Every subscriber who has been using mobile communications services for a long time understands how important it is to know who called at a time when the phone was out of reach or the person simply did not have the opportunity to answer. You can find out about all missed numbers after connecting to the “You have been called” service from MTS. Now a subscriber who is “out of reach” or has a switched off phone can always find out who tried to call

Let's take a closer look at how this service works. As soon as you receive the message MTS "They called you", and it will come at the moment when your phone becomes visible in the network zone again, then you will be able to familiarize yourself with all the information available on it. All you have to do is open the text message you received, which will indicate who called you and how many times. And also, at what time the call was made by the user. Next, you decide whether to call you back or not. Also, the subscriber who called you will also receive a message that you are in touch again.

Basic features of the “You got a call” service

If your phone is outside the network coverage area or you are talking while another person is calling you, your phone will display a short notification about who tried to call and at what time. Additionally, the MTS user receives text message with detailed information that the interlocutor tried to call.

The time of the call, date and number of attempts to make the call will also be indicated. You can determine who called you by the phone number specified in the message. If you do not want to receive such messages, you can simply disable this service.

Quick activation of the “You have been called” service

On many tariff plans such a service is included in the list of basic features, but in the event that such a chance passed you by, but you still want connect “They called you”, dial a combination of characters from your mobile phone *111*38# .

1. You will have access to a voice assistance system from MTS, just follow the instructions and press the " 1 " Procedure for disabling the “They called you” service To disable the option, dial the same combination as in the previous paragraph, only this time instead of 1, enter the number 2 from the keyboard.
2. You can also delete the service by calling the MTS advisory center or through the website (specifically the user’s personal account). If you know for sure that this service is already activated on your smartphone, but for some reason you cannot use it, perhaps you were mistaken: instead of it, a similar option “They called you!” is installed. Be careful: the last option contains Exclamation point at the end of the sentence.
3. Disabling the option is simple: you need to dial *111*338#, which will automatically disable the service. If you decide to disable this service through your personal account, then you will have to go through a simple procedure for registering users in this system. You can read about registering new subscribers in this material - registration in your MTS personal account. Then you need to find this service in the list of connected options. Next, apply to disable it. Disabling the service occurs within a few minutes, but no more than a day from the moment the application itself is submitted.

The “You got a call!” function helps the subscriber not to lose sight of important calls and to always be aware of what incoming calls were received on the mobile phone. Even if the device turned off due to a breakdown, discharge, or you were outside the operator’s coverage area, this option will still inform you for free about subscribers who attempted to call you (on a phone that was disconnected from the network).

The notification SMS contains the following information:

• number of incoming;
• time/date of calls;
• numbers from which calls were made.

The notification comes immediately after registering the SIM card in the MTS network (turning on the device).

Features of using the service

1. Information about missed calls is not provided by the option if they have been forwarded.

2. Subscribers using anti-caller ID will send “XXX” in the info-SMS instead of the mobile number.

3. The service cannot be used if:

• the options “Busy” and “Not responding” are activated;
• unconditional forwarding is configured;
• Reception of incoming messages is blocked;
• Phone memory is full (if the device cannot save SMS, you need to delete unnecessary incoming SMS);
• The “Short Message Service” add-on has been deactivated.

4. Data about missed incoming messages are stored on the MTS service for 24 hours.

5. “They called you!” is automatically deactivated when “Voicemail” is connected.

Cost and connection

Activation/deactivation of the option is carried out by the operator free of charge. The fee for using the informer is 1.2 rubles/1 day.

Connect “They called you!” you can do it in one of these ways:

1. Send a command - *111*38#.
2. Connect online.
3. Use the “My MTS” mobile application.

How to disable the option?

If you suddenly have a question about how to disable the “They called you!” service. on MTS, choose one of the following actions:

1. Request the service number - *111*38#.
2. Send a text message with the code "211410" to 111.

You can also deactivate the informer in your account on mts.ru.

Enjoy using the MTS service!

The MTS operator offers its customers the “They called you” service. This offer is not new, for subscribers of different operators. Thanks to this option, you can always stay in touch: a lack of connection, a dead phone battery, or an important meeting are no obstacles. The call will never be missed. The subscriber will always know who called and when.

MTS provided its customers with this option free of charge. But a few years ago the service became a paid service. And although the payment is small, each user decides for himself how much he needs this option.

