What to do if the printer does not print in black. Epson printer does not print black If the printer does not print black

Hi all! Today a printer was brought to the company with a symptom - it does not print black in an Epson printer, and a month ago the same woman brought it because it Epson printer did not print in color, only in color.

This can all be solved by cleaning, which is done in the printer services. To do this, go to the control panel - devices and printers and click right click mouse on a printer that does not print color. Then click on printer settings. A settings window will appear.

We go to the service and click check nozzles. You never know if you have some other printer model and there will be no such moment, select all the items related to cleaning.

Click print to see how the printer prints.

After printing, stripes will appear, if they are not clear or there are none, then press clear until there are no clear lines (this is the answer to the question: why does the Epson printer print in stripes).

And if the Epson printer prints, for example, pink, yellow, then you either need to refill the cartridges or calibrate them, as I showed above.

If after about 10 times your printer does not print anything in color and nothing from the service point helped, then most likely your ink has dried out and you need to buy it here new cartridge.

Some users of modern printers have encountered such a problem as the lack of black color when printing documents or images. The absence of one of the primary colors when printing can be caused by a variety of problems, and some of them can be corrected independently if the user has minimal skills in handling office equipment.

This material will discuss the main reasons why a printer may stop printing with black ink, and will also provide several techniques for troubleshooting problems yourself.

Why doesn't the printer print black?

The main problems that cause the lack of black color, office equipment repair specialists include:

• Mechanical damage to the printhead (print head)
• Drying nozzles or clogged PG
• Ink that is not suitable for the device or that there is no ink
• Unprofessional cartridge refilling
• Problems with the ink level control system
• Software problems (faulty drivers)

In cases where there are suspicions of problems with the print head, it is recommended to seek the help of specialists from service centers. The print head is one of the main elements of the device, and if the PG is damaged, it most often cannot be repaired. Most likely, specialists will offer to replace the damaged part with a new one.

Reference! In cases where the general condition of the printer is far from ideal (for example, when the device has become outdated over the years of operation), it will be much more profitable to purchase new equipment than to replace the PG of an old one.

Incorrect ink

However, the reason for the lack of black color does not always lie precisely in the ink, and most often, first of all, you need to check the level and quality of the ink filled into the device. To determine whether ink is compatible with your device, you should look for information about the type of ink on the bottle in which it is stored.

The easiest way to get rid of an ink problem is to replace the cartridge with a new one. If the printer stops printing black because it has run out of material, you can refill the old cartridge yourself.

Driver problems

Often the cause of the problem may lie in the printer drivers. In order to return the device to full functionality, you should:

1. Find on the official website of the software manufacturer latest version for the printer you are using.
2. Download new drivers and install them
3. Print a test page of text

If reinstalling the drivers did not help solve the problem, this can only indicate another kind of problem with the device.

The ink is dry

The printer may refuse to print in black even if the ink in the nozzles dries out or the print head becomes clogged. In order to clean the PG, you will need to wash it with a special agent, then, after 15-20 minutes of “drying”, the PG is put in place, the printer is started and the function of head cleaning or enhanced head cleaning is selected in its settings. This procedure can be repeated several times with pauses of 15-20 minutes.

Reference! Cleaning the print head is not a repair measure, but a preventative one, and it should be carried out periodically on any printing device. You can find out how often to clean it from the operating instructions.

The ink in the nozzles may dry out when the device has not been used for a long time. To clean the nozzles, you can wipe them with a cotton pad slightly moistened with alcohol.

Poor quality filling

It also happens that equipment refuses to work normally even after refilling with high-quality ink from a trusted manufacturer. This may occur due to improper sealing or improper insertion of the cartridge. Fortunately, fixing such problems is quite simple. All you need is:

• Pull out the cartridge and reinsert it until you hear a characteristic click.
• Seal the hole from the syringe needle with adhesive tape
• Start the ready-to-use device in test mode.

All manipulations with equipment should be done as carefully as possible so as not to damage the brittle plastic parts of the device.

If none of the above measures helped restore the printer's functionality, you should contact a repair center about the problem. Specialists will quickly find and fix the problem, saving the user time and nerves.

Users quite often encounter this problem when an HP printer stops printing in black. Many people immediately panic. But you shouldn’t do this ahead of time. Perhaps, almost any user who has a printer faces similar problems. So why does this happen? What to do in this case? Let's try to understand this issue.

