Satellite television has long appeared in the country and a large number of people today watch their favorite channels. Satellite dishes hanging next to the windows were perceived with envy and interest, but now no one even pays attention to their presence.

This is explained simply. There are a large number of satellite television operators, which causes competition for customers. For this reason, the cost has dropped significantly subscription fee and equipment installation. Of course, there are companies that have proven themselves and are leaders in this area. Such organizations include satellite television NTV.

NTV company provides services satellite television for many years now. The company guarantees the stability and quality of the services provided. But unfortunately, any equipment may malfunction at the moment, and customers will not be able to watch their favorite TV channels, which causes them panic and confusion.

It should be noted that in such cases you should not panic, you just need to identify the cause of this problem and eliminate it. First of all, we recommend contacting the support service of the company that provides you with services. This problem may be related to some technical work, and your equipment has nothing to do with it.

No satellite signal

When the support service tells you that everything is fine on their end, reboot the system and check that the settings are correct. Signal reception may be affected by external factors.

After you have made sure that there is no influence of external factors, it is worth checking the functionality of the equipment. A malfunction may be due to a cable break or a breakdown of the receiver. When NTV channels have disappeared, the check should begin with the cable that goes from the antenna to the receiver. After making sure that the cable is intact, be sure to check the operation of the receiver.

Receiver problems

When NTV does not show after rebooting the system, checking the cable and receiver, make sure that your paid time period has not expired. This may seem stupid to some, but, as practice shows, such situations arise quite often.

The signal freezes

One of the most common problems is freezing of the NTV signal. In such cases, consumers do not know where to turn and what to do. In fact, everything is simple. Rather, the problem lies in the receiver, or more precisely, in its low quality. In such a situation, you will have to change the equipment to more advanced one. To make sure of this, it is better to call antenna specialists who will not only determine the cause, but also replace the receiver with an appropriate one or repair satellite dishes.

The sound is interrupted

Sometimes there is a problem with the sound, and the image on the TV screen at this time is of high quality. Most likely, the sound disappears on NTV due to a failure in the receiver settings. To begin, you just need to unplug the receiver from the power supply, wait a while and then turn it on again. As a rule, after such manipulation you will be able to watch channels with high quality sound and image.

If such action does not lead to positive result and failures continue, then all that remains is to contact an organization that specializes in the repair and maintenance of antenna equipment.

Are you having problems with NTV? The company's highly qualified employees will help identify and eliminate the problem. Our technicians will perform high-quality setup of the antenna and receiver, check the integrity of the cable and repair or replace the necessary equipment, thereby returning you to watching your favorite TV shows.

The company's employees will promptly arrive to any area and immediately begin restoring satellite television during the day and night. The cost of the work performed depends on the degree of complexity, and you can be sure that you will not be presented with a large bill for a simple cable connection.

To call a specialist you need to call the specified number phone and leave a request to the operator. The operator will immediately transfer the information to specialists, who will take all the necessary equipment and come to you to fix the problem.

One of the leading satellite television operators in Russia, and even Ukraine, is NTV Plus. It’s no surprise that it’s so popular, because we’re talking about services highest quality. Not every operator satellite communications can offer such, but thanks to several satellites Eutelsat 36B, Express AMU1 and Express-AT1, the NTV Plus signal is distributed even in the most remote corners of the country. Several million people chose to choose it, despite the rather high prices compared to other budget operators.

But even such seemingly strong companies have signal failures, and the user sees on the TV monitor that there is no signal in NTV Plus. Of course, there is very little pleasant in this situation, but there are no tragic moments either. Perhaps we are dealing with an ordinary accident, and if we turn off the TV and receiver, and then connect them again, everything will disappear. But if a miracle does not happen, and the screen continues to flash an annoying inscription, it’s time to take more decisive steps.

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No NTV signal - reasons

If the TV does not show programs, then something is wrong with the equipment: external or internal. The signal itself disappears very rarely, yet three satellites that work on top level. We will try to highlight the most important causes of the malfunction:

    When prophylaxis is carried out on the canals. In this case, television will not work only today. You need to wait for the broadcast to be restored. After a while the TV will work again standard mode. To check whether your assumptions about prevention are correct, you can go to the company’s official website;

    If the weather conditions outside have worsened. For example, equipment may not behave properly at temperatures that are too low or high, or the signal may be lost due to heavy rain or snow sticking to the dish. To remove the interference, you need to carefully remove the accumulated snow, and if the television still doesn’t show, then the problem is something else;

