Today I will look at a situation that users of operating systems often encounter Windows 7 And Windows 8. The essence of the problem is this: there is a connection to the network, but Network Control Center and shared access writes that the Network without access to the Internet, there is about a clock next to the network icon in the tray Exclamation point. In fact, the Internet may even be accessible. There may be several reasons with different scenarios. Let's take a closer look at each of them.
But first things first, if you are connected via a modem, router or optical ONT terminal- I would advise reboot it. If, after rebooting the device, Internet access resumes, the problem is clearly in the router itself, its settings, or the provider’s network (this also happens). In this case, we reset the router with the reset button, configure it again and check. If still after some time a message appears that Network without Internet access- try another router to check.
1. WiFi network without Internet access
This is the most common situation. The reason for this problem is most often the following. The vast majority of users are not aware at all what is an IP address
and believes that For Wi-Fi connections
You just need to enter the network security key. In most cases, this may indeed be enough, but not always. If on WiFi router protocol disabled DHCP, then you can easily connect to the network, but here IP address your wireless adapter it will not work on a laptop, tablet or smartphone. Accordingly, you will not have access to the Internet, although the network is actually connected, but only partially.
By the way, this is also possible with a wired connection - the cable was plugged in, but the address was not received.
What to do? Register the IP address manually. To register IP in Windows 7 or Windows 8 you need to do the following:
Let's go to Control Panel and click on the icon Network and Sharing Center:
In the window that opens, click on the link Change adapter settings. A list of network adapters will open. Right click mouse click on it network adapter through which we connect to the router and select the menu item Properties:
A properties window will open. network card. Select an item Internet Protocol Version 4 (TCP/IPv4) and double-click on it with the left mouse button. This is where you need it register IP address, netmask, gateway and DNS address:
For most routers (except D-Link) the following should be suitable:
IP address — 192.168.1.2
mask — 255.255.255.0
Gateway — 192.168.1.1
primary DNS — 192.168.1.1
secondary DNS — 8.8.8.8
For D-Link routers:
IP address — 192.168.0.2
mask — 255.255.255.0
Gateway — 192.168.0.1
primary DNS — 192.168.0.1
secondary DNS — 8.8.8.8
2. There is Internet access, but it still says Network without Internet access
This problem is most often occurs when a computer connects to the Internet via a proxy server
. That is, there is access to the Internet, but it is not direct, but through a server.
In this case, you can do the following:
Press the button Start select an item Execute(or press the key combination Win+R
) and in the window that opens we write:
gpedit.msc
it will be revealed to you Local Group Policy Editor.
Local Computer Policy → Computer configuration → Administrative Templates → System → Internet Communication Management → Internet communication settings and enable the parameter:
« Disable active probing for the network connection status indicator
«
The first setup of an MTS 4g modem is both simple and skill-requiring. This unit is designed so that you can access the network where you need it and when there is no access to wired Internet or Wi-Fi is not available. MTS 4 g network coverage covers a large area, so there should be no problems with communication. It is a small unit that is inserted into a USB connector like a flash card. Do you agree that it is very convenient to have it at hand? The device does not take up much space and easily fits into a laptop bag or just a pocket.
To get started, just perform a small setup that can activate the MTS 4g modem. The interface of most programs is designed in such a way that it is not at all necessary to have special knowledge in the field of computer science and programming. During installation, the program does everything autonomously; you only need to agree to the actions being performed and indicate the path to save the files.
Let's take a closer look at how to properly install a 4 g MTS modem on a computer. It is worth noting that the basic kit includes the device itself, instructions for it and a SIM card. To broaden your horizons and compare, you can also read about.
How to connect an MTS 4g modem to a computer
Initially, you should, as you already guessed, insert the SIM card into a special slot. The device will operate in LTE networks only with the SIM card that comes with it. If you install another SIM card, it will work on the 3g network and the speed, accordingly, will be lower than declared. Here you can find out, maybe it will be more relevant for you.
