Roadside assistance
In case of unforeseen situations in which it is necessary technical assistance(evacuation, starting the engine, replacing or repairing a wheel, opening doors, turning off the alarm, delivering fuel), on the road the driver just needs to press SOS button– and within a few seconds the ERA-GLONASS operator will respond to clarify information about the incident. Further information, which includes, among other things, the location of the car, is transmitted to the RAT service provider, whose operator contacts the driver also through the ERA-GLONASS device to provide prompt technical assistance or evacuation (option of communication with the ERA-GLONASS operator "Available for vehicles equipped with the ERA-GLONASS device").
The Roadside Assistance program is part of
Hyundai loyalty programs.
Participants
The program includes all Hyundai cars imported and/or supplied by Hyundai Motor CIS starting from June 1, 2013, with the exception of the H-1 model.
The service is available for both individuals and legal entities. The restriction applies to cars used as taxis.
Support
8 800 333 02 33 For Hyundai vehicles participating in the program, with the exception of EQUUS and Genesis models
8 800 333 0 111 For owners of Hyundai Genesis and EQUUS cars
Duration of the program**
All new Hyundai cars are connected for free
to the "Road Assistance" program
1 Year
2 Of the year
For all Hyundai models (except H1, Equus and Genesis) purchased after April 1, 2015
3 Of the year
For all Hyundai models (except H1, Equus and Genesis) purchased from June 1, 2013 to March 31, 2015
5 Years
We
we offer
In case of unexpected difficulties on the road, contact
to the 24-hour Roadside Assistance service and specialists
will help you solve the troubles that come your way.
- Engine starting;
- Assistance in refueling the car (fuel is paid by the Client);
- Repair or replacement of a wheel with a standard spare one;
- Carrying out work to open doors, trunk, and hood of a car.
Emergency
evacuation in case of accidentThe Roadside Assistance program has been supplemented with a unique service for owners of Hyundai cars (except H-1, EQUUS and Genesis). The Hyundai company offers program participants the service**** of evacuation of the client’s vehicle in the event of an accident to the nearest official Hyundai dealership center (within 50 km from the administrative border of the city of presence of the official Hyundai Dealer) in the Russian Federation
Consultation
Reference and consulting assistance
Evacuation
Evacuation of the Client’s vehicle to the nearest official Hyundai dealer (within 50 km from the administrative border of the city of presence of the official Hyundai Dealer) on the territory Russian Federation, in case of malfunction***
Emergency technical assistance in case of malfunction*** Vehicle:
Services are provided under the program subject to the remoteness of the Client’s Vehicle no more than fifty kilometers from the administrative boundaries of cities, at the location of the service station of official Hyundai dealers in Russia.
Services are available on the day following the date of purchase of the car *
* — The expiration date of services must be checked with the seller
** — Services are provided by Autoassistance JSC, Russian Automobile Partnership (RAT)
*** — Cases of malfunctions resulting from a traffic accident (as well as damage caused by third parties) are not covered by the program. Details of the program are described in the Rules for the provision and use of services.
**** — KhMSNG reserves the right to change the terms and conditions of the service.
Hyundai Family Program (Family)
Owners of Hyundai cars purchased from official dealers of Hyundai Motor CIS LLC (hereinafter referred to as the “Dealer” / “Dealers”) from June 1, 2010 to May 31, 2013, have the opportunity to take advantage of the special “Hyundai Family” program.
Discount 3 %
- 3% of the retail price of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, but only on condition that the first transaction for the purchase of a Hyundai car, the transfer of a Hyundai car to the first buyer and the transfer of a Hyundai Family card for such transactions took place in the period after 01/07/2010 to 04/04/2011 inclusive. This discount is provided for 2 years from the date of the first transaction specified in this paragraph for the purchase of a Hyundai car*;
- 3% of the retail price of a new imported Hyundai car**. The discount is valid for the subsequent purchase of an imported Hyundai car** from official dealers of Hyundai Motor CIS LLC. The discount is provided for 2 years after the first transaction to purchase a Hyundai car*;
- When repurchasing an i30 car, a 3% discount is available on all trim levels.
