IP telephony is the youngest, yet promising and inexpensive type of communication, which has many advantages over a traditional connection. It's high quality new way data transmission without using a fixed line telephone communication. Making a call via IP can be compared to receiving mail via e-mail - it is convenient, free (or very cheap), available wherever there is an Internet connection.
MegaFon solutionHow does IP telephony work?
When using a dedicated PBX line, you pay not only for the conversation, but also for the construction and maintenance of telephone exchanges. That is why, unlike IP telephony, PBX always assumes subscription fee, regardless of the number of calls made. Long-distance and international calls are charged separately and, as a rule, are not very profitable for the client. Data transmission over IP is an excellent alternative for those who keep up with the times, actively use the achievements of recent years in their business and do everything to minimize costs without losing communication quality.
In what business is IP telephony applicable?
You can freely use IP telephony from anywhere in the world. If your business involves frequent travel around the country and abroad, communication via IP is the ideal choice. Using regular telephone lines, you are forced to pay for communication services in proportion to the distance between you and the interlocutor, while in the case of IP telephony, the cost of the call will change slightly, regardless of whether you and the other subscriber are in the same room or there are hundreds of kilometers between you.
IP telephony is an excellent solution for both small, medium and large businesses, and for individuals. While a dedicated telephone line is a specific connection to the office, IP telephony is suitable for mobile people and companies. Even if you decide to change your office or are forced to go on a business trip, you can continue to use IP telephony wherever there is Internet. Agree, each time setting up a new dedicated telephone line for your business is a feasible task, but it requires a certain amount of time and money. If you use IP telephony, you won’t even have to pay for the connection again, re-register your number, or perform other unnecessary manipulations. The number to contact your office will remain the same, since the IP to which it is associated has not changed. This means you can stay connected no matter where you are using IP data transfer.
Due to the rapid growth in popularity of IP telephony recently, many operators are ready to provide such services.
What is the advantage of our offer?
- Excellent communication quality, which is especially important during business negotiations. Stable communication with high quality data transmission is an important component of the company’s image.
- High level of service: we value and respect our clients, so we try to solve any difficulties that arise as quickly and efficiently as possible, our specialists are always available to you. You can submit a request to connect to IP telephony, ask a question, or get help from a qualified specialist on our website, as well as by toll free number through the operator.
- Affordable tariffs: conversation via IP technologies is very, very affordable in terms of price. You already pay for traffic to the selected operator, so outgoing calls to mobile and landline numbers have extremely low prices. Incoming calls are free for you, connection to the service is also free of charge.
- A high degree of protection of conversations from eavesdropping when using telephony via IP: data exchange via an IP connection guarantees the confidentiality of information. When using standard telephone communications, unfortunately, there are often cases of attackers connecting to your telephone line and, as a result, their long-distance and international calls at your expense. When using data transmission over IP, the risk of becoming a victim of intruders is eliminated.
- Additional services that are always available to IP telephony users: Caller ID for incoming calls, the ability to set up call forwarding, organizing conference calls with the participation of several subscribers and much more. You can receive calls both on your phone and on your computer (this option is confirmed in Personal account user), funds are debited from one account, which is convenient for both individuals and legal entities.
- System electronic document turnover: you no longer need to worry about the safety of paper documents, organize their sending and receiving, use the services of couriers, for a long time wait for the required originals. We offer a system that is popular among many international companies electronic document management. You will be able to receive the necessary paper documentation in the shortest possible time, in in electronic format. Acts, invoices and other reporting documents are always available in your Personal Account.
IP telephony service is often used corporate clients, whose branches are located in different cities. They have the opportunity to set up short internal numbers for company employees, as well as significantly reduce telephone costs by using traffic instead of dedicated telephone lines. A nice bonus is the ability to “unify” telephone numbers - you can choose uniform numbers for your employees or offices in different geographical locations.
What devices are required to make a call over IP?
