During a meeting or Skype call for business, you may need to mute and mute your microphone several times. You can do this in the Skype for Business meeting window, or on your phone if you're joining the meeting by phone. (When using Lync on mobile phone You can turn the microphone on and off from your phone.)

Be sure to test your microphone before calling or joining a Skype for Business meeting and adjust the volume and audio quality as needed. See Set up an audio device for Skype for Business.

Mute or unmute the microphone in a Skype for Business meeting or call window

Sometimes when you join a Skype for Business meeting, your microphone is muted by default.

If the sound is muted, the button Mute microphone looks like .

When you want to say something, press the button Mute to turn on the microphone. The button's appearance will change to: Now you can speak.

Note: You can also use mutes on your laptop, keyboard, or USB headsets to mute or unmute your microphone and speakers. Please be aware that the meeting host will sometimes mute the audience microphones. In this case, you will not be able to unmute your microphone.

Mute or unmute the microphone on your phone

If you joined a Skype for Business meeting using your phone, you can use the mute or mute buttons on your phone. Additionally, you can use tone commands, such as the command *6 allows you to mute or unmute the microphone.

Click *1 on your phone to get a list and description of all available commands for your account.

Note: When you join a Skype for Business meeting from your phone, the microphone is turned on by default. Mute your microphone when not speaking.

Mute or unmute audience microphones in a Skype for Business meeting

If you're the presenter, you can mute or unmute meeting participants individually or in groups to eliminate background noise.

All meeting participants, including those using a telephone, will have their microphones muted. To unmute the microphones, press again Actions of participants And Mute audience microphones.

Sound problems?

If you have audio problems during a meeting, see .

In this article I will look at the main reasons why Android phone the microphone does not work and what can be done to restore its functionality.

It is worth noting that the microphone may not work in general or in individual applications (when calling, Skype, voice recorder, etc.). Each situation is unique and sometimes requires the help of a repair service center.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Reasons why the microphone does not work on Android

The reasons why the microphone on Android does not work may be software or hardware in nature.

  1. Moisture getting inside the housing.
  2. Impact, fall or other mechanical impact.
  3. Clogging.
  4. Unsuccessful cleaning with a needle/toothpick damages the microphone.
  5. Software glitch.

While the user can deal with software errors on his own by resetting or flashing the device, hardware faults often require qualified assistance from a specialist. service center.

Troubleshooting

If the microphone on Android does not work after getting wet or mechanical impact, then it is unlikely that you will be able to repair it on your own. It is much more realistic to deal with clogging and software errors.

One of the symptoms of a clog is that the microphone may partially work, but the sound is greatly distorted, so that the other person can hear almost nothing. If you encounter such a problem, blow out and carefully clean the small hole in the housing, which acts as a sound trap. Do not apply serious force, otherwise you may damage the microphone.

If cleaning does not help, but you are sure that there are no hardware problems, use software methods troubleshooting:


Use official or proven custom firmware to eliminate conflicts between the system and hardware.

The microphone does not work in some cases

If the sound periodically disappears, this indicates a lack of reliable contact. As a result of mechanical stress or moisture and oxidation, contact may periodically disappear. This problem can only be solved at a service center.

To exclude the influence factor third party applications on the operation of the microphone, it is recommended to check its functionality.

If the microphone does not work in the voice recorder or communication applications (Skype, Viber, WhatsApp, Telegram), then the cause of the problem should be looked for in their settings. In rare cases, these applications may refuse to work with the built-in microphone and will normally pick up audio through the headset. Reinstalling the application may help.

2. Settings in Skype

3. Connecting a microphone

4. Windows settings

4.1. For Windows 7

4.2. For Windows XP

5. Skype version

If you can't be heard during a Skype call, then you've come to the right place. With this article, following the steps, you will do something like diagnose your microphone and its settings in order to discover and fix the problem.