How to set up a 4g MTS modem
After preparing for work, you need to insert the device into your computer or laptop. The operating system will automatically detect and recognize new hardware, and then activate the installation wizard itself. If this does not happen, then you need to go to the “Start” menu, then go to the “Computer” section. The USB modem will appear as a removable drive, since it is configured to have a Micro SD memory card slot. Installing a memory card allows us to use it as a removable drive.
- Open the drive and double click on the Autorun.exe file,
- Then follow the prompts that will appear on the screen from the installation wizard.
- Launch the program shortcut "Connect Manager", which will appear on the desktop after installation.
- When the modem registers on the Internet, click on the “Connect” button.
- First, in the device selection section, the message “MTS connection is not connected to the network” will appear. Don't worry, just wait for the connection. Immediately after establishing a connection to the Internet, the message “MTS connection is connected to the network” will appear in the device selection menu.
- In the “Connect” section, click the “Disconnect” button to pause your Internet connection.
Additionally, in the Connect Manager application you can also send SMS, activate a payment card, check the current balance and the balance of the megabyte package.
MTS settings for a 4g usb modem with wifi router function
All Wi-Fi equipment in the house, be it a smartphone, TV, tablet, refrigerator, and much more, can be connected to the World Wide Web using a flagship with the function wifi router. You can connect such a 4g MTS modem to a power adapter or PC and use it to launch no more than 10 devices at the same time.
The installation process will depend on operating system computer. Let's look at the installation for Windows XP as an example:
- Insert the device into the USB port;
- Follow the steps requested by the installation wizard;
- If difficulties arise with automatic tuning, manually run the AutoRun.exe file;
- Open the address of the router settings in your browser (they are on the device itself). Next, enter the standard username and password - admin;
- Check your access point settings- the checkbox is not used by default and must be cleared;
- Make sure that other devices do not work to distribute the signal, this may lead to a malfunction of all modules.
- If you still can’t access the Internet, try restarting your computer.
You can look at it in a separate article.
Additionally watch the video:
USB modems from operators cellular communication They have long ceased to be something out of the ordinary and have gained unprecedented popularity among Internet surfers due to their ease of setup and use. MTS provides users with a fairly wide range of options when purchasing such a device and concluding a contract for payment for services. However, quite often you can encounter situations when the MTS modem does not connect to the Internet, despite the fact that most of the settings are fully automated, and the user’s special participation in all processes is minimized. We’ll look into what you can do if such problems are noticed.
How to connect to the Internet via an MTS USB modem?
As a rule, the user does not need to do anything special when connecting a modem to a USB port.
The modem is detected in the system as a removable disk, after which, if autorun is enabled, the driver installation starts and software"Connect Manager". If autostart does not work, you need to go to the root of the removable disk and run the Autorun.exe file yourself. Next, you need to follow the instructions of the “Installation Wizard”, and upon completion of the process, a shortcut will appear on the “Desktop” for making an immediate connection.
How to connect to the Internet via an MTS modem? Double-click to call the connection console, after making sure that the SIM card is inserted and there is money on the balance. After registering the device on the Internet, press the connect button and wait until the connection is established. Please note that at first a message may appear in the status bar stating that the modem is not connected, but this is a temporary phenomenon. Wait a little.
After some time, the connection should be activated. As you can see, you don’t need to configure anything, since the operator has already made sure that the drivers and necessary parameters are installed automatically.
Main types of errors
But let's look at situations when the MTS modem does not connect to the Internet, despite the fact that you have completed all the steps according to the instructions. Indeed, failures in the operation of such devices are observed quite often.
If connection is impossible for some reason, you will have to take several steps to eliminate them. The most common is error 619, indicating that there are not enough funds in your account.
However, you can encounter other failures, among which the most typical are the following:
- modem failure;
- missing or damaged original device drivers;
- disabled USB ports;
- conflicts with other equipment;
- overlay frequency ranges when a signal is issued in wireless mode using a router;
- connection blocking third party applications;
- failures in the operating system,
- problems on the operator's side.
