Users modern smartphones They know that you can fully use all the functions of the device only if you are connected to high-speed Internet. Despite the development of mobile 3G and 4G Internet technologies, many people prefer to use it to access the network if possible. Wi-Fi connection. At the same time, situations often arise when the phone does not see Wi-Fi. We will look at why this happens and what to do to fix the problem in this article. But first, let's briefly dwell on the extremely interesting model a smartphone with which you will definitely never have problems accessing the Internet. This .
Briefly about Wileyfox smartphones
We decided to pay attention to this young promising brand for a number of reasons. The company entered the mobile gadgets market in October 2015. Thanks to the significant advantages that each model from the Wileyfox smartphone line has, the company managed to quickly gain not only the trust of users, but also attract interest from experts. These are functions and features such as:
- Work with two SIM cards;
- Support mobile networks 4G LTE data transmission;
- Stylish original design and high-quality materials used in the manufacture of the case;
- Powerful hardware and high quality components and elements;
- Loyal pricing policy.
The new brand was noticed and received support both in the market and among experts. The most important achievements of the company:
- In December 2015, Forbes magazine experts named the Wileyfox Swift smartphone of the year;
- The brand won first place at the British Mobile News Awards 2016 in the manufacturer of the year category;
- In October 2016, the authoritative online publication Hi-Tech Mail.ru, summing up the results, awarded the Wileyfox Spark+ model first place in the category “ Best smartphone up to 10,000 rubles.”
The device attracts attention with its original design and powerful filling. The stylish modern model has a fingerprint scanner and NFC module. Traditionally for modern smartphones, Wileyfox Swift 2 has Glonass, GPS and Assisted GPS navigation modules on board. High speed and performance are provided by a powerful 8-core Qualcomm processor Snapdragon 430 MSM8937 with an operating frequency of 1.4 GHz.
The model is equipped with 2 GB of RAM and 32 GB of internal memory. It is possible to install a microSDXC card up to 64 GB. The device received a 16-megapixel main camera and an 8-megapixel front camera module.
Most often the problem is connecting a smartphone to a wireless Wi-Fi Internet appears if the distributing equipment is not a router, but a laptop. It is worth noting that, in fact, it does not matter which device “distributes” access. The connection principle does not change. The network is exactly the same as from the most ordinary router.
The only differences are that the router has a wider range of settings and parameters. Most often, the phone does not see the Wi-Fi network created on the laptop due to the fact that it was not organized correctly. Yes, when creating Wi-Fi The network on the laptop has the ability to connect like “computer to computer”. Your smartphone simply will not be able to recognize this type of network, since it is designed only to work with computers and laptops.
But if the network is organized by a router, you first need to look at its parameters, since they are configured in the router. The fact is that the operating room Android system, on which your smartphone runs, was created with the expectation that the user practically does not have to configure anything. And if your phone doesn't see Wi-Fi router, then most likely the problem is in the router or laptop that distributes the Internet.
There can be only four reasons why the phone does not see Wi-Fi:
- Error when entering the network password (security key);
- Incorrect router (router) settings;
- Router malfunction (software freeze);
- Error in Android OS.
The last reason is extremely rare, but you shouldn’t completely discount it. Now let's look at each of these reasons in more detail.
Often the phone cannot connect to wireless wifi network because you are entering the security key incorrectly. To ensure that all characters are entered correctly, check the “Show password” box when entering it. Check carefully that each character is entered correctly, taking into account the case and language of the key input. You are probably entering the wrong password simply because you forgot it. In this case, you need to connect to the router.
This can only be done through a desktop computer or laptop. To enter the router security settings, you need to enter the IP address of your router in the address bar on your computer. This information is contained in the user manual for the router and on its case. But even if you don’t know the address, the situation is not hopeless.
Just run command line and run the IPCONFIG command, after which you will receive all the information about the connections. In the window, find the line “Default gateway” - this is where the address needed to connect to the router is displayed. When you access it in the address bar of your browser, you will need to log in. By default, the login and password are set to “admin”.
After you connect to the router's management interface, you need to find the security settings menu. Depending on the router model, this menu may be in different places, but most often it is located in the advanced settings. In the “Encryption key” line you will find the password to enter the wireless network. It is this that must be entered when connecting the smartphone to Wi-Fi.
