The other day, a good friend of mine called me for help. The whole point is that he bought a video recorder, an accident occurred, but the culprit fled the scene of the accident. Thank God, everything was removed, but at home he connected the device to the computer, and it was not detected. That is, the computer simply does not see it, although it is diligently looking for something. I would like to note right away that the connection occurs via a USB cable, just now modern devices can connect via WIFI. What to do? There is a way out, there may be several reasons for the explanation...


My friend has a common case (more on that a little later), but there could be a lot of reasons. I will try to tell you everything in detail at once.

Mechanical problems

The first thing you need to look at is the “mechanical” component, namely:

  • Cable . After all, DVRs are often made in China, and the quality of their components is appropriate. I myself witnessed when the cable simply flew apart in my hands, namely the contacts broke. This is the first and most common reason why the computer does not see the recorder. Just try replacing the cable.

  • . They also often fail. Both on the device itself and on the computer. It’s worth simply plugging it into another port. I would also like to note that some DVRs do not work with USB 3.0, they are usually painted blue, we just plug them into other connectors.

  • Memory card. It is worth noting that some models may be “stupid” or not work at all due to an incorrect memory card. , For modern devices you need speed class 10, if you have 2 – 4 – 6 – 8, they won’t work in 70% of cases. Also, some DVRs will not be detected by the computer.

Software problems

These are more common reasons and the problem here is often not in Chinese recorders, but in the software of your PC.

  • Outdated operating system . Like my friend, this was exactly the case. He has WINDOWS XP on his computer, this “OS” cannot detect the recorder, so it gives errors when connecting. Usually something like this will appear: “no suitable driver", "Install the driver disk", etc. However, unfortunately, many manufacturers often do not take into account old OS, so drivers are installed only for fresh ones! Now these are versions from WINDOWS 7 to 10 family. It is also worth noting that many LINUX systems Have no problems connecting via USB at all. For a solution, look for a neighbor or someone you know who has the latest version of the operating system.

  • Driver. In continuation of the first point, there are also very specific devices, for example those purchased in China, where there is not a single Russian word. Such DVRs, even those with “seven” and higher, may not be detected. Here you need to look for a driver to connect, otherwise the hardware will be invisible! This is still an idea, but there is nothing to do, you need to look for it. Or buy normal options that are sold in our domestic markets and have been certified.

Many beginners are faced with the problem of drivers, guys, let me remind you again, if it is not detected on your computer, take it to a neighbor or friend, maybe it will work for him.

Breakdowns

Of course, the DVR may simply burn out, so the computer may not see it. There are also several options here:

  • The built-in battery is broken . After a certain period of time, the recorder’s battery fails, this is normal, it cannot work forever, I personally saw how it swelled. Some models may not turn on at all, even when powered through the cigarette lighter; they need to change the battery, otherwise they will not work and certainly will not be visible via USB.

  • The iron itself burned out . This is the saddest case when boards burn out. You can simply replace them or resolder them, but often repairs will cost more than the budget option. Therefore, it is easier to buy a new one, under warranty. It makes sense to repair when the cost of the device exceeds at least 10,000 rubles.

Separately about the firmware

Often, some DVRs cease to be visible after updating the firmware (). That is, everything worked before the update, but after that it stopped. There are a lot of reasons for this, perhaps a glitch in the process, or imperfect firmware. In any case, we get a “half-corpse”.

That is, it does not turn on, the computer does not see it if it is plugged into USB. However, the charging process seems to be progressing, the red indicator light lights up. Then the problem is most likely in the firmware, you can try to return it back, for this we will need the DirectUSB program and your installation file(there will be a separate article about this). Just a separate one recovery firmware It’s worth looking for, even the official manufacturer doesn’t always have it! But they are suitable from many Chinese devices, because the “roots” of production are the same.

These are actually all the reasons why the computer does not see your DVR. From experience I will say start with USB cable and change the PC, plug it into “seven” at least, “XP” has not been supported for a long time.

Now let's watch a short video.

