For users Samsung Galaxy S6 becomes a real problem if the device does not turn on and or does not boot after the company logo appears on the screen. To identify the cause, it is necessary to carry out diagnostics, and then choose an appropriate solution to the problem so that the gadget works again.
There are several reasons why the installed on a smartphone Android system may not load:
- The power button is faulty.
- Problems with the charger or its connector (broken or clogged).
- Damaged battery (the number of discharge-charge cycles exceeded 400-500).
- Software incompatibility and SIM cards(rare).
- Clogging the OS with “garbage” from applications.
If the indicator lights up blue when you turn it on, and the OS itself does not boot, you will need to reset the settings to factory settings.
Power button
If the Samsung Galaxy does not start due to a faulty power button, it should be replaced. It is recommended to do this at an authorized service center, since independent repairs can aggravate the situation.
There is only one symptom here - the device will not respond to the key, but before you take it in for repairs, you need to make sure that there are no other reasons why the Samsung Galaxy S6 edge may not turn on.
Battery malfunction
Often the problem lies in the lack of power supplied from the battery. Usually it appears after a fall, when the contacts come loose and the battery cannot be charged, and when you press the power key, a red light comes on for a few seconds.
How to perform diagnostics on a Samsung Galaxy Age smartphone:
- Remove the cover and take out the battery.
- We move it to another device whose connector is suitable, and turn it on.
- If the device turns on, then the problem is not in the battery.
Most often, the battery stops working due to temporary deformation (the battery “swells”) or loss of capacity. In the first case, it is enough to place it on a flat surface: if it wobbles, it’s time to replace it.
If the battery capacity is lost, the phone will turn off even if there is 20% charge left, so this fact is not difficult to diagnose.
Charger or connector problem
To eliminate charging problems, you can try the following:
- We take the charger and connect it to another phone.
- Let's see if the battery is charging. If not, then you need to change the power supply or cord, but it is advisable to do this together.
It is worth paying attention to the contacts inside the connector. If during the inspection it turns out that they are clogged, they can be carefully cleaned with a piece of cotton wool soaked in alcohol, but this must be done extremely carefully so as not to cause harm.
Software problem
Due to an internal failure in the system, gadgets on Android may not turn on; first, you should try rebooting the phone. If this does not solve the problem, you need to choose the best option to resolve it:
- Clear cache yourself or using an app Clean Master.
- Buy a memory card and move all photos, videos and applications there, since they take up a lot of space on the phone, which prevents the operating system from functioning fully.
- Contact service center for a complete diagnosis.
The firmware has crashed
If your device starts up but freezes at the company name image or gray background, it may be a software issue. You can use more in a simple way– rollback settings:
- Press the volume up, home and power keys simultaneously.
- In the menu that opens, select “Reboot system now”. After completing the procedure, perform a reboot.
Important! Before troubleshooting using this method, you must save all important files (photos, videos, etc.), otherwise they will be erased, and restoring information in the service will take a lot of time and money.
Another solution is to reflash the phone yourself or in a specialized workshop. In the first case, you need to be careful, otherwise if the operation is unsuccessful, the gadget will become completely unusable.
Perform a factory reset
In addition to pressing the power button in combination with the home keys and volume rocker, there is another reset option:
- Go to the menu, select “Settings”, then “Backup and reset”.
- Click on “Reset” and confirm the actions.
- We wait a few minutes, after which we reboot the smartphone.
Conclusion
In most cases, users can solve the problem with turning on the Samsung Galaxy S6 on their own, but if the methods presented above have no effect, you will have to take the gadget to a service center for professional diagnostics and repair. Only in this case is there a guarantee that the device will work as before - without interruptions.
Video
How to Reboot a Samsung Phone
Sometimes situations arise, for example, if the phone is frozen, does not respond at all to touches and refuses to carry out commands given to it or begins to randomly execute various processes, then in this case, rebooting the phone can be an ambulance that will help bring your device back to normal.
When to restart your Samsung Galaxy, Galaxy S5, Galaxy S6, Galaxy S7, Galaxy Note, Galaxy Edhe, Galaxy Duos phone
If your phone does not respond promptly to commands, or freezes when using an application, then you should simply restart it first, thereby restarting the work operating system to resolve any errors.
When these defects remain, returning to the original factory settings may be the solution. This will delete all personal information and applications you have installed. It is necessary to take care in advance about the safety of contacts and your files.
If the reason why you are resorting to rebooting does not go away, then you should contact a Samsung smartphone repair shop.
Normal reboot of Samsung phone
The first type of reboot is the usual one, with which you can solve problems with freezing of the entire device or its individual programs.
Start rebooting your Samsung phone by closing all open applications and do not forget to save the data you are working with before doing this (documents, photo files, audio and video recordings).