The MTS modem connects, but the Internet does not work. What to do first?
So let's move on to the elimination. possible problems. The first step is to check the operation of the device on another computer or laptop. If no failures are detected when connecting the modem, you should look for the cause in your own computer terminal. The easiest way out of this situation would be to temporarily disable the built-in Windows firewall and antivirus (especially if it is some kind of free one) software like Avast). If this does not help, and the MTS modem does not connect to the Internet, move on.
What to do if the modem is not detected in the system?
Let’s assume that the installer seems to have performed all the steps automatically, but the modem is still not among the devices in the “Device Manager”. To begin, expand the entire list by using the show hidden devices item. If there is a modem there and it is marked with a yellow triangle, or you see unknown device, you need to update or reinstall the drivers by telling the system or searching for software on local computer, or by specifying a removable device as the source. If this does not help, from another terminal you need to go to the official website of the operator, download the most fresh drivers for your modem model, and then install it yourself.
Sometimes the problem that the MTS modem does not connect to the Internet or is missing from the installed devices is solved by reconnecting to another USB port.
At the same time, in the “Device Manager” you need to check the status of the drivers of USB controllers and hosts (all without exception), and, if necessary, perform an update or rollback, depending on the current situation.
The modem is detected, but does not work: device diagnostics
In principle, if the modem does not connect to the Internet, but no problems have been identified with it at the operating system level, you can directly use the diagnostic tool provided for this in Windows. In the equipment properties, you need to set modem polling. After this, either a message will appear indicating that the process has started. If this does not happen, the device simply does not work. As an additional measure, you can run “Connect Manager” and see if the modem is detected in this program. If it is not there, in command line run “ipconfig /all” (without quotes), and once you know your address, contact technical service support.
Configuring router settings
Finally, let's see what can be done to correct the situation if the MTS modem does not connect to the Internet through a router, which can be used to distribute a wireless signal.
First, in the IPv4 protocol properties for the created connection, make sure that all types of addresses are set to receive them automatically (this is required condition). Secondly, go to the router's web interface, go to additional settings and in the USB application settings, check the selected options. They should be like this:
- APN: internet.mts.ru;
- Access number: *99# or *99***1#;
- Username: mts Password: mts.
In addition, in the supplier's list mobile internet The MTS operator must be selected, and Russia must be indicated as the region. As is already clear, if something does not correspond to the described parameters, you need to change the options, save the settings and perform a complete reboot of the router.
Note: when connecting the modem directly to the router via a USB port, it is advisable to check the operation of the port itself. If it is broken, damaged or inoperative, you can’t even dream about the operation of the modem-router combination.
This instruction contains step-by-step information on what to do if the Internet does not work on a computer with Windows 10, 8 and Windows 7 in various scenarios: the Internet disappeared and stopped connecting for no reason via the provider’s cable or via a router, the Internet only stopped working in the browser or certain programs, works on the old one, but does not work on the new computer and in other situations.
Note: In my experience, about 5 percent of the time (and that's not a small number) the reason the Internet suddenly stops working is with the message "Not connected. No available connections" in the notification area and " Network cable not connected" in the list of connections indicates that the LAN cable is really not connected: check and reconnect (even if visually it seems that there are no problems) the cable both on the side of the computer’s network card connector and on the side of the LAN connector on the router, if the connection is performed through it.
If the first option does not suit your situation, then I recommend doing next steps to check your internet connection:
Let's stop at point 6 - connection via local network shows that everything is fine (on, there is a network name), but there is no Internet (this may be accompanied by the message “No access to the Internet” and a yellow exclamation mark next to the connection icon in the notification area).
LAN connection is active, but there is no Internet (no Internet access)
In a situation where the cable connection works, but there is no Internet, there are several common causes of the problem:
- If the connection is made through a router: there is something wrong with the cable in the WAN (Internet) port on the router. Check all cable connections.