Option “You have been called”

If, for some reason, the subscriber was unable to answer the call and the answering machine is not connected. He will definitely find out about missed calls. The operator will send an SMS message where he will full information, about who called.

The SMS states:

• number of missed calls,
• call arrival time,
• the number of the subscriber who was trying to get through.

Having received the SMS, the subscriber, if desired, can call back. This service is very beneficial for users who are often not in the access area mobile communications. Do you need to know who called? Don't miss an important call.

There are reasons why SMS messages with this information do not arrive.

• With outdated redirects.
• There is a bar on incoming calls.
• There is not enough memory for SMS messages.
• Lack of SMS reception service.

If you fix the problem, messages will arrive properly.

Payment for the “You Called” service

This offer became paid several years ago. Payment is charged every day depending on the tariff plan, from 60 kopecks. up to 1 rub. The subscriber must pay about 30 rubles every month.

The payment is small, but the service is quite useful. Although each subscriber independently determines its importance and his willingness to pay for additional services.

Connecting the service

There are several options for connection.

Call to the operator

• On your mobile phone you should dial 0890. After some time, after a short conversation with the “robot voice” (you don’t need to answer it), the operator will answer.
• The operator needs to explain which service is required to be connected.
• The operator will tell you in detail about the option and payment, and fill out the request.
• An activation notification will confirm the connection.

USSD command

To enable the option to always know who called, the simple combination * 111 * 38 # will help. It needs to be dialed on the phone and sent for processing. USSD commands are always free. Using them, at any time of the day, you can subscribe to certain offers from the operator.

Personal Area

Your personal account is a very useful Internet assistant for the subscriber. After completing a simple registration, users can easily connect and deactivate all additional services, including “You got a call.”

You can also connect to this service using the MTS service mobile application.

Disabling the option

Any paid service makes you think about its need. If the subscriber is almost always in touch and does not care about the question: “Who called?” This offer is not relevant and needs to be disabled.

Disabling the “They called you” option is as easy as activating it and is absolutely free. To do this you need:

• Send USSD command * 111 * 38 # from the user's phone. It is absolutely the same for both connecting and disconnecting the service.
• Log in to the MTS service application by following a simple algorithm of actions.
• Use the “Personal Account”.
• Send a message to number 111 with the combination of numbers “211410”.
• Contact the operator.

MTS is concerned about the comfort of its customers by providing various additional services. How much they are needed and whether to connect them, each subscriber decides independently.

“They called you!” - an additional communication service that allows an MTS subscriber not to lose a single call in cases when his phone is unavailable or turned off. The subscriber will receive information about missed calls in the form of an SMS message on behalf of the calling subscriber a few minutes after the forwarding condition is triggered and upon registration in the MTS network.

How to add a service?

The service is available to subscribers of all tariff plans and does not require additional addition. In order to use the service, an MTS subscriber needs to dial the following command on his mobile phone: 62110110.

Or through the mobile phone menu:

• Enter the “Forwarding”/“Call divert” section;
• Select forwarding according to the “Out of reach” condition;
• Click “Enable”/“Set”;
• In the form that appears, enter 110110 and click OK.

From July 14, 2016 The "You've been called" service is provided to all subscribers, as basic setup networks. Forwarding within the “You have been called” service is triggered by the “Unavailable” condition for all subscribers who do not have forwarding set up under this condition to another number or a “Voicemail” number.

How it works?

The service “They called you!” starts working immediately after redirection is installed.

An SMS message about a missed call comes from the number of the subscriber who called the unavailable phone and contains the following information:

• About the number of the caller during the period when the forwarding condition is triggered;
• About the number of missed calls from the caller's number;
• About the time and date of the caller's last call.

Text:
Sender: +375292234567

If the sender's number is saved in your address book,An SMS message about a missed call will arrive on behalf of the caller and will look like this:

Example of an incoming SMS message:
Text: Vam zvonili: +375292234567 vizovov 10, poslednij vizov 11:35 08/04/13 MTS
Sender: Katya Ivanova

The storage period for SMS messages about missed calls is 24 hours from the moment the missed call message is generated.

When dialing a subscriber’s number using the “You’ve been called!” service the phrase " The subscriber is temporarily unavailable, call back later».

To deactivate the “You’ve been called!” service you need to type a combination of characters 002.

Attention!
Correct operation of this service is guaranteed only for intranet calls.

What is the price?

There is no charge for the “You got a call!” service, as well as for incoming SMS messages about missed calls in accordance with the Rules for the provision of services under the subscriber’s tariff plan.

