Find out your current number. How to check the score on a wave

Balance check

Instead of beeps

Promised payment

My new number

Instead of beeps

The service allows you to set popular melodies instead of the usual waiting tone

Mobile transfer

call me back

Promised payment

If the balance is approaching zero or there are not enough funds to write off, but there is no way to top up your account, use the “Promised payment” service

Replacing the SIM card

Change of number owner

What needs to be done to re-register a contract from an individual to another individual?

Saving a number

Are you going away and don't plan to use a SIM card? You have the opportunity to save your number until your return! Activate the “Number Saving” service!

Number of your choice

Do you want to use a beautiful room? We offer you a wide selection of rooms from the categories “Silver”, “Gold”, “Platinum”!

My new number

Do you want to become a Wave Mobile subscriber? Easily change your number or mobile operator thanks to the “My New Number” service!

Mobile transfer

Do you want to transfer money from your mobile phone account to another? Use the Mobile Transfer service!

They called you

volnamobile.ru

Find out your current number

Instead of beeps

The service allows you to set popular melodies instead of the usual waiting tone

Promised payment

If the balance is approaching zero or there are not enough funds to write off, but there is no way to top up your account, use the “Promised payment” service

My new number

Do you want to become a Wave Mobile subscriber? Easily change your number or mobile operator thanks to the “My New Number” service!

Roaming in Crimea Number of your choice

Do you want to use a beautiful room? We offer you a wide selection of rooms from the categories “Silver”, “Gold”, “Platinum”!

SMS (Short Message Service) Roaming in Russia Number saving

Are you going away and don't plan to use a SIM card? You have the opportunity to save your number until your return! Activate the “Number Saving” service!

Call forwarding Call waiting/holding Changing number owner

What needs to be done to re-register a contract from an individual to another individual?

Caller ID (Caller ID) Family budget

Payment for communication services to several subscribers from one personal account

Instead of beeps

The service allows you to set popular melodies instead of the usual waiting tone

Mobile transfer

Do you want to transfer money from your mobile phone account to another? Use the Mobile Transfer service!

call me back

Send Volna Mobile subscribers an SMS with a request to call you back

Promised payment

If the balance is approaching zero or there are not enough funds to write off, but there is no way to top up your account, use the “Promised payment” service

Replacing the SIM card

Do you need to replace your SIM card while keeping your phone number?

Change of number owner

What needs to be done to re-register a contract from an individual to another individual?

Saving a number

Are you going away and don't plan to use a SIM card? You have the opportunity to save your number until your return! Activate the “Number Saving” service!

Number of your choice

Do you want to use a beautiful room? We offer you a wide selection of rooms from the categories “Silver”, “Gold”, “Platinum”!

My new number

Do you want to become a Wave Mobile subscriber? Easily change your number or mobile operator thanks to the “My New Number” service!

Mobile transfer

Do you want to transfer money from your mobile phone account to another? Use the Mobile Transfer service!

They called you

Didn't reach the subscriber? We will inform him about this.

volnamobile.ru

Frequently asked questions - Subscriber support - Volna Mobile Crimea

In the access point menu, you must select “Save access point” and set it to default (checkbox on the right). After this procedure, you must enable data transfer in the previous menu.

To set up Internet access on a device with the iOS operating system, you must select “Cellular Data Connection” in the cellular settings. In the “Cellular Data” section you must enter the following values:

APN: internet Username: internet Password: internet

After this procedure, you must enable cellular data in the previous menu.

Access point: internet Username: internet Password: internet

To configure Internet access for other devices, you must make the following settings in the Internet profile settings:

Profile name: internet Data channel: GPRS Access point (APN): internet Username: internet Password: internet

If, after making settings and enabling data transfer, the Internet does not work, you should restart your device (turn it off and on). If you encounter problems with Internet setup/stability, we recommend that you contact the nearest Volna Mobile service and sales center.

volnamobile.ru

How to connect mobile Internet in Crimea

Getting mobile internet settings

You can request Internet settings from your operator. To do this, you need to send a request by dialing the command *500# “call” button, or send an SMS to number 500 with any text. In response to the request, you will receive a message asking you to confirm the need to install Internet settings. After confirmation, the Internet setup will occur automatically. If you do not receive a message asking you to confirm the need to install Internet settings, then your mobile device does not support this settings format. You can configure the Internet yourself.

Setting up mobile internet on Android

To set up Internet access on a device with the Android operating system, in the mobile network settings, you must select “APN access point” – “Create a new access point”. In the window that appears with the parameters of the access point, you must enter the following values:

Name: internetAccess point (APN): internetUser name: internetPassword: internetAuthentication type: PAP (for some device models - CHAP)Access point type (APN type): default

In the access point menu, you must select “Save access point” and set it to default. After this procedure, you must enable data transfer in the previous menu.

Setting up mobile internet on iOS

To set up Internet access on a device with the iOS operating system, you must select “Cellular” in Settings. In the “Data Settings” section, you need to go to “Cellular Data Network” and enter the following values:

APN: internetUsername: internetPassword: internet

After this procedure, you must enable “Cellular Data” in the previous menu.

Setting up mobile Internet on Windows Phone

To set up Internet access on a device with the Windows Phone operating system, you must select “Add an Internet access point” in the data transfer settings. In the window that appears with the parameters of the access point, you must enter the following values:

Access point: internetUsername: internetPassword: internet

Setting up mobile Internet on other devices

To set up Internet access on other devices, you need to make the following settings in the Internet profile settings:

Profile name: internetData channel: GPRAccess point (APN): internetUser name: internetPassword: internet

Depending on the version of the operating system and the brand/model of the device, some access point/Internet profile parameters may differ.

