Products Apple is one of the best in the world, but even with this factor, MacBooks, like any other equipment, are subject to minor malfunctions. Therefore, every user of Apple products should know how to reboot a MacBook. System failure can occur as a result of complex programs or due to long-term operation of equipment. Of course, MacBooks are less susceptible to such problems, but they still have their own errors, so every user should be prepared for them and know how to fix them.

Rebooting MacBook Using Keyboard

The first method is to reboot using the keyboard. This type of startup is the simplest and fastest, but has its drawbacks, since a so-called hard reboot is performed. Such a process is not always desirable due to its aggressiveness.

How to restart a MacBook from the keyboard? To perform this action, you need to hold down the power key for at least five seconds, otherwise the system will simply go into sleep mode, after which the device will turn off. As soon as the MacBook turns off, you will need to turn on the equipment or start recovery mode.

Restart MacBook using keys

For those users who were wondering how to restart a MacBook using keys, there is the following method, which is also very simple to perform. But it is only suitable for MacBooks equipped with the Touch Bar.

In order to reboot the device, you need to use the Touch ID key. To do this, you need to press and hold this key until the equipment restarts. But there is one nuance in the presented method: to turn on the computer again, you need to close and open the lid of the device.

Keyboard shortcuts to reboot the device

The most the best way To reboot the device, use a special key combination. It allows you to safely and quickly restart the device, and the combinations themselves are not complicated, and remembering them will not be difficult. You can restart your MacBook using key combinations in one of the following ways:

  1. You need to press the Control key and the power button at the same time, and then in the window that appears you will be presented with three actions to choose from: shutdown, reboot, sleep mode. Select the required action using the cursor.
  2. To immediately reboot the device, you need to hold down the following key combination Control-Command-Power (Power or Eject - the top right button on the keyboard). The method is convenient in that the system will not prompt the user for an action, but will immediately reboot.
  3. The keyboard shortcut Command-Option-Control-Power will turn off the device, then use the power button to start the MacBook back. This method will automatically close all programs that were open, and when working with text documents The files will be saved automatically. The device will be disconnected without a prompt window.
  4. To reboot the device, as well as find out the cause of the problem, you need to use the Command + V combination, after which the device will conduct diagnostics and indicate the problem that has arisen in the system.
  5. Command-S - serves to restart in single-user mode. The team will handle the troubleshooting themselves.
  6. There are often cases in which the reason the MacBook freezes is a running program, and if the user encounters it, then there is no need to rush to restart the MacBook. You can close the problematic program using the keyboard shortcut Command+Q.
  7. If problems arise with audio or video (this situation is considered last because it is quite rare) or incorrect operation coolers (if the user hears active work cooling system with minimal equipment load), it is necessary to reset the PRAM settings. To do this, you need to start the MacBook with the Option+Command+P+R keys pressed, and the device will launch the latest hardware settings saved in the database.

Reboot your device into recovery mode

This question does not arise often, and yet: how to restart a MacBook in recovery mode? If the device freezes during an update or in other cases, you can use the NetBoot network image to restore the system. To do this, you need to hold down the N key when turning on the device. The method allows you to access the boot image of the Mac OS, which is located on the server; it will not work if you disconnect the IMac from the Internet.

The next method also requires an Internet connection. When rebooting the system in recovery mode, you need to start the MacBook with the Command + R key combination pressed. This will allow you to start working with the disk (diagnostics and formatting) or reinstall the system.

If your MacBook freezes while updating or operating system is faulty, the problem must be identified and corrected. To do this, you need to use This will load only the necessary system functions. To use Safe Boot Mode, you need to restart your iMac and while booting up, hold down Shift until the boot indicator appears. If your MacBook has multiple operating systems installed, you can choose boot disk. To perform this operation, you must hold down the Option key when starting the device.

Every time a user wonders how to reboot a MacBook, it is necessary to understand that rebooting is not turning the device on and off, it is a complex process in which the equipment must save data and perform a safe shutdown. Therefore, it is not recommended to perform a hard shutdown of the device; it is better to wait a little or try everything safe ways, otherwise it may cause damage hard drive. Also, if the device is completely frozen and does not allow you to open the command window, it is best to use a key combination, which will avoid further problems with the system. Never remove the battery and wait for your MacBook to run out!

Finally

The most important thing is that there is nothing complicated about rebooting the device. Only theoretical knowledge on this issue is needed. The user should not be afraid to solve the problem themselves.

Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.

If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.

Warranty and responsibility

A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.

Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.

Free diagnostics

This is very important and has already become a rule of good manners for service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.

Service repairs and delivery

Good service values ​​your time, so he offers free shipping. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.

Convenient schedule

If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00

The reputation of professionals consists of several points

Company age and experience

Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
Other service centers trust us and refer complex cases to us.

How many masters in areas

If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices

Technical literacy

If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.

Unfortunately, any computer user may encounter a problem when the operating system Mac won't boot and seems to freeze during the loading process. It usually looks like this: the computer starts to boot, the Apple logo appears on the screen as usual, but then nothing happens - the system does not boot, and the computer does not respond to anything other than a forced shutdown with the power button. In other cases, a loading indicator may appear under the Apple logo (similar to the one shown in the image above), but then nothing happens. Why does this happen and how can you fight it? Is it required in such cases? Let's figure it out in order.