You can access telephony via IP using simple IP equipment: PC (you will need to install a standard softphone), a special IP telephone device, easy to use, or an IP gateway. Which IP devices to choose for making and receiving calls is up to you. Many companies today actively use video communication - a mobile phone, laptop or PC is suitable for organizing a video call. However, if you do not want to give up the equipment that is familiar to you and your employees, data transmission via IP channels can be configured on a regular radiotelephone and even a fax using an IP gateway.
How to activate the service?
Once again, please note that the procedure for connecting to IP telephony is free.
All instructions and explanations can be obtained from our specialist by leaving a request for connecting telephony via IP on our website. Becoming a MegaFon IP telephony user is easy: just be our client and apply for the service
The landline telephones we are all familiar with are becoming a thing of the past today. They are being replaced in offices and enterprises by IP telephony - the ability to communicate by phone via the Internet. In our material we will look at the rules for organizing telephony in the office, choosing a suitable communication system, provider and telephone sets.
Analog and IP telephony
Analog telephony- this is a familiar method for receiving and transmitting a telephone signal, which consists of encoding audio messages, converting them into an electrical signal, which is then transmitted through communication channels through an ordinary telephone cable. Before reaching the second subscriber, the encoded information is decrypted and then transmitted to the recipient.
IP telephony is a method of receiving and transmitting voice data over the Internet from one server to another server, while encoding occurs according to protocols, the signal is transmitted via a communication channel to digital form, and the data volume is compressed. Also, IP telephony today, in addition to voice data exchange, includes video communication.
Today, analogue telephony is being actively “displaced” from the service market by IP telephony - calling via the Internet is convenient, fashionable, and cheap. But when choosing the appropriate type of telephony to equip a company office, it is worth considering both options, since each has a number of advantages and disadvantages.
Telephony via computer networks became popular in the world at the beginning of the 21st century. Today, IP telephony is used by both ordinary users of the World Wide Web and corporate clients - firms, offices, corporations. Thanks to the peculiarities of the system, IP telephony is much cheaper than traditional analogue telephony - the cost of calls, especially long-distance and international calls, is much lower here.
IP telephony has a number of functionality. The telephone connection speed of IP telephony is really high, which means that when using it, it is possible to transfer more than one telephone call. That is, an additional telephone line, one or several at once, can be easily and simply added to the office. Since with IP telephony calls are made through computers, there is immediately the possibility of making conference calls, forwarding calls, automatically redialing a number if the subscriber was unavailable, caller numbers are determined in automatic mode and all this without charging additional fees. In analogue telephony, such features can also be connected, but an additional fee will be charged for all listed options.
Also, using IP telephony, the subscriber can immediately protect himself - the telephone signal will initially be digitized and encrypted. Also, the convenience of IP telephony lies in the fact that to make a call you only need an Internet connection and a connection to an IP telephony provider. The Internet today is almost everywhere. Using IP telephony, subscribers can connect video calling functions, exchange messages while a call is in progress, create audio conferences, their address books, find out online whether other subscribers are available for calls, and the quality of IP telephony communication is really high.
Awareness of all the possibilities of IP telephony forces company owners to equip their offices with this particular type of telephony. But don’t forget about the advantages of analog telephony.
First of all, it must be said that this method telephone installation is simple, proven, traditional, reliable. The level of quality of analogue telephony communications today is quite high, and the equipment - landline phones - are quite cheap. A simple landline telephone today can be installed in any office, in any room; this does not require serious time or money, and the Internet and computers are not required to make calls.
As for the disadvantages of analogue telephony, this includes the high cost of long-distance and international calls, difficulties when it is necessary to connect an additional number - this will require a separate line.
Experts attribute the disadvantages of IP telephony to the need for a stable Internet signal and sufficient data transfer speed from 512 Kbps. But in general, all companies and offices that switched to IP telephony after analogue telephony note a significant reduction in the cost of calls, and time is also saved for company employees - calls are made quickly and conveniently.