If, after making the settings and enabling data transfer, the Internet does not work, you should restart your device (turn it off and on). If you encounter problems with the setup/stability of the Internet, we recommend that you contact the nearest Volna Mobile Service and Sales Center.

volnamobile.ru

Tariff "Sea" - "Volna Mobile" Crimea

Tariff plan "Sea"

for smartphone

As part of the package

Calls in a minute

Internet for 1 MB

Cost of services when traveling around Russia

Basic tariffs: Tariffs with the option “Trips around Russia”:

volnamobile.ru

Mobile translation - "Volna mobile" Crimea

Instead of beeps

The service allows you to set popular melodies instead of the usual waiting tone

Promised payment

If the balance is approaching zero or there are not enough funds to write off, but there is no way to top up your account, use the “Promised payment” service

My new number

Do you want to become a Wave Mobile subscriber? Easily change your number or mobile operator thanks to the “My New Number” service!

Roaming in Crimea Number of your choice

Do you want to use a beautiful room? We offer you a wide selection of rooms from the categories “Silver”, “Gold”, “Platinum”!

SMS (Short Message Service) Roaming in Russia Number saving

Are you going away and don't plan to use a SIM card? You have the opportunity to save your number until your return! Activate the “Number Saving” service!

Call forwarding Call waiting/holding Changing number owner

What needs to be done to re-register a contract from an individual to another individual?

Caller ID (Caller ID) Family budget

Payment for communication services to several subscribers from one personal account

Instead of beeps

The service allows you to set popular melodies instead of the usual waiting tone

Mobile transfer

Do you want to transfer money from your mobile phone account to another? Use the Mobile Transfer service!

call me back

Send Volna Mobile subscribers an SMS with a request to call you back

Promised payment

If the balance is approaching zero or there are not enough funds to write off, but there is no way to top up your account, use the “Promised payment” service

Replacing the SIM card

Do you need to replace your SIM card while keeping your phone number?

Change of number owner

What needs to be done to re-register a contract from an individual to another individual?

Saving a number

Are you going away and don't plan to use a SIM card? You have the opportunity to save your number until your return! Activate the “Number Saving” service!

Number of your choice

Do you want to use a beautiful room? We offer you a wide selection of rooms from the categories “Silver”, “Gold”, “Platinum”!

My new number

Do you want to become a Wave Mobile subscriber? Easily change your number or mobile operator thanks to the “My New Number” service!

Mobile transfer

Do you want to transfer money from your mobile phone account to another? Use the Mobile Transfer service!

They called you

Didn't reach the subscriber? We will inform him about this.

Has someone close to you run out of funds on their Volna Mobile number? Top up his balance by transferring the required amount from your mobile account!

The service allows you to transfer funds only between Volna Mobile subscribers.

To transfer funds, enter the command using your mobile keyboard:

*103*7978XXXXXXX*SUM# “call” button, where XXXXXXX is the mobile number of the transfer recipientSUM is the transfer amount

There is no additional fee for transferring funds.

The service does not require additional settings.

The service is provided under the terms of the Public Offer.

volnamobile.ru

Frequently asked questions - Subscriber support - Volna Mobile Sevastopol

To set up Internet access on a device with the Android operating system, in the mobile network settings, you must select “APN access point” - “Create a new access point”. In the window that appears with the parameters of the access point, you must enter the following values:

Name: internet Access point (APN): internet Username: internet Password: internet Authentication type: PAP (for some device models - CHAP) Access point type (APN type): default

Nowadays, for obvious reasons, a person cannot do without the Internet on his smartphone. After all, it is the presence of a connection to the World Wide Web that turns a phone from an ordinary “dialer” into the most functional device. Download an application, send a message in instant messenger, scroll through your social media feed, check your email, and even buy a movie ticket or book a table in a restaurant - the mobile Internet will allow you to complete any such task wherever you are.

But, as practice shows, when installing a SIM card in a new device, the Internet is not always configured automatically. Therefore, in today’s article we will look at how to connect the Internet manually on a smartphone (or tablet) running Android, iOS and Windows Phone/Mobile. In addition, we will provide all the necessary data to fill out all key operators in Russia, Ukraine, Belarus and Kazakhstan.

How to connect the Internet on a smartphone or tablet

• Android
  1. Enter the “Settings” menu.
  2. Select "More".
  3. Then select “Access Points (APN)”.
  4. Press the “+” button to add a new access point.
  5. Enter the data required for your telecom operator.

