How to check if you have been purchased new iPhone(activated or not)?
You sold an iPhone in a closed box and the seller claims it is new. Before you start working with a new one Apple smartphone, you need to activate it. The activation procedure involves connecting a smartphone with a SIM card inserted into Apple's activation servers. To do this, simply connect to Wi-Fi or use cellular data.
And only after the iPhone owner receives confirmation of activation will he be able to use his device.
Thus, if the user is immediately taken to the home screen when the smartphone is turned on for the first time, bypassing the welcome, activation and configuration screens, it is already in use. At the same time, if after the first iPhone activation The welcome screen appeared - this does not mean that the gadget was not used. The fact is that the screen with the word “Hello” on different languages appears every time you reboot your iPhone to factory settings or after the iOS restore procedure in iTunes. In other words, even unpacking a closed box and seeing the welcome screen when you turn on your purchased iPhone does not guarantee that the smartphone is new.
Detailed video instructions
How to check if you are buying a new iPhone?
On the Apple website there is a section " ", in which you can quickly and without special effort check whether the iPhone purchased by the buyer has been previously used. All the user needs to know to work with the service is serial number devices. For activated gadgets, this number can be found in " settings", In the chapter " basic", Menu item" About this device“In case the smartphone greets the user on the welcome screen, its serial code can be found by pressing the “i” button in the lower right corner.
HOW TO CHECK AN iPhone BEFORE BUYING BY HAND 2018
Read also
A few more points for iPhone checks when buying from hand. 1) Turn off your phone and turn it on.
How to check iPhone by IMEI or serial number | Yablik
Using the serial number (IMEI) iPhone on some Internet services you can define: binding to iCloud (Apple.
In addition, the iPhone serial number is indicated on a label placed on the back of the original.
So, to check your iPhone, follow these steps:
1 . Go to the section " Checking eligibility for service and support“On the Apple website.
2 . Enter your iPhone serial number in the appropriate field (how to find your serial number), enter the code shown in the picture and click Continue.
ATTENTION:
The iPhone NEVER serial number contains the letter “O” (the number “0” (zero) is used).
3 . If you check a supposedly new iPhone (or officially refurbished (ref, refurbished) by Apple) message " You need to activate your iPhone“This really confirms that the smartphone had no history and he's really new.
Read also
After activation in the service " Right to maintenance and support“There will be (maybe not immediately, but within 24 hours) an estimated expiration date for service and repair rights, which is determined by adding 365 days to the day of activation. In other words, to find out the date first activation, subtract exactly 1 year from the expected date.
THE NOTE: The data on the Apple server may not change immediately, usually within 1 minute to 12 hours.
If the activation date you performed differs from that indicated in the service " Checking eligibility for service and support“Then you can safely file a complaint with the seller - the smartphone was activated earlier, that is, unfortunately, you are not the first owner of this iPhone.
Video review:
Let's give an example from life. In the post-Soviet space it is often used for the sale of gray (illegally imported) activated iPhones under the guise of new ones. How did this happen? New blocked (linked to mobile operator) iPhone is sold, for example, in the USA at a fairly low price. They are bought by “businessmen” for the purpose of subsequent unblocking (decoupling from the operator) for a certain fee.
Before purchasing, it is strongly recommended to evaluate the device for its condition. Buying used gadgets is always a lottery. Do not forget that you should not trust the seller under any circumstances. You only need to believe the facts.
Is it worth saying that diagnostics will reveal whether the gadget is original or not?
Replacing original beats with Chinese ones
If the previous owner handled the gadget incorrectly:
- dropped;
- drowned;
- bent, etc.
It is very likely that he resorted to the services of repair studios. But original spare parts are very expensive. Perhaps the careless owner, knowing full well that the gadget would now only last a short time before another breakdown, allowed him to get rid of it and buy himself a completely new device.
A non-professional is unlikely to be able to distinguish a used device from one that was repaired. The easiest way to assess the condition of white gadgets. If the body is shabby and is more steel than white, you need to understand that it has been in use for a long time and the risks of purchasing a repaired structure increase.
Be sure to request a box for the gadget and documents (warranty card - even if it has already expired). Thus, you insure yourself against purchasing a stolen gadget.
IMEI is unique code, which is applied not only to the box itself, but also inside on parts of the gadget. You can see it if you take out a SIM card. By the way, never trust that your gadget is unlocked.
Put it into the device and if the operator can figure it out without any problems, then everything is in order. On the official website you can find out almost everything by IMEI - whether it was repaired, when it was produced, when it was activated, etc.
But all the above measures are shallow. Only specialist diagnostics can provide a 100% guarantee that the gadget will not be repaired. To carry it out, you need to agree with the owner about diagnostics.
Under his supervision, the master will open the gadget and examine its components. If Chinese counterfeits of original parts are noticed, you can safely refuse to purchase, no matter how low the price.
