Not long ago, the “Questions” function appeared, and many users had a lot of questions. So let's figure out how to use the new feature.
The action plan for today is something like this:
How to ask a question in Instagram story?
First, a quick introduction to the new Questions feature. You add a sticker to your Stories (your text and a field for a question) and people can ask you questions. You can answer either in a personal message (Direct) or publish it as a new post in the same Stories.
Now to the point, how to make a “Questions” sticker in your Stories:
- let's go to Stories and choose a photo or make a background;
- go to stickers and search "Questions";
- write the required text (usually something like “Ask me a question!”) - click Ready — Your story.
Stickers - Questions - Done - Your story
Now all users who follow you will see your new post in stories, where they can write their question. I think you've already seen this. Well, if not, then it looks something like this:
How to answer questions on Instagram?
When someone asked you a question, you will see a notification about it. Now let's look at how to look and, if necessary, answer a certain question.
Everything is implemented quite simply, we follow these steps:
Statistics - click on the Question - Write the text - Your story
Well, it’s quite logical that your subscribers will now have the opportunity to see the desired answers.
How to ask an anonymous question on Instagram?
When this sticker with questions first appeared, many users thought that they were anonymous and, as I understand it, they asked absolutely everything they wanted.
Here I want to disappoint you a little, because users see who exactly is asking them this or that question. Anonymity will only be provided when publishing your question with an answer.
There is no information yet whether this option will appear in the future. But if you think logically, I think not. Just imagine what will happen then.
Why don't questions appear on Instagram?
Let’s imagine a situation where you have already seen many users in Stories who use this feature. They wanted to use the Questions themselves, but they simply weren’t there.
Let's look at why Questions on Instagram may not work:
- you have installed old version Instagram so just go to App Store or Google Play and update it;
- Quite often, the newest features go to bloggers or users with a large number of subscribers first, so you may just need to wait;
- if all else fails, try uninstalling and installing the program again.
I know the advice is fairly standard, but there aren’t really any other solutions. Try these methods first and if they don’t help, then simply contact Instagram support.
Behind Lately There are so many new features on Instagram that it is becoming difficult to keep up with them. Over the past few weeks, there have been reports that you've seen all the new posts, the ability to add music to stories, video calls, etc. Yesterday the company presented another new feature: . This is a fun way to make your stories interactive. You'll definitely want to try the new feature for yourself, but not all users have it. If you are one of them, don't worry, there is a solution.
In case you haven't figured it out yet, question stickers are located on the tab with other stickers in stories. You can write a message inviting them to ask you questions, and your followers can do so by tapping the sticker. Questions can be viewed in the same place as users who viewed the story. There you can touch any question to post new story with an answer to it. This is a very fun and interesting way to learn something new about each other.
The feature was released on July 10, but for some reason not everyone got it. Now you know that you are not alone. As with other new features, this one may take some time to be implemented. Your friends may get it sooner than you, you just need to be patient. However, there is also a possibility that the function did not appear due to some error. In this case, follow the tips below.
1. Search in the right place
First you need to make sure that you are looking for the function in the right place. It is located on the tab with other stickers in stories. The question sticker is located between the sticker with gif images and the sticker with the location. To open stickers, take a photo or video in Stories, then swipe up on the screen. The question icon should be there. If it is not there, go to the next point.
2. Check the App Store for updates
New feature available from 52 Instagram versions for iOS and Android. The app needs to be updated for it to appear. Go to the App Store and check the Updates tab. If there is no update, then it is not available yet.
3. Update the application
If you have an update available, you need to install it. After this, the new function will be ready to use.
4. Reboot your device
If you've updated the app but the new feature still doesn't appear, try rebooting your device. Sometimes it helps. After rebooting, check the application again.
5. Wait
The feature still hasn't appeared? Then you will need to be patient and wait. This often happens with updates containing new features; after a while it will become available to you.
In the meantime, you can ask questions to your friends and get to know them from new sides. When the feature comes to you, they will be able to do the same.
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In July, Instagram introduced a new feature - the ability to create questions in Stories. And now is the time to figure out how to use it to make your company’s content plan more interesting and effective!
How to Post New Questions on Instagram Stories
How to add a question to Instagram Stories
To ask a question to your subscribers, go to Stories, upload your photo or video, and then select the “Questions” widget in the settings.
How to set up a question in Stories
To change the color of your widget, click on it and select the color that suits you best. In addition, you can move the widget itself, as well as make it smaller or larger. Your question should not be too long: it can fit 55 characters, including spaces.
How to see answers to questions on Instagram
How to Post Replies to Instagram Stories
You will have a widget that will contain your question and the answer to it (without indicating the username who gave it), and you can choose the background yourself, using a photo or video, and then place it in Instagram Stories.