  Operator settings

  Russia

  • Beeline
    1. APN: internet.beeline.ru
    2. Username: beeline
    3. Password: beeline
  • MTS Russia
    1. APN: internet.mts.ru
    2. Username: mts
    3. Password: mts
  • Tele 2 Russia
    1. APN: internet.tele2.ru
    2. Password: leave blank
  • Yota
    1. APN: internet.yota.ru
    2. Username: leave blank
    3. Password: leave blank

  Ukraine

  • Kyivstar
    1. Username: leave blank
    2. Password: leave blank
    or
    1. APN: internet
    2. Username: leave blank
    3. Password: leave blank
    or (for contract subscribers)
    1. Username: leave blank
    2. Password: leave blank
  • Life:) Ukraine
    1. APN: internet
    2. Username: leave blank
    3. Password: leave blank
  • Vodafone
    1. APN: internet
    2. Username: leave blank
    3. Password: leave blank

  Belarus

  • MTS Belarus
    1. APN: mts
    2. Username: mts
    3. Password: mts
  • Velcom
    1. APN: vmi.velcom.by
    2. Username: leave blank
    3. Password: leave blank
    or (for subscribers of the “PRIVET” and “Communication without obligations” tariff plans)
    1. APN: wap.privet.by
    2. Username: leave blank
    3. Password: leave blank
  • Life:) Belarus
    1. APN: internet.life.com.by
    2. Username: leave blank
    3. Password: leave blank

  Kazakhstan

  • Beeline
    1. APN: internet.beeline.kz
    2. Username: @internet.beeline
    3. Password: beeline
  • Tele 2 Kazakhstan
    1. APN: internet.tele2.kz
    2. Username: leave blank
    3. Password: leave blank
  • Activ
    1. APN: internet
    2. Username: leave blank
    3. Password: leave blank
  • Kcell
    1. APN: internet
    2. Username: leave blank
    3. Password: leave blank

  After entering all the necessary data, you must save the changes by clicking the appropriate button and reboot the device. After this, you may also need to enable mobile data. Now the Internet on your smartphone should work properly. Let me know in the comments if this guide helped you.

Roaming

How is Internet roaming charged?

The cost of using the Internet in roaming (in the network of another Russian operator): 10 rubles/MB.

How to contact a Volna Mobile specialist in roaming?

You can contact a contact center specialist in national roaming (in the network of another Russian operator) by calling 8-800-505-0387 from any phone in Russia (free call) or by calling +7-978-555-0-555 from a mobile phone (according to tariff conditions of the telecom operator).

What is the cost of sending SMS/MMS while roaming?

For any “Volna Mobile” tariff plan in roaming, the following prices for SMS exchange services will apply: Incoming SMS 0.00 rub. with VAT SMS to mobile numbers of Russian operators RUB 5.00. with VAT SMS to mobile numbers of international operators (including CIS) RUB 5.00. with VAT The message can contain up to 160 characters in Latin or up to 70 in Cyrillic. If these limits are exceeded, the message will be automatically split into 2 or more.

How to dial a number correctly while roaming?

Correct dialing from Volna Mobile in roaming (on the network of another Russian operator). to mobile number: +7 - (operator code) - (telephone number). For example, +7 (978) (55x-xx-xx) to a landline number: +7 - (area code) - (telephone number). For example: +7 - (3652) (xxx-xxx), where 3652 is the city code of Simferopol.

What is the cost of a roaming call?

Why is my connection/Internet not working while roaming?

If, when leaving the Republic of Crimea for the territory of Russia, your SIM card has lost connection, you need to restart the device (turn it off and on). If after this procedure the network does not appear, you need to do a manual search for operators in the mobile network settings and select the network of the partner operator. If, after successful registration in the partner operator’s network, the Internet does not work, you need to check the settings (see the “Internet” section for the question “How to set up the Internet?”). Also in the data transfer settings, you must check the box in the line “data transfer while roaming”. If after the above operations the Internet does not work, you must contact the contact center at the following numbers: 555 (from Volna Mobile mobile numbers) or 8-800-505-0387 (for calls from landline phones and from mobile numbers of other operators, call free)

Service

What should I do if I made the wrong number when replenishing my balance?

If, when replenishing your account at payment terminals/cash desks, you made a mistake in your number and still have a payment receipt, you must contact the nearest Volna Mobile service and sales center with your passport (provided that the number was issued to you upon purchase) to submit the corresponding application.

How do I find out what plan I have?

There are three ways to find out your current tariff plan:
1) You need to dial the command *201# call
2) Use your Personal Account on the company website
3) By numbers: 555 (only from Volna Mobile numbers) or 8-800-505-0387 for calls from landline phones and from mobile numbers of other mobile operators (free call).

What are the functions of the Personal Account?

In the Volna Mobile Personal Account, subscribers can receive useful information and manage mobile communication parameters without visiting Volna Mobile service and sales centers or calling the help desk.

Personal Account Features:

1) Viewing and editing personal information
2) Balance check
3) View and change the current tariff plan
4) View and manage the list of connected and available services
5) Order itemized expenses
6) Voluntary blocking of the SIM card in case of its loss.

How to set "Codeword"?

This is your individual password for service in the Contact Center at number 555 (only from Volna Mobile numbers) or 8-800-505-0387 for calls from landline phones and from mobile numbers of other mobile operators (calls are free), replaces your passport data . The owner of a SIM card with a passport can set the code word at Volna Mobile service and sales centers upon application.

What services do I have connected to?

You can clarify this information by calling the contact center number 555 (only from Volna Mobile numbers) or 8-800-505-0387 for calls from landline phones and from mobile numbers of other mobile operators (calls are free), and also use Personal office.

Tell me the addresses of service and sales centers

Sevastopol, st. Bolshaya Morskaya, 10;
Yalta, st. Moskovskaya, 1\6;
Simferopol, st. Kirova, 82
Kerch, st. Kirova, 2

What additional services are there?

