The MTS company offers its users not only communication services and mobile Internet, but also provides many customers with home Internet and television. Today, almost any subscriber knows how to check the balance on an MTS phone and get any information regarding their number and package balance. However, not every client knows how to find out the balance of their MTS home Internet. In today's review, we will tell you about ways to check your home Internet account, and also from the article you will learn how, if necessary, you can top up your home Internet balance.
Ways to check balance
There are several ways to find out your MTS balance on the modem:
- through MTS Personal Account;
- through the office telesystem center.
You can also view the status of your account through terminals. For example, information can be viewed at any ATM for Sberbank payments. To get the required data on the screen, simply click on the corresponding mobile operator, select " Home Internet"and after entering the password and contract number, the information you need will appear on the screen. By the way, here, if necessary, you can top up your balance.
It is also possible to check the balance of funds using a digital contract. To do this, you need to go to the page bill.utk.ru, select the required item, and after entering the necessary details, press the “Check balance” button. However, it is worth clarifying that through this address you can only find out the balance of funds; it is not possible to manage your account through this site.
Now let's take a closer look at how to check the MTS home Internet balance using the first two methods.
Checking your MTS Internet balance via a computer will not take you much time. First of all, subscribers of a mobile operator need to know that it is unnecessary to come up with a password and login on their own, since they are already specified in the contract. That is why it is worth carefully studying the agreement concluded with the television system for the supply of Web services.
Once you have found your login information, you can start checking your Web balance:
- First of all, you will need to go through a simple registration. To do this, go to the page lk.ug.mts.ru and enter the login information assigned to you;
- After this, you will immediately be redirected to your Personal Account, where you can find out all the information about the status of your account. If there are insufficient funds in your MTS personal account, you can immediately deposit the required amount of money on the spot.
In the same way, you can control how to view the balance of your home Internet through this MTS TV website. Detailed description Work with the site can be found on the main page of the site, in the “Table of Contents” category.
But if you have forgotten your password or login, and it is not possible to find the document, you will have to order the restoration of your login data.
In fact, there are several ways to restore access:
- via the website:customer.comstar-direct.ru (the link is available both from mobile and stationary devices). To receive new login information, send email with a statement to the address [email protected]. Application samples can be found by following the link: corp.e-burg.mts.ru, in the “Feedback” section;
Important! Get New Password login will not work if you use email addresses, intended for mobile subscribers TV systems!
- through the office center of the mobile operator. In this case, you will need to take your passport with you. If the contract was concluded for a third party, then you must have in your hands a notarized document with the signature of the person who ordered the Web services. In addition, you will need to provide the company manager with copies of his passport.
Checking your MTS home Internet balance through the company's office is a time-consuming method. Many subscribers are frightened by this method of control, due to the fact that salons mobile communications MTS are not always at hand. For example, for residents of remote corners of Russia, the method is inconvenient because there may be only one such center for the entire city, and besides, it is usually not located in the very convenient location. And residents of big cities are not so much afraid of the trip to the phone shop as they are of standing in traffic jams for hours.
That is why checking the MTS Internet balance through the office center is ordered only in desperate situations, for example, when the contract and password are lost, and the subscriber is not able to restore them on his own.
So, if you still decide to find out your home Internet balance through the office and you are not afraid of wasting time, then you can find out the MTS home Internet balance right on the spot. In this case, all that is required of you is to have a passport or a notarized power of attorney from the owner if you plan to check the balance of money in another user’s account.
Having arrived at the office center, go up to any manager and tell him the essence of your question. After checking the documents, all the information you are interested in on the Web account will be provided within a few minutes.
You can pay for the use of Web connection services at the nearest TV system store. To do this, you will need the same documents as in the previous case. Once at the salon, inform the company employee about the purpose of your visit and provide the necessary documentation for verification. After checking your personal information, the manager will make a statement of your balance and announce the payment amount. Payment is made on the spot.
Important! Don’t forget to take receipts, because if any disputes arise, they can be very useful to you!
You can also pay for the service through a Sberbank payment terminal. To do this, select the “Internet” button and find the “Home Internet and MTS TV” subsection. After clicking on the indicated icon, you will see an empty form in which you will need to enter your payment details (personal account). After this, insert banknotes into the slot of the same name, after the device determines the amount, press the “Pay” button and collect the check.
You can also pay for a high-speed connection using your personal account, just not a mobile one, but one provided for home Internet users. After entering your login and password, go to the “Top up” category and deposit the required amount.
