Just ten years ago, half of the people did not have a home phone, but today we cannot imagine life without it. Solve work problems after hours or discuss with a friend last news- all this can be done using your home phone, and without spending money on mobile communications. However, breakdowns of a landline telephone are a rather unpleasant phenomenon that happens not only to old telephone sets that have served their purpose, but also to new ones. Today we will tell you about the most common home phone breakdowns and how to possibly fix them. Firstly, buying landline phone Be sure to check it for functionality, as they say, “without leaving the cash register.” If you don’t do this, you may stumble upon a defective or already broken device, and changing it is unnecessary fuss and unpleasant conversations with the store staff. Never purchase a phone without a warranty card. Without this document, if the phone breaks down, you will have to pay for repairs with your own money. We do not recommend purchasing a landline telephone at unauthorized sales points: in the market, on trays. In 90% of cases you will be disappointed with the purchase, but it is not worth it. When purchasing a phone, determine for yourself how much you need all sorts of modern features such as automatic dialing, answering or forwarding. If you are not going to use them, we recommend that you do not buy an overly complex device.
There are several most common telephone breakdowns. 1. No beep when connecting. First, check that you have correctly connected the phone to the outlet and to the telephone line. In most cases, this is the cause of the “malfunction”. Correct connection on a Russian socket there are upper and lower right contacts, and on European sockets there are two central contact. In this case, the pin should be at the bottom. Do not use a cord that you took from another device. The phone kit should always come with a special cord with a special wiring arrangement. If the line cord is connected to your home phone through a jack, check that the jacks are inserted into the correct jack on the phone. 2. The number cannot be dialed. If there are beeps, then the problem is in the dialing mode. In most cases, tone dialing is used. In some telephone models, dialing occurs automatically using the settings mode. 3. The phone doesn't ring. If the number is dialed and there is a dial tone, then the ringer volume may be turned off. If the device is a three-wire device that works with an automatic device, then check the connection of the third wire to the call line. And if the line is normal, then try connecting the ringing wire to the other of the two wires of the line. 4. There is no dial tone, the microphone does not work, but the phone dials the number and rings. Most likely the problem is with the cord. Check whether the connector is fully inserted into the device socket. If there is no dial tone, then pull the cord near the body and handset. If this doesn't help, just replace the cord.
Almost every apartment has home phone. With its help, you can contact a subscriber located almost anywhere in the world. However, telephones tend to break down. Specialized repair services are sometimes very expensive. What to do? Repair your phone yourself.
You will need
- instruction manual and documentation for your device, light cloth, set of screwdrivers, soldering iron, alcohol, swabs.
Instructions
Home phone, despite its popularity mobile devices, a necessary thing. Such devices are installed today in most city apartments. Technical solutions There are many for home telephony. Dear and budget phones not eternal. They tend to break, often at the wrong moment. When there is no time or opportunity to take the device to a service center, the question of how to fix your home phone with your own hands becomes relevant.
Preparation for repair
To repair the device yourself, you will need a set of tools (soldering iron, screwdrivers), swabs, alcohol, and a phone instruction manual. The latter, if not preserved, can be found on the Internet. The user manual will greatly simplify the repair task and help you correctly determine the cause of the breakdown based on a number of signs.
Self-repair is rational only after the end of the term warranty service. During this period, it makes sense to restore the device’s functionality with your own hands if the breakdown is not subject to free warranty repair.
Please read the user manual before performing technical operations. It usually indicates the causes, manifestations, possible ways majority decisions typical problems with the device. Have you found your case? Follow the instructions in the manual. Does the breakdown not fall into the generally accepted category? Try to find out the cause of the problem yourself.
Repair of broken wires
One of frequent malfunctions landline telephones is the wiring. Fixing the problem yourself is not difficult. To do this, you need to remove the phone case (it is usually secured with screws and plastic latches). It is recommended to perform these actions carefully. The parts of the phone are connected by thin wires. If they move suddenly, they may break.