We have the following services:

1) Changing the owner of the number - 100 rubles;
2) Replacing a subscriber number - 100 rubles;
3) SIM card replacement - RUB 0.00;
4) “Voluntary blocking” service (device lost): subscriber. fee (first 14 days) - 0.00 rub./day, from the 15th day - 1 rub./day;
5) Selecting a category number “Silver” - 1,000 rubles;
6) Selecting a room in the “Gold” category - 30,000 rubles;
7) Selecting a room in the “Platinum” category - 200,000 rubles;

I've run out of money on my phone. How can I stay connected?

If you run out of money in your account, you can:

1) Use the “Top up my account” service: just dial *104*7978XXXXXXX# from your mobile phone

2) Use the “Call me back” service: just dial the command *105*7978ХХХХХХХ# from your mobile phone

3) Use the “Transfer of Funds” service: to do this, you can ask your loved ones to transfer funds using the command *103*7978ХХХХХХХ*SUM#

Where can I change my subscriber number while keeping the SIM card?

You can change your subscriber number without changing your SIM card or entering into a new contract at the Volna Mobile service and sales centers. The owner of the number must have a passport with him (provided that the number was issued to him upon purchase). The number replacement service is paid - 100 rubles.

Where and how can I reassign my number to another person?

The change of owner for individuals is carried out at the Volna Mobile service and sales center. The current and future owners must be present at the same time when re-registering the number. The current owner must have a passport with him (provided that the number was issued to him upon purchase).

The future owner must have a passport with him. The service of changing the owner is paid - 100 rubles.

How to temporarily block a SIM card (due to loss)?

There are several ways to temporarily block a number:

1) You must contact the contact center at number 555 (only from Volna Mobile numbers) or 8-800-505-0387 for calls from landline phones and from mobile numbers of other mobile operators (the call is free) and after completing the identification procedure, make a temporary blocking the number.

2) The subscriber for whom the number is registered must go to the nearest Volna Mobile service and sales center with a passport.

The service is provided free of charge.

Where can I repair/replace my SIM card?

To restore/replace a SIM card, the subscriber to whom the number is registered must go to the nearest Volna Mobile sales and service office with a passport. SIM card replacement is free.

Where can I get a Volna Mobile SIM card of the size I need (micro, nano)?

You can adapt the Volna Mobile SIM card to the size you need (micro / nano) at any Volna Mobile sales and service office. The service is free. You can find the addresses in the "About the Company" section.

Calls/SMS

Why can't I send SMS?

Check your balance. Perhaps the amount in your account is not enough to send one text message. In the message settings of your device, check the message center: +7 978 555-11-11 Your SIM card may be faulty.

You will find information about the procedure for replacing a SIM card in the “Services” section.

How to call a Crimean landline number correctly?

The correct dialing from Volna Mobile to a landline number is: +7 - (area code) - (telephone number). For example, mountains. Simferopol: +7 - 3652 (xxx-xxx), where 3652 is the Simferopol city code or 8 - (city code) - (telephone number).

For example, mountains. Simferopol: 8 - 3652 (хxx-xxx), where 3652 is the Simferopol city code

Where can I get information about costs?

There are three ways to get information about expenses:

1) At the sales and customer service offices of Volna Mobile with a passport (provided that the number was issued to you upon purchase).

2) In your personal account on the company website.

3) by numbers: 555 (from Volna Mobile mobile numbers) or 8-800-505-0387 (for calls from landline phones and from mobile numbers of other operators, the call is free)

Where can I get call details?

You can get call details in two ways:

1) At the sales and customer service offices of Volna Mobile with a passport (provided that the number was issued to you upon purchase).

2) In your personal account on the company website.

How to call cheaper to other regions of the Russian Federation?

In order to minimize your costs for calls to other regions of Russia, subscribe to the “More” tariff plan (for 150 rubles per month you get 300 minutes for calls to operators in Crimea and the Krasnodar Territory, calls to numbers of Russian operators - 3 rubles/min + 300 SMS to numbers of Russian operators + 3 GB of Internet traffic).

You can also activate the “Calls within Russia” option (subscription fee 60 rubles per month) on the “Sun” tariff plan (tariff without subscription fee) and call numbers of Russian operators for 2 rubles/min. .

Are common

Will numbers from other mobile operators work in Crimea and at what rates?

Numbers of other mobile operators in Russia will work in the Volna Mobile network as in national roaming if there is an agreement between Volna Mobile and the operator for the provision of roaming services.

To clarify the details, you need to contact the subscriber service of your operator.

How to call emergency services from a Volna mobile number?

112 – Single emergency number
101 – Call the fire department and rescuers
102 – Call the police
103 – Calling an ambulance

These numbers are written by default in the phone book on the SIM card

What do you need to connect to Volna Mobile?

When concluding an agreement with Volna Mobile, an individual must have the following documents with him:

For citizens of the Russian Federation - a passport of a citizen of the Russian Federation;
- for foreign citizens - a foreign passport.

Contracts with legal entities are concluded only at Volna Mobile service and sales centers.

When concluding an agreement with Volna Mobile, a legal entity must have the following documents with it:

Power of attorney for the right to conclude an agreement on behalf of a legal entity (a person who has the right to act on behalf of a legal entity without a power of attorney submits a document confirming such right);
- a copy of the certificate of state registration of a legal entity;
- identification document.

What to do if the SIM card is no longer registered in the network?

If the SIM card spontaneously lost the network, you need to restart the device (turn it off and on).

If after this procedure the device does not automatically detect the network, then in the device’s network settings you need to set “manual operator search” and select the Volna or 25060 network.

