Singles are now becoming less and less popular. More and more players prefer to fight against each other or in teams, in multiplayer mode. However, what should you do if the game does not start in this mode? Typically, the problem is connecting to the server. In this article we will talk about why two such popular video games as GTA SAMP and Battlefield do not connect to the server.
Reasons for not connecting to SAMP
As a rule, in GTA SAMP the connection to the game server, if all the requirements and settings have been taken into account, may not occur for the following reasons:
- The IP address is specified incorrectly - carefully check the server IP, also paying attention to the port indication. Many people believe that the numbers in the address after the colon do not matter, but this is not so. In both SAMP and Battlefield, without specifying a port, at best you can be transferred to another server, and at worst, you may not be able to join the game.
- You were banned - ban by IP/nickname/Steam ID. If in the last two cases the fault lies with you (illegal actions), then entire subnets are often subject to an IP ban if a dynamic IP is used and the offender cannot be blocked. Ways out of this situation: petition to the forum, change Steam account, change IP or provider.
- The inscription “connect to IP:Port” means there is no Internet, the IP is incorrectly specified, there is a Ddos attack on the server.
- The game crashes with the error “Memory cannot be read...”, “Access memory...”, etc. - found on Windows XP SP2 (no longer supported). Solved by installing ServicePack 3 or a later version of Windows OS.
- Server is not available. Technical devices have the ability to break. Perhaps, due to heavy load, the server “fell” and the administration is carrying out engineering works for its restoration.
Reasons for not connecting to Battlefield
Most often they cannot connect to servers for the following reasons:
- Not logged into Origin - in order to start the game in multiplayer, you need to connect to the Origin Download Manager and log in using your account. Make sure Origin isn't running offline for you. Also, try restarting Origin itself. Perhaps there was some kind of program failure.
- Problems with hosts file(Path - C:\Windows\System32\drivers\etc) - go to this file and find the lines mentioning EA servers (ea.com).
- Re-launching the wrong version of the game (if you initially logged in from the Russified version and then switched to the European version, a conflict may arise). The issue is resolved by reinstalling the game.
- The reasons specified for SAMP may also be relevant for Battlefield: ban, incorrectly specified IP, temporary server unavailability, etc.
Common reasons
As a rule, everyone has a similar installation and configuration process, so the following list of reasons is relevant not only for BF and GTA SAMP, but also for other clients that support multiplayer mode.
The game was installed incorrectly
Check if you installed the game correctly. Make sure that the path to the game is written in Latin. To play in multiplayer mode, you will need to install the appropriate client and go through the registration procedure. If you have previously installed previous version game that you uninstalled incorrectly, you will need to reinstall the game by cleaning the registry.
- Delete the game and all files associated with it.
- Clean the registry by going to the Start-Run menu, type regedit, press ctrl+F3, and then enter the name of the game and delete all lines associated with this game.
- Install the game again.
No internet connection
Check if there is a problem with your internet connection. Perhaps you damaged the cable somewhere, or the provider experienced some technical problems. Additionally, you may be running some background programs, which are automatically updated via the Internet and reduce your connection speed.
Access to servers is blocked by an antivirus or firewall
Try disabling your antivirus and firewall for a while. Some of them may block access to game servers, considering them an external threat. If the problem is found in them, you will need to change their settings so that this game is added to the exclusion list.
We hope that our advice will help you decide this problem.
On this page we will describe possible methods solutions to the problem, as a result of which you may receive the following message:
This error occurs when your computer is unable to establish a connection to the game server. This may occur for the following reasons:
- the operation of your antivirus software or firewalls;
- blocking the connection in the settings of your router;
- blocking connection at level network devices Internet provider.
To resolve the issue, please do the following:
- Try completely disabling your firewall/antivirus/firewall. Or even temporarily remove it while checking. You can also visit the following page to configure your firewall.
- If you use a router (router) when connecting to the Internet, and technical features allow you to connect without it, please connect your computer directly through the LAN interface.
In what cases is this possible?
This method of solving the problem is possible if your connection technology is FTTx. If you access the Internet via xDSL or PON, it is impossible to connect without a router. To find out the technology by which you access the Internet, you can visit your provider’s website or contact their support service by phone.
- If, in addition to Warface, you experience difficulties with access to other resources, you should contact your Internet provider’s support service. When contacting, you must describe the problem in detail and indicate a list of resources to which you do not have access.