- Also, for the situation with the router: the Internet connection settings on the router have gone wrong, check (see). Even if the settings are correct, check the connection status in the router’s web interface (if it’s not active, then for some reason the connection cannot be established, perhaps the 3rd point is to blame).
- Temporary lack of Internet access on the part of the provider - this does not happen often, but it does happen. In this case, the Internet will not be available on other devices via the same network (check if possible), the problem is usually fixed within a day.
- Problems with network connection settings (DNS access, proxy server settings, TCP/IP settings). Solutions for this case are described in the article mentioned above and in a separate material.
For the 4th point of those actions that you can try first:
If these two methods do not help, try more sophisticated methods of solving the problem from the separate instructions given above in paragraph 4.
Note: if you have just installed the router, connected it to the computer with a cable and there is no Internet on the computer, then high probability you just haven't configured your router correctly yet. Once this is done, the Internet should appear.
Computer network card drivers and disabling LAN in BIOS
If the problem with the Internet appeared after Windows reinstallation 10, 8 or Windows 7, as well as in cases where in the list network connections there is no local network connection, the problem is most likely caused by the fact that necessary drivers network card. Less often - because the Ethernet adapter is disabled in the BIOS (UEFI) of the computer.
In this case, you should follow these steps:
Perhaps in this context it will be useful: (if there are unknown devices in the list in the task manager).
Network card parameters in BIOS (UEFI)
Sometimes it may turn out that the network adapter is disabled in the BIOS. In this case, you definitely won’t see network cards in the device manager, and local network connections in the list of connections.
The parameters of the computer's built-in network card can be located in different BIOS sections, the task is to find and enable it (set the value to Enabled). This might help: (also relevant for other systems).
Typical BIOS sections where the required item may be located:
- Advanced - Hardware
- Integrated Peripherals
- On-board device configuration
If the adapter is disabled in one of these or similar sections of the LAN (may be called Ethernet, NIC), try turning it on, saving the settings and restarting the computer.
Additional Information
If by now you have been able to figure out why the Internet is not working, as well as making it work, the following information may be useful:
- In Windows, Control Panel - Troubleshooting has a tool to automatically fix Internet connection problems. If it does not fix the situation, but provides a description of the problem, try searching the Internet for the text of the problem. One of the common cases: .
- If you have Windows 10, look at the following two materials, they may work: , .
- If you have new computer or motherboard, and the provider restricts access to the Internet by MAC address, then you should provide him with a new MAC address.
I hope that one of the options for solving the problem with the Internet on a computer via cable was suitable for your case. If not, describe the situation in the comments, I will try to help.
At any point of VivaCell-MTS 3G coverage.
CONNECTION ISSUES
ABOUT MOBILE BROADBAND INTERNET
How fast is mobile broadband internet speed?
Speed depends on broadband network coverage (3G or 3.5G). Even if you are in a 3G coverage area, Internet speed may vary depending on conditions, because... Mobile broadband is a wireless service (for example, nearby electrical interference may interfere with the signal). Usually, in the description of your tariff plan maximum speed is indicated, which means the speed available in your area may be lower.
It's also worth noting that even if you have a 3G signal, using your phone as a modem instead of a dedicated USB modem may reduce the maximum data transfer speed, especially if you connect your phone to your computer using Bluetooth.
Is mobile broadband fast enough for online gaming?
Mobile broadband can be used for online gaming, but the quality of the game will greatly depend on the quality of the signal you receive. Mobile broadband usually has more high degree delays than fixed broadband, which may play a role if you play online game requiring a quick response. To ensure smooth gaming, the time it takes for data from your computer to reach the game server and back (also known as “ping” or response time) should be between 100 and 500 milliseconds. At good conditions, the latency of a mobile broadband Internet signal can be as low as 50 milliseconds, making even shooting games that require high speed, however, when weak signal it can be more than 500 milliseconds when you can only play strategy games like World of Warcraft.
Loading...
