Even the most advanced devices have their faults, and Google Nexus 5 is no exception. In this article we have collected for you all the most common Nexus problems 5 and their solutions.

Problem: camera doesn't work

A common issue among Nexus 5 users is that the camera freezes/turns off and gives a “Camera Paused” error. There doesn't seem to be any specific reason for this error, but it's easy to fix.

Crutches:

  • After rebooting, the Nexus 5 camera should work as before.
  • Go to [Settings > Applications > All > Camera] and tap Clear Cache. If you are using a non-native photography app, then do the same with your app.

Problem: unstable compass operation

Sometimes you may notice that the compass on your Nexus 5 shows incorrect information: for some, it shows west instead of north (in applications such as Google Maps). The error may go away on its own, but you can reduce the wait time by calibrating the compass.

The most popular way to calibrate the compass on your smartphone is to make a figure eight with it. This is one of those things that is easier to show than to explain how to do it, so check out this video to understand what we are talking about.

Problem: Bluetooth does not work

Many Nexus 5 users have problems with Bluetooth: the smartphone does not see other devices when it is in close proximity to them; Problems arise during connection or data transfer, as well as during auto-connection with previously paired devices.

Possible solutions:

  • Start by rebooting both devices.
  • Try turning it off on yours smartphone Wi-Fi or switch the used band (don’t forget to switch the frequency band on the router after that) - this can often affect the operation of Bluetooth.
  • Make sure you are setting up the connection with the other device correctly.
  • One of the devices may have exceeded the list of connected devices. Try deleting existing profiles and reconfiguring your connection. On Nexus 5, this is done in the [Settings > Bluetooth] menu.
  • Try using the Bluetooth Auto Connect app to connect

Problem: Insufficient microphone volume

Many Nexus 5 users have encountered the problem that their interlocutors have difficulty hearing them while talking on the phone.

Crutches:

  • With this problem, the speakerphone continues to work stably, so to make sure you are heard, you can turn on the speakerphone. Some users report that switching to speakerphone and back can solve the problem.
  • Use a headset or headphones with a microphone for calls.
  • Some users have been able to overcome the problem by covering the second noise-canceling microphone, which is located on the top of the Nexus 5.

Possible solutions:

  • Make sure nothing is blocking the microphone. If your phone has a case, try removing it and checking if the sound quality has changed.
  • The microphone is located on the right side of the bottom edge of the phone - try blowing there or directing a stream of compressed air to get rid of dust and other particles that might be stuck there.

Problem: Unable to answer the call

Some Nexus 5 owners have found that they are unable to answer incoming calls: for some users, the screen simply remains black, for others, clicking on the red and green icons has no effect and the phone continues to ring.

Crutches:

  • Rebooting your phone will temporarily solve the problem.
  • Switching from LTE to 3G or 2G has helped some users. You can check your settings in the menu [Settings > Advanced > Mobile networks> Preferred network type].
  • Some people report that resetting the cache in [Settings > Storage] helped them, but the problem may return over time.

Possible solutions:

  • Try booting into to see if this is the problem. third party applications. If in safe mode If the problem goes away, then first of all pay attention to third-party applications for sending messages.
  • Check available updates in [Settings > About phone > Software updates].

Problem: “OK Google” command doesn’t work

Over time, the Nexus 5 stopped working for some users voice command"OK Google." When words were spoken, nothing happened, or a characteristic sound was heard, but Google Now didn't start.

Possible solutions:

  • Make sure that in [Settings > Google > Search > Voice search> “OK Google” recognition] command recognition is enabled. You can also check this by launching the Google app, tapping the menu icon and selecting [Settings > Voice Control].
  • Try rebooting your device while holding the Power button.
  • Go to [Settings > Google > Search > Voice Search > Language] and make sure you have Russian language selected.
  • Make sure you have a backup and .