Print head damage

Quite often you can find the first option, when the problem is caused by damage to the device’s print head. With such damage, even a new cartridge will not correct the situation. Diagnosing a problem like this is quite difficult. What should I do if my HP 3525 printer stops printing in black? Maybe it's time to take your printing device to service center? Be sure to notify the specialists if you suspect a print head malfunction. If this diagnosis is confirmed, you will be offered several options for the development of events to choose from.

The first option involves replacing the broken element. The second option involves purchasing a new printer. Don't panic ahead of time. After all, damage to the print head is a fairly common problem. And it’s not a fact that your printer stopped printing in black for this reason. If first you want to rule out simpler causes, then postpone your visit to the service center for a while.

Clogging

Another reason why a printer may stop printing in black is clogging. If suddenly the HP 5525 printer stops printing in black, and you don’t know what to do, but you don’t want to take the device to a service center, then you can try to check what happened yourself. Try printing a test document. Suppose you were unable to perform this action, although the settings indicate that the printer still has black ink. Try using a special printer cleaning solution.

You need to drop this solution onto the print head and wait a little. When the cleanup occurs, try again. If this works, you won't have to worry about why your printer won't print black anymore. The problem was found and fixed. But what to do if washing the print head does not bring results? You can try to find the reason for this behavior elsewhere. Let's try to figure out what else this phenomenon could be connected with.

Out of ink

The most common reason why a printer may stop printing in black is when the printer simply runs out of ink. The computer may not inform the user about this problem. In this case, the HP 5525 printer stops printing in black. What to do in this case? This, by the way, applies not only to the models listed above, but also to all other printing equipment. If the device runs out of ink, you will have to install a new cartridge into the device or refill the old one.

You can perform this procedure either independently or at a service center. Also, some printer models require direct refilling of the cartridge using ink and a syringe. This procedure is most often carried out at home. After the cartridge is refilled, shake it a little and check. If the printer still won't print black, then the problem was not with the ink. If the problem disappears after refilling, then you need to carefully monitor the remaining amount of ink in the future.

Poor quality filling

In some cases, printers may refuse to print because the ink was not poured into them properly. This can be associated with a lot of problems. Quite often the cause of the problem is a poorly performed refueling. What is it about? You may have sealed the cartridge poorly or may not have inserted it fully into the equipment. Make sure the cartridge is in place.

As a rule, this is indicated by a slight click. If the ink was poured into already inserted equipment, then you will have to take adhesive tape and stick it tightly to the “injection” site. This way you can fix the problem. After completing the procedures described above, you should try again to check the functionality of the equipment. Perhaps, for some time, problems with printing documents will no longer bother you. However, this does not always happen.

HP3525 still not printing in black? And you don't know what else you can do? It would be advisable to check a few more interesting options for the development of events. Only after this can any conclusion be made.

Nozzles

If you don't use your printer often and it suddenly stops working, your nozzles may be clogged. Quite often the reason for this behavior lies in the drying of the paint on the this element. In this case, the printer stops printing in black. Don't be afraid. To clean the nozzles you will need a cotton pad and alcohol. Wipe the nozzles and let them dry. After this, start testing the printer. Many users say that they have to regularly clean the nozzles of their printing equipment, otherwise it refuses to work.

What else?

Printing problems may occur when using low-quality printing materials. This applies to cartridges, ink and paper. Sometimes the HP printer does not print in black due to incorrect media selection. To avoid such problems, it is enough to simply purchase high-quality materials that will be identical to the components inserted into this equipment. If you suspect that you have chosen incorrectly Consumables, take the printer to a service center for diagnostics. Experts will be able to quickly confirm or refute your guesses. So don’t panic ahead of time if the printer doesn’t print in black.

Drivers

Another reason why the HP 5510 printer may not print in black is a problem with your PC. In particular, this applies to drivers. It's better to try reinstalling them. You can reinstall the drivers as soon as the first problems with the printer appear. After you complete this step, try the printing hardware test again. Print a test page, it will tell you whether the printer prints in black or not. In some cases, reinstalling drivers is actually effective. Especially if you are using a new printer.

Breakdowns and malfunctions

If, even after all the manipulations performed, the equipment still does not start printing in black, then most likely the problem is a breakdown. You will have to take the printer to a service center or store for inspection. If the equipment is still under warranty, take it to a service center. Specialists will diagnose the breakdown and offer you Alternative option. One piece of advice for the future is to regularly clean the printer from dirt and dust. It is also necessary to monitor the amount of ink. This will help you avoid unpleasant situations when the printer suddenly stops printing in black.

You urgently need to print a document, but the printer fails to print or prints defectively. Don’t rush to run to the service center; the problem can be solved quickly, cheaply and independently.

