Every day the number of subscribers complaining about missing money from their phone accounts is growing. According to the stories of victims, the theft of small amounts is the work of mobile operators. However, such stories often hide the user’s independent connection, without his knowledge, to a paid subscription. As a result, funds were withdrawn from his account for receiving certain information provided by this service.
If a situation of this kind arises and you do not want to give your own money for information that is not necessary, we will tell you how to disable subscriptions on the megaphone.
Among other things, you will have the opportunity to personally familiarize yourself with the list of all subscriptions that are connected to Megafon.
Disabling Megafon subscriptions using your Personal Account
An extremely handy and clearly presented method for disabling subscriptions on Megafon is the Service Guide Personal Account. When you log in, you will be presented with all your connected subscriptions, which you can immediately deactivate.
Managing personal services in Service Guide is characterized by a wide range of possibilities. We have already presented detailed instructions for disabling paid services on Megafon - it remains available to you now.
Disable paid Megafon services through an operator
This method is characterized as extremely universal: to use it, you do not need to have access to the Internet. All you need to do is make a phone call 0500 , wait for the connection with the Megafon operator and use it to disconnect paid services on a megaphone that you don't need.
As soon as the operator contacts you, describe to him the current circumstances and ask a question regarding the list of activated ones for you paid subscriptions. A Megafon specialist will assist you in resolving the current situation.
The operator will ask you about the passport details of the person for whom the SIM card was registered, so you must have access to your passport.
Disabling a subscription on Megafon through the service menu
On your phone, go to the Megafon menu. With its help, you will be able to disable the Kaleidoscope service and all kinds of information that is not of particular interest to you.
First go to the Megafon menu, then – Broadcasting, then – Disable. The same operation can be performed via SMS messages. Using this menu, you can access the management of a number of services, so it’s worth noting it for yourself.
Disable paid services through the Megafon communication salon
The most win-win option for disabling all subscriptions that are not necessary is to visit a salon located a short distance from you cellular communications operator. Here you will also need to have a passport confirming your identity, as when talking with an operator.
Upon entering the salon, contact the services of a consultant, asking him to disable existing paid mailings. A company specialist will assist you in resolving this situation.
The most negative factor in subscriptions is the lack of notification about a decrease in the phone balance, which requires a systematic check of active mailings through the Service Guide.
If you detect unexplained debits of money from your account by Megafon and want to find out the reason for this, we recommend that you read our review, which presents the probable causes, as well as options for eliminating them.
Almost all operators mobile communications impose on their users a variety of paid services or subscriptions. For example, subscriptions may already be installed along with a new starter package or promotional tariff plan. As a rule, there are no monthly fees for such subscriptions for a certain period. But then money begins to be written off from the balance for using such services.
MegaFon usually provides paid subscriptions to customers initially on a free basis. Their free period ranges from two weeks to a month. If you do not get rid of your subscriptions before the end of the test period, the subscription fee will begin to be charged automatically. You can check subscriptions from MegaFon using different methods, and this article will allow you to familiarize yourself in detail with all the methods.
How to view connected subscriptions on Megafon
Before disabling subscriptions, you should familiarize yourself with their list and the terms under which they are provided. You can check the availability of active subscriptions from MegaFon using the following methods:
- Using a ussd request;
- Via SMS messages;
- Using the Internet;
- Find out details by phone
Now in more detail on each point.
Verification via ussd request
The subscriber can use the Service Guide by entering a special code on the phone. To do this you need to dial *105# and make a call. After this, a menu will open on the screen. In order to view subscriptions, dial 1 in the menu, which will allow you to go to Personal Area. Next, you need to enter the number 4, which is responsible for the services section.
Further actions of the client will depend on what data needs to be obtained:
- Number 4 is responsible for the entire list of subscriptions and services included on the SIM card. The list comes in an incoming message;
- Digit 2 – allows you to view only those subscriptions that the subscriber has the right to disable;
- Number 3 – allows you to view information on subscriptions that are provided on a paid basis. The list is sent to the device as a message.