Router settings
The inability of a mobile gadget to connect to a wireless network can also be explained by errors in the router settings. The problem may be that modern routers use DHCP technology, which means that connection information is sent to the smartphone automatically. This is what everyone is counting on Android devices- they are waiting for an IP address to connect. But if the address is not sent, connection becomes impossible.
The problem may be that this function disabled on the router. To check this and enable it, you also need to go into your router settings. The option we need is in the “LAN” section. In this section you need to enable DHCP by selecting the “Allow” option. After this, you need to reboot the router and try to connect to the network using your phone.
The phone may not see or not connect to the network because the router is frozen. Despite this failure, your laptop or computer can continue to work and connect to the Internet without any problems. A router malfunction may simply result in DHCP being stuck. As a result, it turns out that previously connected devices to the router work normally, but new ones cannot connect. Similar problems may occur with other router options.
To eliminate this possibility and fix the problem, just reboot the router. To do this, you don’t need to go into its settings, and you don’t even need a laptop or computer. Just turn off the power to the router and turn it on again after a few minutes. After that, try again to connect to the network from your smartphone. It is worth noting that such problems are typical not only for budget routers. It’s just that on expensive models such errors occur less frequently.
Android OS malfunction
If, after you have checked all the probable reasons for the failure of the router, but you cannot connect to the network, there is one last option left for why the phone does not see Wi-Fi - a malfunction in the operating system of the smartphone itself. IN mobile gadgets installed wireless adapters, which may produce errors or freeze. In the case of a telephone, no settings are provided for the user. Just try restarting your smartphone.
Conclusion
If, after doing all the above operations, you still cannot connect to the network with your phone, the problem probably lies deeper. Try connecting to a different wireless network. If you are also plagued by failure, you need to seek help from service center for repairing your phone model.
In this article we will look at why your Android device does not see WiFi ctmn in the list of available networks, although you are sure that it should be there.
This article is suitable for phones and tablets of all Android device manufacturers: Samsung, LG, Sony, Huawei, Xiaomi, HTC, ZTE, Fly, Alcatel and others. We are not responsible for your actions.
In this article, we will consider a solution to the problem in which a tablet or smartphone on the Android system suddenly ceases to detect Wi-Fi networks or one of some kind specific network. For example, let's take a smartphone that runs Android. Here he is perfectly connected to home network, but at one point he simply stops seeing this network Wi-Fi.
This network is not in the list of categories available for connection. Other devices see and also connect to this network without problems. There may also be situations when no products see the wireless network at all. In such situations, you should check the router, then reboot it and see if the Wi-Fi indicator on it is blinking.
Similarly, there are cases when in public places (shop, cafe, restaurant) other devices see and join a certain (often open) network, but your tablet or smartphone simply does not find it.
Increase
It doesn’t matter here whether you use a smartphone, tablet or even a TV set-top box. Let's consider the situation specifically for devices on the Android system. There is a possibility that if your gadget has stopped seeing the Wi-Fi network that it previously connected to without problems, then there may be a problem with the router (access point). If this is not your network (there is no access to the router), then it is unlikely that you will be able to do anything.
To avoid confusion, you should first find out the following:
- When a gadget does not see any Wi-Fi networks at all, but there are wireless networks in a given radius and other devices see them, then the problem lies only in the device itself. In this situation, you can do the following: turn off and turn on Wi-Fi again, reboot the gadget, remove the case. In extreme situations, you can reset the gadget settings to factory settings or flash the firmware. If even after resetting the settings the device does not see any available wireless networks, then most likely the problem is related to hardware. The device must be taken to a service center.
- The second case is more popular, which we will consider in detail. We are talking about a situation when Android does not see one specific Wi-Fi network, but other devices find it and connect without problems.
Troubleshooting
First, let's look at the most simple solutions which should be done first:
There are very few options for a solution on the device. Rebooting, resetting settings, turning off, turning on the Wi-Fi network - this is the maximum that can be done directly on the Android device. There is another option - changing the wireless network settings on the router.
