Beeline home digital phone on an Android smartphone. Cloud PBX Service Guide

Instructions for setting up your PANASONIC KX-TGP500 phone to work with the “Home” service digital phone Beeline Home Digital Phone 1 1. Connecting the phone to the network The KX-TGP500 phone combines all the advantages of calls using HD VoIP, classic phone functions such as call transfer, conference calling, etc., and an easy way to administer through a convenient Web interface. The KX-TGP500 phone package includes a base unit and a KXTPA50 DECT handset. Features and Specifications: Elegant design and large LCD display (2.1 inches) of the cordless handset with white backlight; Qualitative, clear sound without distortion, noise and interference due to HDSP (High Definition Sound Performance) technology; Freedom of communication thanks to DECT technology; Supports up to eight SIP accounts; Supports 3 simultaneous online conversations; Low power consumption in standby mode; Possibility of connecting up to 6 KX-TPA50 DECT handsets to one base station; Ease of administration via the Web interface; Supported codecs: G.722 / G.711 u-law / G.711 A-law / G.726 (32k) / G.729A; Notebook for 100 records; Possibility of wall mounting. Home digital phone 2 The phone cannot work independently with the network " Home Internet Beeline." Therefore, it can only be connected through a router, recommended models of which can be found on the website http://help.internet.beeline.ru/internet/equipment Connecting the phone is shown in the picture. The cable included with the phone is plugged into the Ethernet port of the base station and into any “LAN” port of your home router (in the picture this cable has yellow). The hardware installation is completed, after turning on the power cord, the base station boots up for a while (30-60 seconds) and the orange indicator on its front panel lights up, which indicates the connection with your home router has been established. For further setup, it is necessary that the computer from which you configure the phone is connected to your home router. Home digital phone 3 2. Entering the telephone adapter settings By default, the telephone adapter expects from home router IP address via DHCP. Enter the “IP Service” menu of your phone. Next, enter the “Network Setting” section. In the “DHCP” menu, see if the DHCP protocol is enabled (On), and if so, go to the “IP address” section in order to find out which address is allocated to the phone. The pictures show the corresponding sections of the PANASONIC DECT handset. For example, the Internet router allocated the address 192.168.1.149 to this phone: Next, you need to enable the internal Web server in the phone in the DECT handset IP Service | Network Setting | EmbeddedWeb. Without this, you will not be able to set up your phone: Home digital phone 4 Now you can log into the phone at the dedicated address using an Internet browser. By default, the phone has a login of admin and a password of adminpass. In the Basic Network Settings section you will see everything network settings, which the phone received from your Internet router. For static IP addressing, the appropriate addresses are entered on this screen: Home digital phone 5 3. Setting a password In the System | Administrator Password You can, if desired, change your default password to your own. Home digital phone 6 4. Phone settings To further configure the phone, go to the VoIP section and select SIP Settings | Line 1. On this screen you need to configure the server addresses - sip.beeline.ru and msk.sip.beeline.ru (for Moscow), and enter the credentials that you received when connecting to the service in Personal account“Beeline Home Internet” - your city number, your nickname and your password. In the Authentication ID field, enter your city number (necessarily indicating the domain @sip.beeline.ru) In the Phone Number field, enter your city number. In the Line ID field, enter your nickname. It is through it that you can make free calls over the Beeline Home Internet network. The password is entered in the Password field. For other cities, you must enter other proxy server addresses: krs.sip.beeline.ru - Krasnoyarsk ufa.sip.beeline.ru - Ufa Home digital phone 7 ekb.sip.beeline.ru - Yekaterinburg spb.sip .beeline.ru - St. Petersburg Next you need to go to left menu VoIP Settings | Line 1. On this setup page you need to check the voice codec settings (CODEC Settings). Please make sure that your preferred codec (First CODEC) is PCMA, and your second codec (Second CODEC) is PCMU. Home digital phone 8 After making these settings, you need to save them in the phone: When saving the settings to the telephone server (Complete): Home digital phone will notify you that registration was successful 9 After that, you can go to the Status page and see the current status devices. The picture shows a phone with one activated connected number: The setup is complete and you can use the phone. Home digital phone 10

Panasonic is known around the world for its reliable and durable telephone and fax products. Therefore, it is not surprising that many are worried about the question: “how to set up a Panasonic radiotelephone?”

