The Smart Center service center will help you in any situation without any problems. Our technicians know first-hand the typical malfunctions of phones, including HTC phones, so they will provide you with the necessary assistance in the shortest possible time and at a reasonable price. We can repair any HTC model. We will install original spare parts if it is not possible to restore the damaged ones.

If your HTC does not turn on, but you have not dropped it or spilled anything on it, then the problem may lie in a faulty battery or a malfunction software. After diagnostics, the technicians will do everything necessary for the device to operate normally.

If there is no image on the display of your HTC mobile phone or any defects appear on the screen, then you need to diagnose your phone. Most likely, as a result of falling to the ground or into water, the cable failed, the controller on the board burned out, or a software failure occurred. As a rule, in such cases, replacement of components is required.

The phone does not connect to the network

If the phone does not receive the network (loses the network), then the first thing you should do is check the SIM card. If everything is fine with it, then you need to look for the problem in the low-quality firmware of the mobile device.

If your HTC phone does not charge or does not hold charge well, you need to pay attention to the serviceability charger or charging connector due to mechanical damage. It could also be caused by a faulty accumulator battery having defects. Or maybe there is a problem with the software. All this can be determined by the service center master.

Buttons and keyboard do not work

If your phone has stopped working due to errors in use (drops, moisture) such as joystick, keyboard, microphone, Touchpad, power button, camera, then you need to contact a repair shop for help. Specialists will assess the extent of the damage and replace or repair non-working components.

Speaker doesn't work

If the phone's speaker does not work or is quiet, the problem lies either in the speaker itself or in a non-working cable. After service diagnostics The technician will accurately determine the cause of the phone malfunction and will be able to help you.

If after a fall mobile phone The HTC constantly reboots, or the HTC freezes, and the bluetooth does not work in the phone, SMS messages are not sent, then you should contact the service center for a diagnostic examination. It is possible that the problem is not only mechanical damage, but also improper operation of the device software.

And finally: all HTC phone malfunctions should be repaired only by professionals and only at a service center.

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HTC phone problems

Dmitriy, HTC U11

I cut the charging cable, immediately rebooted and stopped working. fast charging and one audio channel

Good afternoon
The cost of repairs is from 1000-1500 rubles, diagnostics are free.

Sergey, HTC Desire 828

When you click the Screen and gestures button in the settings, the An unexpected thing has happened window appears.
stopping the Settings application. The device did not fall or fall into water.

Kanagat, HTC Desire 626G dual sim

Wi-Fi does not connect, but the password is entered correctly. Connected before, did not drop, did not reconfigure. Other devices connect to the modem

Good afternoon
If the phone does not connect to any WiFi router, the reasons may be in the antenna, malfunctions in microelements responsible for WiFi communication. The cost of repairs is from 1000 rubles, diagnostics are free.

Galymzhan, HTC 728G dual sim

When talking or watching, the device turns off by itself. The battery is charged. Why?

Good afternoon
The memory may be overloaded - try resetting to factory settings and testing. If the problem persists, bring it in for diagnostics, it’s free, repairs start from RUB 1,000.

Our review will tell you about the problem with the Sense Home application on HTC phones. You will find out what this Sense Home error is and how to fix it on your smartphone or tablet.

IN Lately, the popularity of HTC smartphones has increased dramatically. But the number of questions about unstable work built-in applications and system functions. One of the most frequently asked questions that users leave on the forums is related to the error in the Sense Home program.

What is this program?

Sense Home is a modern launcher from HTC, which is pre-installed on most new smartphones of its own line.

The launcher combines "Themes" from HTC and app BlinkFeed. Compared to similar applications, SHL has the same standard set of functions and settings, but it also has its own features. In SHL, you can almost completely change the theme by choosing different screensavers from the gallery or purchasing a ready-made design from the store. There is also an aggregator of news and notifications from social networks(Twitter, Google+ or Tumblr).