Otherwise, constant breakdowns will force you to be disappointed more than once.
Check usage iPhone before purchasing. How to find out almost everything about your phone IMEI
How to check iPhone before purchasing? What should you pay attention to first and how to find out if all functions work. The phone is locked or not. and perhaps he was in repair and restored.
After reading this article, you will become, if not an expert, then certainly not a problem buying your first iPhone. Nowadays there are many offers for selling a used iPhone, because not everyone has the funds to buy a new one, and many have already eaten the plastic whistles on Androids. Therefore, purchasing a device from the secondary market is very important. In addition, many different online stores and private sellers have recently emerged, promising a welcoming, completely new phone at a lower price than official retailers. Particular care must be taken here if the attractive price still outweighs common sense.
To meet the seller, try to choose a location where you have access to free Wi-Fi(for example, a shopping center or a familiar cafe). Thus, it will be possible check the work wireless module and directly from the phone to find out where it is and its fate from IMEI. Well, if the seller has the box from the phone, you can compare the serial number and IMEI on the box and on the phone.
IMEI (International Mobile Equipment Identity) is an international identifier for mobile equipment (“hardwired” into the device). IMEI is required to uniquely identify a mobile device in GSM networks: It is automatically transmitted by the device to the operator’s network when connected.
You can find out your IMEI iPhone next ways:
- type # 06 # (SIM card is optional)
- Settings > General > About this device
- Remove the SIM card tray. Serial number and IMEI are printed on the SIM tray (iPhone 3G/3GS/4/4S).
HOW TO CHECK iPhone BEFORE BUYING BY HAND 2018
A few more items to check iPhone when buying from hand. 1) Turn off your phone and turn it on.
How to check iPhone by IMEI or serial number | Yablik
Check your iPhone serial number warranty on the Apple website:
selfsolve.apple.com
Visual inspection, body abrasions (in principle, glass can be polished yourself). Pay attention to completeness. the presence of a charger under our socket, a USB cable for connecting to a computer, a headset and a paperclip for removing the SIM card. Check the integrity of the screws on the bottom of the iPhone to see if there are any visible breaks that may indicate the phone has been opened.
Turn the phone into your hands. The screen orientation must change, so the operation of the built-in accelerometer is checked. Take something into the camera. Covering top part phone with the palm of your hand during a conversation, you can check the work proximity sensor (the screen should go dark).
Not everyone knows about this interesting chip, which is used by Apple Store employees when receiving erroneous phones. Thanks to LCI (Liquid Contact Indicator) sensors, there is no need to spin the device and it is fast enough to determine whether the phone has been submerged. IN in good condition The indicator is white or silver, but after contact with water it turns red, so it will be difficult to mix.
Finally, I will tell you one instructive story from the life of super-economists, fans of freebies and joint purchases in dubious places. Two iPhone 4s were brought here from the United Arab Emirates. I don’t know which govnomagazine or souvenir shop got so dirty, but it turned out that both phones were locked, in addition, one of them was restored (at one time it was returned to Apple for some reason). And although the iPhone 4's contract has expired, that doesn't mean they'll be automatically unlocked.
The second device could not be verified, so I cannot say whether it was similarly restored or not. But they sold the phones as new, with a pretty decent price tag of $300 each. For comparison, on this moment, the Connected iPhone 4 is less than 13 kilograms of rubles, it is really very stingy to pay twice.
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There are situations when a phone of such a well-known brand as the iPhone breaks down and the problem arises of how to exchange the iPhone for a new one under warranty. Questions of this kind often arise: is it possible to exchange it within the country or is it not possible? How to get money back for an iPhone under warranty?
The popularity of the iPhone is gaining more and more momentum; it has become an indispensable means of communication. Users appreciated its functionality, there are positive reviews. People are willing to pay a lot of money. The shops household appliances and electronics (for example, Eldorado, Euroset, MTS) offer big choice different models iPhone. The realization that this is an expensive purchase makes people try to be more careful with their new phone. But anything can happen, I didn’t like the color, the brand. Or if it turns out that an expensive purchase deteriorates, breaks, it becomes unclear whether to return it, repair it or not. Then how much money will it cost?
How to exchange an iPhone under warranty for a new one? It’s not always possible to keep track of your gadget so that nothing happens to it. For example, a child can take the phone to play - he decided to check how it swims in an aquarium with fish. The guy was walking down the street somewhere, talking on his iPhone, did not notice the steps and tripped - the phone fell and broke. Or six months after purchase, new iPhone started to get a little dull - Charger does not “see”, spontaneous switching off and on. Very unpleasant moments in life. A swarm of questions appears in your head - what to do, where to go? Should I buy a new phone or send it in for repair? Is it possible to exchange? etc.
