A person spends most of his adult life communicating with colleagues, clients, friends, bosses, or simply acquaintances and strangers. Communication is one of the fundamental needs of each of us. That is why, since the times of signal fires, humanity has been developing new and improving established means of communication. The telephone entered our daily life at the beginning of the 19th century. At first these were bulky and inconvenient devices. But, improving year after year, the telephone eventually became one of the most advanced means of communication. Today, the telephone is the most popular means of communication for billions of people. A telephone networks, have already covered the whole world and are present in all parts of the world.
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Free visit to inspect the facility in Moscow and the Moscow Region
Free preparation of a commercial proposal or project
Efficiency - from your first call to the start of installation work 3-5 days
Telephonization
Telephonization, in a general sense, is the process of providing an office, enterprise or other facility with internal and external telephone communications, means of switching and other equipment. Full telephone installation significantly improves labor productivity both in the office and in enterprises of all shapes and sizes. Eg office telephone installation- good form for any self-respecting organization. The following types are distinguished telephone networks:
- Internal telephone network. It is used to connect subscribers within the territory of one facility (office rooms) or a group of them (communication between various workshops, administrative buildings and other facilities in a large enterprise).
- External telephone network. Involves connecting the internal telephone network to outside world, via a centralized external line. The connection can be either single-channel or multi-channel.
Functionally and in execution telephone systems are divided into two types - analog and digital. Analog telephony is a well-known type of telephone communication, available to us since Soviet Union. Its widespread use, simplicity and accessibility are the main positive traits this system. Digital telephony - modern look telephone communications, characterized by integration into modern computer and network protocols.
This subtype of digital telephony, IP telephony, is gaining increasing popularity throughout the world. He is distinguished by such positive qualities as:
- Low cost of telephone calls.
- Excellent quality of communication and fax transmission.
- Combined access to the Internet computer network.
- Global roaming.
- Low equipment cost compared to analog communications.
Design, installation and maintenance of telephone networks
Telephone installation design
Professional design is the key to high functionality, reliability and long-term, uninterrupted operation of your telephone networks. At the initial design stage, information about the object is obtained, the features and specifics of the building and/or its premises are studied. The main tasks of the telephone network are clarified. At the next stage, a detailed technical specification for laying a telephone network is drawn up and approved with the customer. Having in hand the initially agreed upon telephone installation project Our specialists begin detailed design of the telephone network. At the same time, an explanatory note for the project is being developed.
Telephone installation
The installation of telephone networks carried out by our specialists is a professional and high-quality job, completed on time. Our specialists have an understanding of all the nuances and difficulties that may arise when laying telephone networks at facilities of any complexity and configuration. Telephone installation includes the installation of the telephone network itself, checking and testing the network and communication equipment, installation and configuration of cross-connect equipment, installation and PBX setup and all additional equipment.
Maintenance of telephone networks
Maintenance is a set of works aimed at maintaining good condition and compliance with the specified parameters of your telephone network. Over time, it may be necessary to perform preventive and repair maintenance on your telephone network. Our highly qualified specialists will quickly identify and eliminate any faults in your communication networks of any complexity. We monitor all innovations in the field of telecommunications technologies, which always allows us to guarantee high quality service for telephone networks. Carrying out all necessary preventative maintenance will allow your telephone network to operate efficiently, stably and uninterruptedly.
Our company is a guarantee of reliability, quality and high level of service
In the modern world, telecommunications play a major role in everyday life and work. Reliable communication in your office, store or shopping center will significantly increase productivity and the level of comfort of the entire team. Our company guarantees the quality of all work from the design and installation of your telephone network to its preventive and repair maintenance. We also carry out effective configuration of automatic telephone exchanges of any class and type. By contacting our company, you are contacting professionals in their field.
