The situation when the washing machine drum does not spin is not familiar to many users of these devices. But, if you are on this page, then you may have encountered this problem. Most often the situation looks like this:
you loaded the laundry as usual washing machine and went about their business. When you returned to check it, you discovered that the machine did not wash because the drum did not spin.
Now we will figure out what to do in this situation and how to find out the reason for this misunderstanding.
By the way, if the washing machine drum rotates during washing, but does not work during spinning, then the reasons for this problem are completely different. To find out why the washing machine does not spin clothes, read the article at this link.
What to do if the machine does not spin the drum
First you need to remove all the laundry from the washing machine tank. For this stop the washing program and disconnect the machine from the power supply, then wait until the loading hatch is unlocked and remove the laundry. If your machine stops with water inside the tank, then you can use a drain valve to empty it. If you managed to do all this, then it’s time to figure out the causes of the malfunction.
Overload of laundry
Most modern washing machines are equipped with an overload protection function. This means that if you load a large amount of laundry that the machine is not able to “pull,” it will simply refuse to wash it and will stop waiting for you to unload it. Let us try to do this first.
But before that, you need to check whether the washing machine drum rotates by hand - just rotate it with your hand from the inside, if everything is fine, then continue. If the drum in the washing machine does not rotate, then immediately go to the point “the drum of the washing machine is jammed.”
If the drum rotates by hand, then simply take the laundry removed from the machine, divide it into half and send one half for re-washing. If the machine starts washing and does not make any strange sounds, then everything is fine, it was just an overload of laundry. If the machine has not started washing, then read on.
The washing machine does not spin the drum, but it rotates by hand
If you can turn the drum by hand, but the washing machine itself does not rotate the drum, then it has one of the following malfunctions:
The engine drive belt is broken
The first thing that can happen to your washing machine is the wear of the electric motor drive belt, its weakening or breakage. In any of these cases, you need to replace it. But maybe it’s not all that bad, because the belt could have simply slipped off the pulley. 
So first you need to remove back cover washing machine and see what happened to the belt. If he just flew off, then put it back in place and check the operation of the machine and if it is damaged, then you need to replace the engine drive belt in washing machine on new.
If you checked the belt and everything was in order with it, then we move further down the list.
Software module malfunction
Another reason for this behavior of the washing machine may be a problem with the software module or, so to speak, with the “brains” of the device, as a result of which, when starting the washing program, the engine simply does not receive a signal to start rotating the drum. 
This problem is fixed flashing, resetting the programmer or its complete replacement.
Burnt brushes on the electric motor
One of the malfunctions with these symptoms may be a breakdown of the motor itself, or simply wear of the brushes. If your machine is quite old or is used frequently, then it is possible that the brushes have simply worn down to the very end and need to be replaced. Fortunately, this is not an expensive part and is also quite easy to change. 
To do this, you need to remove the electric motor and replace the burnt brushes with new ones, which you must first purchase. How to do this, watch the video.
Malfunction of the engine itself
If the motor itself does not spin and the problem is not with the brushes or the software module, then this is a more serious breakdown that is associated with the motor itself. This can be either a break or a short circuit in the motor windings. In any of these cases you It's better to call a specialist, if you don’t understand this yourself, because without the right tool and with the proper experience, you will not be able to accurately determine the cause, much less eliminate it on your own. 
I would like to say that such breakdowns happen extremely rarely and are most often caused by a leak in the washing machine, when the engine is filled with water, after which it fails. To definitively determine that the engine is faulty, it can be connected directly to 220V according to the diagram.
The drum in the washing machine is jammed
If you cannot turn the drum in the washing machine by hand, and it also does not spin during washing, then the problem may be caused by the fact that a foreign object or a broken part is preventing its normal rotation. But let's take a look at what it could be:
Belt slipped
As we already wrote above, the belt could fly off and wrap around the machine drum, which would lead to its complete jamming. Therefore you you need to remove the back cover of the washing machine and check what's wrong with the belt. If it falls off, you just need to put it back on.