If a connection problem occurs not only in Warface, but also in other games, you should look for the cause of the difficulties on the side of the Internet provider. In this case, you need to contact the support service of your Internet provider and describe the situation that has arisen. If your Internet service provider asks you for additional information that you find difficult to provide, please contact us. We will try to help!
- Follow these steps:
- Click "Start" and type "cmd" (without quotes) into the search box.
- When the program “cmd.exe” appears in the list, click on it right click mouse and select "Run as administrator" from the menu that appears.
- In the window that opens, enter the following 2 commands one by one:
- ipconfig /flushdns
- netsh winsock reset
- Restart your computer.
- Perform a clean boot of the operating system using the following instructions.
If these steps do not help, please create a support request from this article.
Now we will find out what to do if you suddenly were unable to connect to the server while playing. These situations are common among fans of online games. And they should not cause panic. After all, correcting the situation can often be done easily and simply. There are exceptions. But they are rare. And only in some cases is it necessary to really panic. Let's think about why the message says: "Could not connect to the server."
Internet
The first scenario is perhaps very common. And there is no need to be afraid of him. After all, the occurrence of our error today is due to the fault of the user. It all comes down to the Internet connection.
If you see the message: “Could not connect to the server,” then it’s time to check if there is a network signal. Most likely it is missing. This could be an ordinary Internet outage, a modem reboot, or an accident at the station. The main thing is to find out the reason why the connection is missing.
Call your provider and ask if everything is ok at the station. Explain that your connection has been lost. If there is an accident, wait until it is fixed and then continue using the Internet. If your modem is faulty, replace it. Lost your settings? Return them back and restart the authorization attempt. Happened?
Works
No? Then we think further about why we cannot connect to the server. For example, you can watch the news on the official website of the game. Perhaps just at this time technical work is being carried out on the server or a new update is being downloaded. It is customary to write about such events in the news in advance.
What to do if the problem occurs precisely for this reason? Just wait. Nothing depends on you here anymore. Once the update is downloaded and all maintenance/maintenance work is completed, you can connect and play again. So be patient.
By the way, if work on the servers is planned, then exact time the administration will be notified of their implementation approximately one day before the event. This means that a message like “Could not connect to the server” should not scare you. Plus, the time in the news is often written as Moscow. Do not try to launch the game in local time before the work is completed. You won't succeed anyway. You will only waste time and nerves once again.
Overload
But there are other situations when you see the message: “Unable to connect to the server.” What to do? Look for the reason. For example, quite often this kind of event bothers users of popular online games during vacations and holidays. Why does this happen?
All due to the large influx of visitors. The main server cannot cope with the load. And therefore does not allow some users to play the game. So as not to “burn out”. This way the server keeps the toy operational. If there is a suspicion of overload, just wait a while and try authorization again. Most likely, as soon as the flow of visitors decreases, you will be able to get into the game again. And there will be no problems.
Viruses and hacking
And panic should be caused by such moments as the likelihood of your account being hacked and, accordingly, infection of the operating system. If in the case of viruses it is still possible to somehow correct the situation, then it is extremely difficult to return a hacked account in games.
Scan the system, treat everything dangerous objects, and remove the remains. Clean your computer's registry (you can do it manually, or you can use CCleaner). Next, reboot and try to log in again. If the operating system is clean, then the problem is that your account has been hacked.
What to do? The first move is to contact the administrators of the toy. Prove to them that you are the real owner of the account, and then ask them to return access to your profile. This kind of technique works only in rare cases. So there’s not much point in hoping for it.
The second scenario is to register a new profile. Just now try to make sure you don’t get hacked. Once you confirm the steps, resume trying to log into the game you selected. Now the message: “Failed to connect to the server” will not bother you.
As you can see, there are few dangerous situations in our issue today. And therefore there is no need to panic. In fact, the problem of connecting to servers in games is very common. You just need to know for what reasons it occurs this error. Basically, if you see that you were unable to connect to the server, then it is better to check the Internet and read the news on the game’s website. Most likely, after this the situation will become clearer.
Thursday, March 5, 2020
If you can't connect or keep losing connection to our servers, the following tips will help you improve your connection.
This information will be useful to players on PC, Mac, PlayStation and Xbox.
If you need help connecting on your mobile device, check out the following articles:
Constantly losing connection while playing? Losing or receiving a penalty for not finishing the game?