Telephony provider Grand Prix Telecom provides telephony services for legal entities: local digital telephony - Moscow and the region, long-distance and international telephone communications. Modern equipment and digital lines provided by the telephony operator Grand Prix Telecom provide quality and stability of communication, high availability and instant connection with any subscriber anywhere in the world. A full range of telephony services and communication equipment is available to all clients: IP PBX, SIP phones, Voip gateways and other professional IP equipment. Telephone installation of offices and enterprises from the telephony provider Grand Prix Telecom,
Providing telephone services
Do you need high-quality corporate (local, long-distance, international) communications, but you don’t know who to turn to for such services? In this case, the telephony offered by Grand Prix Telecom will be useful to you. We have prepared a whole range of professional and affordable services especially for you. This will help you not only optimize the work of your organization, but also significantly reduce communication costs.Modern telephone communications have enormous capabilities. There are several basic technologies that can be used to connect direct multi-channel numbers and a telephone to the office. We are talking about the following types of telephony:
traditional digital;
IP telephony;
direct numbers with code 495 and 499;
special offer for international communications.
All this allows you to choose exactly the option that is most suitable for your organization. Thanks to this, telephony has become accessible to everyone without exception. I would like to draw your attention to the fact that these communication systems have wide functionality. For example, digital or IP communication allows you to connect an unlimited number of lines, which is an ideal solution for corporate clients. In addition, using the code 495 or 499, the customer can choose a beautiful number, which will allow him to stand out from the competition. Corporate telephony for an enterprise will optimize the workflow of employees and add new opportunities for communication in production.
Among other things, modern telephony provides the highest quality of communication. It has maximum protection against unauthorized entry, so you won’t have to worry about eavesdropping and leaks. confidential information. Moreover, this is the most profitable proposition for an office, because you can combine several regional branches into one network.
The Grand Prix Telecom company offers you the most profitable opportunities for long-term cooperation. Our experienced employees will develop an individual project taking into account the specifics of your organization, and then connect a multi-channel number with additional functionality. You can discuss all questions with our consultants.
The landline telephones we are all familiar with are becoming a thing of the past today. They are being replaced in offices and enterprises by IP telephony - the ability to communicate by phone via the Internet. In our material we will look at the rules for organizing telephony in the office, choosing a suitable communication system, provider and telephone sets.
Analog and IP telephony
Analog telephony- this is a familiar method for receiving and transmitting a telephone signal, which consists of encoding audio messages, converting them into an electrical signal, which is then transmitted through communication channels through an ordinary telephone cable. Before reaching the second subscriber, the encoded information is decrypted and then transmitted to the recipient.
IP telephony is a method of receiving and transmitting voice data over the Internet from one server to another server, while encoding occurs according to protocols, the signal is transmitted via a communication channel to digital form, and the data volume is compressed. Also, IP telephony today, in addition to voice data exchange, includes video communication.
Today, analogue telephony is being actively “displaced” from the service market by IP telephony - calling via the Internet is convenient, fashionable, and cheap. But when choosing the appropriate type of telephony to equip a company office, it is worth considering both options, since each has a number of advantages and disadvantages.
Telephony within our means computer networks became popular in the world at the beginning of the 21st century. Today, IP telephony is used by both ordinary users of the World Wide Web and corporate clients– firms, offices, corporations. Thanks to the peculiarities of the system, IP telephony is much cheaper than traditional analogue telephony - the cost of calls, especially long-distance and international calls, is much lower here.
IP telephony has a number of functionality. The telephone connection speed of IP telephony is really high, which means that when using it, it is possible to transfer more than one telephone call. That is, an additional telephone line, one or several at once, can be easily and simply added to the office. Since with IP telephony calls are made through computers, there is immediately the possibility of making conference calls, forwarding calls, automatically redialing a number if the subscriber was unavailable, caller numbers are determined in automatic mode and all this without charging additional fees. In analogue telephony, such features can also be connected, but an additional fee will be charged for all listed options.
Also, using IP telephony, the subscriber can immediately protect himself - the telephone signal will initially be digitized and encrypted. Also, the convenience of IP telephony lies in the fact that to make a call you only need an Internet connection and a connection to an IP telephony provider. The Internet today is almost everywhere. Using IP telephony, subscribers can connect video calling functions, exchange messages while a call is in progress, create audio conferences, their address books, find out online whether other subscribers are available for calls, and the quality of IP telephony communication is really high.
