Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and concise as possible.
If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.
Warranty and responsibility
A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.
Half the success in Apple repair is the quality and reliability of spare parts, so a good service works directly with suppliers, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.
Free diagnostics
This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.
Service repairs and delivery
Good service values your time, so he offers free shipping. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.
Convenient schedule
If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00
The reputation of professionals consists of several points
Company age and experience
Reliable and experienced service has been known for a long time.
If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored.
Other service centers trust us and refer complex cases to us.
How many masters in areas
If there are always several engineers waiting for you for each type of equipment, you can be sure:
1. there will be no queue (or it will be minimal) - your device will be taken care of right away.
2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices
Technical literacy
If you ask a question, a specialist should answer it as accurately as possible.
So that you can imagine what exactly you need.
They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.
What to do if it doesn't work
proximity sensor
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What to do if the proximity sensor on your iPhone doesn't work?
Proximity sensor
in iPhone - this is one of the main parts of the phone. It is needed for:
- adjusting the monitor backlight during discussions;
- to dial a number;
- to enable the Siri voice service;
Accordingly, users have no basis for using our client, the functions listed above remain, if not
the sensor is working
proximity on iPhone. The constantly backlit screen during a call is a particular inconvenience. Due to the non-working sensor, buttons and icons are pressed, which of course interrupt the call.
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Causes of malfunction
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A non-working sensor may be a consequence of:
- mechanical damage (due to a fall or impact of the iPhone);
- train wear;
- Excessive amounts of dust getting on the sensor;
- moisture getting into the phone case. Then you should disassemble the phone and dry it; our client is left with the display components separately;
- Problems after firmware update.
You need to pay attention! Sometimes the inactivity of the sensor may occur due to the cover that covers it. A poor-quality protective glass may also interfere with the proximity sensor's operation.
Firmware rollback
Often a problem with the sensor appears after installing updates. Developers don’t often have time to fix things, leaving our client with bugs. If you don't want to wait new version firmware with the solution, you can roll back the OS to the previous version. Follow the instructions to return previous version OS:
- connect your device to your PC and open the iTunes application;
- Hold down the Shift key on personal computer but click on “Restore iPhone”. In the OS X operating system, you need to hold down the Alt button;
- Select the most recent backup. Wait until the components are installed. It will take less than forty minutes.
The sensor stopped working after replacing the display - solution
If you change the iPhone screen and after a while the proximity sensor stops working, this means that the position of its frame has been violated. As a natural result, the sensor is unable to perform its function. You can correct the position of the element yourself. Disassemble the phone (use only tools designed for iPhone - picks, pentagonal screwdriver, suction cup, Phillips screwdriver, spudger). Unfasten the back cover of the device, first disconnecting what remains for our client to do is the mb cables.
Find the proximity sensor holder:
Remove the sensor frame and reinstall it. Remember, the element must be located exactly in the frame of the case.
Right installed frame shown in the figure:
Replacing a cable in an iPhone
Thanks to the instructions described below, you can replace a non-working sensor yourself. Before purchasing a new cable, carefully examine its markings. The original product contains digital and character codes, QR codes and company inscriptions with the corresponding symbols. A genuine cable for iPhone consists of the following.
Why doesn't the proximity sensor work on iPhone (4, 5, 6, 7, 8, X and SE), what should I do?
I assume you have heard about the proximity sensor and know why it is needed. However, for those who do not know what we are talking about, we will very quickly tell you what it is. The contactless sensor was first introduced in 2007. Its main task is to detect objects brought close to the screen.
For what? It blocks accidental and involuntary presses, for example, when making a call, holding the phone to your ear, you will not be able to take out a loan, sell a car or call the Ministry of Emergency Situations. Useful feature don't you think so? In addition, during long calls it helps to save battery by putting the screen into sleep mode. So why doesn't the proximity sensor work on iPhone 5, 6, 7, 8, X?
Determining the cause of a malfunction without preliminary testing is quite problematic. After all, the problem may be a malfunction software or physical damage. We will list the most common causes of the malfunction.