Therefore, we will try to briefly outline the most important functions necessary for the conversation.

Connecting a Panasonic radiotelephone

There is a huge variety of telephone equipment from this company on sale, but all of it can be divided into certain categories, differing in the number of handsets, additional features and other things. But in any case, all radiotelephones have the same operating principle, therefore, they are connected in the same way. Therefore, below we will tell you how to connect a Panasonic radiotelephone. The first step is to remove the device from the packaging and place it in the required location. The kit will include:

• adapter for connecting power to the base;
• telephone cord with RJ type plugs;
• a tube;
• set of AAA Ni-MH batteries.

Depending on the model, there may be two tubes, therefore, there will be 4 batteries.

Connecting the base

The first step is to connect the adapter to the network and to the base. For the first start, switch the power switch to the On position on both devices. To search for a handset, press its call button with the corresponding icon. On Panasonic devices it is located on the front panel of the base.

Setting up a Panasonic radiotelephone

Now let's figure out how to set up a Panasonic radiotelephone. The principle of setting up phones from this brand is the same and is done using push-button dialing in accordance with the instructions. You can download it on the official website of the company itself.
For the first start after physical connection telephone set you need to register the handset. To do this you need to follow these steps:

• On the handset, after turning it on, you must press the “Menu” button.
• Use the arrows to select “Handset Settings” and press “OK”.
• Next, you need to select the “Handset registration” menu and press “OK”.
• On the base unit, you must press the handset call button. It has a corresponding design and, as a rule, is located in the most visible place. It can also be used when the handset has been lost to find it. Only in this case there is no need to hold the button. To register the handset, you must press the button and hold it for 5 seconds.

Moreover, if the handsets are registered, they will start ringing. To disconnect the call, you must press this button again. Repeated manipulation can be performed only after 90 seconds.
At this time, the message “Base PIN” will appear on the handset. Accordingly, we introduce it. The default is “0000” and confirm the entry by pressing the “OK” button. After successful setup, the antenna indicator on the handset stops blinking and starts to stay lit.
If for some reason the handset is not registered, you must remove the previously attached handset and repeat the process again.
To do this you need:

• click the “OK” button;
• go to the database settings and confirm the selection “OK”;
• In the current window, enter the code “335” and when you click on the “OK” button, you will be taken to the menu for selecting registered handsets. Use the arrows to select the one you need and click “Yes”.
  When changing your PIN code, be sure to save it on a physical medium, otherwise you will have to contact a specialized service.

  Configure your phone settings

  After the initial startup and registration of the handset, the phone must be configured for comfortable operation. These settings include selecting the menu language, setting the date and time. You can also select the dialing mode if necessary. The pulse mode is installed from the manufacturer's factory, which corresponds to modern telephone lines.

  Selecting menu language

  Setting the date and time

  To select a language, click on the “OK” button in the menu and find the “Menu language” sub-item. We confirm the choice with the “OK” button and get to the list of all supported languages. In it, use the up and down arrows to find the required one and again press the menu selection button. On some phones, you must press the end call button to confirm the action and exit the menu.

Phone setup

The IP phone connects to the Internet using an Ethernet cable.
Selecting the desired options and settings is done using the buttons on the device. Before starting setup, we recommend resetting your phone to factory settings. To do this, go to the menu on the device Setup/System password by default admin, then select Reset, wait until the phone reboots.
For further configuration, you need to know which IP address was assigned to your IP phone:

• 
  Press the button MENU, press Status
• 
  Write down the IP address

To enter the web interface, enter this address into the browser line (for example, http://192.168.3.130). To access the device’s web interface, your computer must be in the same location as your phone. local network. Login: Password default admin/ admin.