    When the satellite reception parameters were changed. The user must be warned about such changes, but it happens that you missed them and are faced with the fact itself. Such problems can be corrected by simply rearranging the antenna, focusing on the new parameters;

    Perhaps the cable or antenna was deformed, then it is not surprising that it does not work. It is necessary to either repair the breakdown or replace the damaged device;

    The converter is broken, so the signal does not go to the tuner;

    The connecting elements are broken, or the breakdown is located somewhere in the cable;

    The receiver settings are messed up, which can be cleared if you reconfigure the device. It is advisable that this be done by a specialist who understands the peculiarities of NTV Plus broadcasting;

    The weak signal can be explained by the presence of obstacles between the dish and the satellite. This could be a tree or other building that was built after the craftsmen set up the satellite equipment;

    If the TV is broken, the signal will also not be able to pass through.

As you can see, there are really many reasons, but not all of them can be influenced by an ordinary user.

What to do if some NTV Plus channels do not show

For NTV Plus, it is not uncommon for a situation where one part of the channels shows, but the other does not, or only some channels work selectively. This problem will be easier to deal with, and if you know the reason, you won’t even need to call a specialist.

    Broadcasting of some TV channels stops when the funds in the account run out and the package has already expired. Typically, a broadcast package is issued for a month, and when this period comes to an end, a signal paid channels will be blocked. But this will not affect free TV channels in any way, which is what you need to focus on when finding out the reason. You can remove the obstacle using a regular bank account by paying for the next month of your subscription and installing a service that will remind you when your subscription needs to be renewed;


    If the operator switches channels to another format. From time to time, a company must carry out such procedures in order to remain in the first position. In 2017, perhaps, such changes will be made. Subscribers are warned about them so that they have time to install devices on the new generation, thereby preserving their favorite TV channels. Moreover, new installations are offered at a discount so as not to scare off customers who have to spend money;

    If the settings are lost, you can update the channel list using new search. He will find both old TV channels and new ones if the company has made any additions to standard package. In addition, the satellite operating in your region may have changed, and then the channels will also disappear. Add new satellite using the settings specified on the company’s official website, and everything should work;

    Check if the access card has been damaged, because it is vital for the channels to broadcast. If it is broken, then the equipment will not work.

On December 17, as part of the NTV-VISION project, the premiere of “Muslim Magomayev. Return” will take place, one of the authors of which was Tatyana Mitkova.

Musical Olympus Soviet Union It is impossible to imagine without his main baritone, like astronautics without Gagarin or hockey without Kharlamov. Neither before nor after, no one has soared so quickly to the very pinnacle of fame. The brilliant performer received a standing ovation from all the state halls and stadiums of the Soviet Union, as well as many European capitals.
It seemed that nothing could overshadow a happy career and muddy the brilliant image of Magomayev, but one day the phenomenon of the Soviet stage had to make a painful choice. This happened in 1969 in Paris after a concert at the legendary Olympia. The singer had a one-year contract under which Magomayev was entitled to the same fee as the Beatles. Returning to his homeland threatened him with a criminal case opened after the concert in Rostov. There was no hope that the almighty Ekaterina Furtseva would be able to defend her favorite in this story.
“From the meetings with all the interlocutors, I was left with the following impression: they were all “eager to fight”, their faces brightened when they remembered Muslim, as if he was nearby. There was no need to persuade anyone, “talk”. Even Vladimir Atlantov - he I haven’t given an interview to anyone for many years, and he agreed to a meeting. Everyone had the same series of synonymous assessments: “He is a talent from God,” “He is the only one!”, “There have never been others like him and there never will be again.” , - said Tatyana Mitkova.
The turning points in the life of the famous vocalist before and after that Parisian night are told in Tatiana Mitkova’s film by: Tamara Sinyavskaya, Marina Magomaeva-Kozlovskaya, Roberto Loreti, Vladimir Atlantov, Farhad Khalilov and Farhad Badalbeyli. Filming of the project took place in Paris, Baku, Moscow and Milan - cities where traces of his musical genius are still tangible.
Watch Tatyana Mitkova's film "Muslim Magomayev. Return" on Sunday, December 17, at 13:00 on NTV.

Every Saturday, NTV viewers have the opportunity to visit “Kvartirnik,” where only high-quality music is played live. This time the group "Secret" will come to visit Evgeny Margulis.