Put the belt on the engine itself first, and then on the pulley, this will make it easier.
Foreign object
Another common problem with such consequences is a foreign object getting between the machine tank and the drum, which interferes with the normal rotation of the drum. Usually these are small things: coins or a bone from a bra that slipped into the gap between the sealing elastic band.
In order to remove these items, you will have to unscrew the back cover of the washing machine, disconnect and remove the heating element. Then remove the foreign object through the hole and put everything back together.
Drum bearing failure
If your machine’s bearing is worn out or completely “crumbled,” the drum may also be jammed and will not rotate. This breakdown occurs for several reasons:
- The machine is already old and has been in use for a long time, and over time the bearings have worn out and require replacement.
- Have you often used cleaning agents such as Calgon, which destroy the seals and as a result, water from the tank begins to leak onto the bearings?
- The seals were never lubricated and dried out, which also caused water to leak into the bearings.
All these reasons cause bearings to rust and destroy themselves during operation. To replace them you will need serious preparation and tools, since you will need almost complete disassembly unit. If you do not understand the full responsibility of this event, we strongly recommend that you call a washing machine repairman.
In some models of washing machines, replacing bearings is impossible or impractical due to the high cost of work.
If you decide to change the bearings on your washing machine yourself, then we recommend reading detailed instructions and watch a video on this topic on our website.
The washing machine drum does not spin well
It happens that the drum of the washing machine simply does not spin well, but the machine continues to wash. Many people do not pay attention to this, attributing it to the long service life of the device, not realizing that later the machine may completely break down and its repair will cost a pretty penny.
Let's look at the reasons why the washing machine turns the drum with difficulty:
- Worn bearings
- Foreign object between tank and drum
- Kinked or worn belt
- Engine problems
In a word, everything that is characteristic of a machine that has already stopped turning its drum. Therefore, operation of such a unit must be stopped immediately and not continued until the malfunction is identified and corrected.
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Your washing machine hummed as usual - it filled with water, started the wash cycle... and when after a while you came to “visit” it, you discovered that it stopped dead in its tracks. The wash cycle is not completed and the drum does not rotate. You look in horror at the pile of wet things and frantically think: what to do?
First, calm down. Then, unplug the washing machine cord from the outlet and drain the water using the drain filter (it is located in the small hatch at the bottom of the front panel), take out the laundry and try to understand At what point did the drum stop rotating?:
- When spinning. If the laundry is not soapy, but damp, there is a problem with the spin cycle. Read about this in a separate article “What to do if the washing machine stops spinning clothes.”
- Drum jammed during washing. If the items are soapy, it means that the drum did not rotate at the washing stage. Check if it rotates using an “external force”, i.e. hand. Is it impossible to move the drum manually? This means it is jammed. What to do in this case, read our article “If the drum of the washing machine is jammed.”
- The drum rotates by hand, but does not rotate when washing. If the washing machine drum rotates freely, but is inactive during washing, stay on the current page, we will look into the possible reasons for this behavior of your washing machine.
Critical weight
First things first, try halving your laundry and running the wash with fewer items. Perhaps there is no breakdown, and you are just just reloaded the machine. Modern units have built-in weight sensors and refuse to work when loaded beyond normal load. In this case, the most “advanced” models display an error on the display. If there is no screen, then the machine simply remains motionless.
In a word, if the washing machine “starts up” with less laundry, you can exhale: nothing is broken. The main thing is, don’t try to wash “everything you can” in one go. Follow the manufacturer's recommendations, and your assistant will serve faithfully for many years.
If reducing the load does not help, it means that some component has failed.
Why doesn't the washing machine drum spin?