1. 
   Network configuration

By default, the phone is set to DHCP mode; the phone receives an IP address automatically from the DHCP server.

If you need to use a static IP address, go to the menu Net, change DHCP to Static IP address.

• 
  Enter the phone's IP address, Gateway, Mask and DNS issued by the provider.
• 
  When you finish setting up, don’t forget to press the button Save.

After this, the phone will reboot.

1. 
   Setting Tones

Go to the menu Settings – Tones, in field "Choose a country" choose Russia, press Save.

1. 
   

Go to the menu Settings– Time and date.

Time from DHCP Server: Disabled

Time zone: +3 Russia(Moscow)

NTP By DHCP Priority: Low Level

NTP server 1: ru.pool.ntp.org

Daylight Saving Time: Disabled

Set time manually: Disabled

Time format: 24 hours

Setting up a SIP account

Rooms / Employee number /SIP-account

Label: Name account, which is reflected on the phone display

Registration name:

Username:

Password:

UseOutbound-server: Included

Outbound-server: 195.239.174.100

Address SIP-servers:

Registration period: enter 120 ms.

When finished, be sure to press the button Save.
We activate the account by putting in the field Account meaning Included and press again Save.

If the settings are made correctly, the registration status will change to “Registered”, which indicates successful registration and readiness to make calls.

Go to the submenu Codecs,we leave only PCMA, PCMU and G729 codecs.

Set the Early Media field to Enabled.

Set the Distinctive Ring Tones field to Enabled.

Account, submenu Account) :

SETUP A SIP PHONE USING THE EXAMPLE OF PANASONIC KX-TGP600

Phone hardware installation

Selecting the desired options and settings is done using special keys under the DECT handset screen. Navigation through the device menu (LCD screen) is performed using navigation keys.

The DECT base station (BS) is connected to the provider's network using an Ethernet cable connected to the phone's LAN port. StaticIP or DHCP mode. DHCP mode is set by default.

By default, after booting the device, the menu language is Russian.

The language can also be set manually. To do this, using a DECT handset, do:

Menu –> Setting Handset –> Ok –> Display Option –> Ok –> Language –> Ok –>RUSSIAN –> OK.

The handset will download the Russian language, reboot and accept the settings.
Option – DHCP

The cable from the BS kit is plugged into the “LAN” port of the IP phone itself and into any “LAN” port of your router or the router of the provider that provides you with Internet access.

Option – Static IP address

Login to BS settings

1. 
   WEB access

To be able to control the device via WebUI, you need to make sure that access to the web port is open.

Open your WEB browser and enter the IP address obtained from Chapter 2 of this manual in the address field. You will be taken to a login and password request page. Default for administrator account:

Please note that for the administrator account in the web interface Always English is used.

1. 
   Setting the date/time display

Go to the menu System – Time Adjust Settings. Set the parameters:

Click Save.

Setting up a SIP account

Data for registering a SIP account can be obtained in the web interface of the Cloud PBX. On the menu Rooms / Employee number /SIP-account Make sure that the SIP account service is enabled. If necessary, change the password to a new one.

Phone Number: enter SIP User ID (phone number)

Registrar Server Address: enter Domain mpbx.sip.beeline.ru

Proxy Server Address: enter Domain mpbx.sip.beeline.ru

Outbound Proxy Server Address: leave it blank

Service Domain: enter Domain mpbx.sip.beeline.ru

Authentication ID: enter Authorization User ID (phone@ mpbx.sip.beeline.ru)

Authentication Password: enter the password specified in the Cloud PBX portal REGISTER Expires Timer: enter the value 120 ms

Enable SSAF (SIP Source Address Filter): set the value YES

When finished, press the button Save.

After saving the settings, the phone will begin to connect to the SIP server. The result can be seen in the menu Status -> VoIPStatus:

If the settings are made correctly, the registration status will change to “Registered”, which indicates successful registration and readiness to make calls.

Go to the submenu VoIP Settings -> Line 1, set up codecs as in the figure.

We leave the remaining parameters as default.

Click Save.