If a subscriber has activated the “Caller Identifier” service and calls the number of a subscriber using the “You have been called!” service, SMS messages from the number 110110 will be generated indicating that the calling subscriber’s number is hidden.

The service “They called you!” does not work if all incoming calls or outgoing calls are barred (call barring). In this case, the subscriber will not receive SMS messages with the numbers of those who called him.

When using the “You got a call!” service When making outgoing calls, the subscriber can see the message “Forwarding enabled” on the display of his mobile phone.

As part of the service "They called you!" You can also set up unconditional forwarding of all calls. To do this, use the following command: 21110110

In this case, when dialing the number of a subscriber using the “They called you!” service. the phrase “Subscriber is temporarily unavailable, call back later” will sound, and the service user will receive an SMS notification about missed calls.

The auto-connected MTS Called You service became paid in 2015, but it is unknown how to disable it without instructions. You can easily do this yourself using standard operator tools for managing tariffs and services. There are several disabling methods that allow you to remove a costly service.

The service is quickly disabled through the official website of MTS. To do this you need:

1. Go to the website mts.ru
2. In the upper right corner, click on the “Personal Account” button
3. Log in using your phone number and the password sent to it
4. Go to service management and disable “You have been called”

This is the best option if the user has the Internet and a smartphone at hand.

If the Internet assistant consumes excess traffic, and you urgently need to disable the annoying service, then you can use the MTS Service application. Through it it is possible to manage all operator services. To do this, you just need to dial 111# from your phone, after which the interactive control menu will launch on it.

If the command is executed from a smartphone or tablet, then after entering the user will be provided with a link to download free application. Using it, you can manage all services and disable the “They called you” function.

The service MTS called you, the cost of which is 0.9 rubles per day, can be disabled in several other ways. To do this, you can use two options: a standard command via SMS or a short USSD code.

In the first case you need to send an SMS containing the special code 21140 to number 111. This is the service deactivation code. If the operator accepts your request, a response message should be sent to the device informing you that the service has been disabled.

Second method consists of sending a short USSD code. In fact, this is the same MTS service, but with one request. The user needs to enter *111*38# into the phone and click “Call”. If the request has been processed and accepted, the user should receive a notification.

These are the basic methods of how to disable the option You were called on MTS. While it may be useful to some, its current cost is quite high. The methods will work on iPhone and Android, because they are based on standard features operator.

“You got a call” is one of the most popular services of virtually all those mobile operators that provide it to their subscribers. And MTS was no exception - this option is a useful addition to the basic functionality. Find out in our review the correctness of its activation and deactivation, features, disadvantages and advantages.

“They called you” is an additional service from the operator cellular communication Mobile TeleSystems, thanks to which the company's client will not lose information about calls while his mobile is turned off or is out of reach. All data about missed calls comes to the phone in the text of an SMS notification. This message will be sent on behalf of the person who tried to call you. It also indicates the number of this person, the number of calls and time. As a rule, the message arrives within 10 minutes after the forwarding is activated.

How to connect “They called you”

The service is provided to all MTS clients and does not require any additional settings. You can activate it in several ways:

1. Via SMS message. To do this, you need to send an SMS with a digital combination from your phone 21141 to the number 111 . The service will be connected within 5 minutes. The operator will report the success of the operation.
2. Through a digital combination. To the client Mobile TeleSystems need to dial on the phone *111*38# and just press the call button. Information about the result of the actions performed will come in 15 seconds.
3. Through the Internet. Activation is performed on MTS company website using the tips in Personal account.
4. By calling the operator. To do this, the Mobile TeleSystems client must dial a simple number on the phone 0890 . A robot operator will talk to him for some time, and after that the client will be switched to a “live” specialist. It is he who needs to be told that help is needed in connecting the service. A company employee will provide comprehensive information about it and fill out an application. After a few minutes, the subscriber’s phone will receive a notification confirming the success of the request.

Now you know how to activate the “They called you” service from MTS for free and in the most convenient way for you.

Important! Since July 2016 this option provided company clients on basic terms. Its activation occurs due to the “Unavailable” condition for subscribers with no forwarding configured or “Voicemail” not activated.

The service does not connect, what should I do?

Some clients have problems activating the service. This is caused by several reasons:

1. Sending messages is blocked on the phone.
2. The device's memory is full and there is no room for new notifications.
3. Call forwarding has already been set up for the number.
4. Forwarding is set from the subscriber's number to some other number.

