102014, Smart mini 102016, Smart mini 112013, Smart mini 112015, Smart Nonstop 082015, Smart Nonstop 122015, Smart Top, Smart Top 092014, Smart Top 092016, Smart Unlimited 032017, Smart Unlimited 052016, Smart For tubercle, Smart+ 022015, Smart+ 092016, Smart+ 102014, X, My Smart, My Unlimited, Our Smart, Tariff, RED, RED Energy, RED Energy 2011, RED Energy 2013, My friend, My friend 042016, Super MTS 0513, My friend 062018, Per second, Super MTS, Super MTS 042014, Super MTS 0513, Super MTS 082013, Super MTS 092014, Super MTS 122014, Super MTS 2013, Super MTS., Super MTS. Region 072014, Super MTS. Region 072015, MAXI, Many calls, Many calls to all networks., Jeans 0.07 per minute 2009, Cool 2009, Regional, Excellent, First, Free 082013, Super Jeans per minute 2009, Super Zero 2011

How to take the promised payment

The service is available for activation with a balance of up to minus 300 rubles.

1 way. Dial the free command *111*123#.

Method 2. Activate the service in the My MTS application. To do this, go to the “Services” → “Available” → “Zero Opportunities” section.

3 way. Activate the service in your Personal Account.

4 way. Call toll free number 1113.

To automatically top up your account without commission using a bank card, use the "Autopayment" service.

Connection conditions

The service is available to subscribers of all tariff plans, except for the “Guest”, “MTS iPad”, “Basic”, “Your Country” and “Resort” tariff lines.

To activate the “Promised Payment” service, make sure that:

• You have been an MTS subscriber for more than 60 days.
• You have no debt on other personal accounts in MTS.
• You do not have the “On Full Trust” or “Credit” services activated.
• You do not have a valid promised payment. The exception is when an additional payment is available.
• You are not served using the credit payment method.

When using the “Promised Payment” service, the current tariff conditions apply, the payment method does not change.

The balance is displayed taking into account the amount of the established promised payment.

How to repay a promised payment

To repay the promised payment, top up your account with an amount equal to the amount of the promised payment and the cost of its connection.

When you top up your account using any of the methods, the previously established promised payment and service fee are automatically repaid:

• Partial. If the funds received into the account do not fully cover the amount of the promised payment and the cost of its connection.
• Complete. If the funds received into the account cover the amount of the promised payment and the cost of its connection.

It is important that your number is not blocked; within three days, replenish your account with an amount that is greater than the amount actually owed on the account, excluding the previously established payment.

Example Imagine that your balance is minus 200 rubles and you connected the promised payment of 500 rubles - 300 rubles appeared in your account. You spent 150 rubles, the account balance became 150 rubles. After three days, you will be charged 550 rubles (the amount of the promised payment and 50 rubles the cost of using it), and the balance on the account will be minus 400 rubles (i.e. 150 - 550 rubles).

Show questions and answers

Questions and answers

Can I connect the promised payment through the operator? Why is the service no longer available in the contact center?

The terms of service in the Contact Center have changed: it is impossible to connect the “Promised Payment” through a Contact Center employee. You can activate the service yourself if your balance is at least -300 rubles and other conditions are met.

This is done to save time and for your convenience - so that you can easily manage your finances yourself, without waiting for an operator on the line.

• There may be several reasons:

• Why is “Promised Payment” not available to me?

  There may be several reasons:

  • Your balance is more than minus 300 rubles.
  • You have activated the “On Full Trust” and “Credit” services.
  • You already have Promised Payment enabled, unless an additional Promised Payment is available.
  • You have debt on other personal accounts.
  • You have been served by MTS for less than 2 months.
  • You are connected to a tariff plan that does not provide this service.

If the money in your account runs out and there is no way to replenish it, “Promised Payment” will come to the rescue. This service will allow you to quickly “get into the black” and stay in touch. We answer all questions about the service.

• 1.

  Enter the amount and click the “Connect” button.

• 2.
• 3.

  
  Communication expenses per month
  up to 50 rub.
  up to 300 rub.
  from 301 to 500 rub.
  from 501 rub.

  
  up to 50 rub.
  up to 200 rub.
  up to 400 rub.
  up to 1000 rub.

  You can find out about your monthly expenses using the “My MTS” application (section “Payment” ->

• 4.

  Amount of “Promised payment”
  up to 30 rub.
  from 31 to 99 rub.
  from 100 to 199 rub.
  from 200 to 499 rub.
  more than 500 rub.