If after the above steps the SIM card does not find the network, you need to test the SIM card in another telephone. If the problem persists, you need to replace the SIM card at one of the Volna Mobile service and sales centers.

How to distinguish the Volna Mobile operator by phone number?

The numbers of the Volna Mobile operator are as follows: +7 (978) 5ХХ-ХХ-ХХ.

What should I do if I am still an unregistered subscriber?

If you are faced with issues such as replacing/restoring a SIM card, or need any financial information from the operator, and the number is still not registered with your passport data, then you need to contact the nearest Volna Mobile service and sales center » with the following documents:

1) a copy of the registration form (issued by the seller when registering the number);

2) plastic SIM card holder (preferably);

3) Your passport (provided that the number upon purchase was issued to you).

How can I find out my number?

You can find out your number in the following ways:

How to set up the Internet?

To set up Internet access on a device with an operating system Android In the mobile network parameters, you must select “APN access point” - “Create a new access point”. In the window that appears with the parameters of the access point, you must enter the following values:

Name: internet

Username: internet
Password: internet
Authentication type: PAP (for some device models - CHAP)
Access point type (APN type): default

In the access point menu, you must select “Save access point” and set it to default (checkbox on the right). After this procedure, you must enable data transfer in the previous menu.

iOS In the cellular parameters, you must select “Cellular data connection”. In the “Cellular Data” section you must enter the following values:

APN: internet
Username: internet
Password: internet

After this procedure, you must enable cellular data in the previous menu.

To set up Internet access on a device with an operating system Windows Phone In the data transfer settings, you must select “Add an Internet access point.” In the window that appears with the parameters of the access point, you must enter the following values:

Access point: internet
Username: internet
Password: internet

To configure Internet access for other devices, you must make the following settings in the Internet profile settings:

Profile name: internet
Data channel: GPRS
Access Point (APN): internet
Username: internet
Password: internet

Depending on the version of the operating system and the brand/model of the device, some access point/Internet profile parameters may differ.

If, after making settings and enabling data transfer, the Internet does not work, you should restart your device (turn it off and on). If you encounter problems with Internet setup/stability, we recommend that you contact the nearest Volna Mobile service and sales center.

The Internet is as much of a necessity on a mobile device as it is on a PC. Network modes are different - from the practically unused 2G to 5G, the development of which is just underway. Mobile Internet can be configured or disabled in several ways: it all depends on the capabilities of your gadget and the settings of the network itself.

What is the difference between mobile Internet in networks of different generations?

Many people set the network to automatic mode (2G/3G/4G) and freely travel around cities and regions as if nothing had happened. However, there are differences in speed.

In practice, 2G Internet has already become so slow that it is used “out of hunger,” when there is no 3G/4G coverage, but you still need to work. Today 2G is almost zero speed due to overload of subscribers. GPRS/EDGE packet data does not have priority over services that use the GSM voice channel (calls, SMS, USSD commands like *100# and other services). Many people keep the 2G network turned on only because it consumes less battery power. If you don't care about battery consumption, feel free to force 3G or 4G on. In a good way, it’s time to close the GSM/2G standards - they are no more useful than 3G, and radio resources are spent less efficiently. The speed reserve of a GSM/EDGE base station is only no more than 10 Mbit/s, which is divided between subscribers (each of them shares no more than 200 kbit/s).

3G, unlike 2G, provides real speed from hundreds of kilobits to units of megabits per device - with unlimited traffic on the tariff, almost all the needs of a modern user are solved. The 3G network is available in all cities of the country and in many localities. Data is transmitted constantly, regardless of calls and SMS. The performance reserve of one sector of the “tower” is up to 42 Mbit/s (this speed is divided between subscribers). Higher-speed 3G technologies (84, 168 and 336 Mbit/s for reception and up to 72 Mbit/s for transmission) have been developed - but their mass introduction was canceled in many countries due to the rapid growth in popularity of 4G. MTS, Beeline and MegaFon have very good 3G coverage throughout Russia in cities and towns. Tele2 is actively building a 3G network, which was among the last to receive 3G licenses. The network already exists in many places in the regions where this operator is present.

But 4G network coverage is not available everywhere. Developments of the VoLTE service (IP voice transmission over LTE networks) - essentially an analogue of IP telephony in broadband wired networks - are still just promises from operators, but the 4G network works even faster than 3G - up to 20 Mbit/s You will definitely get it, and with such speed, any problem can be solved on the network. The throughput of one 4G “tower” is 75–300 Mbit/s - but the subscriber gets much lower speed: there is still the same division between devices. The best 4G coverage in Russia today is provided by cellular providers MTS and Beeline. Next are MegaFon and Yota - and Tele2 has the smallest 4G zone.

On the YOTA website, blue indicates 3G, blue indicates 4G, and bright blue indicates planned 4G coverage.

5G development is already underway, and telecom operators are conducting tests, including in Russia. The network will actually provide up to 100 Mbit/s per subscriber (the performance reserve of one base station will be from units of gigabits per second), which will allow the subscriber to refuse the services of city providers or use the latter at facilities where, according to the regulations, the use of any wireless networks is prohibited. The first commercial 5G networks will appear no earlier than 2020.

How to set up cellular internet on Android devices

It is necessary to go through a number of procedures in order for the Internet to work on an Android device.

