If there is no way or don’t want to talk, subscribers resort to different methods.
The simplest reason why it is impossible to reach a subscriber is that his phone is turned off, or the subscriber himself is out of the network coverage area.
If the call goes through, but the subscriber does not pick up the phone, it is possible that he cannot/does not want to talk, or his smartphone is in silent mode, or the person took advantage of the capabilities of his smartphone by selecting the “priority” option. For example, owners of Sony devices have this opportunity - by adjusting the volume of the smartphone, you can select one of the modes “silent”, “priority”, “sound”. Just the “priority” option allows you to filter calls, passing only those that are in the address book.
The “black list” created by the subscriber will prevent unwanted people from calling him. If an outgoing call only rings once and then the call is dropped, the caller is probably on such a list; or he hears short beeps, as if the number is busy, or the message “the subscriber’s device is turned off or is out of network coverage.”
This type of communication is not available to the subscriber. What does this mean? - www.site/all_question/other/2016/April/72499/187718
And a completely different picture if outgoing call is reset immediately, and the caller does not hear a single beep.
In this case, it is possible that the subscriber used the services mobile operator and turned off all incoming calls; I activated the “call barring while roaming” service. In this case, the subscriber can receive SMS messages (that is, they can reach the subscriber), if they have not turned them off.
The “call barring” service (the so-called “black list”), not only incoming but also outgoing, is offered by all cellular operators.
After the service is activated, you can independently add those numbers that are considered such to the list for unwanted calls. It is also possible to block an unwanted number forever.
The inability to reach the subscriber may be due to the fact that he has the iVoiceCallMaster program installed, with the help of which all unnecessary or unwanted numbers are redirected to a SIM card that simply does not work.
There are times when it is impossible to reach a subscriber because “blocking incoming/outgoing calls” is enabled in the settings of his smartphone.
For an iPhone, it helps to enable the “show my number” option in the settings so that calls can be made.
If there is a problem with your smartphone that it does not allow outgoing calls, you can reboot it (this is useful to do periodically), as well as turn off/on the 3G function (this may be due to the “raw” firmware).
For operating room Android systems a long time ago they came up with a program that cuts off unnecessary incoming calls or redirects the caller to voicemail. The program is called Current Caller ID and is suitable not only for smartphones, but also for tablets. To take advantage of this opportunity, the Current Caller ID application must be installed on your gadget.
There is an opinion on the Internet that simply turning on the “black list” option, without specific numbers in it, does not allow you to reach the subscriber, and only when it is turned off do calls go through, but this is an isolated opinion that needs to be verified.
If the phone does not receive calls, the reason may lie in a failure in the network settings or the device as a whole. Let's figure out how to solve it this problem.
Method No. 1. Selecting the Correct Network Settings
In some cases, choosing the right signal source helps. It is not known for what reasons failures in such settings occur, but they do occur and need to be addressed.
Due to such failures, situations arise when the phone does not accept incoming calls and/or does not ring itself. That is, the call is dropped or other problems occur.
Here's what you need to do:
- Go to settings and open the menu there Mobile networks».
- Select “Network Operators”.
- First, click the “Search for Networks” button. All available ones will appear below. Choose the one you need. You can recognize it by its name.
Attention! If you have two SIM cards, go to the tab of the one that is associated with the problem in question.
If you use 3G, be sure to select the appropriate mode in the “Mobile networks” menu for the SIM card with which the problem is associated. This is done by clicking on the “Mode” item SIM networks» and selecting the desired option from the list that appears.
Clue: 3G is WCDMA. It will be called that way in the menu.
Problem not solved? Try rebooting your phone. If nothing has changed then, you will have to do a reset.
Method number 2. Reset
Important! Before you perform any type of reset, be sure to copy all important data to a flash drive or transfer it to the cloud. In some species they will be removed.
In more detail, you will need to use three types of reset - for network parameters (most likely, the problem is in them), smartphone settings and data.
To do this, follow these steps:
- Open settings and go to the “Backup and reset” section.