  Payment fee amount
  0 rub.
  7 rub.
  10 rub.
  25 rub.
  50 rub.

• 5. Why can’t I activate the “Promised payment”?

  There may be several reasons:

  • Your debt is more than 300 rubles.
  • Your number has a credit payment method.
  • You have activated the “In Full Trust” service.
  • You have already activated “Promised payment”.
  • You have debt on other personal accounts.
  • You have been served by MTS for less than 2 months.
  • You are connected to a tariff plan that does not provide this service.

  To stay in touch in one of these cases, use the services:

  • — allows you to make a call at the expense of the called subscriber;
  • — allows you to send a request to top up your account to a subscriber of any mobile operator in Russia;
  • — allows you to send SMS to subscribers of any mobile operators with a request to call back.

• 01 How can I top up my account using Promised Payment?

  If your balance is not lower than 300 rubles, then you can activate the “Promised payment” service and quickly top up your account. The money must be returned within three days, otherwise the number will be blocked. You choose and set the amount of the “Promised Payment” yourself, the maximum is 1000 rubles.
  There are several options for connecting to the service. The first is to use the free My MTS application.

  Enter the amount and click the “Connect” button.

  Here in the “More details about the service” section there is all the information about the “Promised payment”.

• 02 How else can you connect the “Promised payment”?

  In addition to the “My MTS” application, you can use the MTS website, dial the command *111*123# on your mobile phone or call 1113 for free. Currently, it is impossible to activate the “Promised Payment” by calling the operator at the contact center.

• 03 Why was the “Promised Payment” for a larger amount previously available to me? What determines its size?

  The more actively you communicate, the greater the amount of the promised payment.
  

  Communication expenses per month

  up to 300 rub.

  from 301 to 500 rub.

  from 501 rub.

  Available amount of “Promised payment”

  up to 200 rub.

  up to 400 rub.

  up to 1000 rub.

  
  You can find out about your monthly expenses using the “My MTS” application (section “Bill and Payment” -> “Expense Control”), here are detailed instructions - or in your MTS Personal Account.
• 04 How much does the “Promised Payment” cost? How much money will I have to pay back?

  The amount of the service fee depends on the amount by which you topped up your balance. It is written off for each “Promised Payment” when its validity period expires.

Being far beyond the borders of civilization at a time when the money in your account suddenly runs out, but you urgently need to contact people, there is nothing left but to take the promised payment to MTS if you use communications from this operator.

No one is immune from the fact that funds can instantly run out, and at this moment, as luck would have it, you need to make several calls. Take advantage of the opportunity to borrow money from your cellular company and you will pay almost nothing for it.

The amount of finance that can be borrowed from MTS depends on how much you spent on communications, and can reach 800 rubles. for a period of 3 days.

How to receive the promised payment on MTS using the ussd command

To take the promised MTS payment, the combination of numbers must be entered on your phone. On your smartphone keyboard, enter a combination of symbols and numbers *111*123#. Next, you need to follow the instructions of the informant. Once the service is activated, you will receive a notification. To find out details about the trust fee, you should dial ussd request *111*1230#.

How to take the promised payment on MTS through your personal account

Go to your Personal Account at https://login.mts.ru/, enter your phone number, one-time password, which can be received via SMS, and click “Login”. After authorization, visit the “Payment” section, "Promised payment".

Automatic promised payment

Automatic account replenishment is not possible at the expense of the operator at MTS, but is available from your bank card with the auto-payment option. Your SIM card or the card of a loved one can be topped up automatically from a credit card, and the user himself sets the limits and parameters.

Possibility of automatic payment from a bank card:

• setting by threshold (for example, when there is less than 50 rubles on a SIM card) or according to a schedule (for example, every 3 weeks),
• automatic replenishment can be set for a specific time or according to a schedule: every day, month, week or at regular intervals,
• the limit will allow you to control costs from your credit card, it represents the maximum amount that will be transferred to SIM cards within 1 month, the default limit is 30,000 rubles,
• The service is managed in the user’s personal account https://autopay.mts.ru/.

To find out more detailed information about autopayment, dial 1117 from your mobile phone, press 4, then number 5.

You can activate the service in your MTS personal account https://payment.mts.ru/, indicating the recipient's phone number, payment type: by balance threshold or schedule.

Rules for using autopayment:

• finances are provided without commissions,
• minimum 30 rub.,
• maximum 10,000 rub.,
• per day you can charge no more than 10,000 rubles per number, and for 30 days - 30,000 rubles,
• activation is possible only in the personal account or the operator’s store,
• Payment is possible with MasterCard and Visa cards,
• you can connect up to 10 phone numbers for auto-payment,
• the list of persons may include MTS clients from other regions of the Russian Federation,
• the maximum number of registered bank cards is 3 pcs.