Here you can transfer money from various payment systems:
- via online or Sberbank plastic card;
- through payment online services Yandex Money and WebMoney.
You can also pay for the service at any Russian Post post office. To do this, you will need to fill out a payment receipt, indicating your details and the recipient’s details. You can read more about this method on the company’s official website.
Important! Whatever replenishment method you choose, first familiarize yourself with the commission set for the transaction. Because if your Web balance is not enough for just one ruble of the fixed amount, the high-speed service may simply not be connected.
Each cellular network provides its subscribers with a number of tools designed to familiarize themselves with the balance of their personal account. Most often this is a specific USSD command, but there are other ways to find out your balance. As part of this review, we will look at how to check your MTS account and find out the debt on other numbers.
Check your personal account using your phone
In order to find out your MTS account from your mobile phone, we can use the simplest and most reliable tool - USSD command *100#. This command has been working online almost since the very first days of its foundation. To check the balance, you need to dial the specified combination and press the call button - after a few minutes, the amount of funds in the subscriber’s account will be displayed on the phone screen.
The balance is displayed on the mobile phone screen in Cyrillic. But if the phone does not support displaying Cyrillic characters, you need to change the spelling of the command - To display the balance in Latin characters, use the USSD command #100#. By the way, along with the balance, the available limit is also shown on the mobile phone screen.
Is your number connected to the “On Full Trust” MTS or “Credit” services? In this case, you will need a command that shows the debt on the personal account on the MTS number - this is the USSD command *100*3#. A similar command works online, displaying the debt in Latin characters - for this, type the command #100*3#. TO
How can I find out how much money is in my MTS account when roaming? You can use all the above mentioned USSD commands for this. Checking your roaming balance is absolutely free, as in the home zone.
Another way to find out the balance or debt on your MTS personal account is to call the help desk at 8-800-250-0890. By introducing ourselves and giving our passport details, we can find out the balance and debt on any number registered in our name. Consultants at MTS service offices will also provide similar information.
Find out your account online
In order to find out your account via the Internet, you should use the convenient service MTS Personal Account, the entrance to which is located on the MTS website. To register in the system, you need to receive a password via SMS - order a password using special form. The balance of your personal account will be indicated in the most visible place, along with your phone number and the name of the tariff plan.
Another way to find out your balance via the Internet is use a special service application from MTS, which can be downloaded from the app store for your mobile device. The application will not only show your balance, but also allow you to manage services. That is, it replaces the usual Personal Account. This application only works if the phone is connected to the Internet via 2G/3G/4G.
How to find out your MTS account from a tablet
Owners of tablet PCs are less fortunate - not all tablets support sending USSD commands. Here we can go two ways:
- Install third party program send USSD commands and dial the standard command *100#;
- Use your Personal Account or application.
In order to find out the account on the tablet through the MTS Personal Account, you need open your browser and visit the MTS website– in this case, we can count on automatic authorization in the system (don’t forget to change the password so that you can log into your account from other devices). In addition, to view balance information we can use the mentioned service application by downloading it from the appropriate store.
Find out the debt on a 4G and 3G MTS modem
How to find out the debt on an MTS personal account on modems? For this we can use the balance check button, built into the MTS Connect Manager control program. In addition, the balance on modems is checked using the window for sending USSD commands. If there is no such window, connect to the Internet and go to your Personal Account, where your balance and debt will be indicated. In order to find out the bill on MTS 3G and 4G modems without having access to them (for example, from the workplace), we can contact help desk operator, by calling 8-800-250-0890.
How to find out the balance of MTS home Internet? Many people use services from this company. There are a number of ways to check; you need to carefully study all the options.
Despite the appearance mobile networks fourth generation, broadband access is popular. It allows you to get high speed, and together with a router helps to connect devices without a cable.
MTS is one of the popular providers. The company is represented in various regions and offers services. Why is it worth using the Internet from the company?
- A number of connection tariffs are offered.
- Attractive conditions are provided.
- The provider's prices are often lower than those of other companies.
- It is possible to save a certain amount on services.
- Stable access to the World Wide Web is provided.
- The declared speed usually corresponds to the real one, the differences are insignificant.
- The company runs various promotions, for example, free router rental upon connection.
- There is a support service that promptly processes requests.
- Customers rarely have problems, Internet reliability is high.
- You can join the bonus program.
- There is a “20% back” promotion.