Service cost

Initially, the service was provided free of charge to all MTS mobile communications users. But in April 2015, information appeared on the company’s official website about the introduction of a subscription fee for its use. Now a fee of 60 kopecks was withdrawn from the client’s account daily, regardless of the tariff plan. The news was met with indignation, but gradually subscribers got used to it.

About six months later, the company announced that it would again raise fees for the service. Each client of Mobile TeleSystems received an SMS notification stating that from November 2016, the cost of the “You have been called” service will increase to 1.2 rubles daily.

In total, the user will pay not 27 rubles per month for the service, but 36.

If the above options are not satisfactory, the user can visit any Mobile TeleSystems salon and ask for help from a qualified employee.

Before canceling the “They called you” option on MTS, we recommend that you once again carefully analyze all the pros and cons, since the service provided in many cases turns out to be critically necessary. And it is impossible to foresee all life situations in advance.

Service specifics

1. The client will not know about the missed call if it was made from a phone that is forwarded to the subscriber's number.
2. If the person making the outgoing call has activated , then instead of the digits of his number in the “You have been called” message, it will be hidden with XXX characters.
3. The option will not function if forwarding to the “You were called” number was previously activated under some other condition. For example, “Not responding” or “Busy.”
4. The option will not work if the client has blocked all incoming calls.
5. Data about missed calls is stored for only 24 hours.
6. The service does not function if the “Short Message Service” option is disabled on the phone or the memory for storing text notifications is full.
7. Notifications about missed calls may contain Additional information about tariff and promotional offers.
8. “They called you” will not work if connected in parallel basic version"Voicemail."

Disadvantages and advantages of the service

One of the main advantages of “You Got a Call” is a great opportunity to be aware of all your calls and not miss important ones. Thanks to the activated option, a person will be able to keep abreast of important matters under any circumstances and, if necessary, find ways to solve problems that arise.

Almost everyone has the “They called you” service mobile operators. For MTS subscribers on almost all tariff plans it is included in the basic “package”, that is, it does not require activation and works by default from the first time the SIM card is turned on. However, it is not mandatory, so you can refuse this option if you wish.

Description of service

The “You have been called” function is a paid option, thanks to which the subscriber’s phone receives notifications about attempts to reach him while the device was turned off or the person was in a place where there was no connection. As soon as the connection becomes available again, SMS and information about calls will be sent to your phone.

You will receive the same number of notifications as the numbers you tried to call. If the same user called 34 times, you will receive only one SMS in the following form: Number XXX called you 34 times. Last 10/11/2017 at 10:35.

The notification will indicate the number of calls that have been made since the last time the phone was turned on or per day, depending on which period is shorter. The function works on all tariff plans for both individuals and corporate clients.

Option options

Thanks to the “You Got a Call” function, MTS customers don’t have to worry about missing a call because the phone is turned off. Also, the cellular operator sends information about calls at a time when the user was out of network coverage. Even if you don’t notice how you entered and exited the area with bad connection, SMS about missed calls will come in any case.

If while mobile device could not receive calls, no one tried to get through, there would be no information messages.

The “You have been called” option works in conjunction with the “I’m in touch” service, but in different directions. “You got a call” works on phone A, which received calls, “I’m in touch” - on phone B, which made calls. While phone A receives information messages about attempts to dial, phone B receives an SMS indicating that the desired subscriber has appeared on the network and can be reached.

“I'm in touch” has been a basic service for all subscribers since 2014, but it is possible to turn off notifications by requesting *111*334#.

Price

"They called you" - payable service, however, some tariffs do not pay for its use. The list of tariff plans for which there is no subscription fee changes periodically. Today, the list of “beneficiaries” includes clients with:

• "MTS-Connectom";
• "Online";
• "Smart home";
• "Smart device";
• Lines “Unified”;
• Lines "Telematics";
• Lines "Business class";
• Lines "Business Federation".

The cost for using the service changes periodically, so until mid-2016 the daily subscription fee was 90 kopecks, today 1 ruble 20 kopecks is debited from the phone every day.

If there are insufficient funds on the balance to pay for the service, they will be withdrawn after the account is topped up. The service operates in national and international roaming. There is no charge for connecting or disconnecting the service.

How to connect?