Many people were reminded of the new questions on Instagram about the era of anonymous questions from ask.fm or Sprashivay.ru, but they work a little differently.
The main thing you need to know is that questions on Instagram are not completely anonymous. The page owner always sees who asked the question.
But when he posts an answer to a question on Instagram Stories, the name of the user who asked the question is hidden.
Not all commercial accounts on Instagram use Stories due to the fact that it is difficult for content managers to upload posts from their phone to several work accounts at once. Therefore, many companies in their SMM strategy ignore both questions in Instagram Stories and other useful widgets for Instagram Stories. But you can post on Instagram Stories from your computer. Instagram Stories posted from a computer can include links, mentions, geotags, hashtags, and polls. You can also add your own GIF there.
How to Use Instagram Stories Questions for Business
Questions help to engage the audience and work with feedback, which is why companies have actively begun to use them in their SMM strategies.
Here are 10 ideas on how you can use Instagram Stories questions for commercial projects:
Feedback Questions
Questions for FAQ
Continue to study your target audience by responding to your subscribers' most popular questions about your product or service. Invite them to ask any question and promise to answer on Instagram Stories as well. This way, you can talk about your product based on the interests of your subscribers.
Questions for competitions
Once questions appear in Instagram Stories, competition mechanics will look great in Stories as well. For example, ask your followers a difficult question about a product and offer a prize to the first person to guess the correct answer.
Questions as an application form
Post questions along with photo or video content, writing a call for an order in the question field. For example, the traditional one - “Would you like to order? Write here". Thus, the question form for you will turn into a form for collecting applications - simple and beautiful.
Questions to gather opinions and test hypotheses
When making new decisions, test them on your own subscribers. For example, you can ask what drink should be included in the menu? Which lemonade is better - raspberry or currant? Which of the two logo options do you like better? This way you show that the opinions of your subscribers are important to you.
Questions to collect topics for content
Perfect if you don’t know what to write about so that your target audience will like it. Invite your subscribers to answer you, but do not forget that the more specific your question is, the better the audience will respond.
For example, the question “What do you want us to write about” is too vague and requires a lot of effort to answer, but the question “Which topic is more interesting - ethical business or waste recycling?” gives a choice in an either-or format, and it is much easier for subscribers to make it. If you can narrow the topic of the question, narrow it down.
Questions for Engagement
Ask your subscribers not only how they feel about you, but also be interested in what they like. Commercial accounts that engage users in conversation appear much more human.
You can ask who your subscribers are rooting for today, what the weather is like, where they plan to go on vacation, what books they are reading, and so on. If you know that your target audience has special hobbies that unite them, ask about it. It is better that the topics of the questions are close to your field.
Questions for studying target audience
Analytics is, of course, good, but sometimes you can just ask your target audience. This way you will understand who your most active subscribers are - those who watch Stories and are ready to react to your posts. For example, you can ask your subscribers the following questions: “Where are you from?”, “Are you a guy or a girl?”, “How old are you?” You can also find out something that cannot be verified through statistics - for example, ask if your subscribers have children.
If you are holding an offline conference or lecture, but do not broadcast on Instagram, accept questions for speakers via the form. After the speech, the speaker can simply open a list of questions on Instagram Stories and answer messages sent to him by people sitting in the room.
Don't know how to make a sticker to ask a question in stories? So let's figure out how it works. Or how to create a new sticker in Instagram stories (stories) ask a question. To do this, open your Instagram and go to create a story (plus sign next to your main photo). And first, we create content for our stories. There are few options and settings, but we will look at the main ones, of them on two devices. This will be creating a sticker to ask a question on Android and iOS.
Operating systems, but the functions may not be displayed on all devices. After the update, we have the sticker and there were no problems.
- You came to create a story. We all know that there you can both take photos and videos, and add existing materials to your phone’s galleries. For example, we select a photo from the gallery. As shown in the first screenshot.
- Step two! Finding the icon square smiley sticker, after the link icon (first screenshot). Click on it and All stickers are revealed to us. These are hashtags, gifs and we see a new sticker there - questions.
- Next, click on sticker questions. After which the sticker will appear on top of your story. The field with the words, ask me a question, can be left unchanged. Or write your own question. By clicking on the field, it will become active, where the cursor is located, you can write your question. For example, ask what brand of glasses, lipstick, and so on. It all depends on your imagination. Below we read about additional features!
If you take a sticker and stretch it with two fingers. You can play with its size. Increase or decrease at your discretion. The main thing is that it is convenient for users to read it!
The question can be dragged anywhere in your story.
When you click on the word ask me a question and replace your text, you will see multi-colored circles appear below. These are the colors you can paint the shape of your question.