- There, at the very bottom, you will see the three reset options discussed above. First, perform “Reset network settings” (click on this item and confirm the action). Reboot your device.
- If nothing has changed, use "Reset settings" and "Reset data". Be sure to reboot after each one.
If after this the smartphone does not receive calls, but rings or vice versa, that is, the problem still occurs, you will have to perform hard reset, that is, a complete reset of the device.
Method No. 3. Full device reset
This method differs in that it resets not just settings or data, but the entire operating system. The phone is reset to factory state. After such a procedure, the OS will be completely clean and, of course, there can be no failures in it.
Before performing a hard reset, be sure to ensure that all important information has been copied to a safe place and can be restored at any time.
The procedure itself full reset described in detail (method 5). It is important to take this procedure extremely responsibly and carry out everything as described in the article. If you do something wrong, the device can be turned into a brick. Therefore, if possible, it is better to take it for repair or have it reset by professionals.
Many smartphone users encounter this problem when the phone does not accept incoming calls. There are many reasons why this can happen, ranging from a banal software failure to a hardware failure. Today I would like to talk in more detail about the most common reasons why incoming calls are not accepted. Well, and, of course, they will be given useful tips for troubleshooting. Well, let's get straight to the point!
Software glitch
One of the most common reasons why the phone does not accept incoming calls is a malfunction operating system. This is quite a common occurrence, so there is nothing special about it. In general, failures and disruptions in the operation of the OS can be caused primarily by not very good firmware or poor system optimization. As a rule, cheaper phones from less well-known brands are more likely to be susceptible to this “phenomenon.”
There are two ways to fix this problem: different ways. The first one, which is also the simplest, is to reboot the phone. You can even simply remove the battery for 10 seconds, then insert it back and turn on the device. In most cases this decision helps.
The second method is to reset to factory settings. If the first solution did not help, it means that the failure occurred at a more global level, and a simple reboot will not fix it. In this case, resetting the settings to their original state helps a lot. You can perform this procedure through the device settings.
Airplane mode
The second reason why the phone does not accept incoming calls is airplane mode. Many users like to use the Airplane Mode function so that no one will disturb them for some time. But, as practice shows, a very large percentage forgets to turn it off after this function, as a result of which they do not receive incoming calls.
The solution to this problem is incredibly simple - you just need to disable this function. This can be done either through the status bar or, as it is also called, the “curtain”. You can also disable “Flight” through the settings in the “Networks and Connections” section (on different phones, this section may be called differently). “Airplane mode” is also disabled through the shutdown menu, which is activated when you hold down the power/lock button.
Incorrect network definition
The next reason why the phone does not accept incoming calls is incorrect network detection. Usually the phone automatically detects the network of the cellular operator, but sometimes malfunctions occur, as a result of which the device switches to the wrong frequency.
To fix this problem, you should do 2 simple steps:
- Go to settings and go to the “SIM cards and networks” menu.
- Next, you need to select the “Mobile networks” section and set the definition there either to auto mode, or search and select the required network according to your mobile operator.
Radio module malfunction
The next reason why the phone does not receive incoming calls is a faulty radio module. Unfortunately, nothing can be done about this. Often, communication modules in devices fail. This can happen due to manufacturing defects, frequent falls of the device, moisture getting inside, etc. The problem can only be corrected in one way - by replacing the module with a new one.
Antivirus for Samsung
Well, at the end there is a small point dedicated to Samsung smartphones. Very often, many owners complain that their Samsung phone does not receive incoming calls. This happens not only because of the above reasons, but also because of another, separate one, which concerns only devices of a given brand. The fact is that if you install Dr. antivirus. Web on a Samsung smartphone, the application automatically blocks most of the numbers from which incoming calls will not be received.
There are two ways to fix this problem. The first is to remove the antivirus and find a replacement for it. The second is to go to the application settings, go to the “Profile” item and there check the box next to “Receive all calls and SMS”. It's simple!
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