Almost the entire time of its existence, this “beat quartet” has been associated with The Beatles. Their participation in the closed “Kvartirnik” is an invaluable gift for all fans and not only. The group will present their best compositions especially for guests of Kvartirnik and NTV viewers.
Evgeny Margulis told how he once sang with the group when Nikolai Fomenko got into a fight with Andrei Zabludsky. Evgeniy also remembered that Andrey never left the group. The musicians themselves shared the story of how they performed for the first time at the Watch Factory Palace of Culture in Moscow.
Nikolai reminded everyone present that they did not receive a fee for their first concert, although they were promised to pay 100 rubles. In addition, the artists said that while serving in the army they not only recorded albums, but also toured.
Of course, the musicians performed their most popular songs. They also performed “Christina’s Name Day” in memory of the recently deceased author Dmitry Rubin.
“Many people believe that the Mashina Vremeni group were the Soviet Beatles, but alas! The Soviet Beatles are the Secret group, with all the ensuing and incoming consequences! At some point they even began to look like the great Englishmen with their faces!”, - says Evgeny Margulis.
“NTV Apartment House at Margulis” – Saturday, December 16, at 00:40.

The NTV television channel has begun filming the action-packed detective story "Kupchino". Main role Honored Artist of Russia Alexey Kravchenko will perform in the project.

The plot of the story revolves around the friendship of two opposites, who, by the will of fate, are brought together in a police station in the Leningrad district of Kupchino.
1981 Failed rock musician Fyodor (Grigory Nekrasov) is transported by his parents from Moscow to Leningrad, where a relative gets him a job as a trainee at a police stronghold. The relationship between the freedom-loving young musician and his new boss, the stern district police officer Vasilich (Aleksey Kravchenko), does not develop immediately. Vasilich does not take his obstinate subordinate seriously, entrusting him with small household tasks, and Fyodor dreams of leaving the hated service.
Soon the newly minted law enforcement officer resumes his musical hobbies and joins the rehearsals of a local rock band. Together with them, Fedor buys records with Western music at an illegal flea market and during one of these transactions he is taken away by the police. So he gets hooked by a KGB major, who invites him to work for him, handing over information about anti-Soviet sentiments and reporting on the work of his boss.
After much deliberation, Fyodor agrees to work for the major, but does this only in order to use his connections to investigate the next crime in Kupchino, without intending to betray his new musician friends and Vasilich, who has become his friend.
Filming will take place in St. Petersburg and its environs. So the city of Slantsy Leningrad region became one of the first locations and returned to the 80s for a few days: decorative artists turned the local history museum into a grocery store, and a beer stall of that time appeared nearby. Local residents were chosen as extras and willingly agreed to participate in this project.
Number of episodes: 20
Year of production: 2017
Manufacturer: Trix Media
Genre: action-packed detective
Producers: Inessa Yurchenko, Sergey Shcheglov
Scriptwriter: Andrey Belozerov
Director of photography: Dmitry Plyusnin
Stage director: Armenak Nazikyan
Cast: Alexey Kravchenko, Grigory Nekrasov, Ekaterina Panasyuk, Denis Pyanov, Ivan Reshetnyak, Roman Ageev and others.

The popularity of satellite television is facilitated by a number of undeniable advantages, ranging from low subscription fees to a variety of different channels and the ability to watch multidirectional television content. Unfortunately, subscribers of the Tricolor TV and NTV Plus channels periodically encounter partial image deterioration and the disappearance of some groups of channels. Instead of clear video content, the subscriber has to see messages about a weak signal or its absence. Most vulnerable to weak signal NTV plus channels. Tricolor TV is not immune from image deterioration. For channels to start disappearing, the signal only needs to weaken by 15-20%. On NTV Plus, as a rule, free channels initially disappear, but channels for which the subscriber pays are not immune from deterioration in transmission quality. This is explained by the fact that channels are broadcast by different transponders and with different signal strengths, and as a result, channels transmitted from a weak transponder are lost first.

5 main reasons for image deterioration:

1. Atmospheric influences. Strong wind, rain and even light snowfall can temporarily degrade picture and sound. Discomfort when watching satellite television usually disappears as soon as the weather returns to normal. This problem can be solved by installing a dish of a larger diameter, or if you already have a large dish, then you need to more accurately point it at the satellite using a special device for setting up satellite dishes.

2. Malfunction of the plate converter. There are several main causes of malfunctions - the converter has expired or was damaged due to exposure to a thunderstorm. A short circuit and overvoltage can also cause a malfunction. A malfunction of the converter can also lead to the loss of not all channels at once, but only certain groups.