Changing settings on the Wi-Fi router
You can experiment with changing the Wi-Fi network channel, check the network operation mode, and change the channel width. Of course, these settings may vary depending on the router you have. Often they are located on one page in the router control panel menu: “Wireless”, “Wireless mode”, “Wi-Fi”.
In the settings, you can, for example, set the 6th static channel or specify “Auto” if a static channel was already installed previously. Then we save the settings and reboot the router. We take the gadget and check the visibility of the Wi-Fi network.
In the settings you can immediately check that the “11bgn mixed” mode is specified. You can change the "Channel Width". You should also check whether the region is specified correctly if the router has such a setting. The screenshot below shows an example on a TP-Link router.
Increase
If after the first change of settings the gadget does not see the wireless network, then you can do it again. We set other settings. For example, a different operating mode (only n), channel. If there are no results, then it is better to return to the factory settings that were set before changing the parameters. You also need to return all the settings back when problems arise when connecting on other devices.
Setting up a virtual access point on a laptop to determine the network
There are also questions about why Android does not detect the Wi-Fi network that is created on the laptop. This is because creating a virtual access point is not enough. After this, you need to enable discovery and open access to it.
It's easy to do. First, you should request to go to the Network Control Center. To open this center, you need to find the network icon in the tray (at the bottom right corner of the desktop). Click on it right click mouse, then a window will open, and the required item will be indicated in the menu that appears.
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A menu will open where you need to enter the “Change advanced sharing settings” section. There you just need to enable network discovery and give permission to general access. The menu at the bottom should be disabled network access with password protection. You can also use Virtual Router Plus software to create a wireless network on a laptop.
Increase
Smartphone owners often encounter a situation where the phone does not see Wi-Fi and refuses to connect to the Internet. To deal with the problem, you need to know possible reasons such failures and recommendations for eliminating them. We will consider these issues in more detail in the article.
The main reasons why the phone does not see the Wi-Fi network
Surely, you know the situation when the router is turned on, other devices are connected to the Internet, but the phone does not see Wi-Fi. The most terrible suspicions arise in my head related to a broken phone or. But don't panic. Most often the problem lies on the surface. Let's highlight the probable reasons.
Router malfunction
From time to time there are situations when the “router” freezes. In such circumstances, the connection is lost and the device does not see the WiFi network. Another probable reason is that the Wi Fi router does not see the phone. In most cases, the smartphone is detected automatically, but sometimes it happens.
The limit of connected devices has been reached
When setting up the router, you can set maximum number connected devices. If the limit is exhausted, the phone sees Wi-Fi, but cannot connect to it. One of the reasons may be illegal connection of neighbors.
Error in router configuration
It happens that the phone does not see the WiFi network in the apartment if the router settings are entered incorrectly. The parameters of the channel, data transfer rate, region and other data were incorrectly set.
It happens that the name of the Wi-Fi network matches the profile of a neighbor. In this case, the person tries to connect supposedly to his profile, but this leads to a constant authentication failure.
A common problem is time and date errors. Sometimes the phone does not see the Wi-Fi router because of such a small thing. When connected, the smartphone and router cannot agree installed settings, causing the connection to fail.
No less important point- password. Sometimes the user changes the security code, but forgets to make changes on the smartphone. As a result, the connection attempt fails.
Antivirus programs and software glitches
It happens that the smartphone does not see the Wi-Fi router due to the operation of the software (antivirus software). For example, the program caught some kind of virus and blocked access to the Internet. A similar problem can occur with a firewall, which, if it fails, can prevent logins. global network.
A failure in the software, which is why the phone does not see or cannot connect to Wi-Fi. In such a situation, drastic measures may be required, including rebooting the device.
Limited coverage radius
A common reason why the phone does not see Wi-Fi from the router, but sees other networks, is a remote location from the router or excessive interference. For example, a smartphone is separated from a router by more than 40-50 meters, or several reinforced concrete structures separate the devices. In this case, the device sees closer networks, but due to large interference it cannot recognize its own.
Instructions on what to do if your phone does not receive Wi-Fi
In most cases, the “lifesaver” is to check the settings of the Wi-Fi router and the device itself. To get started, take these steps:
- make sure that the phone does not find the WiFi network even when it is near the router;
- check that the entered password is correct or replace it;
- turn off antivirus program and try connecting your smartphone again.