Why Mac won't boot and freezes at the Apple logo

The reasons why the Mac stopped booting can be different:

  • Operating system failure due to damage to important system files(for example, in case of incorrect installation of a system component update, or installation of a new OS).
  • Damage to system files due to malware.
  • Lack of free space on the computer boot volume.
  • Inability to detect the boot volume due to a software error or damage to the hard drive cable (a clear symptom of this is).
  • Malfunction of hardware components (damage to the hard drive or SSD, defective video chip, etc.).

Mac won't boot and freezes. What to do?

Depending on the reasons for the problem, there are different variations of its solution. Some you can try to implement yourself, while others can only be implemented by a specialist at a service center. Below we will give some recommendations on what you can do if your Mac stops booting and is stuck at the Apple logo or loading indicator. Let's start with something simple.

Boot in Safe Mode

Few people know that the operating room Mac system OS allows you to boot into safe mode (Safe mode), which allows you to identify various software errors in the system. In Safe mode, only the system kernel with the main important functions is loaded, and when the computer boots in safe mode, the file system is checked for errors and, if possible, eliminated. Therefore, in most mild cases, booting your Mac into Safe Mode and then booting correctly soft reboot may solve the problem if your Mac won't boot and freezes.

In order to boot a Mac (it doesn't matter whether it's a MacBook, iMac or Mac Mini) in safe mode, it is necessary When you turn on the computer, hold down the "Shift" key on the keyboard and hold until the loading indicator bar appears. Please note that loading macOS in safe mode takes significantly longer than standard operating system loading, so we recommend being patient.

Correcting Errors Using Disk Utility

Disk Utility is a specialized application for working with boot volume and file MacOS system, allowing, in addition to standard features formatting or partitioning the disk, checking the disk and boot partition for errors and correct access rights to system files.

To run Disk Utility if your computer won't boot normally, you need to boot from the built-in MacOS recovery partition. For this it is necessary When you turn on the computer, press the Alt/Option (⌥) button and hold it until the boot partition selection screen appears, then select the Recovery partition. Force booting from MacOS recovery partition can be done by pressing a keyboard shortcut Command (⌘)-R when you start the computer.

When the recovery partition is launched, you need to select "Disk Utility":

In Disk Utility, select the "First Aid" section and click "Run" (relevant for MacOS versions El Capitan and Sierra), or manually select "Check Disk" and "Check Permissions" (available for OS X Yosemite and older). If, at the end of the process, the disk utility reports that the disk is good or restored, then try restarting the computer and check the loading of the operating system again. If the errors found are successfully corrected, MacOS should boot correctly in normal mode.

If, during the verification process, the disk utility displays an error message that cannot be corrected, you should think about how to save important files and documents, and then reinstall the operating system.

Reinstalling the MacOS operating system

If your Mac won't boot and is stuck at the loading indicator, and recovery regular means does not give results, then, most likely, it will hardly be possible to do without reinstalling the operating system. At the same time, given the fact that the computer does not boot, retrieving the user’s files and documents can be very problematic.

To extract files from a boot volume that can't start, you'll either need to connect your computer to another Mac in external drive(the method is not very simple and requires a second Mac computer, FireWire or Thunderbolth cable, as well as strict compliance with the Mac OS versions on both computers), or connect to the computer from an external drive with an installed operating system, or special software for extracting and transferring data.

Unfortunately, not every Mac user has the opportunity to carry out such manipulations and, faced with a situation where their computer stops loading correctly and freezes, and simple ways solutions to the problem do not help, they simply do not know what to do. If your MacBook Pro, MacBook Air or iMac does not boot or the operating system freezes when loading, you can always contact the specialists of our service center for help. will be done as quickly as possible, taking into account all your wishes about saving important data and the desired settings that our employees will make for your computer, so that it will delight you with its stable operation for a very long time.

If your macbook freezes on the apple, we can fix it quickly - in 30 minutes. Contact us!


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11 comments to the article "What to do if your Mac does not boot and freezes at the Apple logo"

    I have exactly the same problem - my Mac won't boot and freezes at the Apple logo
    It hangs on the apple for a long time, then a chamomile appears, starts spinning, and so on ad infinitum.
    I have important data there and I'm afraid of losing it. Can you restore both the data and the functionality of my MacBook?

    • Hello Alexander!
      Sometimes, such problems are associated with the physical death of the hard drive on your Macbook. Unfortunately, hard disks On MacBooks they fail and not as rarely as we would like. If this is your situation, then we will need to separately remove the data that can be saved. After that buy new hard disk, install it, and return all saved data back, after installing the system.
      The cost of such a service is agreed upon with the client, after a thorough diagnosis for damage to the hard drive.

Instructions

Rebooting the MacBook is done through an analogue of the Start menu, which opens by clicking on the Apple icon in the upper left corner. If you can't see it, you're probably in full screen mode. Move your cursor to the very top of the screen. A menu bar will pop up. There will be an Apple logo in the upper left corner. Please note - as soon as the cursor moves from the menu bar, the line itself will disappear and only the maximized window will remain.