How to receive the promised MTS payment for a modem

If you use the mobile Internet not only from a smartphone, you can receive loans from MTS even for a SIM card installed in the modem. To do this, you should use one of the options proposed above: the command *111*1230#, call 1113, or the user’s personal account.

Call the operator to activate credit payment

The cellular company MTS offers its customers a special service number 1113 to activate credit payment. Following the instructions of the autoinformer, you will receive money on your phone.

The cost of the promised payment to MTS

Money is charged for connecting the promised fee after its expiration date and the cost depends on its amount: up to 30 rubles. – free, 31-99 rub. – 7 rub., 100-199 rub. – 10 rub., 200-499 rub. – 25 rub., from 500 rub. – 50 rub. Thus, having received 200 rubles from the company, you will pay 225 rubles after depositing funds into your account.

Available amount of the promised payment on the home network

The client is able to obtain a loan from the operator in an amount that will depend on the amount of money spent over the last month:

• with a positive score, everyone gets 50 rubles,
• at a cost of less than 300 rubles. – up to 200 rub.,
• 301-500 rub. – maximum 400 rub.,
• more than 501 rub. – maximum 800 rub.

When spending from 500 rub. In the past month, you may have been credited with several loans, but in the amount of no more than 800 rubles.

Conditions for providing the promised payment

There are several rules when using the service:

• there are no connected “Credit” options, "In full confidence",
• You have been a subscriber of the company for at least 60 days,
• there are no valid promised finances on the SIM card (if you spent less than 500 rubles in the previous month),
• available with a balance of even -30 rubles,
• the amount is set by the client independently based on his needs and intentions,
• when replenishing the balance by any amount, even less than the credit fee, funds are transferred to MTS until everything is paid in full,
• the activation fee is charged at the time of redemption.

Service restrictions

By familiarizing yourself with several rules and restrictions, you can avoid problems:

• there is no debt on your other MTS accounts,
• the loan is active for only 3 days, then it expires,
• after 3 days after the action, the number is blocked, so the debt must be repaid in full within 3 days,
• the subscriber will not be credited more than 800 rubles,
• funds received in this way cannot be transferred to another subscriber by any of the methods.

Situations when you urgently need to top up your account, but there is not a single accessible way to add money, are not uncommon. To get out of an unpleasant situation and be able to use communications again, you should borrow funds from the operator. To do this, it is enough to know how to connect the promised payment to MTS.

The cellular company allows you to use its help for free, because it is confident in the honesty of its customers. But it should be remembered that the amount of support depends on the subscriber’s usual expenses and the time of his connection. The longer the user is connected to MTS, the higher the available amount will be.

Promised payment is a special option that allows you to borrow from a mobile company.

To receive money, you just need to send a special command and wait for the balance to be replenished. But you should remember that the amount received must be returned within a week, otherwise the SIM card will be blocked.

Separately, mention should be made of the commission charged to the client when replenishing the account. The exact amount can be found in the online assistant, but those who do not want to spend time on this should focus on the following figures:

• for a loan of less than 49 rubles, no write-off occurs;
• borrowing from 50 to 99 rubles. leads to the withholding of 7 rubles;
• from 100 to 199 – 10;
• from 200 to 499 – 25;
• over 500 – 50.

A huge advantage of this service is the ability to connect it with a negative balance. But before sending a request, you should receive account information via SMS. If the user has up to minus 30 rubles, the money will be received, if minus 31 and below, the loan will be denied.

How to connect the promised payment to MTS via SMS for free?

Today there are 4 options for activating the option. Subscribers are able to:

In the first case, users are required to dial a simple USSD command *111*123#xxx on their cell phone and press the call key. Instead of xxx you must enter the required amount.

The next 2 methods are extremely similar and require registration. If the subscriber has a personal account, just log in and go to the payments and financial information page, where you can activate the option.

In the latter case, you need to call 1113 and follow the answering machine prompts.

How to clarify the debt?

Having figured out how to connect the promised payment to MTS with a minus, you need to figure out how to check the status of the sent request and clarify the amount of existing debts. To do this, you can use any of the options listed above. Subscribers can go to the website or application and get the information they need. If you wish, you can send a request *111*1230# or call the service number 11131.

In the most severe cases, contact the contact center. Helpline number 0890 or 88002500890.