If you decide to reboot your phone precisely because one of its applications has frozen, then do not try to close it, but rather proceed to reboot immediately. This can be done in several ways:
Press and hold the lock button. Wait until the device turns off. If the phone does not respond, then try the next option.
You can also use a combination of pressing the power and volume down buttons simultaneously. The phone should automatically reboot.
If the device has a removable cover, you can remove the battery. In this case, it should be turned on again after waiting at least 10 seconds. For the device, the less you use this option, the better.
Reset to factory settings (Hard Reset) in a Samsung phone
When the above operations did not help optimize the performance of your gadget, you can resort to returning to factory settings. All information you installed will be deleted, along with those processes that interfere with the full operation of the phone.
Important! Your device must have sufficient battery power to complete this procedure. Otherwise you will harm your device.
For execution full reset settings, simultaneously hold the combination of the lock, the central home button, and the volume increase button.
After “Samsung” appears on the screen, you will be taken to the Recovery menu.
You should select the following parameters: WipeData/FactoryReset, find Yes - delete all user data, and confirm Reboot system now.
To move through the items, use the volume control button, and to select them you need to use the lock button.
How to Avoid Regular Rebooting of Samsung Phone
Incorrect operation of the device most often occurs due to overheating of the internal components. This is what they lead to unnecessary processes, occurring due to overload random access memory in the operation of installed and running applications.
Exist auxiliary utilities, which help control such processes, for example Clean Master. By installing it, you will be able to maintain the performance of your device at the proper level.
Smartphones from the Samsung Galaxy line, like any other mobile devices, are subject to software and hardware failures from time to time. One such problem is the phone rebooting periodically or cyclically. It can cause the user a lot of problems or even make it impossible to use the device normally. Let's look at why Samsung restarts on its own and what to do in such cases.
Possible reasons for Android reboot and how to fix them
There are several reasons leading to unauthorized restart of Samsung:
- failure of the power supply;
- mechanical damage to the gadget;
- moisture getting under the device body;
- failure of any module on the board;
- software failure.
Let's try to figure out the reasons ourselves incorrect operation device and, if possible, fix the problem yourself.
Diagnosis of the Samsung Galaxy A5 or other smartphone or Galaxy line should begin by determining the type of problem. All malfunctions can be divided into two types:
- Mechanical (hardware). Consists of damage (failure) of any element or module.
- Software. Caused by a malfunction of the installed software or operating system.
If your Samsung Galaxy phone reboots on its own, the first thing you need to do is put the device into safe mode. In this state, only pre-installed applications are loaded on the smartphone, and third-party utilities are temporarily disabled.
To activate Safe Mode on your Samsung Galaxy S6 Edge or other device, you must:
Use your smartphone in this mode for a while. If the phone does not reboot on its own, we can say with great confidence that the failure lies in the software. provided by Samsung. Otherwise, the fault should be looked for in its mechanical or hardware part.
Mechanical faults of Samsung Galaxy
If your phone keeps rebooting, remove the battery and visually inspect it for bulges, dents, or other defects. It is also a good idea to check the voltage at the battery outputs using a tester. The permissible limit is 3.7 V in a discharged state and 4.2 V in a fully charged state. The reason for self-reboots of the Samsung Galaxy A3 or another model may lie in low voltage. In this case, the power element should be replaced with a new one. 
When using a mobile phone for a long time between the battery and rear panel a small gap appears. And if the phone turns off in a vertical position (for example, during a conversation), the reason may lie precisely in the insufficiently tight fit of the battery to the contacts of the device.
Lead to unstable work and restarting the Samsung Galaxy A5 may cause mechanical damage to the device as a result strong blow on a hard surface or moisture getting under its housing. And if this happens to your smartphone, it is better to take it to a service center, since not everyone can disassemble a mobile phone and determine the faulty element on their own.
Samsung Galaxy software glitches
Unlike mechanical damage, software problems With high probability can be eliminated at home. The main thing is to correctly understand what exactly the essence of the problem is. Software glitches that cause a Samsung phone to reboot on its own usually result from:
- conflict of installed software;
- incorrect updating of system applications;
- exposure to malware.
Let's look at each option in more detail.
Installed software conflict
If you notice that the Samsung Galaxy S3 or a device of another model began to reboot on its own after installing a program, most likely the problem lies in its conflict with existing software. In this case, you need to get rid of such a utility:
After performing these actions, “snapshots” may remain in the system cache erased application. You should also get rid of them. This can be done through the standard Android OS:
Incorrect update of system applications
Updates to pre-installed software (for example, Play programs Market, Google Services Play, Maps, etc.). This is due to the fact that new versions of certain applications are not always suitable for specific model phone.
If you suspect that your mobile phone is rebooting itself due to an incorrect update, you will need:
Exposure to malware
When downloading programs from third-party sites to your Samsung Galaxy, there is a risk of catching a mobile virus that will force Android to involuntarily reboot. That is why it is recommended to download all software only from the Play Market or Samsung Apps.