Buying a new iPhone to replace the old one is no longer affordable for many. If you send it in for repairs, there is also a problem here - you can’t buy original spare parts. And if you try to order from Chinese sites, it will only get worse. So, we must try to pass it. How and where can I return my iPhone under warranty? The right decision it will be iPhone replacement under warranty for a new one at the service center.
They mistakenly believe that it is long and tedious. Literally - he came, handed over a broken, faulty iPhone (if it was under warranty), and was given a new and intact one, of the same model, and for free. You don’t need to give anything else with it - neither headphones, nor charger, nor box. Yes, everything is that simple, fast and economical. In Russia this is all a novelty, in Europe or the USA it is already commonplace.
The main thing is not to run into scammers - phones can be imported by unofficial suppliers. The risk is that the warranty that applies to all these iPhones imported into Russia legally does not apply. Which means it doesn't exist simple algorithm On the contrary, there will be more problems.
Do not also forget that there are certain restrictions. They are connected with the fact that not every broken phone can be returned.
If the cause of the breakdown was the cases listed below, then free replacement iPhone is not subject to:
- iPhone manufacturer is an American company;
- the iPhone was not used correctly;
- water got into the device;
- phone stolen, any other accident;
- The serial number of the phone is not readable;
- It was not repaired at a service center.
If there was a defect from the above, then, unfortunately, a working device can be replaced only if money is paid.
Also, if the battery was faulty, the battery does not hold up well; chips, dents in the case or any protective coatings are out of order - the iPhone is also not subject to warranty replacement.
Phone exchange deadline
When a breakdown is detected, they rack their brains - the iPhone is broken under warranty, where should I go? There is no need to go to the store to return it where you got it - it will take a lot of time and will also be wasted. You must contact immediately service center– It’s better to hand over your phone there. The exchange will be made there as soon as possible.
It is important to know:
- After purchasing an iPhone, the warranty is 1 year, during which you can exchange it for a working device for free.
- After the iPhone has been returned free of charge under warranty, the replaced iPhone receives a warranty period of another 1 year.
Essentially, the buyer has 2 years of warranty left. Phone exchange occurs as soon as possible. By law, this is 14 days, but the service center reduces this time by almost half - very quickly and efficiently.
Trouble has happened - your favorite iPhone is broken under warranty, what should you do?
Replacing a non-working iPhone under warranty with a new one can be carried out:
- during the warranty period free of charge;
- during the warranty period for a fee;
Free replacement is provided provided that the phone only has a manufacturing defect (pixels have moved away, the front camera has moved, or the glass is chipped). If it was the fault of the phone owner, then you will have to replace it and pay a little extra for this replacement from your own wallet. The amount is not very large, so you can use this service.
For example, Katerina has an iPhone 7 plus. It's a little beat up - the screen is covered in cobwebs. It is possible to fix it here. The glass of the iPhone 7 plus is being replaced under warranty with a new one, having paid for the repair.
In general, they can refuse a replacement only in cases where the phone is completely broken (the body is bent, the display is completely disfigured). They will also refuse a replacement if the iPhone’s “internals” are foreign, not “iPhone’s.”
All actions associated with exchanging a phone for another are slightly different, depending on:
- The iPhone is of good quality, without any manufacturing defects.
- The iPhone is of poor quality, with defects (not caused by the buyer).
In both cases, there will be no recalculation - changing the color of a phone of exactly the same brand does not change its cost. It may happen that the seller does not have exactly the same brand in stock, but there are other iPhones whose prices are different. Here you will have to recalculate the cost or the buyer has the right to refuse to purchase another phone. The seller will return the money paid.
But sometimes there are cases when a person bought an iPhone for 30 thousand rubles, and later, when he came to change it, the price changed either up or down. That is, the price changes for the same smartphone.
In the case of a discount, the buyer exchanges his old iPhone for a new one, and the seller must return the money that makes up this difference in price. If the phone cost 30 thousand rubles, it was bought for this amount, but became 25 thousand, the seller gives it back new smartphone and 5,000 on top.
If the price has risen, then the actions are exactly the same, but on the part of the buyer. The phone cost 23 thousand rubles at the time of purchase, when the buyer came to exchange it, it began to cost 25 thousand rubles. The buyer pays the remaining 2 thousand rubles.
When returning an iPhone, the buyer must take the following documents in addition to the phone itself:
- your passport;
- receipts of purchase (if they are preserved).
If receipts or other documents confirming the purchase of a smartphone were not saved, then according to the Government Decree “On the Rules for the Sale of Certain Types of Goods”, the buyer can refer to witnesses. If there are none, then you can ask to show video from CCTV cameras - this will also serve as evidence.
In addition to your passport and receipts, you must provide a warranty card if the smartphone under warranty was of poor quality.
If the phone was purchased from an online store
More and more people are using Internet services. And the purchase of different things, from the smallest and most insignificant, to large and complex in their own way. technical specifications, is becoming commonplace.
