The MTS company offers its users not only communication services and mobile Internet, but also provides many customers with home Internet and television. Today, almost any subscriber knows how to check the balance on an MTS phone and get any information regarding their number and package balance. However, not every client knows how to find out the balance of their MTS home Internet. In today's review, we will tell you about ways to check your home Internet account, and also from the article you will learn how, if necessary, you can top up your home Internet balance.
Ways to check balance
There are several ways to find out your MTS balance on the modem:
- through MTS Personal Account;
- through the office telesystem center.
You can also view the status of your account through terminals. For example, information can be viewed at any ATM for Sberbank payments. To get the necessary data on the screen, simply click on the corresponding mobile operator, select “Home Internet” and after entering the password and contract number, the information you need will appear on the screen. By the way, here, if necessary, you can top up your balance.
It is also possible to check the balance of funds using a digital contract. To do this, you need to go to the page bill.utk.ru, select the required item, and after entering the necessary details, press the “Check balance” button. However, it is worth clarifying that through this address you can only find out the balance of funds; it is not possible to manage your account through this site.
Now let's take a closer look at how to check the MTS home Internet balance using the first two methods.
Checking your MTS Internet balance via a computer will not take you much time. First of all, subscribers of a mobile operator need to know that it is unnecessary to come up with a password and login on their own, since they are already specified in the contract. That is why it is worth carefully studying the agreement concluded with the television system for the supply of Web services.
Once you have found your login information, you can start checking your Web balance:
- First of all, you will need to go through a simple registration. To do this, go to the page lk.ug.mts.ru and enter the login information assigned to you;
- After this, you will immediately be redirected to your Personal Account, where you can find out all the information about the status of your account. If there are insufficient funds in your MTS personal account, you can immediately deposit the required amount of money on the spot.
In the same way, you can control how to view the balance of your home Internet through this MTS TV website. Detailed description Work with the site can be found on the main page of the site, in the “Table of Contents” category.
But if you have forgotten your password or login, and it is not possible to find the document, you will have to order the restoration of your login data.
In fact, there are several ways to restore access:
- via the website:customer.comstar-direct.ru (the link is available both from mobile and stationary devices). To receive new login information, send email with a statement to the address [email protected]. Application samples can be found by following the link: corp.e-burg.mts.ru, in the “Feedback” section;
Important! Get New Password login will not work if you use email addresses, intended for mobile subscribers TV systems!
- through the office center of the mobile operator. In this case, you will need to take your passport with you. If the contract was concluded for a third party, then you must have in your hands a notarized document with the signature of the person who ordered the Web services. In addition, you will need to provide the company manager with copies of his passport.
Checking your MTS home Internet balance through the company's office is a time-consuming method. Many subscribers are frightened by this method of control, due to the fact that salons mobile communications MTS are not always at hand. For example, for residents of remote corners of Russia, the method is inconvenient because there may be only one such center for the entire city, and besides, it is usually not located in the very convenient location. And residents of big cities are not so much afraid of the trip to the phone shop as they are of standing in traffic jams for hours.
That is why checking the MTS Internet balance through the office center is ordered only in desperate situations, for example, when the contract and password are lost, and the subscriber is not able to restore them on his own.
So, if you still decide to find out your home Internet balance through the office and you are not afraid of wasting time, then you can find out the MTS home Internet balance right on the spot. In this case, all that is required of you is to have a passport or a notarized power of attorney from the owner if you plan to check the balance of money in another user’s account.
Having arrived at the office center, go up to any manager and tell him the essence of your question. After checking the documents, all the information you are interested in on the Web account will be provided within a few minutes.
You can pay for the use of Web connection services at the nearest TV system store. To do this, you will need the same documents as in the previous case. Once at the salon, inform the company employee about the purpose of your visit and provide the necessary documentation for verification. After checking your personal information, the manager will make a statement of your balance and announce the payment amount. Payment is made on the spot.
Important! Don’t forget to take receipts, because if any disputes arise, they can be very useful to you!
You can also pay for the service through a Sberbank payment terminal. To do this, select the “Internet” button and find the “Home Internet and MTS TV” subsection. After clicking on the indicated icon, you will see an empty form in which you will need to enter your payment details (personal account). After this, insert banknotes into the slot of the same name, after the device determines the amount, press the “Pay” button and collect the check.
You can also pay for a high-speed connection using your personal account, just not a mobile one, but one provided for home Internet users. After entering your login and password, go to the “Top up” category and deposit the required amount.
Here you can transfer money from various payment systems:
- via online or Sberbank plastic card;
- through payment online services Yandex Money and WebMoney.
You can also pay for the service at any Russian Post post office. To do this, you will need to fill out a payment receipt, indicating your details and the recipient’s details. You can read more about this method on the company’s official website.
Important! Whatever replenishment method you choose, first familiarize yourself with the commission set for the transaction. Because if your Web balance is not enough for just one ruble of the fixed amount, the high-speed service may simply not be connected.