3. Obstacles in the form of vegetation. Most often, the signal is blocked by trees. When installing the plate, it is important not to forget that trees do not stop growing throughout the year. When installing a dish in winter, you need to remember that dense foliage can also become an insurmountable obstacle to the signal. The plate should be positioned with this in mind.

4. Problems with the cable. If the cable was purchased of inadequate quality (most often, Chinese cable is of poor quality), then over time it will self-destruct. The reason for its destruction is the difference in air temperatures, ultraviolet radiation, and moisture (precipitation). Usually the part of the cable that is located on the street is destroyed, the first meters coming from your satellite dish - the cable becomes rigid, cracks easily and circular cracks appear in its outer insulation. It is also possible that there may be unintentional mechanical damage to the cable that was not noticed in a timely manner. The reason may be a violation of the integrity of the coaxial cable connection.

5. Mechanical impact on a plate. Even if you accidentally hit the plate a little, you may experience signal deterioration and even complete loss. As soon as the mirror is slightly damaged, or the direction of the dish is slightly shifted, the subscriber experiences discomfort when watching satellite TV. Or, for example, when a satellite antenna is attached to a window on the 25th floor, where it is constantly exposed to strong winds and, as a result, the antenna mirror loses its shape over time and in the future it may need to be replaced or reconfigured - in such places it is better to install perforated satellite dishes, they provide lower wind loads.


To mark its quarter-century anniversary, the NTV channel launched a special off-air digital project “25 years of NTV”. It operates both on the channel’s website and on a separate platform in the smartphone application - from September 10, the application is available for download in App Store and Google Play.

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On Saturday, September 8, Sergei Voronov and the group “The CrossroadZ” will perform at NTV’s Apartment House near Margulis. Musicians will perform their best compositions especially for NTV viewers.

Evgeny Margulis and Sergey Voronov will discuss what has changed in the musician’s worldview over the years. In addition, the owner of “Kvartirnik” will share the observation that the musician has not performed blues in Russian before, and will also ask what is the reason for the change in the language in which Sergei sings.
Moreover, the founder of “The CrossroadZ” will tell you how he got into the musical group “Flowers”, whose leader was Stas Namin. Also, Sergei admits that he does not know sheet music and remembers how one of the musicians of the group “Flowers” ​​taught him to play the guitar.
And also, friends will come to “The CrossroadZ” to support the musicians and perform their favorite songs with them.
Of course, Evgeniy and his guest will not ignore the significant meeting with Keith Richards. They will also remember the friend and songwriter of the musical group, Alexander Oleynik.
Sergey Voronov is a Russian guitarist, vocalist, and songwriter. Member of the groups "Gallery", "Stas Namin Group", "Blues League", "The CrossroadZ", "Untouchables". And in 1990 he created the group "The CrossroadZ", the musicians have been playing together for 25 years, recorded 5 albums and released 2 concert DVDs.
“It’s finally happened, I brought a team that plays the blues to Kvartirnik! Sergei Voronov and his “The CrossroadZ”! I’ve loved the blues since childhood, I’ve known Voron for as long, and how can I not show him to you in all his blues beauty? It turned out to be a small festival, plus our mutual friends took part in this filming, so welcome to the territory of Moscow blues!” shared Evgeny Margulis.
Watch "NTV Apartment House at Margulis" with Sergei Voronov and the group "The CrossroadZ" on Saturday, September 8 at 00:05.

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    Dear subscribers!
    According to a message from the copyright holder of STB TV channels, New channel, ICTV, M1, M2, OCE - On September 3, 2018, preventive work will take place at the satellite communication station with a complete cessation of broadcasting of these TV channels from 02:00 to 14:00.
    Thanks for understanding.
    Sincerely,
    Viasat Team

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    On Saturday, September 1, Yuri Stoyanov will perform at NTV Apartment House at Margulis. Especially for NTV viewers National artist Russian Federation will sing his best compositions.

