How to find out where your package is online:
Enter the track code, click “track” and find where your package is located.
Express Mail Service (abbr. EMS) is an international service specializing in the delivery of goods. It positions itself as fast and reliable, which is why it is quite expensive. In practice, the parcel takes up to 10 days within Russia and 15-35 days from other countries. However, it is possible to order “expedited delivery”. Of course, for an additional fee. This issue should be resolved in advance with the seller. The weight of the postal item must not exceed 31 kg.
Some nuances not related to tracking
The main feature of EMS is the service of receiving parcels directly at home, which is already included in the shipping cost. There is one important nuance here. According to EMS rules, the parcel cannot be opened in front of the courier. If the client doubts the safety of the contents, he must collect the receipt from the courier, who, in turn, will take the parcel back to the warehouse. You have to go to the post office in person. And even then, at the EMS department, employees are allowed to open the packaging and check the product for integrity.
EMS shipment tracking procedure
Now - the most interesting part. After payment for the goods and its dispatch, the seller issues the client a unique tracking, or identification number. This code may consist of a combination of letters and numbers (for international transactions), or only numbers (for domestic transactions). The last letters are the identifier of the sending country. Thanks to this number, the EMS parcel is tracked - everyone can find out where their postal item is currently located.
What should I do to obtain information?
1. It is worth considering that in Russia the parcel will begin to be tracked only after registration in the country. Therefore, first we go to the sending country tracker website.
2. Take the USA for example. The main place to track American parcels is. In the “Quick Tools” section, select the “Track” category. A form appears, enter the 13-character invoice number there and click on the “Find” button.
Also, tracking the path of an “international” parcel is possible on any track service. One of the most understandable is. Here we go to the “Post/EMS” section and write the identification number in the form.
3. When the parcel has crossed the border and is registered in the Russian Federation, the website http://www.emspost.ru/ru/ will allow you to find its location in a matter of seconds. Click on “EMS shipment tracking” and perform the above steps.
The CMS (content management) system communicates with the EMS server, transmits a code to this service, in return receives data about the location of the parcel, and displays the result on the website page.
4. Some online stores have introduced a package tracking system, with the help of which customers find out its status. Information about this is automatically updated in the buyer’s personal account, or you must apply for it yourself.
5. There are special programs for PCs that provide the ability to track the location of a parcel. Thus, Track my Packade is free and requires minimal effort. You can download the program on the website.
Open the program, add a mail item using the “Add” button, or by pressing the “Insert” keyboard key. 
With this program, you will no longer have to enter the identifier into tracker forms a hundred times, while remembering where and when the parcel was last time. It is very easy to use: it accesses postal resources, saves the status of parcels in “memory” and displays the information on the screen.
RPO (registered mail) data may not be visible on the day of dispatch - there are delays at the post office. Therefore, if the necessary information is missing, do not rush to argue with the seller, but make a request later.
EMS China is approved by the State Council of China as the main sponsor of the postal concern. Tracking EMS China by number becomes possible - now you will always know the location of your parcel. The company is the largest business with the longest history. EMS China has a wide internal and external branch network throughout the country. The company is a logistics provider that boasts a variety of express delivery services. EMS China is present in 31 provinces (autonomous regions and municipalities).
The company is constantly opening new branches and subsidiaries throughout the country. At the end of 2016, the company had a registered capital of 150 million yuan and assets of 600 billion yuan. The company employs about 16 million employees, with branches open in cities such as Hong Kong, Macau and Taiwan. EMS China deals with domestic express mail, international express mail, logistics and other services. Domestic and international courier service connects people around the world. The company works every day to provide customers with convenient, safe and reliable door-to-door delivery by courier. Tracking your EMS China parcel by number will help you avoid troubles associated with lost or damaged parcels.
Taking care of clients
EMS China cooperates with various online stores and other companies. Tracking of EMS China postal items by ID is carried out using the postal ID. This track code consists of several characters and is the individual number of your parcel. With its help you can find out details about its location. You can find out the tracking number from the seller from whom you placed your order in the online store or look it up on the product page on the online resource.
Tracking EMS China by postal ID number is carried out in a couple of clicks - you should find the postal ID and enter it in a special window. After the completed operations, the user will be able to see information about the status of cargo delivery. You can check up to 20 track numbers at the same time. Connecting automatic notifications will save you from having to check the status of mail items manually. All changes will be instantly sent via SMS to your smartphone or email. Creating a personal account on the website will allow you to control several shipments at the same time. The track codes of all parcels are saved in the account, with its help you can check the tracking of EMS China mail items by track number for free.