If the computer does not see the navigator, the problem may be directly in the USB cable itself. As a rule, the connection process is not difficult, and every user knows how to connect the navigator to a computer. Connection required car device to a computer may occur if it is necessary to transfer data from the device or when flashing the firmware. But what to do if the problem is not the fault of the USB cord, but the PC still cannot see the gadget?

How to connect the device correctly?

How to connect a navigator via USB to a personal computer? Step by step description See the operating instructions for the device. The connection method is as follows:

  1. The Mini USB connector of the wire must be inserted into the gadget connector (it is located on the side edges of the device). After connecting the cord, you need to start the device. If the system works correctly, charging should begin.
  2. If the PC does not see the navigator, you should start troubleshooting the problem by installing the software that comes with the device. As a rule, no difficulties arise during the installation process; the software is installed in automatic mode after loading the disc.
  3. The connected gadget should start charging. This signal often indicates that you can start transferring files from the device to the PC and in reverse order.
  4. After transferring the necessary data, the cable should be disconnected. By pressing and holding the “Start” button on the device itself, you need to reboot the device.

If the computer does not see the Prestegio navigator when using Windows XP, the problem can be corrected by downloading and installing additional software for navigation device. In most cases, installation of the Navitel program is required. After this, the connection of the Prestigio gadget often occurs, but in some cases additional software from Microsoft - ActiveSync.

What to do if you can’t connect your device?

After purchasing a new navigation gadget, you need to download new software and maps for orientation. In case it is impossible to connect the device itself to the Internet to download new products. its communication with the computer is required. Quite often it happens that the computer does not see the navigator, and then the consumer is faced with the question of why this is happening and how to connect the device correctly.

Important! There can be many reasons for diagnosing such a problem. A number of reasons can be dealt with on your own, at home, but some require contacting a specialist.

You should consider the main reasons and get an answer to the question why the PC or laptop does not see or recognize the device.

Main causes of problems

Some of the main reasons for problems when connecting a gadget to a laptop include:

  1. There is a problem with the cord itself, through which the device should be connected to the PC.
  2. The connector is dirty or oxidized.
  3. Very often, the reason for the impossibility of connecting lies in a malfunction of the connector on the computer itself.
  4. Errors of the map placed in the device.
  5. Uninstalled software for the corresponding gadget on the PC.
  6. The source of the impossible connection may be damage to the device itself.

If the reason is a malfunction of the special cable, it is enough to simply replace it with a new one. Such a connecting element is not expensive. It is important to note that you should buy original components, not Chinese knockoffs. A Chinese fake costs much less, but its service life is scanty.

If the cable is working properly, the source of the problem may be oxidation or another malfunction of the device. This often happens when dust or dirt gets into the hole. In this case, you should not try to solve the problem yourself, you must visit service center and make a replacement.

The source of the inability to connect is often a faulty USB socket on the PC itself. It is important to note that PCs often have multiple connection holes, so you should try using a different input. Personal Computer may not see the device unless special software is installed on it. This problem often occurs among users of Garmin and Prestigio navigators. In most cases, a disk with software is included with the device; if it is missing, drivers for the corresponding model are freely available on the Internet.

The reason for the inability to connect the device to a computer may be software errors within the gadget system. Only specialists at the service center can detect and eliminate such an error.

You should not try to fix any radical problems yourself; this can lead to serious damage to the device. If the computer does not see the navigator, and the problem occurs constantly or periodically, there is no need to delay solving the problem.

What to do if the computer does not see USB? First of all, you need to make sure that the device you need to connect is not damaged. You can check this very simply: if everything is fine when you connect it to another computer, then the device itself is working. Also, when connecting it to your PC, pay attention to whether the light bulb (LED) lights up. If the USB ports and cable may be fully functional, you need to check the settings of the device itself and confirm that it can communicate with the computer (if this option is disabled, the device will not appear on your computer). This also applies to tablets, smartphones, MP3 players and similar gadgets.

Many people connect new devices to USB ports on the front panel system unit. However, very often the front ports do not have a connection to the power supply, or there is power, but it is not enough for correct operation. What to do if the computer does not see this situation? Simply reconnect the device to one of the ports located on the back.