So, if the activities of your small company do not involve calling other subscribers and receiving numerous incoming calls, then it is better to organize an office PBX using traditional analog phones using analog mini-PBXs. If the company’s activities are directly related to the work of employees “on the telephone”, or receiving calls from all regions of the country, then best option– organization of IP telephony in the office.
How to connect telephony for the office
In order to connect telephony in the office, it is necessary to purchase additional equipment, the choice of which is quite large today.
First of all, for an office in which several telephone subscribers are expected to work at once, it is necessary to install a mini-PBX. Installation of a Mini PBX is necessary in companies with more than five employees who sit in different rooms. If the company is small, located in one office and the specifics of the work are not related to making outgoing and processing incoming calls, then organizing office communications will not be necessary. Mini-PBXs can be analog (for making calls through regular landline phones in the office) and virtual. Virtual mini-PBX is a local telephone exchange necessary to make calls to the company. If an analog mini-PBX is installed directly in the office, then a virtual mini-PBX is physically located at the provider, and the client only pays for connection to it and pays a monthly subscription fee. The mini-PBX is configured by the provider.
Virtual mini-PBX services are provided today by almost all major Internet providers, telecom operators, as well as companies offering IP telephony services. A virtual PBX can be installed in an office, regardless of how many employees will be making phone calls. Using a virtual PBX you can organize wireless communication inside the office, configure the necessary functions depending on the need for a specific enterprise or employee. Installing a virtual PBX today is low-cost and quite simple - market virtual PBX in our country today there are more than 80 thousand companies and among the huge number of telecom operators providing these services, every office owner will be able to choose the most suitable option.
Note
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To make calls using IP telephony to the office, you will need to install IP phones. An IP phone is a telecommunications device for providing communication between two subscribers using voice communication IP telephony. Externally, an IP phone looks like a regular, familiar “home” phone to all of us. It has keys for dialing a number, a display where phone number the called party, a handset, and a connector for connecting to an IP network. Connect such an IP phone to a computer or directly to an Internet line. The familiar IP phone is chosen by users who are “accustomed” to a regular handset. But for greater convenience, IP phones are now being widely replaced by so-called softphones.
Softphone- This software For personal computer, which allows you to make telephone and video calls over the Internet without using a telephone, thanks to the use of a special headset. The softphone can be installed today on any computer or mobile device– as an example we can cite the well-known Skype program, which operates using its own specialized protocols. Through the use of softphones, users can also exchange instant messages, carry out voice conferencing, and receive numerous other opportunities. Softphones are also called “free softphones.” They are convenient in terms of use and beneficial in terms of saving money - buy a separate telephone set no need. To run the program on a computer and make a voice call, you only need a headset - headphones with a microphone that connect to the computer, and a pre-installed program.
The disadvantage of using softphones is the dependence on the quality of the Internet connection - if the Internet speed is low, then calls will freeze or be completely interrupted due to low traffic. Also, another “minus” is that using a softphone is only possible if you have a computer - if the subscriber is not near the computer, he will be able to miss an important incoming call.
Select a number for IP telephony
The telephone number for any organization is its “face” and “business card”. First of all, the office manager needs to decide which number is needed for the operation of his company - a multi-channel number or the simplest landline number. Depending on the needs - the need to create a call center or ensure communication within the office between employees - he will have to make his choice.
Multi-line phone number today it is a tool that helps business development. By installing such a number, you can receive several calls at once, and calls received at such a number are forwarded to company employees who are not busy talking on another channel at that moment. Connecting such multi-channel numbers is ideal for call centers and companies specializing in promoting their services over the phone and receiving numerous calls from clients. Thanks to such a multi-channel telephone number, the client will no longer hear the characteristic “busy” tones on the handset, and the connection will occur in the shortest possible time.
Virtual multichannel number is a service that many telecommunications companies provide today. The essence of a virtual multichannel number is that it is not tied to a specific location, but allows you to remotely connect to the company’s equipment to forward calls. By connecting such a virtual number, for example, with the Moscow code, calls can be received by a company that is actually located in another region. That is, it creates the appearance that the office is located in the city the subscriber needs. Also, such calls can be forwarded not only to the company’s office, but also to personal numbers of employees and even home phones.