How to remove a sticker ask a question? Simply pinch the sticker with your finger. After a few seconds, a trash can icon will appear at the bottom of the screen. Drag the questions sticker to the trash and it will be deleted. You won’t be able to do this after you’ve already published the story!
The difference is actually not noticeable between Android and iOS. The specifics of adding are similar to the instructions described above. Except that in the operating room iOS system, a question sticker, is positioned on the screen using auxiliary strips. This is, at first glance, imperceptible, but those who! If they use and work in photo and video editors, they will immediately understand. Strip elements appear. For example, in order to show that the sticker is located exactly in the middle of the screen or has reached its lowest point.
The elements and sequence are similar. You choose and create a story. Find stickers and in the pop-up window, select questions. You can change the sticker and write your question. Set the color and size, move it around the screen and background of your story.
As you may have noticed, the screenshots are almost identical. As well as the function of the new sticker, there are questions. Adding a sticker and publishing stories is also identical. It all depends on what mobile device you use.
Finally, the update of questions for Instagram Stories has reached the majority of Russian users. Thanks to this update we added additional method interaction with your subscribers and more. Now you can collect questions in the format Instagram Stories and answer them there. It turned out something like the once popular anonymous question services.
Let's try to figure out how to ask questions in Instagram stories, give answers to them and use this trick to engage the audience. Let's go!
Questions for Instagram Stories
How to ask a question
To ask a question in Stories, you first need to prepare what you want to post (photo, video or text), and then click on the sticker at the top of the screen.
Then, in the pop-up tab, find the “Question” sticker and tap on it.
A form will appear through which users can ask questions and enter the text they see. This should be an invitation to ask you questions.
To enhance the effect and attract more attention, you can add a gif with a pointer, and also add geolocation and hashtags to get additional coverage.
Finally, click “Submit” and wait for publication. People who see your Story will be able to ask an unlimited number of questions. As a rule, the bulk of questions, if any, will come in the first 2 hours after publication. After waiting for the questions, you can start answering them.
How to answer questions in Stories
We go to our stories and go to the one where we created a form for questions. Swipe up to go to statistics.
In the view statistics, you can see the questions received. To answer, click on the question and select an answer option:
How to make a Story with an answer to a question
We select the background and positioning of objects on the screen: the place where the question and the answer to it are located. The question will be shown as a form with by the question asked. The author of the question will remain anonymous. The answer can be provided in any form - in text or, for example, by recording a short video.
If necessary, you can add other elements, for example emoji slider or any other sticker.
Background for answering questions in stories on Android and iPhones
From the moment of launch to this day, you can use the following as a background for answering a question in stories:
- on Android: a gradient color from the standard set, as when designing a Story as text;
- on iPhone: you can choose any arbitrary background - a picture or video.
Why are there no questions on Instagram?
What to do if a sticker with questions for Instagram Stories still hasn’t appeared? For those who are having problems, here is a list of the main problems and how to solve them.
- Application version. Go to Instagram settings and check which version of the application you have installed. There must be a version no younger than 52, both for iOS and Android. Update yourself.
- If updating the application does not help, try deleting it, clearing the cache and installing it again.
- Didn't appear? Once again, carefully review the contents of this article - are you doing everything correctly?
- I do everything according to the instructions, but nothing helps - write to technical support.
What interesting questions can you ask in Instagram Stories - a selection of ideas
The “Questions” sticker will help to involve the audience in communication with the brand and work on getting feedback. Here are some ideas for interesting questions and what questions you can ask on Instagram Stories.
1. Get feedback.
Post a “Leave Your Review” sticker to collect feedback on your work, products, or services. You can also ask to leave suggestions: what could be improved, what you liked and didn’t like. This way, those who haven't even thought about rating your company will be involved in the interaction.
2. Collection of questions.
Find out what your target audience cares about - ask them. For example: “What else would you like to know about our product” or “What should I tell you about our service.” Replace “product” and “service” with your own names. It would seem that this is unlikely to interest anyone, but in fact, you will be surprised how many questions your potential clients have.
3. Recording form.
Let your customers sign up via a sticky note with questions. Write a call to action: “Leave your phone number and we will call you back to make an appointment” or “Do you want to reserve an item in stock? Just write your answer here." Only in this case you need to quickly monitor incoming requests.
4. Competitions.
Create a competition using question forms. Ask a question and give a prize to the first one who answers, or arrange a quiz of many questions, where the one who answers the most correctly or answers the fastest wins.
5. Get to know your followers better.
Forget about sales and show true interest in your subscribers. Find out how they live, how they spend their free time, what they prefer for breakfast, or what book they are reading right now.
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