Problem: network drops

Many Nexus 5 users have complained about network issues that can occur when switching between Wi-Fi and mobile transmission data, when switching between 3G and 4G, etc.

Crutch:

  • Press and hold the Power button until your smartphone restarts. After this, the network should be restored.
  • Go to the [Settings > Wireless network> More > Mobile networks > Network type] and configure the network manually.

Possible solutions:

  • There is some possibility that your APN is not configured correctly. Check what settings your carrier requires and go to [Settings > Wireless & networks > More > Mobile networks > Access points] to make sure they are set correctly.
  • Try inserting your SIM card into another phone to make sure it is not the problem.
  • Some (but by no means all) users were helped by resetting their settings to factory settings.

Problem: slow, inaccurate GPS signal, lost coordinates

Installation problems GPS coordinates Nexus 5 is by no means uncommon. Some owners report that the phone can quickly establish location coordinates, but once movement begins, the coordinates are lost or become inaccurate.

Possible solutions:

  • Go to [Settings > Location] and make sure the mode is set to High Accuracy.
  • Reboot into and make sure the problem is not with a third-party application.
  • If all else fails, contact your retailer for a replacement device.

Problem: Dead pixels on the display

Since the appearance of the Nexus 5, many complaints have appeared online about dead pixels on the smartphone screen. If you find a dot on your screen that never changes, then this might be it. dead pixel. Before you panic, try checking your phone's display using the Dead Pixel Test app. If the dot does not disappear even when the screen is turned off, then most likely it is dust that has gotten onto the screen. Nevertheless, solution will be the same: contact the seller for a replacement device.

Problem: Power button is unstable

Many users complain that the Nexus 5's power button is wobbly (this is especially noticeable when you shake the phone, press the button, or when the phone vibrates). If the button just moves a little in its groove, that's normal, but if it stays there frankly unsteady, then you might want to consider replacing it. And yes, don’t be confused by some of the camera module’s instability - it’s caused by optical image stabilization, and you shouldn’t worry about it.

Crutch: buy a case. In most cases, it will prevent the buttons from “fidgeting” in the groove, and in some cases it will completely close them.

Solution: The only complete solution is to contact a service center or seller to replace the smartphone.

Problem: Can't connect to Wi-Fi network

Wi-Fi problems occur in every new device that comes on the market, and there are many reasons for this phenomenon. In the case of the Nexus 5, users report that the WiFi connection drops as soon as the smartphone moves even a short distance away from the router.

Crutch:
Most likely, the network will work normally after you turn Offline Mode on and then off, reconnect Wi-Fi, or restart your phone.

Possible solutions:

  • To begin, turn off the router for 10 seconds, then turn it on again.
  • Go to [Settings > Wireless & networks > Wi-Fi], select the problematic network and click “Forget network”, and then reconfigure it.
  • Make sure your router has updated firmware and check your security settings. Behind correct settings You may have to contact your provider.
  • Try changing the frequency range. To do this, go to [Settings > Wireless networks > Wi-Fi], press the “Menu” button and select first “Advanced” and then “Range” Wi-Fi frequencies" where try switching to 2.4 or 5 GHz instead automatic settings(after this, do not forget to set the appropriate range on your router). Also make sure you don't have the "Avoid poor connection" checkbox ticked.
  • By using Wi-Fi apps Analyzer check the load on your channel and, if necessary, switch to another.

Problem: Quiet speakers and poor sound quality

Many Nexus 5 users found their speaker to be too quiet; At the same time, someone also began to complain about the sound quality, including echo and muffling. The speaker is located behind the left grille on the bottom edge of the Nexus 5 (the right grille is the microphone). The first thing to check in this case is whether you are covering the speaker with your hand. You can also try listening to the same track in different applications: many people notice a difference in sound quality, which indicates a problem with the software.