Therefore, the provider’s services are always in demand at Russian market. The company has one of the most favorable tariffs and a stable network. It is possible to establish full cooperation with the company.
Why is it necessary to control the balance?
Why is it necessary to check the MTS home Internet balance? There are a number of reasons:
- It is necessary to replenish in a timely manner.
- It is necessary to maintain a positive balance so as not to be left without access to the network.
- You want to keep track of your spending.
It is important to constantly maintain a positive account balance. Then you can fully use the services of the provider and not be left without access. But how to check?
How to find out the balance of home Internet and TV on MTS using your personal account
Today there are a number of ways to check:
- Log in to your personal account.
- In the voice assistant.
- Use contact center support.
- Come to the MTS salon.
Which option should you choose? It all depends on your wishes and capabilities. Let's look at the main methods and their features.
How to check MTS television balance by contract number
You can call the contact center. You will need:
- Dial 0890.
- If you use the services of another operator, then enter 88002500890.
- In the menu, select transfer to a contact center specialist.
- Please wait for an answer.
- After connecting, ask for your TV or Internet balance.
- Please provide the requested information.
- The specialist will provide the information of interest.
This is one of the ways to check your home Internet balance on MTS using personal account and TV. The key disadvantage of the method is that it takes a lot of time. You will need to wait for the operator's response to receive the information you are interested in. Sometimes you have to be on line for up to 10-20 minutes.
Voice menu
Clients can use the contract and account number to check in the voice menu. Necessary:
- Call company support.
- Listen to menu items.
- Select to receive account and balance information.
- Enter the requested data.
- The system will provide information about the account status.
The procedure takes less time than calling a specialist. You need to listen carefully to the menu to find the items you need. Typically, clients do not have problems performing the check.
Office visit
You can obtain account information in the operator’s salon. Required:
- Open the map on the website.
- Find your nearest office.
- Come to the salon in person.
- Provide identification information.
- The client will receive information via PM.
Naturally, few people use this method. Most subscribers do not have the opportunity to come to the office to obtain information about the current account status. Therefore, it is worth choosing a different option.
Personal Area
Find out the balance of MTS Internet and television in your personal account - perfect solution for clients. Most subscribers use this option to check. LC has many advantages:
- It is easy to use.
- Got a nice interface.
- Works great on a variety of devices.
- It is easy to interact with, the user will quickly get used to the personal account.
- You can get account information and manage services.
- You can log into your personal account not only from a PC, but also from a smartphone.
- Your personal account is stable and there are no problems when using it.
Checking balance is just one of the functions. In your personal account you can change the conditions, choose a different tariff, connect Additional services, adjust parameters, examine debits from the account. LC has many possibilities.
How to find out the balance in your personal account? Necessary:
- Open the operator's website.
- Click on the “My MTS” tab.
- Select from the “Home Internet and TV” options.
- A login form will appear.
- Enter your account number and password.
- The system will then redirect the user to the main page.
- The current balance is immediately indicated on it.
How to make a payment?
One of the payment methods is in the MTS salon. You need to come to the nearest office and contact a specialist. State your account number and amount. Give the money to the employee, he will issue a payment document.
An alternative option is to use a terminal. Select payment for the Internet, find “Home Internet and TV MTS”. Click on the icon and a form to fill out will appear. The personal account number is entered into it. Insert money into the bill acceptor, wait until the device determines the amount. Click on the confirm button.
How to pay online? There are a number of ways:
- Use the MTS website and send money from the card.
- Through an Internet banking system, for example, Sberbank online.
- Third party translation services.
- Send from your Yandex Money account.
- Make a payment from your WebMoney wallet.
In order to check the MTS Internet balance, it is not necessary to visit the operator’s office every time or call the Call Center. Here you will find full instructions, how to log into your MTS personal account and gain access to the status of your personal account in no more than 30 seconds. Without waiting, long mouse clicks and queues.
Where to find your personal account and how to get there
You already have the password for your personal account. And it is spelled out in the contract that was concluded when connecting to the Internet. Remember where you put it, find it and continue reading.
So, before you check your balance, carefully examine the agreement for your login and password. This data is necessary in order to access your personal account. Further developments have two scenarios:
- You have found all the data and are fully prepared to register on the site. In this case, go to the page lk.ug.mts.ru/#/auth/login in your browser. Here you can find out the account balance and pay for home Internet and TV. detailed instructions– through the section (you can simply go to it in the table of contents).
- Your search has failed. There is no login or password available. Then read how to get a new password in the next section of our article.