Always at hand
EMS China goes to great lengths to ensure the security of your order. You can always contact the company’s specialists in case of disagreement. The company has created a mobile application, thanks to which information about the parcel will always be on the smartphone. It is available for installation on Android and IOS platforms. Tracking goods will not be difficult and will save valuable time - in the modern pace of life this is especially important. It’s absolutely free – every user can check their order. Take advantage of the services of EMS China to increase your optimism during a long wait for your order.
the site is the most modern and convenient online service for prompt tracking of parcels of the EMS courier service. The postal service "EMS Russian Post" provides express delivery services for parcels in the Russian Federation and in almost 200 countries around the world. Among the advantages of EMS are the high quality of postal transportation and relatively short delivery times for parcels.
Recently, the company has been developing rapidly and becoming increasingly popular.
Using the website's online service, in just a few clicks you can track the exact location of your parcel, which is delivered by the EMS Russian Post courier service.
How to track an EMS parcel by ID?
In order to track an EMS Russian Post parcel, you do not need to have any special skills: you just need to enter a unique track identifier into the parcel tracking line. This parcel number consists of 13 characters (including letters and numbers). You can find it on the invoice or receipt (it is located immediately below the barcode). It must be remembered that when specifying the code, capital Latin letters are used. Immediately after specifying the track number, click on the “Track” button and find out the most up-to-date information about the location of your mail item.
Advantages of sending parcels using EMS Russia:
- ideal price/quality ratio;
- Extensive delivery geography;
- Branded parcel packaging;
- delivery on weekends and holidays;
- Convenient parcel receipt.
It is also worth noting that the EMS service can send both correspondence and various goods weighing up to 30 kg (international delivery) or 31.5 kg (domestic delivery).
Why can't I track my EMS parcel?
Most often, tracking problems are related to two things:
- Invalid tracking number entered. You need to carefully check its completion again.
- The parcel has not yet been registered in the EMS Russian Post database. As a rule, the parcel is registered in the database within 24 hours after it arrives at the company’s branch, that is, tracking must be repeated the next day.
How to receive an EMS parcel?
The company delivers to the recipient's door or to the company's branch. In this case, to receive the parcel, you need to arrive at the office indicated in the destination and present a passport of a citizen of the Russian Federation, or another identity card that temporarily replaces the passport.
The state enterprise "Russian Post" (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.
Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services on the territory of the Russian Federation with an area of 17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.
The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.
Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.
Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed products, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.
The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.
History of Russian Post
On June 28, 2002, by decision of the Government of the Russian Federation, a new concept was adopted for restructuring the postal system at the federal level. This concept involved the unification of all post offices of the country into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.
Over time, the range of activities of the Russian Post has been supplemented by retail trade, the federal money transfer service, EMS express delivery, photo printing and many other services.
Russian Post parcel tracking
The Russian Post parcel tracking system allows all clients of this company to check their postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.
Russian Post parcel tracking numbers
Russian Post parcel tracking codes differ in types and can have different appearances.
- Packages, small parcels and registered letters are tracked using a 14-digit number.
- Parcels and parcels are assigned a special code which consists of 4 letters and 9 numbers:
- The first 2 letters indicate the type of shipment
- 9 digits - unique departure code
- The last 2 letters indicate the country from which the parcel was sent
- Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular international shipments, except for the fact that the code begins with the letter E
Examples of parcel tracking numbers:
- 14568859621458 - internal parcel tracking code
- CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
- RA---CN (RA123456785CN) – parcel from China
- RJ---GB (RJ123456785GB) – parcel from the UK
- RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.
Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the implementation of the Russian Post electronic tracking system makes this even easier.
How to track a Russian Post parcel?
In order to find out where your parcel is, you need to pay attention to the following.
- For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any parcel. It must be provided to you by the sender (online store, company or individual).
- Fill in the search field located at the top of the web page with this tracking code.
- Click the “Track” button and wait for the report to be ready.
Russian Post tracking
Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.
How to track a parcel in Russia?
Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international parcels. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.
How to find a parcel by Russian Post tracking number
Russian Post parcels are located by postal tracking number. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if a parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with an index of 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13-digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.
Parcel tracking ZA..LV, ZA..HK
This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of the Russian Post with the most popular online store for Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.
Parcel tracking ZJ..HK
Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels with Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.
When tracking Joom parcels, they can have one of three statuses:
- Package sent
- The parcel arrived at the office
- The parcel has been received by the addressee
Tracking parcels from China
Postal parcels from China may not have complete information about the location of the parcel, but you will have the most important information at your fingertips. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China along their route pass through postal centers in Latvia and Hong Kong, which is why the letters LV and HK are assigned at the end of the track code, not CN.
What to do if you can’t track your parcel?
There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:
- Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
- The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.
In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.
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