If you find a disconnect, restore contact. The torn wire is soldered back in place. This is done quickly and accurately. It is important not to overheat the elements. It is recommended to use a thin soldering iron. It will ensure precision soldering and will not damage parts located near the contacts.
After repair, reassemble the device body. Test your phone.
One of the reasons for home phone failure may be simple non-payment. You can find out if you have a debt or report payment by contacting service telephones indicated on the accounts, as well as in personal account Online telephone operator. Please note that if the phone is disconnected for non-payment, reconnection after depositing funds may take about a day.To avoid this situation, pay your telephone bills no later than 20 days from the date of receipt. Please note that if the payment was made after the 28th of the month, it will not be credited to your account until the next month. Don’t forget that you can pay for your phone before receiving a receipt, after the 7th day of the month at any Sberbank branch. To do this, you just need to give your phone number.
Device malfunction
Perhaps the breakdown occurred directly in your . To check this, try reconnecting it, for example, at a neighbors place, or connecting another device to the existing wires.If you have a cordless telephone, it is also possible that the handset is broken and needs to be replaced with a new one. The smaller the tube holds the “charge” out base station, the less power left.
Understanding the wires
The telephone cable (usually white) stretches from the common electrical panel into the apartment, is connected there to a small telephone socket, and then from it separate wire leads to the phone. Also the majority modern phones connected to the network. Check all connections: 220V socket, telephone socket. Perhaps the cable simply fell out of its “socket” at one of the connection points. If everything is in order, it is worth checking the wire all the way from the telephone socket to - perhaps it is torn or pinched. This happens quite often, especially if the cable is laid under the thresholds of the entrance to the rooms, there are children and pets in the apartment.In the event of a break, this breakdown can be completely corrected on your own: the wires will need to be cleaned a little and twisted together again in pairs, and then secured with electrical tape. It won’t give you an electric shock, and besides, telephone wires have no polarity, which means you don’t have to worry about connecting them incorrectly.
Other possible faults
Here are some more common customer complaints and how to solve them:Crackling, rustling, interference. These are “symptoms” of a faulty telephone line. In this case, it is also worth checking all the wires, and if they are intact, contact the telephone company.
It's hard to hear. Most likely, the problem arose in the dynamics of the device. If the phone is old, then the speaker is made of carbon, and sometimes it’s enough just to knock on the receiver. If the phone is modern and the volume is set to “maximum”, but you still can’t hear anything, you will have to contact a technician or replace the device with a new one.
The phone does not respond to button presses. Perhaps they just got dirty. Try removing the cover and wiping the button mechanism with alcohol as carefully as possible.
Sources:
- how does the phone work
Almost every apartment has a home telephone. With its help, you can contact a subscriber located almost anywhere in the world. However, telephones tend to break down. Specialized repair services are sometimes very expensive. What to do? Repair your phone yourself.
You will need
- instruction manual and documentation for your device, light cloth, set of screwdrivers, soldering iron, alcohol, swabs.
Instructions
First, you need to study the instruction manual and documentation for your device. You should only repair it yourself if the warranty has expired. If the phone is still under warranty, then you should contact a service center, where they will repair the device. However, it is also necessary to study the list of warranty cases to make sure that the breakdown of your device is subject to free warranty repair. If the warranty has expired or your case is not subject to free warranty repairs, then you can begin to repair yours yourself.
The instruction manual always contains some breakdowns, their symptoms and solutions. If your case is on this list, then follow the instructions provided. If yours is not on the list, you will have to disassemble the device. You need to try to understand what the problem is. For example, if you spilled any liquid on your phone, you should disassemble it, clean it and put it back together. Broken wires can also cause a breakdown. So, lay a light-colored cloth on the surface where you will disassemble the device so that all the small parts and screws can be seen on it.
Disconnect the telephone cable and power cable from the device. If the tube with the wire becomes detached from the housing, remove it too. Turn your phone face down. On the back panel you should see holes where the screws are located. They can be closed with special plugs. Remove all screws. After this, locate the plastic latches that hold the case in place. Open them and separate the body into two parts. Do everything smoothly, as there may be thin wires connecting the two parts of the case.
