We do everything to make it convenient for our clients to pay for our services

Payment by credit card on our website

Our services can be paid instantly and without commission with MIR, Visa, Visa Electron, MasterCard and Maestro bank cards issued by any bank. Enter the contract number, payment amount, click "Pay" and follow further instructions.

Acceptance of payments on the site is provided by the PayOnline processing center - the official service provider of VISA and MasterCard. With PayOnline, more than five million bank card holders make payments online safely and conveniently.

For online payment you can use MIR, Visa, Visa Electron, MasterCard and Maestro bank cards. If your card is signed up for 3D-Secure, your payment will be authorized using a one-time password.

Entering and processing confidential payment data is carried out on the side of the processing center. No one, not even the seller, can receive the bank card details entered by the client, which guarantees complete safety his funds and personal data.

The Internet now fills a large part of people's lives, without its prompts and interesting pages It's hard to imagine the day. This is why it is so important to find a reliable and modern provider who would take care of its subscribers. This Home offers excellent rates and makes its services accessible to everyone.

This is one of the largest providers that operates in St. Petersburg. The length of its network reaches 2 thousand km. The company not only has its own backbone network, which uses a ring topology for data transmission; it also has the ability to not only reserve its own communication channels, but also external Internet connections.

at-home.ru— official website of the provider At Home

The This Home network is connected to both Russian and foreign operators, this provides high speed and data transmission quality. The connection speed to the main access points is 10 Gbit/sec.

To ensure a mutually beneficial relationship with its customers, the company offers them favorable rates and availability of services. She developed the service - Personal Area This Home, where you can remotely manage your funds and connected services.

Creating a personal account

Authorization of the client on the site will not take much time, you will need to create your account, for this you do not need to fill out long forms, it will be enough to visit the provider’s office and conclude an Internet connection agreement with him. After signing the agreement, the company specialist will provide all the necessary details to enter your personal virtual account.

As such, registration is not required; as soon as possible, you can log into your account and enter your login and password.

https://billing.at-home.ru— entrance to your personal account at At Home

You can access your At Home personal account on the official website by clicking on the “Personal Account” tab in the upper right corner, and after entering the data provided by the provider, you must confirm your actions by clicking the “Login” button.

If you lose your registration data, you can restore it by selecting the “Remember login and password” tab on the authorization page. To find them out, you need to enter:

  • first and last name of the registered subscriber;
  • personal account or agreement number.

Personal account features

By registering in your personal account at At Home, you can perform the following actions:

  1. Make payments for services. To do this you will need a bank card number. In the payment section, you must enter all the requested data, including card details, then confirm the payment. Online payment is carried out through the St. Petersburg Social Commercial Bank, which carries out payment transactions without commissions, funds are credited to the account instantly. You can also pay using electronic money from Yandex. Money and WebMoney.
  2. Receive information about your balance, your accounts, debt and required payment for services.
  3. In your At Home personal account you can independently change your tariff plan to a more profitable one, for which you need to go to the “Tariff Plan Designer”, there you will familiarize yourself with the current services and, if necessary, change them.
  4. Take part in promotions and take advantage of special offers.
  5. Use a temporary account freeze, which is convenient if the client is temporarily absent or temporarily stops using the services of the provider.
  6. Take advantage of the advance payment scheme for services when the balance goes into the minus.
  7. Get acquainted with the history of the movement of funds in the account: their receipt and debit.
  8. Track received by bonus program points.
  9. When you enter your account, a reminder is activated to top up your account if it moves towards a zero balance.
  10. Connect new services and options: “Vacation”, “Turbo button” and “Subscription”.

For various controversial issues, you can contact the support service, and if necessary, change the input data yourself.

The At Home company installs equipment and connects high-speed Internet in houses and apartments. The official website of At Home allows you to view information about tariff programs, and for the convenience of users, the site provides an At Home personal account, which allows you to comfortably use the company’s services.

Personal account features

The At Home personal account opens up wide opportunities for consumers, among which are the following:

  • Payment for communication services is the most popular function, since replenishment of the balance can be done on the website online without leaving home. The system allows you to make payments not only using bank cards, but also through the use of electronic wallets(WebMoney, Yandex.Money).
  • Temporary freezing of a personal account - this option is very relevant when the client is away and does not use the services of the system.
  • View information about the current account status.
  • Reminder to pay for communication services.
  • Extension of access to the Internet and other services in case of a negative balance in advance form.
  • Access to various programs loyalty.
  • Participation in promotions.
  • Disabling or adding a service.

Registration and login to your personal account

The At Home personal account does not require registration. If the user is a client of the company, then he is automatically entered into the organization’s database, and the login and password required to enter the system are specified in the service connection agreement.