Awareness of all the possibilities of IP telephony forces company owners to equip their offices with this particular type of telephony. But don’t forget about the advantages of analog telephony.
First of all, it must be said that this method telephone installation is simple, proven, traditional, reliable. The level of quality of analogue telephony communications today is quite high, and the equipment - landline phones - are quite cheap. A simple landline telephone today can be installed in any office, in any room; this does not require serious time or money, and the Internet and computers are not required to make calls.
As for the disadvantages of analogue telephony, this includes the high cost of long-distance and international calls, difficulties when connecting additional number– this will require a separate line.
Experts attribute the disadvantages of IP telephony to the need for a stable Internet signal and sufficient data transfer speed from 512 Kbps. But in general, all companies and offices that switched to IP telephony after analogue telephony note a significant reduction in the cost of calls, and time is also saved for company employees - calls are made quickly and conveniently.
So, if the activities of your small company do not involve calling other subscribers and receiving numerous incoming calls, then it is better to organize an office PBX using traditional analog phones using analog mini-PBXs. If the company’s activities are directly related to the work of employees “on the telephone”, or receiving calls from all regions of the country, then best option– organization of IP telephony in the office.
How to connect telephony for the office
In order to connect telephony in the office, it is necessary to purchase additional equipment, the choice of which is quite large today.
First of all, for an office in which several telephone subscribers are expected to work at once, it is necessary to install a mini-PBX. Installation of a Mini PBX is necessary in companies with more than five employees who sit in different rooms. If the company is small, located in one office and the specifics of the work are not related to making outgoing and processing incoming calls, then organizing office communications will not be necessary. Mini-PBXs can be analog (for making calls through regular landline phones in the office) and virtual. A virtual PBX is a local telephone exchange necessary for making calls to a company. If an analog mini-PBX is installed directly in the office, then a virtual mini-PBX is physically located at the provider, and the client only pays for connection to it and pays a monthly fee subscription fee. The mini-PBX is configured by the provider.
Virtual mini-PBX services are provided today by almost all major Internet providers, telecom operators, as well as companies offering IP telephony services. A virtual PBX can be installed in an office, regardless of how many employees will be making phone calls. Using a virtual PBX you can organize wireless communication inside the office, configure the necessary functions depending on the need for a specific enterprise or employee. Installing a virtual mini-PBX today is low-cost and quite simple - the virtual PBX market in our country today numbers more than 80 thousand companies, and among the huge number of telecom operators providing these services, every office owner will be able to choose the most suitable option.
Note
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To make calls using IP telephony to the office, you will need to install IP phones. An IP phone is a telecommunications device for providing communication between two subscribers using voice communication IP telephony. Externally, an IP phone looks like a regular, familiar “home” phone to all of us. It has keys for dialing a number, a display where phone number the called party, a handset, and a connector for connecting to an IP network. Connect such an IP phone to a computer or directly to an Internet line. The familiar IP phone is chosen by users who are “accustomed” to a regular handset. But for greater convenience, IP phones are now being widely replaced by so-called softphones.
Softphone- This software For personal computer, which allows you to make telephone and video calls over the Internet without using a telephone, thanks to the use of a special headset. The softphone can be installed today on any computer or mobile device– as an example we can cite the well-known Skype program, which operates using its own specialized protocols. Through the use of softphones, users can also exchange instant messages, carry out voice conferencing, and receive numerous other opportunities. Softphones are also called “free softphones.” They are convenient from the point of view of use and beneficial from the point of view of saving money - there is no need to buy a separate telephone set. To run the program on a computer and make a voice call, you only need a headset - headphones with a microphone that connect to the computer, and a pre-installed program.
The disadvantage of using softphones is the dependence on the quality of the Internet connection - if the Internet speed is low, then calls will freeze or be completely interrupted due to low traffic. Also another “minus” is that the use softphone possible only if you have a computer - if the subscriber is not near the computer, he will be able to miss an important incoming call.