There may be several reasons why washing does not start because the drum is immobile. Let's consider the main ones in order of frequency of their occurrence.
|
Breaking |
What is the problem |
Repair cost * ** |
|
Belt fault |
The drive belt is frayed, weakened or completely broken. It is he who transmits the torque from the electric motor to the washing machine tank. Wear occurs both from active use and from long-term inactivity: the belt of an idle machine can “dry out” and begin to crack. The drive belt needs to be replaced. |
from 800 rub. |
|
Motor brush wear |
Brushes worn out, as a result of which the electric motor does not create the necessary electromagnetic field to rotate the motor rotor. As the washing machine operates, the brushes gradually “burn out” and become shorter. At the moment when they grind down so much that they no longer touch the commutator, the electric motor stops rotating. The brushes need to be replaced. |
from 900 rub. |
| Electronic module malfunction(V washing machines with electronic control) or programmer(in models with electromechanical control) | The control board, the “brain” of the washing machine, has failed. If it does not signal the drum to start washing, the drum remains motionless. The most common cause of board failure is power surges or natural wear and tear. A program reset procedure will be required (if there is a failure in the control module), flashing the control board or replacing it. |
from 1200 rub. |
| Motor fault |
The “motor” burned out. Although the electric motor rarely fails, breakdowns may occur due to voltage surges or leaks. For example, if there is an inter-turn short circuit in the winding, the drum rotates when the machine is empty, and when you try to start the wash, the plugs in the apartment are knocked out. If there is a break in the stator and rotor windings, the drum does not rotate at all. It requires disassembly of the machine, thorough diagnostics and subsequent repairs, and perhaps replacement of the engine. |
from 1500 rub. |
* The table shows the approximate cost. The technician will provide an accurate estimate for repairs after inspecting the washing machine, taking into account the nature of the breakdown, as well as the manufacturer and model.
** Prices are indicated only for the work of the master, without taking into account the cost of spare parts.
As you can see, the reasons why the washing machine drum does not rotate can be very diverse. But in any case, it is necessary to disassemble the machine and thoroughly diagnose it. Of course, it is better to entrust this work to a washing machine repair specialist:
7 (495) 215 – 14 – 41
7 (903) 722 – 17 – 03
The technician will determine the exact cause of the malfunction and eliminate it in the shortest possible time.
Do not deny yourself the usual comfort of automated washing - contact RemBytTech and your washing machine will again become a faithful housekeeper in a matter of hours!
- Read more:
Your washing machine won't spin the drum? Then let's figure it out possible options faults and how to repair them.
What to check first
First you need to check the availability of power. If other devices are working properly, then the source of the problem may be:
- the device is connected to circuit breaker, which was knocked out during a short circuit;
- There is a current leak in the electrical circuit. In such a situation, the residual current device will operate.
In this case, the control panel does not light up, and it is not possible to start the electrical network section. It is necessary to inspect the wiring for damage to the insulation. Before doing this, the wires must be de-energized. The malfunction can be identified using a special indicator.
Another common reason for the machine stopping is exceeding the critical weight. A special sensor is built into the device, which protects it from overload. Then the display will show an error message or the unit simply will not work. Fixing the problem is very easy: you just need to reduce the number of things, and next time follow the manufacturer’s recommendations.
Modern models can interrupt the wash and block the door if the drain filter is clogged. In this case, you need to unplug the device and clean the filter. It is located at the bottom of the front panel. You will need any container to drain the water.
The device stops functioning if the rubber hoses for supplying or draining water are damaged. As a result, liquid will leak onto the floor. You can replace pipes yourself, without involving specialists.
The reasons why the washing machine does not spin can be much more serious. Some can be repaired with your own hands, while others will require the involvement of a specialist and money.
There are two types of problems, depending on which drum:
- scrolls freely by hand, but does not rotate during startup;
- cannot be moved manually (jammed).
Each situation has different problems.
If the drum rotates freely
If rotations are present under the influence of external force, then breakdowns occur as follows:
- Damage to the belt (this item does not apply to direct drive models). A problem is indicated by noise from the engine, but the laundry does not spin. The belt can be inspected by removing it back panel. The part wears out both with active use of the unit, and during idle time it dries out and cracks. If the drive belt is frayed or loose, it must be replaced. Before purchasing a new belt yourself, you should study the markings of the old one. You need to find out its length and number of wedges.