In general, the program is cool and extremely useful for those who like to create their own themes. Here is a short overview video of how it works.

Common errors and solutions

Due to some glitches, the program may be unstable. "An error occurred in the Sense Home app" or "Sense Home stopped unexpectedly"- these are the two most common problems for Sens Home. Such notifications appear constantly and are quite annoying. To solve them there is a simple and effective way , by applying which you will get rid of annoying notifications.

1. Go to "Settings" HTC phone and open there "Application Manager".
2. Find it in the tab "Neglected" Sense Home processes and stop them.
3. Go to the tab "All" and find Sens Home in the list.
4. Open Application details- clear the cache and stop the program.
5. Reboot your phone and go to Google Play. Find

HTC products have proven themselves well among users of communicators, tablets, smartphones and other mobile devices. Highest quality assembly is the key to a very low percentage of factory defects in products. Therefore, if cell phones, communicators, PDAs, etc. of the HTC brand fail, it means that the portable device is simply reaching the end of its service life. After all, even the best gadgets have a guaranteed operating time. Another common cause of breakdowns is careless handling of their devices by users.

Communicators, tablets, smartphones, etc. can be damaged as a result of various accidents. And the reason for this, as a rule, is the human factor. HTC is brought to service centers that repair cell phones in a variety of conditions. Owners, violating the operating conditions of the gadget, drop it into water, onto the ground, sit down, step on portable device. It happens that device owners want to restore the functionality (or at least return the data remaining on the phone) of the device after it was run over by a car.

Violation of operating conditions, which is the most common cause of breakdown of smartphones, handsets, communicators, tablets, etc. of the NTS brand, is a reason to remove the warranty from the gadget. That is, if the user somehow damages the mobile device, then repairs are carried out by service center specialists at his own expense. This must be remembered - this is a standard condition for all authorized repair shops.

Often, HTC repair in St. Petersburg (and in other cities) requires the replacement of some parts that turn out to be irreversibly cracked, flooded, or damaged by time. In this case, the owner of the gadget will have to independently purchase parts in specialized stores and this purchase may require serious financial investments. Depending on which part of the phone was damaged, the amount for a new spare part can be either insignificant or reach half the cost of a new smartphone, tablet, communicator, etc. This is the reality today. Therefore, many owners of NTS devices prefer to simply buy new ones mobile devices, without resorting to repairing old, broken gadgets.

HTC cell phone fell into water or what to do if cellular telephone water got in

Recessed HTC phone. What to do if you drowned or simply got wet.

Water can't hurt phone . You tell me, what am I doing on your site in this section then? Mine is broken. Because it’s not water that makes you stand up, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turns into dust.

Why don't HTC cell phone manufacturers protect them from corrosion?

Well, why did you decide that? They protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
Why then do they fail if the board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. The only thing that can save you from this is a diving suit. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or bathhouse. And again, this barrier does not last long, which means that you should not test its strength while sitting in the steam room with friends.

The first thing to do if water gets into your phone- this is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the radiator overnight, place it in a warm place for a couple of days, etc. Perhaps after this your pet will work without problems. Although, as practice shows, the lion's share of phones coming in for repair have previously been exposed to water (this is indicated by rusty spots inside, oxidation, deposits, etc.) and who knows for what real reason your gadget failed this time. In any case, it can be argued that the water that once got there played no small role
In all cases of moisture getting under the housing, the device needs to be dried and cleaned. Otherwise, partial or complete inoperability of the device may occur. Let me emphasize that it is possible, but not mandatory. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or in a month. The more time has passed since moisture entered, the less likely it is to restore full functionality in the event of a breakdown.
If, after getting wet, you quickly disconnect the battery and bring it to us, then most likely you will save your pet and save your budget for repairs.

What do we do when your cell phone is dead?

Disassembling the phone;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the device;
- phone testing.

You can find out more about the cost and timing of HTC repairs from our specialists or manager Service center
"Service Market" by phone or ask a question in any feedback form.