Malfunction of the replaced one iPhone screen– as a rule, this problem occurs when the screen is broken and replaced incorrectly. Let's imagine a situation: you dropped your iPhone, it was without protective glass and its screen was very cracked. You have a desire to replace it, but after learning how much it costs to replace it at Apple and how long it will take, you give up this idea and decide to replace it yourself.
And here, you may encounter two problems that you most likely won’t even know about. First, you can buy a cheap, low-quality screen that doesn't support half the functionality of the original iPhone screen. And second, you may not connect it correctly.
Physical damage is a fairly common problem. Try to remember how long ago the proximity sensor stopped working, whether you dropped your iPhone at that time or exposed it to moisture. If yes, then most likely this is the reason. The only way out of this situation is repair from Apple.
checking iphone proximity sensor
Buying a broken smartphone – Apple is one of the largest companies in the world, with a huge number of customers and it becomes a responsibility to produce a quality product. However, this does not mean the absence of marriage. In any production, people are responsible for quality control, and they tend to make mistakes. If you have received a defective iPhone, contact us as soon as possible. service center Apple.
Software malfunction - sometimes the problem may be a bug iOS update or incorrect installation any application. Solving this problem is quite easy, but you risk losing all the files on your smartphone.
How to fix proximity sensor problems on iPhone?
Remove the case and protective glass
This is perhaps the simplest, but often not very effective method. However, try removing the case and screen protector of your smartphone and test if the problem persists.
Reboot your smartphone
As absurd as it may sound, simply rebooting the iPhone helps eliminate half of the problems. In order to restart your iPhone, you need to:
- Hold the power button for a few seconds until the “Power Off” slider appears.
- Move the slider to the right and wait 2-3 minutes.
- Press the power button until the Apple logo appears on the screen.
Hard Reset
iOS update
Updating the operating system can fix many problems. including a non-functioning sensor iPhone proximity. With each new update, previous bugs are fixed and performance improves. Sometimes the design is updated and new features are added. In order to update iOS, you need:
Reset
If none of the above methods work, you can reset all settings on your iPhone. This usually fixes iPhone 5, 6, 7 proximity sensor glitches.
In order to do this, you need:
- Open "Settings".
- Tap "Basic".
- Select the “Reset” → “Reset all settings” function. After entering the password, click "Reset all settings" to complete the process.
Reset all data and settings
This method will not only erase all settings, but also all data, including apps, photos, videos, etc. Before you begin, create backup copy data. In order to make a reset, you need:
- Open "Settings".
- Tap "Basic".
- Select the “Reset” → “Reset content and settings” function. Enter your password and then confirm your actions.
iPhone recovery
iPhone proximity sensor not working after update? You may be wondering what the difference is between this and the previous step. After all, both methods erase data and reset all settings. In fact, the difference is not great, but it is there. The recovery process will also format and reinstall the OS.
- Connect iPhone to Mac/PC with using usb cable.
- Make sure you have installed latest version iTunes.
- Open iTunes.
- In the summary tab, click the "Restore" button.
- Next, all that remains is to wait for the procedure to complete.
You can restore using the program. Errors occurred during recovery, list and their correction.
What to do if the proximity sensor on your iPhone doesn't work?
The proximity sensor in the iPhone is one of the main elements of the phone. It is needed for:
- adjusting the display backlight during calls;
- to dial a number;
- to enable the Siri voice service;
Accordingly, users cannot use all of the above functions if the proximity sensor on the IPhone does not work. The constantly backlit screen during a call is a particular inconvenience. Due to a non-working sensor, buttons and icons are pressed, which can interrupt the call.
Causes of malfunction
A non-working sensor may be due to:
- mechanical damage (due to a fall or impact of the iPhone);
- train wear;
- Excessive amounts of dust getting on the sensor;
- moisture getting into the phone case. In this case, you should disassemble the phone and dry all the display components separately;
- Problems after firmware update.