Enabling/disabling multi-channel mode
Go to the menu System submenu System Setting.


We put it in the field Enable Multi Number meaning Yes, save the settings Save. BS reboot.
Multi-line parameters

BS can be used with 8 handsets. You can assign up to 8 handsets different numbers phones. Every available number telephone (line) can be assigned to handsets to handle incoming and outgoing calls.

Example 1

The following programming example shows a setup where handsets are assigned their own telephone numbers, and handsets also have a common telephone number.

Case 1

A call to "1111" will be answered by handset 1.

Case 2

The call to number "2222" will be answered by handset 2.

Case 3

A call to "8888" will be answered by handsets 1–6.

When receiving an alert call, handset 1 will automatically answer the call.

Example 2

Case 1

When the user picks up handset 1, by default line 1 is seized and dialed. Lines 2 and 3 can also be seized for dialing.

Case 2

When the user picks up handset 2, by default line 2 is seized and dialed. Lines 1 and 3 can also be seized for dialing.

Case 3

When the user picks up handset 3, by default line 3 is seized and the number is dialed. Lines 1 and 2 can also be seized for dialing.
Problems with calls

If you find problems with audibility during a call, one subscriber cannot hear the other, or incoming communication does not work, then try reducing the registration time on the telephone server. (Menu VoIP, submenu SIP Settings -> Line No.)

Registering the handset to the KX-TGP600

The handset can be registered to a maximum of 4 base units. The base unit can be registered to a maximum of 8 handsets.

The handset and base included are pre-registered. If for some reason the handset is not registered to the base unit (for example, the signal strength is insufficient even if the handset is close to the base unit), register the handset again.
Registering the handset

When connecting a new handset:

1. Base unit:

Press and hold the handset search button for about 3 seconds.

The base unit's STATUS indicator will blink red slowly.

2. Unregistered handset:

Simplified registration

In standby mode, press and hold OK before the message appears

"WAIT..."

"REGISTERED".

Standard registration

When registration is complete, the LCD displays

"REGISTERED".
Problems when registering a DECT handset.

If the DECT handset (DECT phone) is not registered (registration is lost) with the BS, you need to delete the previously selected BS in the DECT handset and register again. To do this, do the following:

Menu -> Setting Handset -> OK -> System Option -> OK -> Cancel Base -> OK -> choose base (Base 1) -> OK -> Yes -> OK

The base station will be deleted. After this, you can re-register the DECT handset (DECT phone) to the BS, as described in the previous section.

REQUIREMENTS FOR THE INTERNET CHANNEL

• 
  Channel width at least 100 kbit/sec for each simultaneous conversation;
• 
  Packet Loss should not exceed 2%;
• 
  Packet delays no more than 150 mlsec.
• 
  Deviation from average latency (jitter) no more than 20 mlsec.

TYPICAL SETTINGS OF ACCESS RESTRICTION SYSTEMS (FIREWALL, ROUTERS)

For the service to work, it is necessary to open the following addresses/protocols/ports on the firewall/router:

• 
  For passing SIP messages 195.239.174.100 / UDP / 5060
• 
  For voice transmission RTP 195.239.174.71 / UDP/ 1024-65535

2012-11-27T01:00:00+0400 2018-03-15T10:46:32+0300 Vladimir Afanasyev

These settings have been tested for Panasonic KX-TGP500 using KX-TPA50 handsets and firmware version 22:58 . note that different versions firmware may have different web interfaces and/or different functionality. This manual is for a new phone or for a device that has been reset to factory settings. If you're sleepy, return your phone to factory settings.

KX-TGP500 supports up to 8 SIP accounts, 6 DECT phones and up to 3 simultaneous calls. This instruction also applies to setting up KX-TGP600, who came as a replacement.

Additionally: To ensure the basic parameters of the DECT base, you must create at least one new extension number and use the provided KX-TGP500 templates. Since many DECT phones are used in combination with a desk phone, the two phones must use the same extension number (using SIP Forked ID). In this case, you need to create a fictitious extension number, and configure new phone DECT. After preparing the phone with the details of the new number, you can remove the fictitious number from 3CX Phone and set up SIP account 1 with the details of the existing number.