If this method is inconvenient, you can exit full-screen mode. Move your cursor to the top of the screen and click on the double arrow in the upper right corner. In this case, the opened window will collapse into a smaller version. And a menu bar with an Apple icon will appear at the top of the screen.

Next, move the cursor over the Apple icon and click on the left mouse button. If you use a Touchpad, then one click anywhere is enough. A drop-down menu will appear, which, among other things, contains the fields “Sleep Mode”, “Restart”, “Shut Down”. In the menu, select “Restart” and click on the left mouse button (anywhere on the Touchpad). The Macbook will reboot. It is worth keeping in mind that all unsaved files will be lost, and a notification window will pop up.

Don't rush to restart your MacBook if any of the . Wait about a minute, the cursor will then become a rainbow spinning ball. Typically, this time is enough for the application to process the last request and execute the command. If the application still does not respond, you can use the “force quit Finder” function from top menu with an Apple icon. A pop-up window will appear in which you can select the frozen application and confirm closing it with the “End” button.

There are situations when the MacBook itself freezes and does not respond to any actions. The cursor is not , the key combinations do not help. Then the last resort is a forced reboot. You need to press the power button on your MacBook and hold it for a few seconds until the screen goes off. After the screen goes dark, you can start your MacBook again.

If your Mac is running sluggish or otherwise behaving strangely, you can try a restart. A restart may also be required under other circumstances, such as installing a new software or some updates. Luckily, it's quite simple!

Here are some ways to restart your Mac and how to do it quickly!

Method 1: Menu button


Method 2: Shutdown window

You can use a keyboard shortcut to restart your Mac Command+Eject:


You can also use a keyboard shortcut to restart your Mac Control+Command+Eject:


How to automatically open applications after reboot

If you need to restart your Mac but want to keep your apps and windows, OS X gives you that option too.


This option can be very convenient if you need to restart your Mac while working on big project or you want your windows and tabs to show up again while browsing the web. If you'd rather just start with a clean slate, uncheck the box.

How to Restart a Mac If Another User is Signed In

If you try to restart your computer while other users are logged in, your Mac will ask for their usernames and passwords before it can restart.


You can also restart your computer remotely. To do this, do the following:

  1. Click the "Menu" button in the top left corner of the screen and go to "System Preferences" (as in the image below).

  2. Click on the “Sharing” icon.

  3. Where “Remote Login” is located, check the box and close the window.

  4. In Google search, enter what is my ip.

  5. Google will show your IP address (as in the picture below). Write it down.

  6. Log into another computer that is on the same network.
  7. Open the Terminal application.

  8. Use your IP address and enter ssh username@ip_address as in the picture below (to log into your computer remotely).

  9. In a terminal window, type reboot and press Enter to restart your computer.

Other options for restarting your Mac

If you want to troubleshoot your Mac, you may need a more specific reboot process than the default for OS X. Here are some of the most common reboot options for fixing errors or otherwise cleaning up your computer. In order to use them during the reboot/shutdown process, you will have to hold down one of the following hotkey combinations.

List of additional keyboard shortcuts that may be useful.

Keyboard shortcutFunction
OptionReboot into the boot manager, which allows you to choose which drive you want to boot from if you have multiple drives
CReboot and boot from optical or USB drive
DReboot into the program " Functional test Apple Hardware" (pre-2013 Mac OS) or "Apple Diagnostics" (Macintosh after 2013). This troubleshooting program can help with identifying any problem that may be occurring on your system
Option+DReboot into the online version of Apple Hardware Test (or Apple Diagnostics)
NRestart from a compatible NetBoot server (if you have one)
Option+NUse the boot image (default) on the NetBoot server
Command+RReboot into the OS X Recovery Utility (macOS Recovery System), which allows you to reinstall, repair, or restore your Mac
Command+Option+RReboot into online system macOS recovery
Command+Option+R+PReboot and reset NVRAM, which may help resolve speaker, screen resolution, or disk startup issues
Command-SRestarting in Single User Mode to Troubleshoot
TReboot into target drive mode, which allows you to connect one Mac as a drive for another
XForced startup of Mac OS X
Command+VReboot into verbose mode (with verbose output) to troubleshoot

How to force a Mac to reboot if it's frozen or slow

If your Mac is frozen, slow, or otherwise won't allow you to restart when you want it to (and nothing else works), then you can force shut it down and restart it. When you restart, you will lose any data that was not manually or automatically saved.

Note! If a program is frozen and not responding, you can use the keyboard shortcut Command+Q and close the application (so as not to restart/turn off the computer).

It is better to wait a little before closing a frozen application. It may be that this application is trying to process your last request. The cursor in this case looks like this.


Important! If your Mac does not respond to anything and is frozen because nothing helps, not even hotkeys, then you will have to resort to a hard restart or emergency shutdown.

To do this, hold down the Power button for 5 seconds until your Mac turns off.

Press the power button to turn your computer back on.

Video - Mac OS X won't boot, problem solution