The phone was purchased online, but due to the fact that the buyer was not satisfied with something about it, there is a need to return it. Provided that it works properly and there are no defects, then you can refer to the decree of the Government of the Russian Federation “On approval of the Rules for the sale of goods remotely.”
According to this law:
- The buyer has the right to refuse any product (except for individual orders), i.e. return the phone at any time before it is handed over to the buyer.
- If the phone has already been transferred, then this can be done within 7 days.
- You can return an iPhone if its presentation is preserved, the box has not been thrown away, all documents are in place, and the receipt for payment for the goods has been preserved.
Given these provisions, if everything is done correctly, then returning the iPhone will be a hassle-free process.
How to exchange your iPhone under warranty for a new one? Sometimes you have to deal with sellers to whom you can’t prove anything - they stubbornly refuse to do anything. Coming to a store and exchanging a phone for another becomes very problematic. Be that as it may, the seller doesn’t care, he will have to accept the phone. Either exchange for a different color if it is completely intact, or for subsequent inspection if it is defective.
A check must be done in order to find out whether the human factor is to blame or whether a malfunction occurred during the assembly of the phone at the factory. This check is called examination.
It should be taken into account that:
- the seller is required by law to accept the phone;
- the buyer has the right to be present at the examination;
- in case of disagreement with the results, the buyer has the right to file a claim.
The results of the check can either be positive, i.e. there is a manufacturing defect and the seller must exchange the phone. If the answer is no, then the buyer will have to pay for the repair of his smartphone from his own money.
But for some reason the seller may not agree with the results of the inspection. He does not believe the person that the phone has manufacturing defects. In this case, he can send the phone for additional examination.
If the seller’s doubts are confirmed, then the buyer will have to pay money for the additional examination carried out. Plus, you also have to pay for storing the phone with this seller.
The seller refuses to exchange the iPhone even after checking? You can write a complaint addressed to the store director. Write, sign, make a copy. The original remains in the hands of the seller, and ask him to put his signature on the copy.
If the seller does not agree to sign, then you can cheat - send this application via Mail ( by registered mail). In any case, the store employees will have to sign for the delivery, thereby confirming the validity of the claim.
One of the means to restore justice is to go to court. Because salespeople in the store may begin to refer to the fact that during the diagnostics no faults were identified and the buyer is blatantly lying.
This means it’s time to go to court to complain about the store’s actions. It is best to hire a good lawyer for this. Then the store will definitely be obliged to issue another iPhone to replace the old one.
If the seller does not agree to return money for a phone for which the warranty has expired or has not been established
In a situation where a defect has appeared in the phone, moreover of a manufacturing nature, and the warranty for it has expired, it seems that nothing can be done.
But in reality you need to do this:
- An examination is carried out at the expense of the buyer, because the warranty has already expired, the buyer will have to prove that the malfunction in the phone is not his fault.
- If the seller, if a manufacturing defect is confirmed, refuses to replace it, write a claim, then, if that doesn’t help, file a lawsuit.
The procedure is exactly the same as when replacing a phone under warranty. If the warranty for the smartphone has not been established, then it is established by law - it is 2 years.
If you decide to purchase a gadget that someone has already used for a while, you should definitely pay attention to the issue of repairing it, especially if it is such a serious purchase as the iPhone. How to find out if an iPhone has been repaired? We have prepared a list of possible indicators to check this issue, since you don’t really want to trust the seller in this matter.
Of course, you can contact a service center, where the experienced eyes and hands of a professional, after a small diagnostic, will accurately determine whether it was repaired specific device. But you also need to focus on the main points.
Replacing original parts with Chinese ones
If the previous owner dropped or significantly damaged the iPhone, then it would not be possible without replacing parts, and often, in order to save money, they are replaced with Chinese ones. Since such a substitution will directly affect the longevity of the smartphone, its owner can remain silent about this fact. Unfortunately, a non-specialist will not be able to qualitatively assess such changes.
As for the case, if the smartphone is white, then all the abrasions are clearly visible on it and you can independently determine the approximate time of use of the device. Be sure to ask the owner of a used device for the box and documents, even if the warranty card has expired. This way you can protect yourself from buying a stolen phone.
Checking iPhone by IMEI
Let us remind you that IMEI is a unique code that is applied not only to the box, but also to parts of the gadget inside. Just by taking out the SIM card you can see it.
By inserting a working SIM card into your phone, you can eliminate the first problem that you might encounter - determining the operator. The IMEI website stores almost all information about the smartphone: repair, activation time and when it was performed.
But you can get a 100% guarantee that the iPhone has not been repaired from a specialist. You just need to agree with the seller so that the technician inspects the device in his and your presence. This way, Chinese parts may be found, which will significantly reduce the price of the smartphone.
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