Note! In some cases, the inactivity of the sensor may occur due to the cover that covers it. A poor-quality protective glass may also interfere with the proximity sensor's operation.
Firmware rollback
Often a problem with the sensor appears after installing updates. Developers do not always have time to fix all the bugs. If you do not want to wait for a new firmware version with a solution, you can roll back the OS to the previous version. Follow the instructions to return to the previous OS version:
- connect your device to your PC and open the iTunes application;
- Hold down the Shift key on your personal computer and at the same time click on “Restore iPhone”. In the OS X operating system, you need to hold down the Alt button;
- Select the most recent backup. Wait until the components are installed. It will take no more than 40 minutes.
The sensor stopped working after replacing the display - solution
If you changed the iPhone screen and after that the proximity sensor stopped working, this indicates that the position of its frame was violated. As a result, the sensor cannot perform its function. You can correct the position of the element yourself. Disassemble the phone (use only tools designed for iPhone - picks, pentagonal screwdriver, suction cup, Phillips screwdriver, spudger). Unpin back cover device, first disconnecting all motherboard cables.
Find the proximity sensor holder:
Remove the sensor frame and reinstall it. Remember, the element must be located exactly in the frame of the case.
A correctly installed frame is shown in the figure:
Replacing a cable in an iPhone
Thanks to the instructions described below, you can replace a non-working sensor yourself. Before purchasing a new cable, pay attention to its markings. The original product contains digital and symbolic codes, QR codes and inscriptions of the manufacturer with the corresponding symbols. A genuine iPhone cable looks like this:
As a rule, a breakdown can only be corrected by replacing the cable part. It contains the phone's front camera and proximity sensor mechanism. Unfasten the back cover from the iPhone display module and begin replacing the part.
Place the module on a flat surface and unscrew the screws shown in the figure:
Disconnect the top speaker cover and then the speaker itself.
Using a spudger, disconnect the front camera and proximity sensor cables.
Using tweezers, carefully remove the sensor (painted in purple tint) from the cable and replace it with a new part. You can also replace the entire cable.
First part. What is the iPhone proximity sensor?
Quality depends on design. This sounds good, doesn't it? All this means is that if the item, be it a car or something more mundane like a toaster, is shaped in the right way, it will perform well. No one can dispute that the standards Apple designs are among the best. According to the opening statement, this means that the products are high quality goods. This means they rarely fail, but it doesn't mean they never can.
Physical damage can happen to any phone. While we don't recommend testing this, iPhones generally survive a drop in good shape. But, again, not all damage is on the outside and is visible; there may be internal damage. Additionally, although quality control standards are notoriously fiercely demanding, even parts inside an Apple device sometimes fail. if you accidentally dropped your iPhone, you can recover data from broken iPhone and try to fix it after you get the data from it.
It's rare, but it does happen, and one of the items that is known to fail is the proximity sensor. This is a very small device that detects if anything is close to the front of the phone. Sounds innocent enough, but if it violates or fails in some way, you will understand how very valuable it is. When the sensor is working and there is something in close proximity to the phone, touch screen turns off. This is why you can hold the phone to your ear to make a call without any problem since the touch screen is disabled. If the sensor fails and you make a call, your face gets closer to the front of the phone, and calls for an app to open, maybe music to start playing, or worst of all, the call gets cut off, then you'll know what the sensor does and what happens if it doesn't work.
The proximity sensor stops unintended actions and saves battery life too.
Part two. Why is my iPhone's proximity sensor broken?
As we have already suggested, Apple device, very much. But as we've already acknowledged, glitches do still happen. The contactless sensor may fail for various reasons.
- Changing the screen on your iPhone - Screens that break must be fixed, usually by replacement. This may cause secondary problems with the proximity sensor. Basically, if you were to take everything from iPhone cases, and put it on the table, you would wonder how it was possible to get it all back in there. What we're talking about is that the parts on the iPhone are very small and need to be positioned very precisely. It is possible that the very precise position of the proximity sensor was misaligned when the screen was replaced.