Subscribers can also use the combination *505# . With its help, you can find out information about paid and connected services from MegaFon.
Negative balance? No problem! Use the MegaFon service!
Checking information via SMS
The subscriber can receive information about all paid subscriptions using a SIM card by sending the word INFO or INFO to 5051. The list will be provided in the form of a message.
Checking using the Internet
To check online, you will need to log into your personal account on the company’s website. If you are logging in for the first time, you need to register in your account and receive a login password on your phone, which can later be changed to a more convenient one. It is worth noting that for authorization you should write login () and the received password. To obtain a password, you can use the request and dial *105*00# on the device .
After logging in, you will be presented with an account menu. The subscriber should go to the tab with services and options. After this, the entire list of activated subscriptions will appear on the screen. Also in this window, the client can view the description of options, cost and, accordingly, disable unnecessary subscriptions.
Subscribers can also find out about paid subscriptions through a special portal by clicking on the link, they will need to register and log in http://podpiski.megafon.ru/.
Receiving information by phone
This method is not the fastest or easiest. You should carefully listen to the instructions of the robot voice menu and select the necessary items. To make a call, you need to call 0505. Next, press number 1, which will allow you to find out information on the SIM card, and then number 2 to go to the menu with services and subscriptions. After this, you need to listen carefully to the informant and follow the recommendations.
How to disable paid mobile subscriptions
There are many methods to deactivate paid services. They are similar to those described in the service verification paragraph. Below are methods that allow you to get rid of obsessive subscriptions that contribute to the disappearance of money on your balance.
Disconnection via the Internet
To do this, you will need to log into your personal account on the MegaFon website. Next, you should go to the services tab and go to services and options. In the menu that appears, you can view the entire list of active services and a short description of them. To disable, you only need to press the key that corresponds to deactivation. It is indicated next to each service.
You can also disable it through the company's subscription portal. You can enter it by following the link http://podpiski.megafon.ru/. In it you can both unsubscribe from unnecessary subscriptions and add new ones. To deactivate unnecessary services, go to the “Unsubscribe” section.
Disable via SMS
This deactivation method is an alternative if you cannot do the procedure via the Internet. The subscriber will need to write the word STOP or STOP and send it to phone 5051. In response, the client will receive the entire list of paid subscriptions and short description to disable each of them.
You can also disable subscriptions by sending the word STOP or STOP to the number from which the service activation notification came.
Disabling by ussd request
Each tariff, option, and subscription has its own service combination. With their help, you can disable a specific subscription. Also, the subscriber can receive the entire list of active subscriptions and commands for deactivation if he uses *505# on the phone . This input is a trip to disconnect via SMS.
Disabling via the SIM card menu
Almost all new SIM cards have their own menu. In order to find the SIM card menu, go to the menu of the device itself and find “Megafon PRO” or “SIM Tools”. If there is no such item, then the SIM card is old and can be exchanged for a new one at the company salon.
To check subscriptions through the menu, you should go into it, go to the MegaFon tab and then go to services. Then select subscriptions and go to activated on the SIM card. Then the device will receive an SMS with information about subscriptions and disconnection methods.
If you can’t disable any of the points described, then it is recommended to go to any MegaFon office and have specialists disable unnecessary ones themselves. You can also ask the operator for help help desk by phone 0500.
How to set a ban on subscriptions
MegaFon subscribers can protect themselves from connecting and receiving paid subscriptions. For this purpose it is used special service entitled " ". The service allows you to block any communication methods that are sent to short numbers. Thanks to this, the client will be able to protect himself from connecting to paid services. It is worth noting that this option is provided for subscribers in the Moscow region.
Other clients can use services from the company such as “Ban of paid services”, provided for subscribers of the Central region. "Ban advertising services", available for activation for subscribers of St. Petersburg. For residents of the Volga region, there is the option “Ban from sending entertainment SMS”. And the MegaFon Ural service will make it possible to ban paid content short numbers. More detailed information about the services can be found on the company’s website or obtain information from MegaFon employees.