Undoubtedly, every MTS client needs to understand how to find out the balance on their account. There are several ways to do this. Here we will look at the five main ones. The fastest and most popular method is, of course, typing the USSD command.
How is the balance checked in a situation where the connection is lost or the smartphone screen suddenly stops working? For this purpose, there are options such as calling the service technical support, operator, USSD request and application for your device.
How to find out MTS balance?
As we said above, the status on your account is found out by making a call, sending a request, or through an application on your gadget. You can also find out your MTS balance via the Internet.
Mostly quick option here is sending a request. At the same time, there are also cases when it is necessary to check the balance of another SIM. A separate special method is suitable here.
USSD request to determine balance
You should dial the following combination on your phone: *100# . Press the call key, and on the gadget screen you will see the balance and expiration date of the card. If your phone does not have Russian, enter the following combination instead of the above: #100# .
To check the availability of packages of minutes, SMS and traffic, use *100*1# .
You can also find out about the availability of SMS, MMS, minutes, and traffic packages that have a limited validity period by applying *100*2# . In the message received after completing the request, you will also see the validity period.
Do you have connected GPRS packages? Find out about their balance by request *100*217# .
How to find out the MTS account balance through the service number?
By call
It is also possible to contact service number 111 . There you will hear an auto-informer. To find the item you need there, listen to what the informant says and press the desired number. The answering machine will tell you the status of your balance. Is your phone not functioning correctly or has its screen been broken? Then this method is quite suitable for you.
Via SMS
You also have the option of checking your balance via SMS. To do this you should send 11 on 111 . Please note that calls and SMS to 111 are not charged.
How to find out the MTS balance on the personal account of a loved one?
MTS has interesting opportunity checking another person's balance. To do this, his number must be on the “favorites” list. This option is provided completely free of charge. To check the account of a person close to you, simply dial *140*phone number# .
Call operators to check balance
This method will take you a lot of time, so use it in extreme cases. After all, to check your balance there are the fastest and simple ways. Operators are called when there are some problems or some important issues have arisen that cannot be resolved without the intervention of operators.
Phone number for contacting operators – 0890 . It is available around the clock and on any day.
It is advisable to call operators on weekdays, namely before lunchtime, otherwise you will have to wait quite a long time for your turn.
In addition, there is an interesting option to select the “Call me” option. You will hear about this from the answering machine. You can go about your business and the operator will call you.
We repeat, calling the operators is necessary only in extreme cases, since it may take 15-20 minutes for the operator to respond. So it’s better to use other ways to check your balance.
Using the phone application
The company developed a service called “MTS service”. It is designed for self-service of network users. Here you can control your expenses, manage your SIM and more.
What are the advantages of using the application:
- Ability to check your account, bonuses, status of package services.
- Here you can top up your account.
- Here you can find information about all available tariffs, as well as the ability to switch to a new one.
- Ability to connect subscriptions, services, as well as disable them.
The application is available to smartphone users on both Android and iOS. You only need access to an Internet connection or use Wi-Fi.
Android users can find the application in " Google Play”, and those who have “iOS”, accordingly, have the opportunity to download it from the “App Store”.
It is worth noting that you have the ability to connect an option called “Live Balance”. Thanks to it, information about the account status is displayed on the screen of your device after every SMS, call and other paid transaction. You will only need to pay daily in total 10 kopecks. This way you can take control of your spending on mobile communications, and also significantly reduce your expenses.
So the balance check is carried out completely different ways. Now you know everything about how to find out the balance on MTS on your phone. All that remains is to choose the simplest and fastest one, which is always the USSD service. Stay in touch with your loved ones, stay with MTS!
MTS clients who use satellite television, today they can easily solve various problems and emerging issues without resorting to the help of company employees. In other words, subscribers do not have to go to branded showrooms and do not call support operators, because there is an MTS personal account. With its help, you can solve problems yourself, connect options and participate in a promotion to return 20% of funds; you also have the opportunity to change tariff plans and pay for them.
Functionality of the MTS Satellite TV personal account
Registered clients with this service will be able to enjoy the following privileges directly from their computer, without leaving their home or office:
- The ability to independently manage the services provided by the MTS operator: you can connect additional television channels and the Internet.
- Quickly view the history of cash payments, the current balance, not only for the main account, but also for the bonus account; in addition, it is possible to immediately find out how and what to spend bonuses on.
- It is also possible to make personal settings for satellite television.
- It is possible to view the active tariff plan, as well as the history of its replacement.
- Transfer money to different accounts and top up your personal account.
- Pay for television and home Internet.
- Receive data on the remaining traffic for the Internet.
- Much more.
A personal satellite TV account from MTS will allow you to open access to a self-service system, which significantly saves clients’ time for conducting various operations. The service works smoothly and continuously. Each person can log in to the system at any time of the day and perform the necessary actions.