Select a number for IP telephony
The telephone number for any organization is its “face” and “business card”. First of all, the office manager needs to decide which number is needed for the operation of his company - a multi-channel number or the simplest landline number. Depending on the needs - the need to create a call center or ensure communication within the office between employees - he will have to make his choice.
Multi-line phone number today it is a tool that helps business development. By installing such a number, you can receive several calls at once, and calls received at such a number are forwarded to company employees who are not busy talking on another channel at that moment. Connecting such multi-channel numbers is ideal for call centers and companies specializing in promoting their services over the phone and receiving numerous calls from clients. Thanks to such a multi-channel telephone number, the client will no longer hear the characteristic “busy” tones on the handset, and the connection will occur in the shortest possible time.
Virtual multichannel number is a service that many telecommunications companies provide today. The essence of a virtual multichannel number is that it is not tied to a specific location, but allows you to remotely connect to the company’s equipment to forward calls. Connecting this virtual number, for example, with the Moscow code, calls can be received by a company that is actually located in another region. That is, it creates the appearance that the office is located in the city the subscriber needs. Also, such calls can be forwarded not only to the company’s office, but also to personal numbers of employees and even home phones.
Connecting telephone communications and the Internet in a building in which offices are located or services are provided is a necessity, both for internal communication of employees and for ensuring a comfortable stay for visitors.
Businesses and Business Centers that provide office space for rent are interested in creating the most uninterrupted and durable networks with good throughput and data transfer speed, since the quality performance of tenant companies depends on these parameters. The load on telephone lines in a DC can be colossal, because literally every office can make a huge number of incoming and outgoing calls, and made simultaneously.
Shopping and Entertainment Complexes also need reliable communications for communication in administrative premises and points of sale. In addition, shopping centers often provide free communication opportunities for visitors. It is almost mandatory to have Free WiFi in cinemas, cafeterias and food courts. Also, a common wireless Internet connection zone is increasingly being organized. This service has long been considered the norm in such establishments.
Our company has been installing telephone and Internet networks in organizations for more than 10 years. Telephone installation of buildings is the main activity of Serti-Service and therefore we confidently guarantee high level executed works. Our specialists have extensive experience in implementing tasks for organizing telephony in premises and buildings of any size.
The technical capabilities that we use in our work allow us to implement the project using any type of connection. When you contact us, you will receive a full understanding of which telephony option is most suitable for solving your problems.
Available technologies for telephone installation of organizations
Modern technological telephony solutions are presented in three types. The first category is the classic analog cable structure. The second option, most often found in organizations, is a digital type of telephone connection. And the third type of telecommunication, which has almost unlimited capabilities and potential, is IP telephony.
To understand the differences between these technologies, it is necessary to consider their capabilities and features:
Analog telephony. This type of communication is rapidly being removed from everyday life due to the significant limitations of this technology. Its use is possible for residential premises, as well as for installing telephones in the offices of small companies (up to 24 employees).
Digital PBX. IN this moment the most common technology with functionality sufficient to solve most problems (compared to analog networks). Thanks to extensive and at the same time inexpensive (when compared with IP telephony) technological capabilities, is widely used in organizations with different needs, number of subscribers and degree of network load. Excellent for implementation in shopping malls and DCs.
IP telephony. The most promising and future-oriented technology, which is based on virtual communication. Gradually replacing digital stations. It is gradually being implemented in organizations that need its unlimited capabilities and can afford the installation of expensive active equipment.
Our company offers professional telephony installations for facilities (shopping malls and DCs). We carry out installation of telephone networks on a turnkey basis. Ready to develop and implement a project using digital technology with the ability to use IP phones, as well as a full-fledged IP telephony network.
We also install microcellular communication systems: using the DECT standard for communication within the organization and broadcasting GSM and CDMI signals for external contacts.
Plus, we are ready to implement wireless Internet communication in your organization by setting up uninterrupted high-speed communication via a WiFi network.
To receive professional advice and calculate the cost of an enterprise telephone installation project, contact the specialists of the Serti-Service company. In the shortest possible time, you will be provided with a work plan and equipment will be selected taking into account the load, as well as the prospects for growth and development of the organization.
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