Clients can activate “Stop Content” using the following method:
- To enable the ban, you will need to enter *105*801# on your phone. and make a call to send it. After some time, a message will be received with information about the successful activation of the service.
- You can also activate the option in the subscriber’s personal account on the company’s website, in the services section.
- Specialists from MegaFon branded salons will also be able to enable a similar service.
If the option has become unnecessary, then you can easily disable it through your personal account or dial the request *526*0# and make a call. The subscriber is notified of the disconnection via SMS. Please note that the service does not work in roaming.
How to connect the necessary subscriptions. MegaFon Mobile Subscriptions service
If necessary, subscribers can independently activate a service such as Mobile Subscriptions. With this option, clients will be able to receive fresh and relevant news on various thematic areas for little money. To use it, simply select the subscriptions you are interested in and confirm your choice.
You can issue such subscriptions and connect them to a SIM card using the following methods:
- Using your personal account, in the services section, find “Mobile subscriptions”.
- You can subscribe through the SIM card menu;
- You can use the application that is installed on the device.
- Send a message by phone 5051.
- Use the special combination *505#digit# and a call, where the number is the unique number of the selected topic.
Using this option you can receive information via SMS, mms or via mobile app.
Subscribers who have activated this service will receive information data in the time period from 9 to 21 hours. The service is not provided free of charge. The cost directly depends on the used information flow, and the activation price is already included in the subscription fee.
- Disable through your personal account in the section with services and options.
- Use the SIM card menu to deactivate.
- Refuse information in the mobile application.
- Send a message in the body of the letter, indicating the word STOP XX, where XX is the information subscription number. SMS is sent to number 5051.
- The last method to disable is to enter the code *505#0#XX# , where XX is the subscription number.
You can accidentally activate a paid service not only by sending a message or making a call to a special number, but also by simply following a link in your browser. So, many sites offer to download free music, and for this you are asked to follow a link. And here you need to be very careful and read what is sometimes written in small print on the site, since by proceeding to download you can automatically give consent to activate the service. This is especially true when using mobile internet when the network automatically detects subscriber number, on which the paid option will be activated.
To avoid unexpected costs for unnecessary services, you should not only be careful when following links, but also use Additional services from the operator. With their help, you can almost completely avoid activation using your paid subscription number.
How to block paid subscriptions
Cancellation of paid subscriptions on MegaFon is available both for individual and for their further connection. If you decide to block access to them on your phone, then just dial the short command *526#. After this, all messages and calls to partner short numbers will become unavailable. Numbers belonging to MegaFon services will remain active.
You also need to take into account that activation is available not only when using short numbers. You can connect to a paid service on sites that offer various services for accessing their content. This means that sometimes you can receive paid content on the service portal, and not receive messages about its use to your number. You can only find out by debiting money from your balance to pay for it.
It is worth remembering that if you prohibit paid subscriptions, those already used by MegaFon number will remain active. This means that fees for them will continue to be charged in the future, until subscriptions to phone number MegaFon.
There are three ways to view MegaFon subscriptions. The first is a call to the operator, who will tell you which paid services are active. You can also ask the MegaFon operator to disable subscribed services that you do not use or connected by mistake.
The second option is to view activated services on the special MegaFon website “My Subscriptions,” which can also be used for a SIM card in a modem. Here you can get comprehensive information, as well as disable subscriptions that the subscriber does not need. Similar functionality is available in your personal account in the services section.
Working with the site has certain features. So, if you simply follow the link, access will be blocked. Full functionality is available only to operator subscribers when using a connection via cellular internet. In this case, the system will automatically identify the subscriber and a list of all paid content services connected by his number.