Discount 1 %
- 1% of the retail price of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, if the first transaction for the purchase of a Hyundai car and the transfer of a Hyundai car to the first buyer and the transfer of a Hyundai Family card for such a transaction took place during the period after 04/05/2011 (including 04/05/2011). This discount is provided for 2 years after the first transaction for the purchase of a Hyundai Solaris car specified in this paragraph.
* — all Hyundai cars, except those produced by the Taganrog Automobile Plant;
** - list of imported Hyundai cars: Getz, i20, i30, i40, Elantra, ix35, Hyundai Santa Fe, ix55, Sonata new (YF), Grandeur, Genesis, Genesis Coupe, Equus, Veloster;
*** — This program is not an offer and is purely informational in nature. Hyundai Motor CIS LLC reserves the right to make changes to the terms of this program at any time without prior notice.
Discounts under this program cannot be combined with other promotions and special offers Hyundai Motor CIS LLC.
In case of unforeseen situations in which technical assistance is required (evacuation, starting the engine, replacing or repairing a wheel, opening doors, turning off the alarm, supplying fuel), on the road the driver just needs to press the SOS button - and within a few seconds the ERA-GLONASS operator » will respond to clarify information about the incident.
Further information, which includes, among other things, the location of the car, is transmitted to the RAT service provider, whose operator contacts the driver also through the ERA-GLONASS device to provide prompt technical assistance or evacuation (option of communication with the ERA-GLONASS operator "Available for vehicles equipped with the ERA-GLONASS device").
The Roadside Assistance program is part of the Hyundai loyalty program.
The validity period of the Program from the moment of activation for owners of Hyundai models (except for Equus and Hyundai Genesis models) is 1 year.
The validity period of the Program from the moment of activation for owners of Equus and Hyundai Genesis models is 5 years.
Target
Participants
The program includes all Hyundai cars imported and/or supplied by Hyundai Motor CIS starting from June 1, 2013, with the exception of the H-1 model.
The service is available for both individuals and legal entities. The restriction applies to cars used as taxis.
Support
8 800 333 02 33 for participating Hyundai vehicles, excluding EQUUS and Genesis models.
8 800 333 0 111 for owners of Hyundai Genesis and EQUUS cars.
We offer
In case of unexpected difficulties on the road, contact the 24-hour “Road Assistance” service and specialists will help solve the troubles that you encounter along the way.
Evacuation
Emergency assistance
- Engine starting;
- Assistance in refueling the car (fuel is paid by the Client);
- Repair or replacement of a wheel with a standard spare one;
- Carrying out work to open doors, trunk, and hood of a car.
- Arrival of the emergency commissioner at the scene of the accident
- Providing consulting and information support to the client
- Photographing and recording traces of accidents
- Drawing up a vehicle inspection report
- Drawing up a protocol for the emergency commissioner's departure
Emergency evacuation in case of an accident
Consultation
Evacuation of the Client’s vehicle to the nearest official Hyundai dealer (within 100 km from the administrative border of the city of presence of the official Hyundai Dealer) on the territory of the Russian Federation, in case of malfunction***
Emergency technical assistance in case of malfunction*** Vehicle:
Unique service “Emergency Commissioner” (without certificate collection service):
The Roadside Assistance program has been supplemented with a unique service for owners of Hyundai cars (except H-1, EQUUS and Genesis). The Hyundai company offers program participants the service**** of evacuation of the client’s vehicle in the event of an accident to the nearest official Hyundai dealership center (within 100 km from the administrative border of the city of presence of the official Hyundai Dealer) in the Russian Federation
Reference and consulting assistance
Services are provided under the program subject to the remoteness of the Client’s Vehicle no more than fifty kilometers from the administrative boundaries of cities, at the location of the service station of official Hyundai dealers in Russia.
Services are available on the day following the date of purchase of the car *
* - The expiration date of services must be checked with the seller
** - Services are provided by Autoassistance JSC, Russian Automobile Partnership (RAT)
*** - Cases of malfunctions resulting from a traffic accident (as well as damage caused by third parties) are not covered by the program. Details of the program are described in the Rules for the provision and use of services.
**** - KhMSNG reserves the right to change the terms and conditions of the service.
Owners of Hyundai cars purchased from official dealers of Hyundai Motor CIS LLC (hereinafter referred to as the “Dealer” / “Dealers”) from June 1, 2010 to May 31, 2013, have the opportunity to take advantage of the special “Hyundai Family” program.