    Evgeny Margulis will remember how he first learned that Yuri Stoyanov was an excellent musician. And the actor will share his impressions of how the owner of “Kvartirnik” asked him to come to him: “Once Zhenya Margulis and I were at the same concert in St. Petersburg: my voice died, and I thought: why should I sing with such a voice? ?
    I just went on stage and started playing guitar. And even then he began to persuade me to come to his “Kvartirnik”. I tried to persuade him for six months. In the end, I agreed. At the beginning of his program, Zhenya introduced me to the public as a musician, and said: “Today I want to introduce you to the musician Yuri Stoyanov.” It was very risky. I thought: “Should I just bow and leave?” But since Zhenya Margulis said this, I trust him."
    Yuri Stoyanov will talk about how his career began, about patronage concerts at factories, where they paid for performances with the products they produced. Also, the guest of “Kvartirnik” will remember why he received a bad mark for an essay about his father’s profession, and will share memories of his school pranks.
    During the conversation, Evgeny Margulis and Yuri Stoyanov will touch on the topics of serving in the theater, touring and, of course, the artist will share his experience of learning to play the guitar. He will also tell everyone present about his only music master class from the famous musician Alexei Kuznetsov.
    Of course, the presenter and his guest will not ignore Ilya Oleinikov, who worked with Yuri for many years. They will remember the artists’ first joint concert, discuss their joint work, and Evgeny Margulis will talk about how he met Ilya.
    Yuri Stoyanov is a Soviet and Russian theater and film actor, author, director and performer (together with Ilya Oleinikov) in the television comedy program “Gorodok”.
    "Yuri Stoyanov! Actor, writer, poet, presenter and this side of his activity has been known for a long time, but of course there is a skeleton in the closet that few people know about, Yura is an excellent guitarist and musician from God. We have known each other for many years, and I don’t I’ve never seen him sing, and about 5 years ago, at Zhvanetsky’s anniversary, he went on stage with a guitar and simply played and sang so cool that for a long time I could not recover from amazement!
    Of course, I hid like a hunter and began to wait for the right moment to attack and drag me onto the “Kvartirnik”. And - it worked, long live Yuri Nikolaevich! I’m really his fan, and you?” said Evgeniy Margulis.
    Watch “NTV Apartment House at Margulis” with Yuri Stoyanov on Saturday, September 1 at 00:05.

    The situation when there is no NTV Plus signal is not too common, but if this happens, every client of the teleoperator first of all tries to figure out what this annoying misunderstanding is.

    In most cases, loss of connection with a satellite is a “disease” available in free access channels, however, it happens that those channels for which the subscriber gave his hard-earned money are not shown.

    First of all, if NTV Plus does not work, just in case, call the support service (it works around the clock) and ask if the breakdown lies directly in the satellite, or if you have a banal debt to pay for services.

    Although such situations are very rare, and mostly the source of the problem is still in the equipment, it is worth checking. But let's return to equipment breakdowns that lead to signal loss.

    There are only five possible ones that need to be checked first, let’s look at them:

    1. Cable. Frequent culprit of loss. Problems may arise due to various factors: damage, weather changes, poor quality of the cable itself. It is also necessary to check the strength of the F-connectors - the reason that NTV Plus does not show may be hiding there too.
    2. Physical impact. The cymbal tuning is very fine and, if it is touched even slightly, a number of individual channels or channels may disappear. Another reason for loss may be a foreign object that has fallen into the plate.
    3. Trees. That's right, one of the common problems when NTV channels are not shown, there is ordinary vegetation standing in the way and preventing normal reception. Often this problem arises among users who installed an antenna and equipment in the winter, and forgot that in the summer a large number of leaves will appear on the trees, which will greatly jam the received data.
    4. Weather. Another common cause of loss of image quality. Wind, hail, rain, severe frost can be responsible for the complete disappearance or deterioration of the image. But this problem This is usually temporary and once the weather returns to normal, the sound and picture are crystal clear again. To avoid the influence of bad weather, it is recommended to install satellite dishes with a large diameter.
    5. Converter satellite dish. The main and most common reason why NTV does not show. Failures can be of various types - short circuit, overvoltage, expiration, weather conditions and much more.

    Another common situation is the loss of only one or even a number of channels.

    Here the factors are slightly different:

    1. The plate moved a little.
    2. Poor operation of the console, equipment breakdown.
    3. Preventative work on canals.
    4. The subscriber installed it incorrectly and forgot to insert the access card.
    5. The settings are gone.
    6. The missing channels have been moved by the operator to another broadcast format. To avoid problems in this case, it is recommended to use a new generation of set-top boxes. Ideally, a new product from the operator - an interactive set-top box.
    7. Well, a trivial, but quite common reason - the payment period for these channels has simply ended.

    Bottom line

    There are many reasons for losing reception of NTV channels, and if the above situations did not help correct the situation, instead high-quality picture If you see an annoying “no signal” message, we advise you to contact a specialist.

    They will spend full diagnostics equipment, detect problems and, if necessary, replace or repair the equipment.