We understand how frustrating this can be, especially if you don't even know where to turn for help. Is this an issue with EA servers? Is it an internet connection issue? Or maybe all at once?
We hope the following information will help you figure out the reason.
You can check the server statuses of many of our games right here on the EA Help website.
If the arrow next to all servers is pointing up, then the problem is something else.
If the arrow is pointing down, then perhaps maintenance work is underway or we have problems.
Try a different Domain Name System (DNS)
Internet providers translate regular Internet addresses (like a website) into computer addresses (consisting of numbers) using the domain name system.
If something happens to the DNS you are using, it will be very difficult to connect to the Internet.
In this case, switching to an alternative DNS may help.
Here are some free options you can use:
EA does not own or control Google DNS or Open DNS and cannot make changes to their pages or systems. Your use of these websites or DNS servers is at your own risk.
Use a wired connection
Wired connections are much more reliable than wireless ones. If you are playing over Wi-Fi, try connecting your device to your router via a network cable.
Change router location
Are you too far from your router and can't run a network cable? Try moving the device as close to the router as possible. The range of a router can be quite short. The further away you are from your router, the more likely you are to experience connection problems.
Depending on the router's location, it may be more difficult for your device to communicate with it. Walls and large objects become a hindrance. Other electronic objects (for example, microwave ovens) can also interfere, since they also transmit signals. If something is blocking the router's signal, such as under your bed or in a drawer, it will have a harder time communicating with your device. Place it in an open area, point the antenna (if available) towards your device and check if the signal becomes stronger.
Are you using a wireless connection? Change your Wi-Fi channel.
If you live in a densely populated area, such as a building with many apartments, other networks may cause interference. Changing the wireless channel will help limit the number of networks and thereby stabilize wireless connection.
Imagine that the neighbors in all the apartments and all the houses nearby are listening to music very loudly or watching TV. It will be more difficult for you to hear what you are listening to.
By changing the wireless channel, it's like putting noise-isolating headphones on your connection and clearing the signal of extraneous noise.
Contact your Internet service provider for assistance in changing your wireless channel to a less busy one.
Note
Check all stages of your connection
If your router is working, you can connect to the Internet and browse websites, but the connection drops during an online game, then it is worth checking the data transfer from your device to our servers.
For this we have a special program for PC. It's called UOTrace.
Even if you're not playing on a PC, the test will show you the overall health of your network connection.
This way you can find out how good your connection is on other devices.
UOTrace Startup Guide
When you stop the request, UOTrace will display packet loss and response time information.
Explanation of test results
When performing these tests, pay attention to the following details.
- High response time. If response times are often above 150ms, you will also notice lag while gaming. If the response value is above 200 ms, you are most likely experiencing connection dropouts.
- Packet loss. If you see values other than 0% or 100% in the % Loss column, it means that data is being lost in that region. If packet loss occurs in multiple places, or if the loss rate is high, the problem is most likely a connection issue. Make a note of the nodes where packet loss occurs and report it to your ISP.
- Large difference between best and worst response times. This is a clear sign of an unstable connection. The difference between the best and worst response times should not exceed 100 ms. Otherwise, this means that your connection is very unstable, with large amplitudes. This causes lag while playing, which is very distracting. If you see this problem in UOTrace, please report it to your ISP.
If you contact EA Help and an EA Game Consultant asks you to provide a UOTrace report:
- Click on the button "Edit" and select "Copy".
- Open Notebook in the directory All Programs > Accessories in the Start menu.
- You can also find Notepad in the Start menu itself.
- Paste the results into Notepad and save the file in a convenient location.
Run the test twice and save both files for us. This way we can compare results and better understand what's going on.
Playing on Mac? Run tests in Traceroute and Pathping
Since UOTrace is only available for PC, you can run Traceroute and Pathping tests on Mac. Traceroute and Pathping programs will help determine the quality of your connection, just like UOTrace.
Traceroute:
- Open the folder "Programs".
- Open the folder "Utilities".
- Click the button twice "Terminal".
- Type in the terminal window traceroute easo.ea.com > ~/Desktop/trace.txt.
- Click "Back".
- A new one will appear on your desktop text file trace.txt.
Pathping
- Open the folder "Programs".
- Open the folder "Utilities".
- Click the button twice "Terminal".
- Type in the terminal window traceroute -S -q 30 easo.ea.com > ~/Desktop/pathping.txt.