- The motor brushes are worn out. With prolonged use, the brushes become shortened and no longer reach the commutator. As a result, the electromagnetic field necessary for rotor movement is not generated. During operation there will be no noise from the engine. When the brushes are completely worn out, they need to be replaced.
- A wiring fault in the device itself prevents voltage from being supplied to the motor.
- Problems with the electronic module or programmer. The first is installed in electronically controlled devices, the second is typical for electromechanical ones. This means that the control board, which should transmit a signal to start washing, is not working. Problems most often arise due to power surges in the network or forced manual adjustment of programmed operating modes. The repair consists of flashing the old board or installing a new one. If there is simply a failure in the module, it is enough to perform the program reset procedure.
- Electric motor failure. Problems with this part of the unit occur infrequently. They mainly occur during operation for more than ten years. Malfunctions occur due to changes in the electrical network or leaks, as a result of which water enters the engine. If there is a short circuit between the turns of the motor winding, then the empty drum can rotate. However, when starting the device, the plugs will immediately pop out. A broken winding will completely jam the machine and it will not move at all. It is better to solve this issue by a specialist who will diagnose and repair or replace the engine.
If the drum is stuck
When the washing machine jams, the nature of the malfunction differs from those listed above. The breakdowns are as follows:
- The drive belt has fallen off. The belt could wrap around the pulley or get caught between it and the drum. Then rotations will be impossible. The problem occurs as a result of incorrect loading, loosening of the belt and bearing failure. Repair consists of replacing non-functioning parts.
- Bearing failure. Over time, the bearing begins to rust and break down. This occurs when the seal, whose function is to protect against water, loses its elasticity. Then it allows liquid and air to pass through. The reason for this is the excessive use of cleaning products. Once inside, water and soap cause corrosion. The defect may not be noticed immediately if the machine is actively used. A damp, rusty bearing will function for some time, but the operating device will produce a characteristic iron squeak. However, it is highly undesirable to use it, since a bearing destroyed during washing can cause serious damage to other parts. When the machine has not been used for 3-5 days, the bearing will dry out. Then the rust will have the properties of sandpaper, which is why the device will jam. A faulty bearing must be replaced along with the oil seal.
- Foreign object. The drum can jam if a foreign body is stuck between it and the tank. This situation occurs when a small object penetrates into the joint between the drum and the rubber cuff during spinning. A foreign object sometimes causes bearing or tube heater failure. Therefore, it is very important to check pockets for foreign objects. Small things, such as a baby's sock, also get lost. In this case, it is advisable to wash small items in separate mesh bags.
- Capacitor failure. This part is built near the engine in earlier models. In this case, the motor is working, but there will be no rotation. The capacitor must be replaced for normal operation of the motor.
- The tubular electric heater (TEH) has burned out. The danger is that the heating element can shatter into many fragments and stop the entire operation of the device. Therefore, you should carefully remove all the fragments and install a new electric heater.
- The doors opened. The situation is typical for models with vertical loading. If the machine was too loaded with laundry or something got caught in the latch, then the open doors cling to the electric heater. In this case, manual rotations are not possible. To fix the problem, you must disassemble the machine. If damaged, the part must be replaced.
To extend the life of your washing machine, you should follow the manufacturer's recommendations for loading laundry and the required amount of powder and cleaning agents. Also, carefully monitor unusual signals during the washing process to troubleshoot problems in a timely manner.
The washing machine, having filled the tank with water, stopped dead in its tracks? This means one thing, you need to urgently look for the reason why the drum is not spinning. It is not at all necessary to call a specialist for this; you can try to figure out the problem yourself, and we will tell you where to look for the problem and what to do.