For most new subscribers, the option is already included in the tariff initially, and therefore does not require independent activation. However, if for some reason it was not among the standard set of services or it was disabled independently, it can be returned in several ways:

• Using USSD request *111*38# ;
• Through your personal account on the website or in the My MTS application. You need to log in to your personal account, then select the “Service Management” section, and then find the “You have been called” option and click the “Connect” button or check the box.

You should receive an SMS about successful activation of the service. Standard connection time ranges from a few minutes to a day.

How to disable?

To cancel the service, the same methods apply as for connecting. Even the request number remains the same:

Additionally, you can use the MTS service. Login is carried out by command *111#, after which a menu with items and brief description. You can select a particular item using the keyboard by pressing the key corresponding to the number of the item. You must successively select the “Services” and “Connecting new” sections. If there are further subsections, you need to select the “Subscriber online” and “You have been called” items.

Service management

There is only the ability to disable and enable the “You have been called” option. There is no need to respond to information messages, since the sender is the number of the subscriber who tried to call.

Re-activating the service is also free, so if you don’t want to spend extra money, you can temporarily deactivate it.

Terms of Use

The option has many restrictions that you should familiarize yourself with before connecting, since the subscription fee will be charged even if messages do not arrive due to incompatibility with other options. The service is incompatible with:

• “Voicemail” option;
• Barring incoming calls;
• Ban on incoming SMS;
• “Forwarding” option.

Incompatibility with the Forwarding function has many nuances. For example, if number A has forwarding in case of unavailability to number B, an SMS about call attempts will be sent to number A. Number B will not receive any information about missed calls made to number A.

The “You have been called” service does not work if the phone was turned on and online, but the subscriber was talking. For such purposes, there is another option “Call Waiting”. In addition, you will not receive SMS about missed calls if more than a day has passed since the moment, since the information is stored for only 24 hours. Problems receiving incoming messages information messages from the “You have been called” service may occur due to the fact that the phone memory is not enough to receive them. If calls were made from hidden number, in the SMS all its numbers will be changed to the symbol X. The sender will indicate "Unidentified number".

Over the past few months, MTS has been testing the possibility of sending advertising messages through the “You got a call” option. This means that, along with information on missed calls, the SMS text will contain a short advertisement for other company services. IN this moment This solution applies only to some subscribers. The advertising add-on can be disabled using the command *111*374#. After disabling, SMS about missed calls will only be sent with the number and time of calls.

How to disable the “They called you” service from MTS?

The service MTS called you allows you to find out what calls were made to your phone while the phone was turned off. This service is provided by many operators as part of tariff plans, but with MTS it can be activated and deactivated as needed. For example, many businesses use phones to work with clients, so there is no need to know who called after hours. If there is such a need, MTS offers a cloud corporate PBX in which all calls will be recorded.

The “You have been called” function works for private numbers and is convenient for subscribers who can be informed about calls during periods of absence from the network, when the phone is turned off due to lack of battery charge. For example, it is useful for monitoring calls from children, parents and friends.

Such an alert helps you react in time and call your loved ones back if you do not receive a timely call when mobile phone offline.

They called you on MTS - what kind of service is this? This option allows you to:

make sure you receive a notification about an important call on time when the subscriber was out of roaming;

find out about calls when the phone went off;

be aware of who called you when you were with your boss, doctor, or at a lecture.

This option also implies notification of a subscriber who called the subscriber’s disconnected phone and did not get through (when activating the “I’m online” service). The function can be activated using a command or in your Personal Account; you can specify a number of reasons showing the advisability of its use.

You can also turn off the notification function; your friend will not have access to the information that your phone has appeared on the network. Please note that it is not always possible to get the number of the caller; there are a number of restrictions when using a number of services. For example, the feature is disabled when voicemail is activated, which allows callers to leave a message.

How to disable the “They called you” service?

There are the following ways to do this:

• with the help of a contact center operator by number;
• through your Personal Account in the Service Management section;
• using dialing *111*38# – when the service is enabled, the option is deactivated;
• you need to send an SMS with the text 21140 to the number;
• using the Internet assistant in the ihelper.mts.ru section (you will need to log in using your phone number and password), select “They called you” and “Disconnect”;

If you have not disabled this service, then if you do not use your phone, you will accumulate a debt in the amount of 1 ruble 20 kopecks per day, within a month up to 36 rubles, you can use any replenishment option to pay for the service.