Sometimes the system immediately detects a new data drive, but displays a message that the device is not recognized and refuses to read the information. Most often, the problem lies, again, in insufficient power and is solved by connecting the media to another port. However, in some cases there is a need for the easiest and most convenient way to do this using specialized programs (say, Everest). It will help you find out the name of your board, and then download the appropriate drivers from the official websites of the manufacturers.

It is also possible that the problems occurred because Windows assigned the new device a volume label (letter) that was already in use. This can be corrected using the control panel tools (right-click on the “My Computer” shortcut and select “Manage” from the menu that appears). On the right you will see the “Storage Devices” tab, and in it - All you have to do is find the label of our device, click right button mouse and select "Disk Path" ("Change Drive Letter"). In the window that opens, enter new symbol. After doing this, the problem can be fixed.

What to do if the computer does not see USB? Although very rare, it still happens that the ability to read data from USB devices is disabled in the BIOS. Most often, this is done in online salons and similar establishments so that people, using their media, do not infect their computers with viruses. If we are talking about a home PC, you should go into the BIOS, and then check the box that allows motherboard turn on USB devices.

If the computer does not see through USB information on your drive, this may be due to the presence of malicious virus programs on the PC itself or the connected device. Here the solution is obvious: you should download a reliable powerful antivirus and spend full scan both the computer itself and the drive.

This advice most likely applies to those who cannot connect a flash drive. What to do if you have already done everything described above? You need to know that sometimes there is a conflict between the file systems of USB devices and PC. As a rule, on flash drives these are FAT and FAT32 systems. Modern hard disks support NTFS system. Using the already familiar Disk Management, you can change the type file system Flash drives on FAT32 or NTFS.

Finally, you may just need to format the drive. This can be done if it is displayed in the list of connected devices. However, when formatting, all data stored on it will be permanently deleted.

Currently, devices such as radar detectors are gaining increasing popularity among our compatriots. Such devices are intended to record cameras, as well as police radars, which are used to determine the speed of a car and warn the driver about their presence. Like any other gadget, the detector can break down over time. In what cases is it necessary and what malfunctions are typical for such devices - we will talk about this below.

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DIY device diagnostics

How to check such a device at home?

If we are talking about diagnosing functionality, then the gadget is checked in the car, the diagnostic procedure is as follows:

  1. To begin, the device must be connected to on-board network, to do this, install the device on the center console and connect the power cord to it. When connecting the cord, you should hear either a characteristic sound signal, or the power supply connection indicator will appear on the product screen. If this happens, then everything is fine with the food.
  2. Then you will need to drive around the city - you should choose roads where you know for sure that cameras or radars are installed there. It is necessary to drive through cameras and radars several times and see how the detector reacts to them. The device must warn the driver in advance about approaching police equipment, and then report this several more times, depending on the device settings. If this is the case and the gadget warns the motorist, then this means that everything is fine with the sound. It is also advisable to make sure that the radar detector warns the driver exactly on a certain section of the road.
  3. If you are using a hybrid device, 2 in 1 or 3 in 1, with a DVR and navigator, then you need to check secondary functions. Record a video, but before doing so, set it to loop recording to make sure that the gadget records all files correctly.
  4. Also check the speed of the car, comparing it with the speedometer readings and the data provided by the navigator. On many modern radar detectors, navigators allow you to accurately record the speed of movement. You also need to add one or more coordinate points with the location of police equipment to the navigator’s memory. Whether the equipment will actually be located at these points is not important, you are interested in whether the navigator will warn you about this or not. Then you will need to drive through these points and make sure whether the device will warn you about their presence on the road or not.
  5. Try changing the menu brightness, alert volume, and check other settings. On at this stage you need to make sure that the radar detector successfully changes the configuration in the menu.
  6. Now the device should be disconnected from the car’s on-board network and removed from its seat. Bring it home and connect it to your computer. You need to make sure that the device connects normally to your computer or laptop. At this stage, you can diagnose the functionality of the connector, as well as the cable for connecting the device to the PC. If the device is equipped with a recorder, then check whether the video plays, and also try to reset it to another medium.