Restarting the router
If simple steps don’t help, you can start taking global action. When asked what to do if the phone does not see the Wi-Fi network, although it is there, experts recommend. For this:
- log into the router interface;
- Find the system tools section and reboot your device.
You can make it simpler - press the power off button for 10-15 seconds (if provided) or unplug the router from the outlet for the same time. Often such measures are enough to restore network functionality.
Resetting the router
If the above step does not produce results and the phone does not see the WiFi of your home network, try. Algorithm of actions:
- Log in to the router interface.
- Go to the system section.
- Give the command to go to factory settings.
- Try connecting your phone to a known working Wi-Fi connection.
You can press the reset button on the back of your router (if available). It is located in a recess to prevent accidental operation. You can use a paperclip or other thin object to trigger it.
Router settings
One of the reasons why the phone stopped seeing Wi-Fi at home is a change in settings or incorrectly entered data. To return the situation to normal, you need to make correct settings. Here the algorithm is as follows:
- Log in to the router's settings panel.
- Go to Wireless & Security Settings.
- Please note the encryption (must be WPA-2) and the subtype is TKIP.
Also, do next steps:
- Set the correct date and time.
- Set the data transfer speed to the maximum value.
- Set the correct region.
- Please note the limitation on the number of connected devices. If this setting is too low, change it in big side.
- For reliability, install the communication standard 802.11 bg.
After making settings, save the data before moving to another section. If the phone does not search for a WiFi network, continue investigating to find the cause of the problem.
Restarting the phone
It happens that other devices connect to the Internet normally, but the smartphone has stopped receiving Wi-Fi: the phone does not see the Network or a failure occurs. If rebooting and checking the router settings did not produce results, you need to turn your attention to your smartphone. First, restart your device. Often this is enough to normalize Wi-Fi operation. Pay attention to the charge level. If it is too low, the system could turn off Wi-Fi. In this case, you need to charge the device and try to connect again.
Global step - reset to factory settings. If you cannot understand why the phone does not receive Wi-Fi, although all systems are working and other devices are connecting to the network normally, you can return to the original settings. But this is a last resort. To protect your valuable data, take out a memory card just in case. Then proceed like this:
- go to the settings section;
- confirm the action.
Please note that when full reset user data is deleted. May also close root access to the device. After restarting, enter the wireless network menu again, find your Wi-Fi network and try to connect. After successful login, you can go to Google Play and install required applications.
Additional points
If you have difficulties connecting your phone to Wi-Fi, you need to consider a number of other points:
- If your phone does not see the 5 GHz WiFi network, remember that not all devices recognize this frequency. If possible, it is better to switch the router to standard mode work at 2.4 GHz, then check again.
- In a situation where the phone does not see any Wi-Fi at all, this may indicate a mechanical problem. For example, the WiFi module could fail. In such a situation, the only solution is to contact the service center for help.
- Check the router for blocking. If such a function is installed, it is better to disable it. If you can't find the setting, you can reset your router to factory settings.
- As noted, one of the reasons why the phone does not see the WiFi network at home is weak signal. Try to eliminate additional interference - move closer to the router, remove the case and eliminate other possible obstacles. If the situation returned to normal, the cause of the problem was insufficient signal strength.
If none of the suggested methods work (including resetting the router and phone), you may need to buy a new router. Common breakdowns:
- microcircuit failure;
- constant overheating and shutdown;
- freezing due to natural aging;
- router breakdown increased voltage;
- Connecting the wrong power adapter.
Replacing a router is important if no device can connect to it. At the same time, do not rush to the store before consulting with a specialist. Perhaps the phone does not see Wi-Fi for some simple reason - due to an incorrectly entered password or incorrect settings.
Why can't my Android phone see the WiFi network from my laptop? This question often worries users. It is worth noting that when distributing WiFi from a laptop, you get the same network as using a regular router. Therefore, the principle of its operation and configuration is practically the same.
The only difference is that the router has more extensive and flexible parameters. In addition, you should know that you can organize an access point on a laptop different ways. One of them is organizing a “Computer-to-Computer” connection. In this case, your phone or tablet simply will not detect the network, since it is designed exclusively for computers.