This offer is valid for the owner of a Hyundai car - an individual and/or legal entity upon activation by the Dealer of a special card confirming the opportunity to use this program.
What is included in the program*** “Hyundai Family”?
The official distributor of Hyundai cars - Hyundai Motor CIS LLC - provides the following discounts for owners who purchased a Hyundai car* from official dealers after 01/07/2010:
- In the amount of 3% of the retail price of a new imported Hyundai car**. The discount is valid for the subsequent purchase of an imported Hyundai car** from official dealers of Hyundai Motor CIS LLC. The discount is provided for 2 years after the first transaction to purchase a Hyundai car*.
- In the amount of 3% of the retail price of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, but only on condition that the first transaction for the purchase of a Hyundai car, the transfer of the Hyundai car to the first buyer and the transfer of the Hyundai Family card for such a transaction took place in the period after 01/07/2010 to 04/04/2011 inclusive. This discount is provided for 2 years from the date of the first transaction specified in this paragraph for the purchase of a Hyundai car*.
- In the amount of 1% of the retail cost of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, if the first transaction for the purchase of a Hyundai car and the transfer of the Hyundai car to the first buyer and the transfer of a Hyundai Family card for such a transaction took place in the period after 04/05/2011 (including 04/05/2011). This discount is provided for 2 years after the first transaction for the purchase of a Hyundai Solaris car specified in this paragraph.
- When purchasing an i30 car again, a 3% discount is available on all trim levels.
These discounts do not apply to buyers of legal entities.
Hyundai Solaris car warranty 5 years or 150,000 km
Official distributor of Hyundai - Hyundai Motor CIS LLC -
provides a limited warranty on the Hyundai Solaris.
5 years or 150,000 km (whichever comes first). The warranty ends after 5 years of operation of the vehicle, starting from the day the vehicle is handed over by the official dealer to the first buyer, or after reaching 150,000 km, whichever comes first, subject to the restrictions set out in the vehicle’s service book.
Warranty for other Hyundai cars is 5 years or 120,000 km.
An Authorized Hyundai Distributor provides an Extended Vehicle Limited Warranty of up to 5 years or 120,000 km (whichever occurs first) on engine components and transmission parts excluding engine accessories, subject to the manufacturer's warranty limitations set forth on the website. www.hyundai.ru in the warranty section. This guarantee applies exclusively to imported cars imported into the Russian Federation by Hyundai Motor CIS LLC with the date of transfer to the first buyer after July 1, 2010.
Limited Warranty Certificates are issued to the first purchaser upon delivery of the Hyundai vehicle along with the owner's manual and service record and are an integral part of the Hyundai vehicle. The Limited Warranty Certificate is valid only upon presentation of the service record and only for the Hyundai vehicle specified therein.
Hyundai Roadside Assistance service
"Hyundai Roadside Assistance" service. The service is provided to both individuals and legal entities with the exception of the 1 year VIP program.
Dealers, together with the Russian Automobile Partnership, provide every buyer of a foreign-made HYUNDAI car, as well as a HYUNDAI Solaris car, with the opportunity to use the Hyundai Road Assistance service.
For owners of Getz and Elantra cars, the “1 year Standard” program is offered, which includes:
technical assistance on the road;
The program is valid for 1 year from the date of delivery of the car to the first buyer (warranty start date).
For owners of Santa Fe, ix55, Sonata new(YF), Grandeur, Genesis, Genesis Coupe, Equus cars (issued to the final buyer before April 25, 2012), the owner is offered one of the following programs to choose from:
“1 year VIP” (the program does not apply to clients of legal entities), which includes: technical assistance on the road;
evacuation in case of an accident or if it is impossible to eliminate the malfunction on site;
service provision area - up to 50 km from the administrative border settlement presence of an official Dealer;
The program is valid for 1 year from the date of delivery of the car to the first buyer (warranty start date).
“3 years Standard”, which includes: technical assistance on the road;
evacuation in case of an accident or if it is impossible to eliminate the malfunction on site;
The program is valid for 1 year from the date of delivery of the car to the first buyer (warranty start date).