- Click "Back".
- A new text file pathping.txt will appear on your desktop.
Check both files for delays (indicated by three asterisks ***). Latencies may indicate problems with your network's connection to our servers, and please note high response times that may indicate your network is overloaded.
One of the most popular operating systems today mobile devices is "Android". It has a number of huge advantages over its competitors and is an almost undisputed leader. However, relatively recently, reports began to arrive about problems with one of the main services of Android devices, namely Google Play. When logging in, the application began to display an error: “A reliable connection cannot be established.” The system help provided by the suppliers does not help. Then how to solve the problem that has arisen?
Fast and easy
To begin with, we will present a method that will not require you to perform any complex or dangerous operations with the gadget. The simplest solution to the "Unable to establish a reliable connection" error is based on system settings. You just need to check the system date and time in your Android device. They must coincide with the real ones within one minute. This is due to restrictions on the validity of program certificates. If the date is incorrect, the phone will consider that the validity period of the certificate has not yet arrived or has already passed.
Clean up
This method is suitable for those who do not have any important data saved on their device. Although, in fact, you can always transfer photos and videos to your computer and download applications again, especially if you have synchronized your data with your Google account. Then, even if you reinstall, all application data should be preserved. So, there are two ways to resolve the “Unable to establish a reliable connection to the server” error.
- Reset your phone to factory settings. You can use special programs that application developers offer, or find instructions that are specific to your Android device model. After all, each manufacturer has its own tricks and protection mechanisms.
- Add new account. As you understand, old data will not be copied to new versions of applications, but you can avoid problems with transferring other information that needs to be saved when complete cleaning phone. To add a new account, do the following:
- Download the AddAccount application via your computer or phone browser.
- Write the downloaded apk file to the initial directory on your phone's memory card.
- IN standard browser enter: content://com.android.htmlfileprovider/sdcard/add_account.apk.
- Follow the link.
- Launch the program. Enter your email on Google and click Add Account.
- If you are prompted with an incorrect password message, enter it and continue. That's it, you have a new account.
In addition to drastic methods, there is also a less dangerous solution. “A reliable connection to the server could not be established” is an error that is related to the temporary and personal data of the application. Therefore, possible solutions to the problem situation can be looked for in another area.
Freedom
Statistics show that sometimes problems with Google Play can be related to other applications. In particular, the Freedom program. She is responsible for purchases in the application we are considering. The problem where you can't establish a reliable connection to the server can occur if you downloaded and uninstalled Freedom without first forgetting to turn it off. As is clear from the above, to return everything back, download and install this utility. After that, enter it and stop it by clicking on the Stop button. Then you can safely delete it.
Internet
If the previous method did not help you, you should check your Internet connection settings. Problems like “Cannot establish a reliable connection to the server” may occur with some providers, but incorrectly. Before trying to solve the problem using this method, try opening Google Play by connecting to another Internet source. If you still need to return to the initial option, download the Set DNS application. Set the DNS address to 8.8.8.8. This should help in cases where Wi-Fi is used to connect to the Internet. In any case, first try to test your device on a different connection.
Another possibility for why a reliable connection to the server cannot be established is that the server may be blocked. In order to check this method, you will need superuser rights on your device. Open Explorer and find the file /system/ect/hosts. We need to open it with anyone text editor. By default, the file should only contain - 127.0.0.1 localhost. We delete any remaining data.
YouTube
The last method to solve the problem lies in additional programs. It is assumed that the user cannot log into Google Play due to incorrect addressing settings in the Google account.
A utility pre-installed on many Android devices for viewing videos from YouTube (or any other program that uses for registration) will help you cope with this problem. Google account). The bottom line is that you just need to launch the application and go through it to your GMail account.
other methods
And finally, it is worth mentioning two more extreme measures. The first of them is “Hard Reset”. Full reset device settings. To do this, go to the application menu, select "Settings" - "Backup and reset". After that, in the last window, click "Reset". And delete everything. After which the device should return to its original state. You will have to download all the programs again and set up an account.
Flashing. Update operating system or reflash the device. The second option is undesirable, since after it you may well be denied warranty service. It's best to just update the OS. Many manufacturers try to independently correct errors that occur to users.
That's probably all that we could tell you and advise you to do when the error “Cannot establish a reliable connection to the server” occurs. We hope our article helped you.
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