Connecting or checking service status

Before connecting to the Internet on your smartphone, first of all, make sure that the service for accessing packet data networks is active on your SIM card. Previously, this service was called “GPRS-Internet”, then its further continuation appeared - “3G-Internet”, then it simply became known as “Mobile Internet”. To connect it, USSD blitz commands can be used (for example, for Beeline this is the command *110*181#).

Operators do not require anything special to access the Network via 4G, so the instructions for 3G and 4G are almost the same.

Gadget settings for working with the Internet

To set up cellular Internet, do the following:

1. Enter the mobile data settings through the command “Settings” - “More” - “Mobile data”. Select the desired function to configure cellular network settings
2. If you live near a border, make sure data roaming is turned off.
3. Set up your preferred networks. This step may be useful, for example, if you use the Internet from Tele2 and will soon travel to a region where it is not available in Russia (the Internet from Tele2, according to the latest innovations in the tariffs of this network, works at “home prices” in “ Beeline" throughout Russia). In many other cases, you can skip this step. The first in the list should be networks that have home roaming traffic rates
4. Choose 3G or 4G technology. It depends on which ones your smartphone or tablet supports. An example of technology selection on an Archos 70b Xenon Color tablet without 4G
5. Configure the entry point (APN) by going to the appropriate item. Typically, the cellular provider sends APN settings and when the SIM card is replaced, the settings are automatically downloaded and switched to the desired APN settings. Select APN specifically for Internet access
6. If auto-registration of APN does not occur, select any of the available ones (or create a new APN profile) and enter your settings recommended by the operator in it. Selectable APN parameter is editable
7. The main thing is to make sure that your device generally allows the use of cellular data. Give the command “Settings” - “Data transfer”, go to the “Operator” tab (let it be Beeline) and make sure that cellular data is turned on. If you do not turn on the top slider, there will be no Internet access
8. If your plan is not completely unlimited, you can set a traffic limit, and when you approach it, the Android system will notify you with a message at the very top line of the screen. When the limit is exhausted, the device itself will suspend access to the network - according to the schedule for which the Android traffic scheduler was configured.
9. If your gadget supports two SIM cards, do not forget to set the priority of the SIM card for data transfer on which unlimited is active. Even if there are no other SIM cards in the device, the Android system will let you confirm even this single inserted SIM card. In the window for selecting a SIM card for the Internet, the number and numbers of installed SIM cards are indicated

An abundance of parameters (default servers, port number, name and password for logging into the APN server, proxy settings, etc.) on almost any gadget - based on Android, iOS, Blackberry, Symbian and Windows - is given in case What if one of the operators changes its settings tomorrow and will require entering all these parameters or some of them. Today, Russian operators work with virtually no settings - or require only the APN server to be specified.

APN settings for different operators

Manually entering APN addresses can help if for some reason the auto-installation of the desired APN does not work.

Table: APN entry points for different operators

Internet access without settings

Most operators use access without settings: even if you have incorrect or incomplete connection settings, you will be able to access the network without fear that your tariff will not work. Once upon a time it was extremely important to specify the correct settings specifically for the Internet Access service, and not for WAP. But, since WAP as a service has practically died, access to network resources can be achieved even on an unconfigured gadget. However, operators send their subscribers APN settings for the Internet and for MMS - they are in no hurry to abandon MMS, and the cost of MMS messages has decreased significantly in recent years. The user can only check whether the entry point is selected specifically for the Internet service. In some cases, APN Internet is selected automatically upon command from the operator itself.

When within 3G/4G coverage area, the gadget will automatically switch to the appropriate network - 3G or 4G, if automatic network mode is selected. Both technologies are good enough for high-speed mobile Internet.

Video: setting up the Internet on an Android device

How to disable Internet access on Android

Disabling the Internet can be done in two ways:

• through the operator - blocking the Internet access service on the SIM card (for example, this can be done from the “personal account” on the operator’s website or by calling the subscriber service from another device);
• programmatically - directly on the device itself.

In addition to disabling the “Mobile data” slider in the already familiar data transfer submenu, other methods are also used. Each of them can be used separately from the others - and the result is guaranteed: data transfer will become impossible.

Disabling the Internet in the settings menu

The easiest way to turn off the Internet on Android is to turn off data transfer. You can do this by sliding down the notification shade and clicking on the icon of your SIM card, and then moving the slider to the inactive position.

Click on your network icon to enter data management mode

You can also get to the mobile Internet management menu through “Settings”.

Video: how to turn off the Internet on your phone

Operating the device in airplane mode

In airplane mode, you can turn on Wi-Fi or Bluetooth and continue to use the Internet from other devices - the cellular network mode will not turn on and cellular Internet will still not be available until you cancel the “airplane” mode.

Manage packet data using traffic limit

You can lower the total traffic limit below the value to which the gadget’s consumption has reached, in the already familiar mobile data submenu. The Internet on the device will immediately pause.

If you lower the limit below the traffic, access to the mobile Internet will disappear

Prohibiting packet data from the Android engineering menu

If access to the Internet is blocked using the engineering menu, communication in the standards of all networks supported in your country is blocked. This will not allow the gadget to find any networks at all - not 2G, 3G or 4G. This is the most sophisticated method for experienced Android users.

