Some MTS subscribers pay special attention to their spending on mobile communications. This allows them to promptly detect cash leakage channels. But constant monitoring takes time, and daily viewing of details can be quite tiring. Especially for such subscribers, the “Balance under Control” service from MTS was created, which allows you to almost instantly receive information about expenses on voice communications.
Description of service
How to find out how much money was spent during the last call? To do this, you need to know what the balance was before making the outgoing call and how much money was left after this call - then we subtract the second value from the first and get the result. Quite tedious, isn't it?
In order to save subscribers from these unnecessary calculations, the “Balance under Control” service from MTS was created. It allows you to immediately receive information about the latest charges for voice calls. How does it work? The functionality of the service is quite simple and unobtrusive - subscribers will see their costs immediately after making a call. All you have to do is drop the call, and after a second information about the cost of the call made, as well as the balance on your balance, will appear on the screen. Messages with the specified dates appear directly on the screen and are not saved in the mobile phone’s memory - it is useless to search for them.
The service does not display information about balances after:
- Sending SMS messages;
- Sending MMS messages;
- Use of one-time services;
- Use of Internet access;
- Making video calls.
That is, it is designed solely to show expenses after making outgoing calls.
The “Balance under Control” service from MTS will be useful to subscribers in domestic or international roaming, where voice communications costs can be very, very high. It should be noted that its correct operation will only be available where online roaming works - this is Russia (intranet roaming) and about 140 countries around the world. In the remaining countries there is no online roaming, so messages with expenses will arrive with a delay as data is transferred from the roaming partner to the home network.
Now let's talk about the most important thing - payment. The “Balance under Control” service is provided with a subscription fee, the amount of which is only 10 kopecks per day. That is, a maximum of 3.1 rubles “accumulates” per month. But you will always know about the costs associated with making voice calls - and all this without tedious analysis of the ordered details.
Previously, this service on MTS was provided absolutely free of charge, without any subscription fee. Today, free information about the cost of the last outgoing call is not provided either in Moscow and Moscow Region, or in other Russian regions.
The “Balance under Control” service is available on almost all tariff plans currently operating in the MTS network. It also works on some old archival tariffs, such as “Super Jeans”, “Hot Jeans”, “Regional”, “RED”, “Caring”, “Universal” and many others. You can obtain detailed information on compatibility issues at the MTS Contact Center or at the nearest service office (MTS showroom).
How to connect “Balance under control” on MTS
We have described the “Balance under Control” service from MTS in as much detail as possible. Now we will tell you how to connect to this service - for this you can use the USSD command *152*3# or go to “Personal Account”.
How to disable “Balance under control” on MTS
To disable the “Balance under control” service, dial *152*3# — it is designed not only to connect the service, but also to disable it. You can also use the most convenient “Personal Account” service.
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The “Friend’s Balance” option, which works only on the “Mayak” tariff, allows you to check the balance of money in the account of another MTS subscriber. The tariff plan itself is used for telematics services, and the SIM card is used in navigators, alarms and other devices of this type, where there is no way to check the balance.
Description of service
The service is used by subscribers to check the account status of another mobile number. To check a friend's account, he also needs to activate this offer. The operator does not charge a subscription fee and does not charge money for connection.
There are no other features or pitfalls, but “Friend’s Balance” can only work in conjunction with the “Mayak” tariff. To check your account status, just make a connection and then enter the request *140*number# on your mobile phone .
How to find out the balance of another MTS subscriber
Friend's Balance can work with another interesting offer called Other's Balance. This offer can show the other person's account status, and the following methods can be used to connect or disconnect:
- If you have the Internet and a computer, it is recommended to use a convenient service - a personal account. The My MTS mobile application has similar capabilities. First you need to register or install the application on your smartphone. After authorization, go to the section with services and tariffs, find the desired service and click on the connect button.
- The second activation option is to send a service code. The procedure is free and does not require the Internet. All you have to do is enter the code *111*2137# on your phone. and make a call.
- The last method is to send a message by phone 111. The body of the letter indicates the combination of numbers for activation - 2137, for deactivation - 21370.
There are no charges when using options or connecting.
Activate the service and receive information online about your account balance.
How to set the number balance “under control”
After activation, the balance must be set “under control”. Any MTS subscriber who is authorized by the owner of the SIM card can monitor the account status. To enable, you need to enter *111*422# on your mobile device , make a call and follow the instructions that will come in the SMS.
“Under control” there can be up to 10 contacts who are located in the home region and use MTS services. The only exception will be subscribers of corporate tariffs. All procedures are free.
How to connect and deactivate the service
Connecting or deactivating the “Friend’s Balance” service is carried out using several convenient methods that do not change depending on the operation:
- Use your personal account to quickly enable the service. To do this, you need authorization and registration in the system. In the services section, find the offer and click the connect button. A similar sequence is carried out in the mobile application from MTS.
- Enter the request *111*422# on your phone and make a call. After enabling you need to use the command *140*number for verification# .
Disabling may not be necessary, since the option is free, and without using an additional code, it will not be possible to find out about the balance status of another number.