Possible solutions:

  • It is likely that an update will solve the problem. software, but while it’s not there, you can try other options.
  • If you use Google Play Music, then go to settings and turn on the equalizer. After this, the sound quality improved on some smartphones; at the same time, for further improvement, you can experiment with the settings.

Problem: The battery drains quickly and takes a long time to charge

Battery life is another constant complaint that comes up in reviews of any smartphone. Frankly, the Nexus 5's battery is mediocre, and most people have to charge it every day. And some users also complain about unpredictable behavior and problems directly during charging.

Crutch: buy an extra battery pack or portable Charger.

Possible solutions:

  • If your charger gets hot/makes a strange buzzing sound or simply can't charge your smartphone, it's most likely faulty. Try charging your smartphone using a different charger and see if there is a difference. Also try turning off your Nexus 5 and charging it by connecting it to your computer.
  • Fully charge your smartphone. Once you unplug the charger, turn off your phone and then turn it on again.
  • You can clear the cache partition. Before you begin, back up all necessary files and turn off the Nexus 5. To do this, simultaneously press and hold the volume up and down buttons and the power button for 10 seconds; After the Android screen appears, press the volume down button to find Recovery mode; To select the desired partition, press the power button. When you see the android with a red triangle, hold down the power button and press the volume up button. As a result, a screen will appear in front of you Android recovery System Recovery. Release all buttons and use the volume rocker to select “wipe cache partition”.
  • There is a possibility that some application is causing the problem. Some people have found this problem to be related to photo apps. You can start uninstalling apps one by one or do a factory reset and then selectively reinstall required applications, paying attention to changes in the behavior of the phone.

Problems with the camera

Complaints about the Nexus 5's camera pop up in almost every review, so it's not surprising that we had no trouble finding these complaints on the forums as well. People usually complain about blurry photos, slow autofocus, shutter lag, and poor picture quality. By general opinion, this is more of a software problem than a hardware problem, and to some extent this is good, because it should be fixed with the release of updated software. The only downside is that you will have to wait for some time for this update.

Possible Solution: Wait for updated software from Google to come out. You can check available updates in the [Settings > About phone > Software updates] menu.

Returning to factory settings or in another way - hard reset, a very important and necessary element of each device, regardless of the model, manufacturer and functionality. It allows quite in a simple way eliminate many malfunctions in the operation of the device that inevitably appear after for a long time operation. It would seem so simple - just take it and restore it to the factory state with a few taps on the screen or keys, but what can this even change? It turns out that there is a lot. Do not forget that much of what is considered complex is actually elementary.

Typically, users decide to Hard Reset their Nexus 5 phone in two cases:

  • when everything is still not so bad and the device at least turns on and works;
  • when everything is already bad and the device shows almost no signs of life.

For each of these reboot cases there is a different course of action.

First way

If the smartphone is still “alive”, then you need to:

  1. Go to "System Settings".
  2. Go to the “Restore and reset” section.
  3. Select reset settings, then confirm your action.

As seen, this operation can be done in just a few seconds.

Second way

  1. Turn off the phone
  2. Simultaneously press two volume keys and the power button to turn it on again. After this, the device should turn on and show the inscription “Start” (Start)
  3. On at this stage You must press the volume down key twice, which will mean selecting recovery mode.
  4. Next, you will have to reboot your smartphone in recovery mode by pressing the Power button, after which its screen will display a red exclamation mark and the Android system logo.
  5. Now you need to hold down the power key and press the volume up key, after which a menu will appear on the screen in which you will need to select “wipe data/factory reset”. Confirm your choice and press the power button.

Comment! If in the process of implementation hard reset If something goes wrong, no one is stopping you from turning off the device and turning it on again and trying again.

Google Nexus 5 - reset settings and password, unlock pattern.

Operation hard reset LG Google Nexus 5 will be simply necessary for you if:
- Nexus 5 started to slow down and freeze;
- If you forgot your password google account on Nexus 5;
- LG Google Nexus 5 writes "Too many attempts to enter a pattern";
- If Google user Nexus 5 forgot pattern key;
- If you need to return LG Nexus 5 to factory settings;
- If you just want to clean your smartphone.