This guide covers all the necessary steps. For successful configuration, all steps must be completed:

1) Register the first phone with a DECT base

2) Login to the web interface of the DECT base station

3) Update the firmware version of the DECT base station

4) Configure the information provided in 3CX Phone System for the new phone

5) Automatically transfer system settings to Panasonic DECT

6) Setting up additional DECT participants (including a second desk phone)

1. Registration of the first phone with DECT base

• Connect the DECT base station to power and to the network.
• Start the DECT base station. On at this stage, it will try to get an IP via DHCP.
• The LED on the front panel will blink when it is ready.
• On the first handset, press the joystick to enter the main menu.
• Set “Initial Settings” and go to the “Registration” section.
• Select “Register H.set”.
• At the base station, press the “Connection” button and hold it for 4 seconds, the LED on the base begins to flash red.
• On the handset, press the “OK” button and enter “0000” when prompted for a PIN code.
• If pairing is successful, the indicator will flash orange and “Handset 1” will appear on the phone display.

2. Login to the web interface of the DECT base station

• On the handset, press the joystick to enter the main menu and select “IP-Service”> Network Settings> IP Settings. Please note the IP address of the DECT base station.
• From the main screen, press the joystick to enter the main menu and select “IP-Service”>Network Settings again. Open “Embedded WEB” and change the setting to On. (ON)
• Using a web browser, go to the DECT base station web interface using the IP address found in step 1.
• The default username and password for the DECT base station are "admin" and "adminpass" respectively.

3. Updating the firmware version of the DECT base station

• Before use new system DECT, you must update the firmware manually.
• Open the DECT base station web interface > Maintenance > Local Firmware Update
• The firmware can also be found on the website: http://panasonic.net/pcc/support/sipphone/download/TGP/eu.html.
• Once the firmware update is complete, the new DECT base station will boot.
• Using the handset, you need to activate "Embedded WEB" as shown in step 2.

4. Configuring the information provided in 3CX Phone System for a new phone

• In the 3CX Management Console > Extensions, select “Add Extension”.
• Set up your number details on the General tab.
• Go to the phone provisioning tab.
• Enter the phone's 12-character MAC address. This information can be found in the DECT base station web interface under the Status tab > Network Status.
• From the drop-down list, select the model "Panasonic KT-TGP500"

• Click OK to create the configuration file. The file is created in a directory on the web server and will be sent to the phone when it starts.

5. Automatic transfer of system settings to Panasonic DECT

• In the web interface of the DECT base station, select: “ Maintenance Maintenance>Provisioning Maintenance>Standard File URL” and change the settings as follows:

• Enter the URL http://IPofPBX:5000/provisioning/Config (MAC). Cfg. Replace IPofPBX with the 3CX Phone System IP address.
• Click save when you're ready.
• Wait until the indicator on the DECT base station changes color to green.
• This is the first SIP account associated with handset 1 and is ready for incoming and outgoing calls

6. Setting up additional DECT participants (including a second desk phone)

Until now, you have been setting up your first phone. If you need to connect additional handsets, then you need to configure SIP information for new accounts manually. All settings except extension number, extension ID and password for all SIP accounts are already configured when you set up the first extension. The mapping between the extension number and the handset number can be configured in the settings: "Base> Telephone> Multi-number". Here you can configure settings for incoming and outgoing calls.

To create more internal accounts in the DECT system, you need to:

1) Setting up a new number in 3CX Phone System. You do not need to configure settings in the "Phone Provisioning" tab.

2) Use settings from an existing number.

Then switch to Telephone>Call Control>Line 2 and fill in the display name and extension number.

Repeat this process for each additional DECT internal.

Flaws

• Can't download phone book 3CX
• Calls from queues and groups will leave missed call notifications (regardless of whether the agent picked up or not)
• If you use 3CX Phone for calls, the device will not play music on hold and you will not hear a tone.