Login is carried out on the official website; the first time you enter your At Home personal account using the provided login and password, the client will have the opportunity to change the relevant data.

Recovering your password is not difficult. On the authorization page there is a corresponding tab “Remind login and password”. You should click on it and act according to the instructions of the site. You must enter an email address to which a link to change your password will be sent. You can also recover your password by contacting the customer department by phone

The company "At home" provides services home internet, digital television and telephony in St. Petersburg. Subscribers also have access to a lot of related services, such as “Alarm clock”, “Alarm”, “ Parental control", "Antivirus".

You can connect to the Internet using one of three tariff plans – “Walk”, “Picnic” or “Cruise”.

Selecting a starting tariff and organizing connection potential client can be done through a phone call or a personal visit to the company. Subsequent manipulations with changing the tariff or connecting services can be performed by the At Home subscriber from his personal account.

Independent work with services

Personal account is Internet-a service that allows you to view and change subscriber connection information. It contains tariff changes, financial information, payment services, activation of tariff options.


Basic services of the company “At home”

There, the subscriber can learn about ongoing promotions and special targeted offers from the At Home company.

To enter your personal account, you need to go to the company’s main Internet page – at-home.ru. In the top right corner there will be a yellow-green “Personal Account” button.


Home page of the company “At home”

Click on it. The subscriber will see a form for entering a login and password.


If you lose your access data, you can restore it using the “Remember login and password” link. The system will ask you to enter your personal data and personal account number.


What can you do in your personal account?

After you have managed to log into your personal account, you can:

  • View current financial information - it is displayed in the upper left corner.
  • Make a payment.
  • You can top up your account online different ways– by bank cards, electronic money, through bank payment systems or set up auto-payment.

  • Connect various services.
  • Decrease subscription fee by enabling the “Subscription” option. With its help, the client can pay the tariff for using home Internet for 3, 6 or 12 months in advance and receive a discount of 10%, 15% or 20%, respectively.
  • Use the “Vacation” option by pausing your tariff plan for up to 91 days.
  • Temporarily increase Internet access speed to a maximum of 100 Mbit/s with the “Turbo button” option. The option will be valid for 500 minutes, then the access speed will decrease to the initial level on the tariff plan.
  • Enable temporary Internet blocking - from 1 hour to several days. This option is in demand by parents whose children like to spend hours on the Internet.

Any service and tariff option, connected through your personal account, is activated within a few seconds.

After connecting to our network, you need to pay for services within three days after connection.

If you connect through a promotion, you can top up the balance of your personal account in cash by transferring funds to the master. The specialist will give you a document confirming payment.

Details of payment methods can be found in the “Payment” section.

It is very easy to pay for the Company's services in the terminal.

You need to select the “Internet” (or “Telephony”) section - depending on what service you plan to pay for, then find the “At Home” logo in the list of providers, then indicate the Personal Account number.

Be sure to save the receipt until the payment arrives in your Personal Account.

You can check your Personal Account number:

  • in Connection parameters (issued along with the contract upon connection),
  • in your personal account
  • by calling the Customer Service Center 240-24-24 (daily from 9.00 to 22.00)

Terminals for payment without commission - “Eleksnet”.

You can find a list of all terminals in the “Payment” section.

If your money has been transferred to someone else's personal account, it can always be transferred to your personal account.

To transfer the payment, we recommend that you write an application to the Company (written in free form). In the application you must indicate the correct personal number, service connection address, full name and contact telephone number for communication. Be sure to send a copy of the receipt.

Application methods:

  • By e-mail
  • via the feedback form (General and financial questions)
  • by fax – 240-30-20
  • at the Subscriber Service Center at 32 Polyustrovsky Ave. (daily, from 9:00 to 22:00).

You can find out more details by calling the Subscriber Service Center 240-24-24 (daily from 9:00 to 22:00).

If you make a payment to your Personal Account number, the funds are received immediately. If you pay using the Company’s details through a bank branch, the payment is received within three to five business days.

Very convenient way payments without leaving home – payment by bank card.

You can pay for Internet services with a bank card in your Personal Account or on the website of Home Networks “At Home” in the section: “Payment” - “Pay from home”. There is no commission charged when making a payment.

If your Operator cellular communications MTS, Beeline, Megafon or Tele2, you can pay for Internet services by transferring funds from your mobile phone account.

You can check your Personal Account number at home page or by calling the Subscriber Service Center at 240-24-24 (daily from 9:00 to 22:00), as well as in the Connection Options (issued along with the contract upon connection).



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