If you rarely use your phone, it is recommended to deactivate the service, as well as a number of other options, for example, Caller ID - number identification, which create an unnecessary financial burden on the plan. Obtaining information about payments is possible using the Detail report, which parts make up the total payment of your personal account.

The “You got a call” function is not mandatory and can be activated as needed an unlimited number of times - on the day of activation you will pay a subscription fee. You don’t have to remember how the service was deleted. You received a call on MTS; to do this, just log into your personal account in the section for managing connected options.

Disable the “They called you” service through the My MTS application

To do this, go to Service Management and uncheck those services whose functions you do not need. Your personal service package will be configured automatically after making changes. The operator makes it possible to do the same using My MTS.

Service cost

A set of services MTS called you in a number of tariffs is included in the tariff plan and is activated with the purchase of a SIM card or when switching to one of the following plans: Business class, Business Federation, Telematics, Smart device, Onliner, Smart House, MTS Connect. In these plans, there is no additional charge within the tariff comfort zone for the service.

Since March 2016, Smart+ and Smart Top have been added to the list of tariff plans that include the “They called you” option for free. Now the convenient service is available to those who use new tariffs for smartphones.

Using the service you can find out:

• list of missed calls;
• the number from which the call came;
• time last call;
• number of calls.

In other plans, the cost of the option is 1.2 rubles/day during 2017. You can enable and disable the service an unlimited number of times and use it as needed, in this case you will be able to track the desired call at minimal cost and at the required time, the payment is made by the company in a daily or monthly payment. If you do not want other subscribers to track your appearance on the network after a call, disable the “I’m in touch” service.

Detailed management of services connected to personal account, help not only plan expenses, but also connect only the necessary options. Not every person is interested in incoming calls, counting on a repeat call. Now the subscriber can manage the desired service package himself.

How to activate the MTS “They called you” service?

You can activate the “You Got a Call” service from MTS using the paid option with the following sets of options:

• e and mobile application“My MTS” in the “Service Management” section – Connecting new services, if necessary, adding the option “Banning the “I’m in touch” service”;
• you can enter the combination *111*38#.

Quick login to your personal account:

MTS service management

Connection conditions

Please note that the option is available on a limited basis and does not apply to absolutely all services:

• it is impossible to find out the number from which the call to the forwarded number was made;
• if forwarding is set, including the conditions “Busy” and “Not responding”;
• the option is temporarily disabled if all calls are barred;
• The subscriber is notified only about calls within the last 24 hours;
• To connect to the subscriber service, SMS must be activated, this is done by default, but the feature can be deactivated later;
• when the MTS information sms ban function is enabled;
• when voicemail is activated, when any incoming connection is forwarded to the answering machine.

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Very often, the options included in the kit when connecting turn out to be not only unnecessary, but also paid for. Therefore, the thought of how to disable the service occurs more often than how to connect it. Perhaps someone needs information about who called. But if you are reading this article, then you are interested in how to disable the “You Got a Call” service on MTS.

The service notifies you about calls received while you are outside the network area. It is not free on all tariff plans. Therefore, it makes sense to disable what is useless or even annoying. You can remove this option in different ways:

• Via USSD request;
• Through the MTS Service application;
• By sending SMS;
• Using your Personal Account on the MTS website - https://login.mts.ru.

Disabling the “They called you” service on MTS is possible by dialing USSD on your phone. It should be noted that the same request is used to connect and disable the service: *111*38# call key. Disabling the service will be free.

MTS Service application

This application is easy to download at Play Market, and App Store. In the downloaded application, just go to “Service Management”, there you can connect/disable services. To obtain access to manage services, you need a password. It will arrive in the form of SMS if you click “receive password via SMS”. Next, you will need to enter your phone number, captcha (letters and numbers that you will see on the screen) and finally click “get password.” Enter the password received via incoming message in the field provided, click “login”.

Find in the list of services “They called you!”, press "disable". The next request will be: "Are you sure?". Confirm by clicking "Disable service". Then you should receive a confirmation message about the disconnection.

Disable via SMS

Send a message with text in the form of numbers 211410 on short number 111.

And while running past the MTS office, you can look there with your passport. And ask to turn off the hated service that is eating up the money in your account.

In your Personal Account, go to “Services”. Having found the service “They called you!”, click on “Disable” next to it. You should receive a code in a message on your phone, which you need to enter in your Personal Account in the line provided for this. The service will be disabled.

As you can see, there are many ways to disable the service for which you are being charged subscription fee. One of them must be acceptable for you to achieve your goal.