When connecting, the request must be sent from the phone where the “Mayak” tariff is installed. After this, you need to make settings on the SIM card and open access to numbers that can check the balance.
After activation, all instructions are sent via SMS; they must be followed for normal operation. You can add up to 10 numbers to the list of telephone contacts.
In order to always stay in touch with your loved ones, you need to control the balance of your phone. But constantly checking funds on the phone takes a lot of time, or a person forgets to check the balance in a timely manner. But in order to avoid the situation when your account runs out of money and you urgently need to call, send an SMS message or go online, the mobile operator has developed the “Balance under Control” service from MTS. With this service, you will not have to check your account using USSD commands or constantly open the application, since the account information will be sent to your phone instantly.
“Balance under control”: description of the service
This option is very convenient. Let's say you want to understand whether the data plan you're currently using is right for you. When making calls to subscribers of other mobile operators or calls to other regions of the Russian Federation, you want to find out how much money is spent on such a conversation. You can calculate written-off funds without any services. For example, check how much money was in your account before the call, write down this amount somewhere, or remember and check the account again after the call. This way you will see how much you spent on the conversation. However, this procedure is tedious and time-consuming; you won’t be doing such checks for a long time. This is where “Balance in Control” comes to the rescue. All your phone charges will be displayed on your mobile device screen immediately after you disconnect the call. You no longer have to use various combinations, open the application or log into your Personal Account to check how much money is left in your account.
Advantages and disadvantages of the service
The advantage of the service is its speed, that is, notifications are displayed instantly, and also that they are displayed on the screen. Some mobile operators notify about the balance within the framework of such a service via SMS messages, which is not always convenient. SMS take up phone memory and take time to unlock the phone, then open it, read it, and so on.
The disadvantages are that the notification shows how much money is left in the account only after making calls. This option does not notify you about balances after sending SMS and MMS messages, downloading paid files, installing paid applications, using various paid services, accessing the Internet when the Internet traffic package has expired, or making video calls.
Thus, the cost control offered by MTS allows you to track only the money that was written off for making calls to other subscribers.
Who is suitable for the “Balance under Control” service?
Such an offer will be useful not only for those users who, with the help of constant cost control, want to check how suitable the tariff plan they are using is.
This service will also be useful to subscribers temporarily staying outside the country. For example, during a vacation or on a business trip abroad, you plan to call your loved ones often. Roaming prices are very different from the cost of calls in your home region. If you want to track how much money is debited from your balance after each call in order to understand how long you can communicate with loved ones who are in another region or even in another country, then “Balance under Control” from MTS is exactly what you need to you. This service works not only in long-distance, but also in international roaming.
Important: In international roaming, “Balance under control” will correctly display information only in countries where online roaming operates (140 countries). If your country of residence is not included in the list of states where online roaming is enabled, then notifications about the balance of funds may arrive very late or may not arrive at all.
This offer is available to subscribers of any MTS tariff plans. The option is active even in some tariffs that have been archived, for example, “Caring”, “RED”, “Regional”, “Universal”, “Super Jeans” or “Hot Jeans”. More detailed information about the compatibility of the service with your current tariff can be obtained from the company’s Call Center or on the official website www.mts.ru.
How much does the cost control service cost?
The cost of the service per day is only 10 kopecks. Total monthly payment will be 3 rubles. For this amount, you will always be able to control your balance and have time to replenish it in a timely manner. It is worth noting that previously a similar offer from the mobile operator MTS was free. Today, there is a small fee to control costs. This amount is insignificant, because in return the subscriber will receive much greater convenience.
Connecting to the service is free. The price is provided including VAT.
How to activate the “Balance under control” service
You can activate the “Balance under control” service from MTS using the following methods:
- Dial the combination on your mobile device: * 152 * 3 #,
- Connect the option through the user's Personal Account.
Soon after activation you will receive an SMS message notifying you of successful activation.
Attention: Since July 2017, the company’s offer related to controlling expenses on the phone has been closed for connection and moved to the archive. Only those subscribers who have already activated it can continue to use this service. If a subscriber with an installed service decides to disconnect, it should be noted that it will not be possible to activate it again.
Since the option is currently closed for connection, you can take advantage of other company offers designed to control expenses on your phone:
- "Living Balance"
- "Invoice details"
- "Your expenses when traveling abroad"
- "Checking balance"
- "Your payments"
- "Today's Expenses"
- "Autopayment"
- "Friend's Balance"
Subscribers who did not have time to connect to the option can connect to one of the services presented above or check their account balance in the following ways:
- Using the account balance check command: * 100 #,
- Via SMS message with text 11 sent to number 111,
- Through MTS Service,
- Through the mobile application “My MTS”,
- Through your personal account.
Note: Instead of the “Balance under Control” service, you can connect to the “Live Balance” option, which is an analogue. The option displays the remaining balance on the home screen of your device.