When hard reset LG Google Nexus 5, the settings will be reset to factory settings, all user files and the settings will be deleted. Therefore, before hard rebooting the LG Google Nexus 5, save the data you need (contacts, SMS, photos, videos, music).
All applications previously installed by the user will also be deleted. To save information, you can use it, here is information about the capabilities of LG Google Nexus 5.

Hard reset Nexus 5

Soft reset Nexus 5, if the device is not locked and you can access the menu:
Menu -> Settings -> Backup and reset -> Reset device -> Delete everything

If your Nexus 5 is locked or won't boot:
1. Turn off the smartphone.
2. Press and hold both volume buttons and the Power.
3. Hold until the menu appears.
4. Press the buttons twice simultaneously and briefly Volume Up And Power, the message will appear at the top of the screen Recovery Mode, make a choice with the power button.
5. Load. In it, use the volume keys to select the item, activating the selection with the button Power.

6. In the next window, we confirm our intentions by selecting the line “Yes - delete all user data”.
7. Wait for the process to complete and select "Reboot System Now", Nexus 5 settings are reset after reboot.

Sometimes there comes a turning point when the firmware gets boring and you want to sit on the “good old stock”. This instruction is also suitable for people who have experienced some technical problems and need to return the device under warranty (remove the hacking flag).

Instructions for installing stock firmware on Nexus 5

All your data will be deleted. If you want to save important information, then I recommend making a backup. Everything you do, you do at your own peril and risk. The author is not responsible for the “bricking” of your device.

Preparing to flash stock firmware on Nexus 5

  • We charge the device to at least 70%.
  • Download the drivers and unpack them into any folder.
  • Installing the drivers: “First, you need to put your smartphone into Fastboot mode (Power +Volume down for 10 seconds when turned on). Then we go to the device manager -> RMB on our device -> properties -> driver -> update -> search for drivers on this computer -> select a driver from the list already installed drivers-> show all devices -> install from disk -> go to the folder with our drivers, select the file android_winusb.inf -> Ok -> Android ADB Interface -> Yes -> install.”
  • Download ADB and Fastboot depending on the OS bit depth: , . Unpack the archive into any folder. It is necessary that there are no Russian letters and numbers along the way. I unzipped my folder to d:\ADB
  • Download the file with the firmware.

Installing stock firmware on Nexus 5

  • We put the Nexus 5 into Fastboot mode:
    1. Turn off the smartphone.
    2. Clamp Power button+ “Volume -“ for 10 seconds, fastboot starts
  • Connecting the device to the computer
  • Unpack the archive with the firmware into the ADB folder. It is necessary that you unpack not a folder into a folder, but rather the files that are in the archive with the firmware into the folder with ADB. If this point is not entirely clear, you can watch the video.
  • Go to the folder with ADB (my ADB folder is located at the following path “D:\ADB”). And run the file flash-all.bat

We are waiting for the firmware to finish

If Nexus 5 is stuck in eternal loading

  1. Turn off the smartphone by holding the Power button for 10 seconds
  2. Press the Power + “Volume -” button, fastboot starts
  3. Go to Recovery Mode
  4. We see an android with exclamation mark, hold down the Power button and volume “-“
  5. Select wipe data/factory reset and confirm the choice.
  6. And now we reboot the smartphone using the reboot system now item
  7. Enjoying the stock firmware

For those returning Nexus 5 under warranty

If you are going to return your smartphone under warranty, then you need to lock the Bootloader and reset the hacking flag, otherwise you will be denied warranty. This flag shows service center unlocked Whether the Bootloader was ever unlocked.

Resetting the "jailbreak flag" and locking the bootloader on Nexus 5


If you unlock the bootloader again, then Device tampered will take effect again true.