How to recover your personal account login information
There are several options if you have lost or damaged the agreement and want to recover your login/password:
- In your browser, open this link - customer.comstar-direct.ru/zpublic/information?src=lost_password (it is accessible even from a tablet). You will be asked to enter either a login, a password, a phone number, or an email.
- To obtain a new password or restore your details, visit your nearest MTS office. You can find out the address at the following link - mts.ru/mobil_inet_and_tv/help/mts/offices/. If the contract was drawn up in your name, take a copy of your passport with you. If the agreement with the provider is registered in the name of another person, you will need a power of attorney on his behalf, certified by a notary. Also, don't forget a copy of the owner's passport.
- To receive a password for your personal account, send e-mail application for reinstatement. Here is the shipping address - [email protected]. You can find samples of such documents here: corp.e-burg.mts.ru/help/doc/doc_fix_svaz/ (section “fixed line”).
Attention! You won’t be able to get a password and find out your MTS home Internet balance if you go to the MTS website, which is intended for mobile users.
How to find out your Internet balance through your personal account
Just in case, let’s duplicate the address: you need to go to the link lk.ug.mts.ru/#/auth/login. You will see a half-blank screen with a small square shape. There you need to enter the data that is specified in your agreement (login and password).
You can see your balance immediately after logging in - it is displayed on home page site. Therefore, in order to find out whether there is a debt on your account, you do not need to go to other menus.
Also the balance on MTS and the account for cable television replenished in the following ways:
- From an electronic wallet (for example, Yandex Money or Webmoney).
- At the Russian Post office.
- Through an ATM (Sberbank of Russia).
- Using Internet banking (in your online account or in mobile application, which most companies have).
- In any payment terminal.
- By filling out the regular receipt that comes in the mail.
Attention! Before you deposit the amount, check out the system commission for fixed-line communications. After all, even a few rubles may not be enough to pay for Internet for the whole month.
How to check the account balance using the digits of the contract number
In order to check the balance by contract number, you need to go to bill.utk.ru/uportf/arm.pl. This is a page of the MTS official website, where you can find out your account balance without having to enter your personal account. However, you cannot manage services from it.
If you don’t yet know how you can request your account balance from your phone or recover your password for accessing certain services, then you should pay attention to this service.
It just allows you to perform such procedures when using your mobile phone.
If necessary, you can not only view your balance, but also reset your personal account password
Who is this for? MTS 222 service might be useful? First of all, it was developed for subscribers of the services “Home Internet”, “Home TV”, “ Home phone».
Namely, in order not to log into the Internet and to have a quick opportunity to find out the status of the account, the user was given the opportunity to use for this mobile phone. Now all you have to do is type on it USSD request *222# and use the interactive menu. This service allows you to do 2 actions:
- Check the balance of one of the services described above
- Restore access to personal account user
You must first enable this option.
How to connect
If you decide to use your phone number to view your balance and recover your password to your personal account, then you need to link your number to the agreement.
To link your mobile number The following methods can be used to enter into a contract:
- Contact the nearest MTS branded showroom
- Call the service center contact number 8 800 250 0890
- Use the user's personal account for this. Go to settings and service management, and then select the “Home Internet” service. Enter your phone number in the appropriate field
First the method will work It’s best if you don’t know how to use the self-service personal account system. Because in this case, the company’s employees will independently complete all the settings for you and link your phone number.
As for the cost of providing services, everything is quite simple. If you use USSD request to check your account, it is provided free of charge. But if you use SMS messages to send a request, they will be charged according to the established tariff in your package.
How to check your balance
Check your balance for users of MTS services “Home Internet, Home Phone” and “Home TV” can in two ways. The first way is to use a USSD request.
If you need to check the balance of all contracts that are linked to your account, then you need to dial the combination *222# .
If you need to check the balance on a specific personal account, then you need to type a request *222*personal account number# and press the call button.
There is a second way - checking the balance via SMS request. In this case you need send SMS message to short number 20222 . In the text of the message write the word in Latin balans. You will receive the necessary information in a reply SMS message.
How to recover your Personal Account password via USSD and SMS
The second use case is to restore access to the subscriber’s personal account. In this case, there are also two options for how this can be done.
In the first case, you can use your phone number for this, and the second is your email Mailbox. The recovery procedure itself is performed on the login page to your personal account.
In the appropriate field, you need to select “Recover password” and select a recovery method: via SMS or email. As a result, you will receive a new access password either to your phone number or by email.
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