According to experts, HP office equipment is the most frequent customer of service centers. Therefore, when buying an HP printer, you need to prepare for future problems and learn how to solve them yourself. Of course, complex faults must be trusted to specialists, but in some cases you can diagnose and fix the problem yourself.

Important! When starting to repair the printer yourself, you must be aware that, due to inept actions, the device may never work again and warranty repairs is not subject to.

The printer does not print black ink

This kind of trouble can happen for various reasons:

• lack of paint
• paint drying in nozzles
• clogging of the contact group
• print head failure

The computer will report the absence of ink in the original cartridge before it runs out. HP printers usually do not block work with cartridges filled with non-original ink, but will constantly signal about the lack of ink. If this is annoying, you need to go into the printer properties and in the “Ports” tab disable the “Allow two-way communication” function.
If the printer is used infrequently, the remaining ink in the head nozzles may dry out. Such a head will not be able to print. Regular head cleaning probably won't help. But it is possible to clean it in other ways.
Prepare a small container of distilled water, remove the black cartridge, and lower it into the liquid so that only the print head is in the water. Leave the cartridge in this position for a day.

Advice! You can speed up the process by using glass cleaning liquid instead of water. The head is cleaned in 20 minutes, but it is unknown how the cartridge parts will react to the influence of an aggressive environment.

If the computer does not see the cartridge, and you are sure that you inserted it correctly, then most likely the contact group is dirty. It is enough to clean it thoroughly with a napkin and the cartridge will work.
Nothing helped? This means that the head or control chip has failed. Only replacing the entire cartridge will help.

The printer does not print with color ink

Everything that applies to black ink cartridges also applies to color ink cartridges. But if all colors stop printing at the same time, then most likely the head has failed.

Advice! Check that in the printer properties, whether the “Print in Grayscale” mode is enabled. In this case, only the black cartridge is forced to work.

Sometimes reinstalling the printer drivers solves the problem. This is a recognized HP bug that occurs when updating the operating system. The MFP prints scans in color, but prints images from the computer only in shades of gray. If the PCL6 or 5 driver is installed, replace it with PostScript (download from the official website). Reinstalling usually solves the problem.
Problems with the hardware or electronics of the printer itself cannot be ruled out. In this case, you must contact the service center.

The printer does not print, although there are inks

Any of the reasons described above cannot be excluded.
A working, charged printer should issue a reminder:

• out of ink
• no paper
• unidentified cartridge
• no connection to computer

These messages can give you some direction, but what if the printer isn't printing or responding?
First, reboot the printer. This removes random errors and temporary files that could block the operation of the printing device.
If this does not help, you need to check the settings using the following algorithm:

1. Start > Settings > Devices > Printers and scanners > Printer model.
2. Double click on the printer icon.
3. Activate "Set as default".
4. Deactivate "Pause Printing" and "Work Offline".
5. In properties, right-click on the printer icon.
6. In the drop-down rollout, specify the default primary printer.

If it doesn't help, move on

1. Start > Control Panel > View Local Services.
2. In the search window, specify “services”.
3. Select "View local services".
4. In the window that opens, double-click on “Print Manager”.
5. In the window we find the “General” tab. From the drop-down rollout in “Startup Type”, select “Automatic”.
6. Click “Launch” and “Ok”.

If it doesn't help, try reinstalling the driver. If it doesn’t help again, we take it to the master.

The printer prints blank sheets

This symptom is typical for malfunctions of cartridges, ink tanks, and print heads. They are described in detail above. Also, white sheets may appear during intensive printing. This indicates the print head is overheating. Give the printer a rest for a couple of hours and it will start working properly.
If the problem persists, try printing a test page. The printed page indicates that the printer is working properly. Computer problem
Check:

• whether the document is created correctly, sometimes it may contain missing pages
• Are the saturation, contrast, and brightness controls in the settings set to minimum?
• Is the driver lost? It's better to reinstall it

It also doesn't hurt to do all 12 operations from the previous chapter.

The printer queues instead of printing

Typically, such problems are associated with the printer properties settings installed on the computer.

Advice! Check that another real or virtual printer is not connected as the primary printer by default.

To fix the problem, follow the following algorithm:

• Delete all jobs and reboot the printer and computer.
• Press simultaneously Windows keys and R.
• Enter services.msc in the field and click OK.
• In the list of services that opens, select the “Print Manager” or “Print Waiting Manager” service.
• Right-click on the service and stop the process.
• Navigate to the C:\Windows\System32\Spool\PRINTERS folder.
• Delete the contents of the folder.
• Connect the printer and restart the computer.