1. Call the Android engineering menu by typing the command *#*#3646633#*#* using the dialpad of the Phone application. As soon as you enter the last character of the command *#*#3646633#*#*, the engineering menu will open
2. Give the command Telephony - Band Mode. To disable data transmission, you can turn off frequency bands in a given country
3. Go to the menu for one of the SIM cards. In the Band Mode item, select one of the SIM cards from the list if you have several of them
4. Check one 2G, 3G and 4G band that is not supported in your country, press the Set key and close the engineering menu. Include bands from other countries, such as the US
5. After restarting, the gadget will not be able to find any of the available networks. To return to normal operation with cellular networks, go back to the same engineering submenu and turn on the previously working 2G/3G/4G frequency bands.

To prevent another person from using the Internet from your SIM card, set up parental controls in Android. This measure does not apply to disabling Internet access through the operator’s subscriber service. You can also set up parental controls through “Settings” - “Users” - “Add user”.

Video: setting up parental mode in Android

Clearing the APN profile on your device

Removing APN settings from the gadget will not help if network access without settings is active on the SIM card. When you insert another SIM card or “plug” the same SIM, the operator will send you its APN settings to your device - and automatically select the APN Internet entry point. This is done for convenience - so that the user can immediately use the mobile Internet. Therefore, deleting APN does not make sense. Use other ways to limit or turn off the Internet on your device.

What to do if mobile Internet does not work on your device

There are many reasons why the mobile Internet does not work on an Android device - both on the subscriber’s side and on the operator’s side. Problems can also be caused by problems with the device itself.

Causes of problems on the subscriber side

Mobile Internet may not work due to some:

In the latter case, double-check the Android settings according to the instructions above or reset the device using the hidden Reset button, after copying important data and removing the memory card from the gadget (if it has one).

Video: what to do if mobile Internet does not work

System causes of network problems on Android

The Android system also poses some problems that may interfere with network access.

Problems with Android files

System files of drivers and libraries responsible for the “modem firmware” (the operation of the gadget’s cellular radio modules) can be deleted by the user in the following cases:

• careless actions with the Root procedure (“crooked” Root application);
• hasty actions with third-party file managers;
• Inadequate user experience with files in the /system/ folder.

The result is unpredictable behavior of the tablet in seemingly normal conditions. Thus, it is possible that even when manually searching for networks, not all networks are displayed (or none), although their coverage is declared by operators and confirmed by other smartphones and tablets - not necessarily with Android - at the same point on the map where you are.

Android viruses and unverified programs

It is possible to install applications that have not been verified by Google Play and contain a malicious extension (virus, spammer, SMS sender to short numbers, etc.). During a virus attack on Android, system processes and services vital for Android operation crash.

When the “Allow installation of applications from unknown sources” option is active, there is a high probability of picking up a virus from an unprotected site

Android device compatibility errors

The “custom” version of Android works, but the built-in cellular modem is unstable or refuses to start (incompatible modem firmware). If a different version of the Android kernel or firmware is installed, the device will not only not connect to the Internet, but will not start at all. You may need assistance from a service center.

Causes of network problems on the operator’s side

A cellular provider, like any data network, can also throw any of the “surprises” to its subscribers:

• there is no 3G/4G coverage in a given area (for example, a mountain range, regions of the Far North);
• the 3G/4G network is overloaded (abundance of subscribers, peak activity, operator ahead of the unlimited traffic market);
• frequent auto-restart of the base station due to overload and freezes (protection of modern BS from traffic overload);
• problems with the “transport” network - the optical cable of the BS or the highway is damaged due to careless work near it;
• repeated restart, forced testing (“run”) of the network at your site;
• a sharp decrease in the 3G/4G signal level due to a power outage;
• burnout of the terminal blocks of the BS as a result of lightning strikes during bad weather in the “tower” (rare, but possible, even with existing protection from thunderstorms);
• frequent reboots, decrease in BS speed due to interference caused by thunderstorms;
• modernization at the base station or part of the transport network: replacement of equipment and other planned work carried out by specialists of the operator company.

Specific cases of Internet inoperability on Android

There are more than enough more specific reasons for the Internet not working on Android devices. The most common ones are taken as an example.

Data transfer does not start

Although the Android operating system monitors the activity of SIM cards and regularly “registers” all functions from them - calls, SMS and MMS, Internet settings - in its main settings, there may be cases when data transfer is not enabled. The reasons may be the following:

• you have assigned the wrong SIM card (if there are two or more of them in the device), on which everything is ready to access the Internet;
• the presence of only one of the SIM cards in the device;
• crash or error in the Android version;
• broken SIM card slot when it was removed carelessly (now the selected SIM card is not active);
• your mobile device is “locked” to one operator - SIM cards from other operators refuse to work with mobile data.

Do the following (optional, depending on the situation):

Video: data transfer on Android does not turn on

Cellular data turns on but doesn't work

If the Internet settings turn on, but do not work, again, the reason may lie both on the operator’s side (network problems or overload on your network section) and on the subscriber’s side (unlimited unlimited payment was not paid on time, etc.).

In this case, the data transmission indication - markers G, E, 3G, (D/M)H(+), 4G(+)/LTE at the top - is present, but there is no traffic. Outgoing requests go away, but incoming data does not arrive, there is no response from the called server. When entering any website, the browser reports that it is impossible to open the site, and social network clients and other programs write: there is no Internet. Cellular data often fails due to a very weak signal. Change your location.

The G/E/H/3G markers in the Android notification line often change

If the G/E/H/3G markers change frequently, this is normal. First you need to figure out what it is.