To get rid of malware, you need to:
If none of the above methods helped get rid of the failure, the only thing left is
Alexander Grishin
Don’t know what to do if your Samsung phone freezes and won’t turn on? Then we recommend that you read a few simple tips, which will help you return your smartphone to working condition. In addition, they can help if the screen image freezes on the screensaver or when launching applications. The tips are suitable for all Android models, such as Samsung Galaxy A5, A3, S6, etc.
1. Connect your phone to the charger
There is a possibility that your phone has run out of battery. Connect it to charger and let it charge for a few minutes. If this does not help, move on to the next step.
2. Turn off the power
If the image on the screen or screensaver is frozen, press and hold the " On off"until the menu appears" Nutrition" Click “ Switch off”, and after the phone turns off, press the power button again to turn it on. If, upon startup, the phone again freezes at the “Samsung” inscription, see the following point:
3. Force reboot
If your Samsung A5 or S6 phone is so frozen that it does not respond to the power button, then you need to use a forced reboot. To implement this, you must simultaneously hold down the " On off" And " Increase volume "for 10 seconds. If this combination does not work, then you need to hold the power and volume down button for 10 seconds.
Didn't it work out? Then:
4. Remove the battery
Not all Samsung models can remove the battery, but if you can do this on your smartphone, simply open the cover, take out the battery, wait about 10 seconds, and then insert it back. After this, you can try to turn on the phone.
In addition, removing the battery can help if its indicator freezes (shows the same charge value).
5. Uninstall apps
If your Samsung freezes when working in applications or launching them, then simply stop using this application and delete it. Most likely, there is some kind of error in its code that leads to freezing. But basically this only applies to little-known and dubious programs.
6. Perform a factory reset
If none of the above methods help and the phone freezes periodically, then you will have to do this. However, this method has a big disadvantage - all your files, applications and games will be deleted. You can restore them only if you have backup copy. That's why do periodic backup very important. Make it a rule!
Do a factory reset on Samsung phone can be done as follows:
- Turn off your phone (how to do this is indicated above)
- Hold down the “ buttons at the same time Increase volume ”, “On off" And " Home” until the Android boot menu appears on the screen.
To navigate the menu, use the volume up and down keys.
- Find the “Recovery” item in the menu and click the “ button On off” to select it. Once the restoration is complete, your phone will return to the initial state(as when purchasing).
We hope our tips for fixing your Samsung smartphone freezing have helped you. If you have any questions or something doesn’t work out, write about it in the comments or
Malfunctions:
- If you notice that your phone is having problems with software, Samsung Galaxy S6 frozen, then you need to flash your cellular telephone.
- The malfunction of a cellular device can be determined accurately only after our diagnostics, which takes at least forty minutes from the technicians.
What to do if Samsung Galaxy S6 freezes? The answer is simple, contact our Samsung Telemama service center, which will fix these problems on your Samsung Galaxy S6 phone within the shortest possible time and with high quality. Thanks to our experienced engineers, any breakdown can be quickly fixed. In addition to all this, we also provide you with a warranty card for at least one year.
| Seize the moment: 2 weeks left until the end of the promotion! Seasonal discount 40-70% |
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| Name of spare parts | Spare part price in rub. | Installation price in rub. | |
| Replacing touch glass | See Discounts | 900 | |
| Replacing the display | See Discounts | 900 | |
| Power connector | 900 590 | 900 | |
| Microphone\Speaker | 900\700 650\450 | 900 | |
| Power button | 950 550 | 900 | |
| Sim reader\Flash reader | 1200\1300 750\800 | 900 | |
| Antenna module | 1200 700 | 900 | |
| Cameras | 1400 950 | 900 | |
| Replacing the joystick | 1200 900 | 900 | |
| Power chip | 2500 1900 | 900 | |
| Display controller | 1400 950 | 900 | |
| Transmitter power amplifier | 1600 1250 | 900 | |
| Headset controller | 1200 750 | 900 | |
| Sound control chip | 2200 1450 | 900 | |
| WiFi module | 1600 950 | 900 | |
| Bluetooth module | 1400 950 | 900 | |
| Vibration motor | 990 680 | 900 | |
| Firmware | 900 | ||
| Recovery after impact\water | from 600 | ||
| Restoration after corrosion | from 900 | ||
| If you do not find the item you need in the price list, then call us - we will help you. | |||
The price list always contains current prices
How to return Samsung Galaxy S6 for repair?
- You can drive up to our Telemama service center yourself and personally leave your cellular device with us for repair.
- Our service also has a service - calling a courier to your home, which you can use.
You Samsung Galaxy S6 hangs? Come to our service center, and our unique specialists with extensive experience will help. They will be able to repair your cell phone and give you excellent results. Our service center is one of the most popular in the city. On our part, we guarantee you quality and efficiency.
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