Nowadays, good telephone communication is a vital necessity for any business. And the higher its quality, the easier it is to establish contacts with clients and partners. The Multikom company has been working in the market of services of this profile for a long time and is engaged in installing telephones in offices and buildings. Extensive experience and the use of only the latest technologies allow us to provide companies with guaranteed quality services.
Today it is difficult to imagine an organization that would not have access to telephone communications. Connecting a landline telephone is the first thing that managers of large and small companies think about when setting up their office. This is not surprising, given the number of important issues that management and employees of an organization have to resolve every day over the phone.
How are landline telephones installed?
If a company needs a landline telephone for an office in Moscow, then you should definitely contact our company for help. Our specialists will be happy to answer all your questions and offer the following connection options:
The first and most standard option for implementing telephone communication in an office is a traditional city number, which can be obtained by laying a cable. But a number of problems are possible here; standard telephone communication may be accompanied by some difficulties.
Firstly, in large cities, as a rule, all available options have already been sorted out, and getting a landline phone number for a new office can be very, very difficult. After all, the number of offers of city phone numbers is limited. The same goes for connection. additional numbers and lines, if the business grows and expands, it requires improved communications, new phone numbers or new lines, that is, multichannel. In addition, the chances of getting a well-remembered number here are very, very low. The disadvantages of this type of communication are obvious, and, first of all, there is a limited number of numbers and little opportunity to expand the business and the entire system. As already mentioned, with such a connection it is more difficult to increase the number of telephone lines on one telephone number, that is, to organize a multi-line telephone number. But the Multicom company can provide you with the required number of direct lines and numbers. The latter, by the way, you can choose at your own discretion. It is possible to select the most easily remembered numbers.
The second option, which has become increasingly popular nowadays, is setting up a virtual direct landline phone number. This “direct virtual telephone number” service is a very convenient option for those who want to quickly and effectively solve all communication problems in such a simple way. If you do not have the opportunity to bring a telephone to the office permanently, then an Internet connection will help, which is often easier to connect. If there is at least one of the channels, this will solve almost all communication problems. In this case, a telephone cable is not laid, but a connection is established via the Internet, which makes it possible to connect a telephone in almost any territory.
There are quite a lot of advantages here. On the one hand, communication can be established in any place where there is Internet, while the functionality here is much wider, plus, it is worth mentioning the widest possibilities of a virtual PBX.
However, it is not enough to just buy a landline phone; you also need to make sure that the quality of communication is really decent, because this significantly affects the results of negotiations. The Multicom company has extensive experience in installing landline telephones and uses Newest technologies telephone installation, thanks to which many corporate clients have already become convinced of the high quality of the services provided.
What does a virtual phone number provide?
In reality, it works the same as the real one, the only significant difference is its design. It allows you to connect a telephone to the office without unnecessary problems, even where there simply cannot be a landline telephone line in principle. And at the same time, it is possible to enjoy all the advantages of direct city numbers.
A landline number obtained via the Internet makes it possible to conduct business anywhere, while at the same time receiving calls like a landline phone. At the same time, the functionality of the virtual station allows you to redirect calls to where they are required, including combining them into single network Cell phones. So, if you need a telephone for your office, but don’t want to spend money on renting expensive premises, then you can simply connect a virtual direct landline number and receive calls from it in any other place.
The Multicom company can offer you a large number of options, convenient direct numbers starting with 499, 495, 8-800, additional services in the form of multi-channel and virtual numbers, IP ATC and much more. Our priority area of activity is working with corporate clients.
The Multicom company will help you solve communication problems. We will get the phone to the office in a short time and at minimal cost. Depending on the needs of the business will be found correct solution. We have an extensive network of city lines, which allows you to organize high-quality telephone communication without unnecessary problems.