Connection, registration and login to your personal account
To use their personal account, clients need to go to the MTS main page on the website, after which the “My MTS” button will be presented in the right corner, at the top. You need to click on it and select the item of interest from the list provided. In this case, it is Satellite TV. The next window will provide access to interactive satellite TV and regular TV. Having selected the desired section, you will need to know about login and authorization methods, which will be discussed below.
It should be noted that registration in the system is carried out with some differences, if we consider the option of registering in an account for mobile communications. Subscribers will need to have a service agreement in hand, as well as their passport details. After entering the required data, you must click on the login button and a message with an authorization code will be sent to your phone.
For a detailed examination of different TV cabinets you will need:
- For interactive TV, you need to follow the link https://login.mts.ru/amserver/UI/Login. After which two lines will be presented. One of them is login, in other words, mobile number, and the second is the password, which is obtained after clicking on the “Receive password by SMS” button or by calling the support service number. By entering necessary information, it will be possible to log in to the system and access to data and independent management will be open.
- For satellite TV (linear), you will need to follow the link https://lk.ug.mts.ru/#/auth/login, where you also enter your login and password. The number of the drawn up contract is used as a login, and to obtain a password you need to call the support service.
The support number is available to all subscribers. To do this, you need to call 88002500890, after connecting with an employee, you will need to ask him to switch the line to the satellite TV support service. Next, the conversation will be switched to another operator, who will need to provide his passport details, as well as the number of the contract for the provision of services. After establishing the user’s identity, the operator will send a text notification to the mobile phone, the body of which will contain required code to access the office.
If you forgot your password
In the event that, due to various circumstances, the authorization code is unknown, the user will need to restore it. The procedure is not complicated and for this MTS suggests using several methods:
- You can personally contact an employee of the company salon. It is important to take with you not only your passport, but also a contract for the provision of services. After this, employees will be able to recover the password and access to the account will be restored.
- It is more convenient to use the Internet to restore the code; to do this, you need to seek help and apply for restoration through email. It will be faster, of course, to use your personal account page; under the password line there is a “Forgot your password?” button. You need to click on it and a menu will open. In the menu itself, the client indicates his mobile phone number or address email box, contract number. Next, the password will be delivered using the selected method, but you need to know that it only works for 15 minutes. After 15 minutes the procedure will need to be repeated.
- Help restore forgotten password support staff can. To call an operator, dial 88002500890 from a mobile or landline phone. After this, a voice menu will open where you can contact a “live” operator. Once the employee has identified himself, he will be able to help solve the problem, but it is recommended to have a piece of paper and a pen with him to write down recommendations or the password itself. There is no charge for calling the operator, but waiting for an answer sometimes takes up to half an hour, so it is best to use the Internet.
Daily on personal account A large number of people register because it is convenient, and after authorization a lot of advantages and opportunities open up. Using your personal account is very easy, because its menu is intuitive for anyone, even those who have no experience with the Internet or technology.
MTS – major operator, which offers its users mobile communications, Home Internet, and TV services. It is difficult to imagine a modern person without mobile phone and wired Internet. Certainly, cellular telephone Almost everyone needs it now. This is a convenient and already familiar means of communication that almost everyone can use. It will not be difficult for anyone to check the balance on their mobile phone account. Simple command and the balance is displayed on the tap or sent via SMS. What should Home Internet users do? We'll tell you how to check your home Internet balance from MTS using personal account and not only.
Why do you need to know balance?
Most modern tariff plans home Internet are unlimited. By paying a fixed amount, the subscriber receives the right to use all resources of the Network without traffic restrictions and write-offs additional funds, but knowing the account status is necessary in order to:
- replenish your balance on time and avoid service disconnection for non-payment;
- find out the amount required for crediting (if you previously paid an amount higher than required by the tariff).
How to check your account balance
When connecting to the wired Internet, each subscriber receives his own number (personal account); using the personal account, you can make transactions under the agreement and check the balance. In order to find out the balance (Home Internet from MTS), you can use any option:
- go to the subscriber’s account on the website, fill in the login (personal account number) and password fields (they are issued at the time of conclusion of the contract). Account status information is displayed on home page personal account.
- contact the MTS call center, provide the personal account number and full name of the owner of the agreement;
- contact any office of the company (owner with passport).
- check your account status at the payment terminal. Some companies (Sberbank, etc.) provide the opportunity for MTS subscribers to see their account status on the terminal screen. To do this, when paying, you need to enter your personal account and password, the information will be displayed.
The easiest way to find out the password is on the MTS website:
- through search engine find the MTS website or register in address bar: www.mts.ru;
- in the upper corner (right) select “My MTS”;
- in the pop-up window - Home Internet and TV;
- choose locality, in which the service is connected;
- press the “login” button;
- register a login and password (from the contract or subscriber directory);
- see the data on the start page.
If data (password, login) is lost, the owner of the contract needs to go to the communication salon or call MTS 0890 or 88002500890.
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