Description of the breakdown, possible causes
Let's define this breakdown more precisely in order to limit the circle possible malfunctions. In this article, we will keep in mind those cases when the washing machine, having filled with water, does not start washing, the drum does not spin. In this case, the pump drains water and operates normally. But if you listen closely, you can hear a sound similar to a crack. This is the sound of a motor that either rotates and does not transfer the rotation to the drum, or does not rotate at all.
The reasons for this may be the following:
- the drive belt has fallen off the pulley or is torn;
- the brushes and lamellas of the engine are worn out;
- tachometer or engine burnt out;
- a foreign object has entered the drum and has jammed the rotation of the drum.
Important! In cases where the drum spins, but poorly, there may be more reasons.
Engine problems
The drum in a Bosch brand washing machine may stop rotating if the motor does not turn it. Everything seems logical, but in practice you still need to understand what happened to the engine itself and why it does not turn the drum. It is very important to find out whether the engine does not turn under load or not at all.. If the engine is running and rotates the shaft, but as soon as you attach the belt to it, it stops rotating it, then the problem is in the brushes and you need to change them. What are we doing?
- We remove the service hatch of the Bosch car, which is located at the rear.
- Remove the drive belt.
- Disconnect the wires from the engine.
- Unscrew the mounting bolts and remove the motor.
- We check how the motor shaft rotates, then unscrew the small bolts holding the brushes.
- We take out and check the brushes.
- If they are worn out, then we replace them; if the brushes are intact, we continue to look for the cause.
Motor brushes are not replaced one at a time. Either they should not be changed at all if they are intact, or replaced in pairs at once.
If the brushes are intact, it means that the drum of the Bosch washing machine does not spin for another reason; it is very likely that the tachometer, which is attached to the motor housing, is to blame. This is the same element from which you previously removed the wires when you dismantled the motor.
We take a multimeter, set it to check resistance and check the tachometer. If the tachometer is working properly, we continue to look for the reason why the washing machine does not spin its own drum. On at this stage you will have to disassemble the engine housing and inspect the lamellas or, as they are also called, collector plates.
If the lamellas are intact and look as shown in the figure above, the motor winding may be broken. You can check this as follows:
- switch the multimeter to ohmmeter mode;
- We place one probe on one of the lamellas, and the second probe on the second;
- look at the display indicators (should show 0.1, 0.2, 0.3, 0.4 Ohm);
- we check the values on all pairs of lamellas, if everything is normal everywhere, then the problem is not in the winding.
Replacing the drive belt
You can tell if the belt has broken in the washing machine by turning the drum by hand. If there is no resistance during rotation and the drum rotates easily, then the belt has either fallen off because it has stretched or has broken.
Replacing the drive belt in an automatic car is easy. To do this we film back housing using a hex screwdriver. Then remove the drive belt by pulling it towards you with one hand and turning the pulley with the other. Now put the new belt on the engine pulley, and then on the drum pulley, turning the pulley with one hand. This job requires some skill, so don't despair if you don't get the belt on the first time, try again.
Important! The drive belt for the Bosch washing machine needs to be purchased at serial number indicated on the belt itself.
Foreign objects
When the drum cannot be turned by hand when the washing machine is turned off, the reason for this is a foreign object caught between the tank and the drum of the washing machine. You can try to remove such an object from the tank through the hole under the heating element. Need to: 
- Unscrew the back cover, thereby providing access to the heating element.
- Disconnect the terminals from the heating element.
- Loosen the nut on the central bolt that holds the heating element in the socket.
- Using loosening movements, pull the heating element towards you and move it to the side.
- Look into the nest under the heating element using a flashlight.
- If a foreign object is visible, try to get it out with something.
- Reassemble the car in reverse order.
To avoid having to take something out of the machine, carefully check the pockets of your clothes before washing, don’t forget to look in the drum and powder tray, in case there is something there that shouldn’t be there.
So, almost all malfunctions that cause a complete stop of the drum in the washing machine Bosch car before washing, you can eliminate it yourself. Except when you need to disassemble the tank. Such work requires skills, space for repairs and time. This kind of malfunction does not happen often. Happy renovation!
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