By contacting the Multicom company, each client can count on fast telephone communication to the office, convenient direct numbers, a large number of options and additional services. We will help you quickly solve your communication problems, saving your time and money. Order the service "Phone to the office, Moscow", and in the shortest possible time a multi-line telephone with numbers 495 and 499 will be connected to your office.
A person spends most of his adult life communicating with colleagues, clients, friends, bosses, or simply acquaintances and strangers. Communication is one of the fundamental needs of each of us. That is why, since the times of signal fires, humanity has been developing new and improving established means of communication. The telephone entered our daily life at the beginning of the 19th century. At first these were bulky and inconvenient devices. But, improving year after year, the telephone eventually became one of the most advanced means of communication. Today, the telephone is the most popular means of communication for billions of people. A telephone networks, have already covered the whole world and are present in all parts of the world.
Our advantages
Free visit to inspect the facility in Moscow and the Moscow Region
Free preparation of a commercial proposal or project
Efficiency - from your first call to the start of installation work 3-5 days
Telephonization
Telephonization, in a general sense, is the process of providing an office, enterprise or other facility with internal and external telephone communications, means of switching and other equipment. Full telephone installation significantly improves labor productivity both in the office and in enterprises of all shapes and sizes. Eg office telephone installation- good form for any self-respecting organization. The following types of telephone networks are distinguished:
- Internal telephone network. It is used to connect subscribers within the territory of one facility (office rooms) or a group of them (communication between various workshops, administrative buildings and other facilities in a large enterprise).
- External telephone network. Involves connecting internal telephone network With outside world, via a centralized external line. The connection can be either single-channel or multi-channel.
Functionally and in execution telephone systems are divided into two types - analog and digital. Analog telephony is a well-known type of telephone communication, available to us since Soviet Union. Its widespread use, simplicity and accessibility are the main positive traits this system. Digital telephony - modern look telephone communications, characterized by integration into modern computer and network protocols.
This subtype of digital telephony, IP telephony, is gaining increasing popularity throughout the world. He is distinguished by such positive qualities as:
- Low cost of telephone calls.
- Excellent quality of communication and fax transmission.
- Combined access to computer network Internet.
- Global roaming.
- Low equipment cost compared to analog communications.
Design, installation and maintenance of telephone networks
Telephone installation design
Professional design is the key to high functionality, reliability and long-term, uninterrupted operation of your telephone networks. At the initial design stage, information about the object is obtained, the features and specifics of the building and/or its premises are studied. The main tasks of the telephone network are clarified. At the next stage, a detailed technical specification for laying a telephone network is drawn up and approved with the customer. Having in hand the initially agreed upon telephone installation project Our specialists begin detailed design of the telephone network. At the same time, an explanatory note for the project is being developed.
Telephone installation
The installation of telephone networks carried out by our specialists is a professional and high-quality job, completed on time. Our specialists have an understanding of all the nuances and difficulties that may arise when laying telephone networks at facilities of any complexity and configuration. Telephone installation includes the installation of the telephone network itself, checking and testing the network and communication equipment, installation and configuration of cross-connect equipment, installation and configuration of PBX and all additional equipment.
Maintenance of telephone networks
Maintenance is a set of works aimed at maintaining good condition and compliance with the specified parameters of your telephone network. Over time, it may be necessary to perform preventive and repair maintenance on your telephone network. Our highly qualified specialists will quickly identify and eliminate any faults in your communication networks of any complexity. We monitor all innovations in the field of telecommunications technologies, which always allows us to guarantee high quality service for telephone networks. Carrying out all necessary preventative maintenance will allow your telephone network to operate efficiently, stably and uninterruptedly.
Our company is a guarantee of reliability, quality and high level of service
In the modern world, telecommunications play a major role in everyday life and work. Reliable communication in your office, store or shopping center will significantly increase productivity and the level of comfort of the entire team. Our company guarantees the quality of all work from the design and installation of your telephone network to its preventive and repair maintenance. We also carry out effective configuration of automatic telephone exchanges of any class and type. By contacting our company, you are contacting professionals in their field.
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