- Huge impact on a hard surface - We certainly don't recommend you check it out, but we think the iPhone is a tough nut to crack. Most of us add a case and a screen protector just to give ourselves a little more protection. Even then, damage occurs and, despite Apple's best efforts, the real damage can often be internal to the device. Parts, like the proximity sensor, are manufactured to extremely high standards, but can be broken.
- Problem Manufacturer - Apple is one of the largest companies in the world, with massive purchasing power and demanding high standards. However, this does not mean that they are 100% immune to failures. Technology fails sometimes and it has even been known to cause iPhones to fail at the time of purchase.
- The system is problematic All of these systems are very complex and this includes software, IOS and applications. Sometimes when upgrading to iOS 9 or iOS 10, or just some quirk of normal operation, iOS becomes corrupt and may need to be fixed.
Part Three: How to Solve iPhone Proximity Sensor Problem
We've seen what a proximity sensor does and how it can get damaged. Sometimes, for some reason, it is simply not convenient to go to a repair shop. While we recommend that you be as careful as you can, we are going to give you some ideas on ways to fix proximity sensor problems. Besides solution 1 and solution 2, other solutions may cause data loss, so you'd better back up your iPhone in advance.
Solution 1: Restart your phone
It's a bit of an industry cliché. It's a cliché because it often works. It's just that sometimes, even big problems can be solved with a simple reboot. If you find that the sensor is not working, simply reboot. Then, if the first one fails, try rebooting the phone, turning it off and again, a second time.
Just turn it off and then on again.
Solving system errors 2. Fixing
As we've already noted, sometimes it's the software rather than the hardware that is the problem. The main software is involved in proper operation iPhone is operating system, this is some version of the firmware that runs your phone. We believe that dr.fone - iOS Recovery System is one of the best tools as a companion for your iOS devices, your iPhone, iPad or iPod Touch. The tools can solve various problems, pictures that could be caused by software and system errors.
Video guide: How to fix iOS system problems with dr.fone
Solution 3: Clean the display
This may seem ridiculously simple, but it is quite possible that another very simple action could solve this problem. Remove your case, and remove any screen protector, and thoroughly clean your iPhone. A glasses cleaning cloth is one of the best things to use.
Check if the sensor is working by calling while standing in front of the mirror, and seeing if the screen dims as you lift the iPhone to your ear. If this happens, the sensor is working. We know that it seems too simple, but, only sometimes, things.
Solution 4: Hard reset
This is really a more brutal version of the first solution. An iPhone factory reset is a little more intensive in its efforts to clear out errors to get everything straightened out correctly and in the right place. All you have to do is next steps in the screenshot below. Sometimes this will be enough on its own to make the proximity sensor work.
Solution 5: Put iPhone into DFU Mode
By default, Firmware Update restores the structure of the software running on the phone from the foundation. Please keep in mind, however, that when you perform a DFU restore, absolutely everything is deleted and things could simply go wrong. Here's what you should do.
Solution 6: Do It Yourself - Level or Modify the Proximity Hold
This is for the brave, those with a steady hand and probably very keen eyesight.
One part of the Proximity Sensor, the part that keeps it in the right place, correctly aligned, is called the holding distance. It is possible for it to become damaged, but it is very likely that it will need to be replaced if missing. It’s just that sometimes, when a phone is being repaired, say, the screen is being replaced, no one notices it falls out nearby. After holding iPhone Proximity is replaced or aligned correctly, this should solve the problem. You can also add a small strip of tape to the sensor to make sure it doesn't fall out.
Solution 7: Problems with non-OEM screens.
Another one for those with the confidence and skills to approach it.
What happens with some of the aftermarket screens that cost much less than the original Apple offers is that they allow too much light. If you disassemble the phone, then with great care, you can put some insulating tape all over the screen, just where the sensor is, and cut two small holes to allow light, but not too much, right up to the sensor.
It can be very frustrating when your iPhone's proximity sensor malfunctions. We really hope that we were able to offer you some solutions.
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