For owners of Solaris cars (issued to the final buyer before 08/31/2011), i20, i30, ix35, i40, Veloster (issued to the final buyer starting from 06/08/2008), the “3 years Standard” program is offered, which includes:
technical assistance on the road;
evacuation in case of an accident or if it is impossible to eliminate the malfunction on site;
service provision zone - up to 50 km from the administrative border of the locality where the official Dealer is present;
For owners of Equus cars (issued to the final buyer from April 26, 2012), the “5 years Equus” program is offered, which includes:
technical assistance on the road;
evacuation in case of an accident or if it is impossible to eliminate the malfunction on site;
service provision zone - up to 50 km from the administrative border of the locality where the official Dealer is present;
The program is valid for 3 years from the date of delivery of the car to the first buyer (warranty start date).
For owners of Solaris cars (issued to the final buyer from 09/01/2011) the “5 years Standard” program is offered, which includes:
technical assistance on the road;
evacuation if it is impossible to eliminate the malfunction on site;
service provision zone - up to 50 km from the administrative border of the locality where the official Dealer is present;
The program is valid for 5 years from the date of delivery of the car to the first buyer (warranty start date).
CARDS
HYUNDAI FAMILY Extend the validity period of the service
"Hyundai Roadside Assistance"
If any unexpected situation arises with your car, you can contact us 24/7. Hotline"Hyundai - Roadside assistance": 8-800-333-02-33 (calls within Russia are free).
* - all Hyundai cars, except those produced by the Taganrog Automobile Plant
** - list of imported Hyundai cars: Getz, i20, i30, i40, Elantra, ix35, Hyundai
Santa Fe, ix55, Sonata new (YF), Grandeur, Genesis, Genesis Coupe, Equus, Veloster
*** - This program is not an offer and is purely informational. Hyundai Motor CIS LLC reserves the right to make changes to the terms of this program at any time without prior notice.
Discounts under this program cannot be combined with other promotions and special offers of Hyundai Motor CIS LLC
Roadside assistance
In case of unforeseen situations in which technical assistance is required (evacuation, starting the engine, replacing or repairing a wheel, opening doors, turning off the alarm, supplying fuel), on the road the driver just needs to press the SOS button - and within a few seconds the ERA-GLONASS operator » will respond to clarify information about the incident. Further information, which includes, among other things, the location of the car, is transmitted to the RAT service provider, whose operator contacts the driver also through the ERA-GLONASS device to provide prompt technical assistance or evacuation (option of communication with the ERA-GLONASS operator "Available for vehicles equipped with the ERA-GLONASS device").
The Roadside Assistance program is part of the Hyundai loyalty program.
The validity period of the Program from the moment of activation for owners of Hyundai models (except for Equus and Hyundai Genesis models) is 1 year
The validity period of the Program from the moment of activation for owners of Equus and Hyundai Genesis models is 5 years
Participants
The program includes all Hyundai cars imported and/or supplied by Hyundai Motor CIS starting from June 1, 2013, with the exception of the H-1 model.
The service is available for both individuals and legal entities. The restriction applies to cars used as taxis.
Support
8 800 333 02 33 For Hyundai vehicles participating in the program, with the exception of EQUUS and Genesis models
8 800 333 0 111 For owners of Hyundai Genesis and EQUUS cars
We
we offer
In case of unexpected difficulties on the road, contact
to the 24-hour Roadside Assistance service and specialists
will help you solve the troubles that come your way.
- Engine starting;
- Assistance in refueling the car (fuel is paid by the Client);
- Repair or replacement of a wheel with a standard spare one;
- Carrying out work to open doors, trunk, and hood of a car.
- Arrival of the emergency commissioner at the scene of the accident
- Providing consulting and information support to the client
- Photographing and recording traces of accidents
- Drawing up a vehicle inspection report
- Drawing up a protocol for the emergency commissioner's departure
Emergency
evacuation in case of accidentThe Roadside Assistance program has been supplemented with a unique service for owners of Hyundai cars (except H-1, EQUUS and Genesis). The Hyundai company offers program participants the service**** of evacuation of the client’s vehicle in the event of an accident to the nearest official Hyundai dealership center (within 100 km from the administrative border of the city of presence of the official Hyundai Dealer) in the Russian Federation
Consultation
Reference and consulting assistance
Evacuation
Evacuation of the Client’s vehicle to the nearest official Hyundai dealer (within 100 km from the administrative border of the city of presence of the official Hyundai Dealer) on the territory of the Russian Federation, in case of malfunction***
Emergency assistance
Emergency technical assistance in case of malfunction*** Vehicle:
Services are provided under the program subject to the remoteness of the Client’s Vehicle no more than fifty kilometers from the administrative boundaries of cities, at the location of the service station of official Hyundai dealers in Russia.