The third way to disable subscriptions on MegaFon is via SMS. Its advantage is that you can use it without access to the Internet. There are much more disadvantages. To disable subscriptions, you need to know which ones are active for the subscriber. It’s easy to disable some of them - just send a message with the word “STOP” to 5151.
It’s much more difficult with others, including those from third-party suppliers. To disable them you need unique code subscription, consisting of three or four digits. You can find it out online on the operator’s website. The list is impressive, and it’s quite difficult to find what you need right away. To search, you need to know the name of the subscription, or the site on which it is issued. After the word “STOP”, the service code is indicated separated by a space in the message and sent to 5151.
But if you use content services, but want to protect yourself from accidental charges, we recommend activating a separate balance for such services. This cannot be done remotely and will require a visit to the salon. mobile operator. Once you apply for a separate account for content, your primary balance will no longer be available to pay for such services.
You can top up a separate content account with a simple transfer from your main balance. You can do this completely free of charge using the command on your phone *393#.
conclusions
Disabling paid subscriptions on MegaFon is not difficult, but connecting them, especially by accident, is much easier, just like with any other operator. The advantage of MegaFon is that there is a special website that displays all activated by phone number.
It is inconvenient for the operator to disable it via SMS, since you need a unique subscription code, which can be found on the operator’s website, and this will require access to the Internet. Another way to deactivate is to contact the operator by phone and leave a request for deactivation.
It is also possible to set a block on further connection of paid subscriptions. If you need to use subscriptions, you can activate an additional balance to have full control over paying for content.
If money is withdrawn from your account from time to time for unknown reasons, then first of all you should check your connected subscriptions. It is possible that along with free subscriptions, paid ones are also activated. Some of them connect automatically when you visit certain sites. In addition, the operator may initially provide subscriptions for free, but after a few weeks or a month you will have to pay for them. Therefore, if they are not deactivated before the end of the grace period, funds will be debited from the account.
How can I find out which subscriptions are connected?
To obtain information about connected subscriptions, you can use different ways.
– Using USSD command– dial the combination *105# and click on the call. In the menu that appears on the display, press “1”. After this, access to your Personal Account will open. Depending on what information you need, you should click on:
“2” – you can obtain information about those subscriptions that the subscriber has the right to deactivate;
“3” – you can view the list of paid subscriptions. Information comes in the form of SMS;
“4” – you can find out about all active subscriptions, a list of which will be presented in the message test.
Information about paid and activated options can also be obtained by sending a request *505#, after dialing which click on the call.
- WITH via SMS – send a message to number 5051, in the text of which write INFO or INFO. In response, you will receive an SMS with a complete list of paid subscriptions.
– Using your Personal Account– unregistered subscribers must initially go through the registration procedure. To do this you need to fill out special form– specify the login, which is the mobile number, and password. To obtain it, the combination is intended *105*00# , dial which to click on the call.
After registration, you will have access to your Personal Account, where, by going to the services and options section, you can view all active subscriptions.
– Using the portal– follow the link http://podpiski.megafon.ru/ and after registration and authorization you can obtain the necessary data.
How to disable paid subscriptions?
Once you have received information about active paid subscriptions, you can proceed to disable them by selecting one of the most acceptable ways:
– Via SMS– send a message to number 5051, and in the text you should write STOP or STOP. The same text message can be sent to the number from which the service activation notification came.
– Using your Personal Account– after logging into your personal account, you need to go to the “Service Management” section, where you can disconnect. To do this, click on the “Disable mailings” button.
– Using the portal– follow the link http://podpiski.megafon.ru/, then select the appropriate section and disable mailings – click on “Unsubscribe”.
– By calling service center – call back the number or . After connecting with the operator, voice a request to disable paid subscriptions.
– By contacting the MegaFon office– contact the manager, have your passport with you.
– Using the SIM card menu– go to the mobile menu, select “MegaFon Pro” there, where you need to find the SIM card menu. Then you should go to the subscriptions section and find active subscriptions. After this, a message will be sent to your phone with a list of connected subscriptions and how to deactivate them.
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