The 3G symbol is the 3G data transmission medium in the gadget's rest mode (data not in use). The 3G marker is the WCDMA/UMTS network as such: the available low-level speed with which the third generation of mobile communications began - 384 kbit/s (for reception and transmission separately).

H (HSPA), H+ (HSPA+), DH+ (DC-HSPA+), MH+ (MC-HSPA+) are stages in the development of high-speed data exchange based on 3G/UMTS. These are multi-megabit technologies (3.6–336 Mbit/s, depending on the equipment of 3G base stations), which ensure comfortable work on the Internet via mobile data.

G (GPRS) and E (EDGE) are stages of implementation and development of packet data transmission in legacy GSM/2G cellular networks. GPRS supports speeds up to 115.2 kbps, and EDGE - up to 236.8 kbps per device.

The marker in the upper right corner of the notification bar shows the type of Internet connection

In 4G networks, the “4G” marker can change to “4G+” (LTE-Advanced). It is possible to replace LTE with LTE-A (or LTE+) - on the latest models of smartphones and tablets and in the web interface of modems and routers. We are talking about speeds of 75–10 and 150–300 Mbit/s, respectively.

Now we can answer the question why these letters change. Whenever a subscriber engages in data transmission, the base station provides him with the maximum possible technology speed that it supports - despite fluctuations in the actual (resulting) speed. So, if your 3G has changed to H+, consider this a good sign: your mobile Internet is “flying”!

Video: how to make H+ constant, without E

How to prevent problems in the future

1. To prevent similar problems in the future, carefully check the status of your tariff for unnecessary subscriptions and services, sometimes imposed by the operator, from time to time - do not allow unscheduled debiting of funds and blocking of the number. Pay for your unlimited payment on time.
2. From time to time, look at the 3G/4G coverage map of the places you travel to frequently. In case of discrepancies, please contact your operator. It's a good sign if network coverage has improved somewhere. It is also useful to monitor the progress of his work on the quality of the Internet and its networks, but not necessary.
3. Be careful when working on Android system files and folders. Don't use apps from dubious sources. Do not install applications that block or restrict data transfer. In case of errors, reset or reflash the gadget.
4. Do not “poke” SIM cards for every slightest reason - after several hundred rearrangements, the SIM card may break, because it is a very fragile element. SIM replacement is most often done when more “tasty” conditions appear with another operator (another discount, promotion, new tariff).

In the modern world, cellular Internet is provided automatically by the operator. If the Internet was not automatically configured when installing a new SIM card, in any case, there are many ways to enable it - manually entering APN addresses, setting up through “Mobile Data”, and so on. You can disable the Internet either through the same “Settings” or through airplane mode or parental controls.

The Volna Mobile operator provides its subscribers with the opportunity to use Internet services using a mobile device. Thanks to the “mobile Internet” service, you can receive and transmit information in 2G, 3G and 4G formats from your cell phone. Use various Internet services.

Your phone settings

Automatic settings are requested from the operator. To obtain and activate them, you must use one of the proposed methods:

• dial the command *500# on the keyboard of your mobile phone and press the call key;
• send a message with any text to number 500.

After completing the above steps, you will receive a response SMS asking you to confirm your request for settings for access to the Network. Once confirmed, the settings will be set automatically.

If after sending the request you do not receive a confirmation message, it means your phone does not support this settings format. In this case, you can configure the device manually.

"Volna Mobile" provides the opportunity to install a service for transmitting and receiving data in 2G, 3G and 4G formats. For cell phones with the Android operating system, Windows Phone, iOS and other mobile phones. Depending on the device system, the procedure for entering settings may vary.

Convenient tariffs and additional Internet services

Sometimes, when adding all the necessary parameters and starting the connection, the device does not switch on to the mode of receiving/transmitting information. In this case, it must be restarted by rebooting or turning off and then on.

If this does not help, and you have problems accessing the Network, contact the nearest Volna Mobile Subscriber Service Center.

Subscribers of the Volna Mobile operator are offered convenient tariff plans and options that allow them to receive traffic and save their budget. Tariffs for using the Internet:

• Tariff for a smartphone. For a monthly subscription fee of 150 rubles, you get the opportunity to use unlimited traffic at a speed of 32 Kbps.
• Internet tariff. The subscription fee is 300 rubles. per month. Provides more than 10 gigabytes of mobile traffic.

If you are not satisfied with the quality and efficiency, or the service package is not enough for a month, you can connect additional options:

1. “Extend 1GB speed.” For 50 rub. you get 1 GB of Internet access at maximum speed. Valid for 30 days from the date of connection.
2. “Extend 5GB speed.” The connection fee is 200 rubles. 5 GB of Internet is provided with maximum speed of data reception/transmission. The validity period is also 30 days.
3. “Extend the speed to 10 GB.” Connection fee 300 rub. 10 GB of maximum high-speed traffic is provided with a thirty-day validity period.

The remaining traffic of these options is checked by the command *101#call key. If the monthly limit is used up prematurely, the speed of information reception/transmission will be reduced to 32 Kbps.

The tariff plan also has the opportunity to activate the additional “Internet on the phone” function, which allows you to use it for a subscription fee of 90 rubles. get 2 GB of maximum traffic. The speed of transmitting and receiving information also decreases when the limit is exceeded.

You can obtain more detailed information about the terms of service and additional options by contacting the nearest Service Center or calling 8 800 505 03 87. Calling this number is free throughout Russia. The hotline staff will be happy to help you.