Services are available on the day following the date of purchase of the car *
* - The expiration date of services must be checked with the seller
** - Services are provided by Autoassistance JSC, Russian Automobile Partnership (RAT)
*** - Cases of malfunctions resulting from a traffic accident (as well as damage caused by third parties) are not covered by the program. Details of the program are described in the Rules for the provision and use of services.
**** - KhMSNG reserves the right to change the terms and conditions of the service.
***** -The service is available in the following cities: Abakan, Arkhangelsk, Astrakhan, Barnaul, Belgorod, Bryansk, Bugulma, Vladivostok, Volgograd, Voronezh, Georgievsk, Yekaterinburg, Essentuki, Zheleznovodsk, Ivanovo, Izhevsk, Yoshkar-Ola, Kazan, Kaliningrad, Kaluga, Kemerovo, Kirov, Kislovodsk, Kostroma, Krasnodar, Krasnoyarsk, Kurgan, Lipetsk, Magnitogorsk, Mineralnye Vody, Minusinsk, Moscow, Murmansk, Naberezhnye Chelny, Nizhnevartovsk, Nizhny Novgorod, Nizhny Tagil, Novokuznetsk, Novosibirsk, Omsk, Orenburg, Penza, Perm, Petrozavodsk, Pskov, Pyatigorsk, Rostov-on-Don, Ryazan, Samara, St. Petersburg, Saratov, Smolensk, Stavropol, Stary Oskol, Sterlitamak, Surgut, Togliatti, Tomsk, Tula, Tyumen, Ufa, Khabarovsk, Cheboksary, Chelyabinsk , Cherepovets, Elista
Hyundai Family Program (Family)
Owners of Hyundai cars purchased from official dealers of Hyundai Motor CIS LLC (hereinafter referred to as the “Dealer” / “Dealers”) from June 1, 2010 to May 31, 2013, have the opportunity to take advantage of the special “Hyundai Family” program.
Discount 3 %
- 3% of the retail price of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, but only on condition that the first transaction for the purchase of a Hyundai car, the transfer of a Hyundai car to the first buyer and the transfer of a Hyundai Family card for such transactions took place in the period after 01/07/2010 to 04/04/2011 inclusive. This discount is provided for 2 years from the date of the first transaction specified in this paragraph for the purchase of a Hyundai car*;
- 3% of the retail price of a new imported Hyundai car**. The discount is valid for the subsequent purchase of an imported Hyundai car** from official dealers of Hyundai Motor CIS LLC. The discount is provided for 2 years after the first transaction to purchase a Hyundai car*;
- When repurchasing an i30 car, a 3% discount is available on all trim levels.
Discount 1 %
- 1% of the retail price of a new Hyundai Solaris car upon subsequent purchase of a Hyundai Solaris car from official dealers of Hyundai Motor CIS LLC, if the first transaction for the purchase of a Hyundai car and the transfer of a Hyundai car to the first buyer and the transfer of a Hyundai Family card for such a transaction took place during the period after 04/05/2011 (including 04/05/2011). This discount is provided for 2 years after the first transaction for the purchase of a Hyundai Solaris car specified in this paragraph.
* - all Hyundai cars, except those produced by the Taganrog Automobile Plant;
** - list of imported Hyundai cars: Getz, i20, i30, i40, Elantra, ix35, Hyundai Santa Fe, ix55, Sonata new (YF), Grandeur, Genesis, Genesis Coupe, Equus, Veloster;
*** - This program is not an offer and is purely informational. Hyundai Motor CIS LLC reserves the right to make changes to the terms of this program at any time without prior notice.
Discounts under this program cannot be combined with other promotions and special offers of Hyundai Motor CIS LLC.
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