First, let's check whether there really is a problem with the voice, i.e. does it reach Skype through the microphone? For this purpose, log into Skype using your username and password and open the menu Tools -> Options -> Audio Settings. I'll meet you Microphone you will see a drop-down menu with devices, and opposite Volume— microphone strength indicator and slider.

Leave that window open, grab the microphone and blow on it (or say something). Look at the indicator - it should turn green to some extent. The louder you speak, the more the indicator colors towards the right.

If the indicator lights up, then everything is in order and most likely the problem is on the other side, i.e. from another user. To be sure, conduct a test conversation and if everything is fine there too, write to a person who can’t hear you to read it this article. If, however, the indicator does not color, then there is a problem.

2. Settings in Skype

In step two we will change some settings in Skype. While you're still here at open window Step 1, check if the checkbox is checked Allow automatic setup Automatically adjust microphone settings. Either install it or move the engine all the way to the right. Now try again while talking on the microphone and see if the indicator lights up. If yes, then save the settings and you are all set, if not, then continue.

Click on the drop-down menu opposite Microphone and if you have more than one choice, test each device on the list. For each device, check whether it works while you speak, and if you find one that works, save it and the settings. If it doesn’t work with any of the devices, then exit the page. Skype settings without saving the changes.

3. Connecting a microphone

In step 3, check if the microphone is connected correctly. Look at the back of the computer (or the front, if the connection is coming from there) and see if the pink connector (usually for a microphone it is colored pink) is fully connected. Press it firmly until you hear a click. Also, check if it is connected in the correct place (for the microphone). Usually it is colored pink. If you have both a front and rear microphone slot, try both places.

If everything is connected correctly, then see if your microphone has a button to connect/turn off/lower the volume and turn it on/increase. The button may be located on a wire somewhere or on the body of the microphone/headphones. After each change, carry out a test in the method already described in step 1.

4. Windows settings

Still haven't identified the problem? It's time to look at Windows settings.

4.1. For Windows 7

If you have Windows 7, click on the start button, then on , then on Hardware and Sound and at the end on Manage Audio Devices. A window opens. Click on it Recording.

You will see a list of devices. Is there a picture among them for a microphone called Microphone? If not, then right click mouse click on any device and check the boxes (if they are not checked) Show Disabled Devices and on Show Disconnected Devices. You should now see a microphone.

If the microphone is gray and says Disabled, then right-click on it and select from the menu Enable. This action activates it.

If it is still allowed, then right-click on it and select Properties. Then in the new window click on Levels. There you will see a small button on the right, through which you can completely turn off the microphone sound. If you have already clicked on it, you will see a red icon in the corner. This is the problem. Click on it to remove it and save the settings.

Another likely problem is the levels. Microphone or Microphone Boost(under it) if they are too low. You can increase them if you move the sliders to the right.

4.2. For Windows XP

If you have Windows XP, click on the start button and then: Control Panel or if you have old look menu - Settings -> Control Panel. After: Sounds, speech and audio devices -> or if you have an old look - right on Sounds and Audio Devices. Follow: Speech-> the button that is under Voice recording under the name Volume... (Volume).

There are engines for configuring various things. One of them or Mic Volume or Microphone. Maybe there's a checkmark underneath it Mute for a placeholder, but maybe there is another checkbox under the name Select. If clicked on Mute- eliminate it, and if you press Select- put it in. And if the engine itself is low, then increase it, i.e. move up.

Then click on the bud Setup (Advanced), which is located under the engine. If you don't have one, find it in the top left of the menu under the name Options -> Advanced controls. By clicking on this bud, another window opens, in which there should be a checkmark at the bottom Microphone Boost. It is recommended to install.

5. Skype version

The problem may also be caused by incompatibility between different Skype versions. If all else fails, then you and the callers who cannot hear you should go to the most new version Skype.

6. Others

If the problem is still not resolved, your microphone may be damaged or your computer may have some problem. complex problem in hardware or software, which is not described here in the article. Contact a specialist.

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