Typical faults typical for car recorders

What malfunctions most often occur in the operation of detectors:

  1. There is no sound on the gadget. This problem most often occurs in the operation of devices. If the sound disappears, the driver will not be able to be warned about the presence of cameras and radars on the way, accordingly, the advisability of using such a gadget is reduced to a minimum. The problem of no sound can be due to either a software or hardware malfunction.
  2. The device does not turn on or turn off. Perhaps the reason lies in the software or the inoperability of the forced shutdown button.
  3. The device fires for no reason. For detectors, in principle, it is considered normal for false alarms to occur. This is due to the fact that the gadget responds to impulses from various equipment, for example, automatically opening doors in supermarkets. So a small percentage of false positives is still allowed.
    It’s another matter if you are driving along a road where there are no shops, no houses, no industrial facilities and enterprises around. In this case, a false positive indicates a software or hardware malfunction.
  4. The screen doesn't work. This problem is usually associated with a malfunction of the board, which is located inside the gadget. At the same time, the product itself functions normally, all radars and cameras are recorded, and the driver is warned by voice.
  5. Mechanical faults in connectors, sockets, plugs or contacts. As a rule, these types of problems are caused by errors made during operation or manufacturing defects. If you try to connect the gadget to the power cord, it will continue to indicate that the cord is not connected, resulting in the product not charging.
  6. The computer does not see the detector. The reason is similar to the malfunction described above. Most likely, the problem lies in damage to the connector or contacts. It also often happens that the car owner does not use the cord that came in the kit, but from another device, for example, a smartphone or tablet. Wires from smartphones and tablets are most often not suitable, since they usually have different connector pinouts, which is why the detector simply does not “see” such a cable.
  7. Another common reason is the breakdown of electronic components, most often this happens during the hot season. This may be due to prolonged exposure to sunlight on the body of the gadget, which leads to its heating and, accordingly, breakdown. If certain electronic components fail, some detector functions may not work.
  8. The device overheats, but not in the sun, but in principle. This problem may be caused by a failure battery and, accordingly, a decrease in its capacity. An accompanying symptom will be the rapid discharge of the device, as well as its inoperability when disconnected from the power supply.
  9. Various problems with the software. If the software is not configured correctly, then from time to time the detector will report various errors, in general it will function slowly, and some functions will not work (the author of the video is the CompsMaster channel).

Troubleshooting methods

As for repairs, it is not always possible to do it yourself. If you have the appropriate knowledge and skills, you can try to repair the detector yourself.

How can you restore the functionality of your device:

  1. First you need to accurately understand the board layout. Each device is equipped with its own board, which includes many elements responsible for the operation of certain functions. After disassembling the gadget, clean the board from dust and dirt, if necessary.
    If the device does not receive signals well or works for no reason, then you need to disassemble the case with a thin screwdriver and check the integrity of the signal receiving lens. It may be damaged; if so, the lens will have to be unsoldered and replaced. Also, the reason for the bad signal may be the antenna adapter; if possible, it also needs to be replaced.
  2. If the device does not respond to connection to the network, then you need to check the power connector. Try unsoldering it, carefully cleaning the contacts and soldering it again. If the problem persists, then most likely the reason lies in the connection cable.
  3. If you cannot adjust the alert volume, then again, you will need to disassemble the device. If there is an adjustment wheel, you will need to check its integrity; try disconnecting it and connecting it again.
  4. If there are no sound alerts, you should pay attention to the built-in speaker. Perhaps this element has failed and also needs to be resoldered or replaced with a new one. The same goes for the display.
  5. It happens that the signal processing or gadget control unit installed internally has failed. Problems of this kind can only be solved by qualified specialists with the appropriate equipment. Therefore, it is advisable to solve such malfunctions in service centers.
  6. If the device malfunctions, you can try to reflash it or update the software. In some cases the problems are related to outdated version BY.
  7. If the device cannot work offline, then in detectors with removable batteries you can change the battery yourself. If the battery is built-in, then you will need to unsolder it and solder a new one that is known to work.