If the printer prints, the problem is solved, if not, try using the program HP Print and Scan Doctor. The app automatically diagnoses and fixes printer problems.
All the problems described are easy to fix yourself, but if you are not sure, take it to a service center. At least they won't make it worse.

For a modern person, a printer is a fairly necessary thing, and sometimes even necessary. A large number of such devices can be found in educational institutions, offices or even at home, if there is a need for such an installation. However, any equipment can break, so you need to know how to “save” it.

The words “the printer does not print” mean a lot of malfunctions, which are sometimes associated not even with the printing process, but with its result. That is, the paper enters the device, the cartridges work, but the output material can be printed in blue or with black stripes. You need to know about these and other problems, because they can be easily eliminated.

Issue 1: OS configuration issues

People often think that if the printer does not print at all, then this means only the worst options. However, this is almost always associated with operating system, in which there may be incorrect settings, blocking printing. One way or another, this option needs to be examined.

1. First, to eliminate printer problems, you need to connect it to another device. If it is possible to do this through Wi-Fi network, then even suitable for diagnostics modern smartphone. How to check? All you need to do is send any document for printing. If everything went well, then the problem definitely lies in the computer.
2. The simplest option why the printer refuses to print documents is the lack of a driver in the system. Such software is rarely installed independently. Most often it can be found on the manufacturer’s official website or on the disk included with the printer. One way or another, you need to check its presence on your computer. To do this we open "Start" — "Control Panel" — .



3. There we are interested in our printer, which should be contained in the tab of the same name.



4. If with something like this software everything is fine, we continue to check for possible problems.
5. Opening again "Start", but then we choose "Devices and Printers". It is important here that the device we are interested in has a checkmark indicating that it is used by default. This is necessary so that all documents are sent for printing using this particular machine, and not, for example, a virtual one or one used previously.



6. Otherwise, do a single right-click on the printer image and context menu choose "Use as default".



7. You need to check the print queue right away. It could also happen that someone simply completed such a procedure unsuccessfully, which caused a problem with a file “stuck” in the queue. Due to this problem, the document simply cannot be printed. In this window we do the same actions as in the previous paragraph, but select .



8. In order to delete all temporary files, you need to select "A printer" — "Clear print queue". Thus, we delete both the document that interfered with the normal operation of the device and all the files that were added after it.



9. In the same window you can check access to the printing function on this printer. It may well be that it is disabled by a virus or a third-party user who is also working with the device. To do this we open again "A printer", and then "Properties".



10. Finding the tab "Safety", looking for our account and find out what functions are available to us. This option is the least likely, but it is still worth considering.


This concludes the analysis of the problem. If the printer continues to refuse to print only on specific computer, you need to check it for viruses or try using a different operating system.

Problem 2: The printer prints in stripes

Quite often this problem appears with the Epson L210. It is difficult to say what this is connected with, but it is quite possible to resist it. You just need to figure out how to do this as efficiently as possible and not harm the device. It’s worth noting right away that both owners of inkjet and laser printers can encounter such problems, so the analysis will consist of two parts.






Problem 3: The printer does not print black

Most often this problem occurs in inkjet printer L800. In general, such problems are practically excluded for the laser analogue, so we will not consider them.

1. First, you need to check the cartridge for leaks or improper refilling. Quite often, people do not buy a new cartridge, but ink, which can be of poor quality and ruin the device. The new ink may also simply be incompatible with the cartridge.
2. If you are completely confident in the quality of the ink and cartridge, you need to check the print head and nozzles. These parts constantly become dirty, after which the paint dries on them. Therefore, they need to be cleaned. This is described in detail in the previous method.

In general, almost all problems of this kind occur due to a black cartridge that fails. To find out for sure, you need to conduct a special test by printing a page. The most simple option The solution to the problem is to buy a new cartridge or contact a specialized service.

Problem 4: The printer prints blue

With such a malfunction, as with any other, you first need to check by printing a test page. Already starting from it, you can find out what exactly is faulty.

1. When some colors do not print, you should clean the cartridge nozzles. This is done in hardware detailed instructions discussed earlier in the second part of the article.
2. If everything prints fine, the problem is in the print head. It is cleaned using the utility, which is also described under the second paragraph of this article.
3. When such procedures, even after repetition, do not help, the printer requires repair. You may have to replace one of the parts, which is not always financially feasible.

This is the analysis of the most common problems related to Epson printer is over. As is already clear, some things can be fixed on your own, but some things are better left to professionals who can make an unambiguous conclusion about how large the problem is.