How to disable the service
To disconnect, you need to use the combination that is intended for connection: * 152 * 3 #. Type the command on your phone and press the call button. The primary dial activates the command, the secondary dial deactivates it. You can also disable the “Balance under Control” service from MTS through the subscriber’s Personal Account. After disconnection, you will receive an SMS message notifying you that the disconnection was successful.
If you are unable to disconnect from the option using the methods listed above, you can contact customer support and ask a specialist to disconnect it. You can also visit the nearest MTS cellular communication store. You must have your passport with you.
MTS created the “Balance under Control” service specifically for those users who want to constantly control the spending of funds from their mobile account. Previously, MTS subscribers could use this option for free; later, such balance control became paid and available on all operator tariff plans.
Such information was especially convenient for those who were in roaming, since the cost of calls there is quite expensive. The service operated both in intranet roaming throughout the entire territory of the state, and in the countries where it operates - this is about 140 more countries around the world.
You had to specifically connect the service to your phone. After it began to operate, Mobile Telesystems, after the end of each paid call, sent an instant notification about its cost and the balance in the account. The notification appeared as an on-screen information message, but could not be saved, disappearing immediately after viewing and closing it.
Notifications came only after using voice call services.
Attention! In some countries, information within the service may be delayed.
Exceptions
Almost all other paid actions on the phone were excluded from the expense notification service. After using the services:
- Sending SMS messages,
- Sending MMS messages,
- Informing about charges for using one-time operator services. For example, changing the tariff plan and charging for connecting options and package services,
- Using video calls,
- Internet traffic consumption
Information messages within the framework of providing the “Balance under control” option are not sent to the subscriber’s mobile phone.
Service cost
In its final version, the “Balance under Control” service from MTS was provided to subscribers for a fee. Its cost was 10 kopecks per day. Debits from the account occurred daily. The connection itself was free. That is, the monthly subscription fee for this service was only 3 rubles.
The cost of the service was the same for users in all regions of the Russian Federation, regardless of the user’s connection area and his current tariff plan.
How to activate the service?
There were several options to connect the option to your mobile plan. To do this, the subscriber had to use one of the following methods:
- By dialing the USSD command *152*3# on your phone, then making a call.
- Using your Personal Account, logging in at: https://login.mts.ru. Going to the main menu, go to the “Service Management” tab, then to the “Connect new services” item.
- In the mobile application released by the operator “My MTS”. After opening the program, on the main page go to the “Services” section, to the “All services” item.
- By calling technical support at 0890 (for MTS subscribers) and asking a consultant to activate this option for you.
- By personally visiting the operator’s salon or office and seeking help from a company consultant.
Disabling the service
How to disable the option on your phone? If using the “Balance under control” option is no longer relevant for you, then you can disable it using the same methods that were used to enable it.
- By dialing the USSD command *152*3# on your phone, then the call key.
- Using your personal account, logging in at: https://login.mts.ru. Going to the main menu, go to the “Service Management” tab, then to the “All connected services” item.
- In the mobile application released by the operator “My MTS”. After opening the program, on the main page go to the “Services” section, to the “Connected” item.
- By calling technical support at 0890 (for MTS users) and asking a consultant to connect you to this option.
- You can also disable the service by personally visiting the company’s salon or office and contacting a consultant for help.
Since July 27, 2017, the “Balance under control” option is no longer available to users and has been moved to the archives. Subscribers connected to the option before this date continue to receive information as before, without changes in functionality or payment.
Especially for those who need constant control of their costs for mobile communication services and timely detection of unauthorized leakage of funds, MTS has made convenient cost control for the subscriber. This service is called “Balance under Control”, and it allows you to instantly receive information about expenses from your mobile account. Without it, the subscriber could find out about his costs by calculating the difference between the balance before and after the call. This is not at all convenient. That is why the MTS “Balance under Control” tool was included for ordinary subscribers, because it allows you to save time due to its convenience.
How the functionality works
This service was created in order to save the average subscriber from counting and thinking about how much money was spent during the conversation. The functionality of “Balance under control” is as simple as possible; all information about the balance of funds and money spent on a conversation will be displayed on the mobile phone screen immediately after the end of the conversation. In addition, these messages do not clog the device's memory, since they are not stored there.
The functionality allows you to display only the money spent after a conversation using a mobile phone, but does not show how much money you spent on visiting Internet pages, sending SMS and MMS messages. That is, the service displays the balance only after you have finished talking on your mobile phone.
Connection cost
Previously, on MTS tariff plans, this service was connected free of charge and its use was also charged.
But today, for this tool, a fee of 10 kopecks is charged per day of using the service. That is, you will spend no more than three rubles a month on such convenient functionality.
Let's look at how to connect this tool to your cell phone using a USD number or the MTS website, as well as how to disable the service if three rubles a month is a big expense for you.
Activation and deactivation
It’s very easy to connect the functionality to your mobile phone. The main thing is to be a subscriber of the Russian cellular communication company MTS.
To activate the service:
- go to “Personal Account” on the operator’s website;
- or enter *152*3# and press the call button.
Disabling the service occurs in the same way, using your personal account on the website or USSD number *152*3#. But this will reduce the quality of using a cell phone.
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