Explore the insides of the phone. If you spill liquid, you need to disassemble the phone as much as possible. Carefully clean all microcircuits with alcohol swabs; the plastic parts should be rinsed with plain water. Let all parts dry. Pay attention to all contacts. If you find disconnected contacts somewhere, they need to be carefully re-soldered. After this, reassemble the phone in reverse order and check its functionality.
Tip 3: Where to call if your home phone doesn't work
The home telephone, it would seem, is gradually being replaced by the mobile phone. However, homebodies and lovers of long conversations still cannot do without a landline connection. Where to go for help if your phone suddenly goes silent?
You will need
- - Internet access
- - working telephone
- - mobile phone
Instructions
If the phone shows no signs of life, first of all, check all the wires yourself, as well as their connections. There is a possibility that the root of the problem is just a malfunction of your telephone, and not a problem on the line. To find out, connect any other stationary device. Either you or your neighbors probably have one of these lying around on the mezzanine. If this device is silent, then the problem is most likely on the line. If you have a parallel telephone installed, check that it is working properly. Please note: if communication problems coincide with windy weather or repair work in your home, then this is most likely a breakdown on the line. In this case, you don’t have to carry out the test with the old phone.
Now that you are sure of technical problems on the line, find out which company services your telephone network. Find the phone number of one service center your operator - on the Internet or in receipts for telephone payments. Take advantage of your mobile phone or ask your neighbors for help if their phone is working. Tell the operator what city you live in, state your phone number, in whose name it is registered and describe the essence of the problem.
The operator will accept your request for repairs and send a technician to you who must identify and repair the breakdown. A possible reason for a non-working phone may be a gap, which the company is obliged to eliminate completely free of charge. If the rupture occurred directly, then you will have to pay for the repairs.
On the day the master arrives, you will have to put aside all your business and stay at home. If the breakdown is external, a specialist will call you on your home phone to make sure that the fault has been fixed. If the damage occurred on your property, you must provide the technician with access to your apartment. After some time, the operator should call you back to make sure your phone is working.
note
Unfortunately, not all companies providing telephone communication, work quickly. Don’t be lazy to call the service back and remind them about yourself.
If the phone fails, this is a huge problem. And periodically there is a feeling that everyone is cut off from the world and thrown onto a desert island. The home telephone has already begun to become outdated and lose its position. But still, every second resident has a home device, and everyone actively uses it. Home device does not have unpleasant qualities such as loss of charging, does not freeze and breaks down much less often. But sometimes you pick up the phone, and there’s silence...
Owners of companies that use fixed-line communications sometimes have to face this question. individuals who use a landline telephone to communicate with relatives, friends, colleagues, etc. There are many reasons that lead to communication problems.
It is difficult for an ordinary person to independently determine what exactly caused the failure to use communication services, much less eliminate the reason. Of course, if we are not talking about something trivial, for example, the telephone is not plugged into the socket or the wire in the apartment is damaged.
Landline phone doesn't work: what to do first?
If you find problems with communication, you need to try to figure out for yourself whether their cause may be located in the apartment. It's quite simple to do this:
- Check if the phone is plugged in.
- Make sure the telephone line cord is plugged into the device.
- Check the integrity of the cable by carefully inspecting it (this is especially true for families with small children or pets).
Of course, you don’t have to bother and immediately contact the employees of the company providing communication services. However, an initial inspection can significantly help and speed up the process of restoring network operation.
The landline phone doesn't work - where to call?
So, if during the initial inspection it was possible to identify any difficulties, for example, damage to the cable, or, conversely, self-diagnosis did not lead to the detection possible reason, then you need to contact the support line to report that the landline phone is not working.
To get a clear answer on which number to contact, you need to know for sure which provider’s services you are using. Most often, subscribers know which company they pay monthly for certain communication services. As a last resort, you can always review the contract for the provision of communication services, which is concluded with the telephone company, and clarify its name. By the way, this documentation may also contain support line contacts.
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