Why doesn't Android see the WiFi network?
There can be many reasons for this. If you organized a network using a router, then first of all you will need to enter the settings, since all settings are made exclusively in the router. If the network was created on a laptop, then you should go to the operating system settings. As you can see, you don’t need to configure anything on the tablet or smartphone itself.
The fact is that operating system Android is made in such a way that all the settings are already entered and users simply have nothing to configure. Everything is extremely simple. Therefore, we will look for the cause of the error directly at the access point itself (in the router or laptop). So, let's look at both options in more detail.
Why Android may not see the WiFi network (video)
Setting up the router
Very often Android does not see the WiFi network due to incorrect settings router. So let's go into the router menu and make all the necessary adjustments. To do this, connect to an access point on your laptop or desktop PC. Open your favorite browser and enter the router's IP in the address bar. How to recognize him. As a rule, there is a sticker on the device itself with all the data. But if she's not there, necessary information can be found in the user manual. If there are no instructions, then we do the following.
Press two Windows keys + R at the same time. In the window that appears, write CMD and click “OK”. Thus, we launched the command line. You can see it here detailed information about the network to which the computer is connected. To do this, write ipconfig and press Enter. After this you will see the connection information. Here you need to find the line “Default Gateway”. This is the address we need to enter in the browser. As a rule, most routers have the following IP - 192.168.0.1 (but there are also 192.168.1.1) It all depends on the model.
How to easily find out the IP address of a WiFi router (video)
So, after we have entered the desired address, press “Enter”. After this, we need to enter a username and password. Here we write admin, admin respectively. If you changed these values, then enter your data.
That's it, we got into the router parameters. The interface may vary depending on the model and brand of device. We will analyze further steps using the D-LinkDir-615 router as an example. But it is worth noting that all access points operate on the same principle, so their configuration is practically the same. The only difference is in the design of the menu and the names of some sections.
First of all, click on the “Advanced settings” button at the bottom of the screen. After this, additional sections will appear. We are interested in the item called “WiFi”. Here we enter the main settings.
First, let's check if it's enabled wireless connection. There should be a checkmark in the “Enable wireless connection” line. If it’s not there, then install it, save the settings and check if Android finds our network.
If the problem is not solved, then we move on. Now you should check the channel. Try changing it. Here it is recommended to set the value to “Auto” ( automatic detection). A little lower you need to select the network mode. It is recommended to select 802.11 B\G\Nmixed from the list. This is a mixed mode in which devices that support different WiFi communication standards can connect to the network.
Now find the line “Hide access point”. This feature hides your network. Because of this, devices simply cannot detect it. In this case, the connection to the router must be created manually. If there is a checkmark here, uncheck it, save the settings, reboot the router and try connecting your smartphone or tablet to the network again. This completes the router setup.
Why Android won't connect to Wi-Fi: Video
Setting up a virtual access point on a laptop for network discovery
A very common question is why Android does not see the WiFi network created on a laptop.
The fact is that simply creating a virtual access point is not enough. After this, you should open access to it and enable detection.
This is done simply. First, we need to log into the network control center. To open the tool we need, find the network icon in the tray (in the lower right corner of the desktop). Right-click on it and select the required item from the menu that appears.
A menu will open in which you should enter the “Change advanced sharing settings” item. Here you just need to enable network discovery and allow file and printer sharing. In addition, at the very bottom of the menu you need to disable network access with password protection.
That's it, the setup is complete. Try connecting your Android to the network again. You must also remember that if you use a laptop as an access point, then the range of such a network is lower than that of a router. This is because laptops use less powerful antennas.
It is worth noting that the WiFi adapter antenna in smartphones and tablets is even weaker than in a laptop. This means that in some cases Android may not see the network as a result of being too far away from the signal source.
For example, on a laptop the signal level is about 20% (2 sticks), but the smartphone in the same place does not see at all available connections. The solution to this problem is simply move closer to the router. Or try moving the router closer to the center of the room and position it higher so that the signal can cover a larger area.
What to do if Wi-Fi is connected, but the Internet does not work on Android: Video
Screenshots:
Description:
So, what to do if this unfortunate inscription appears? There are several reasons for this unpleasant situation and options for getting out of it.
Sometimes the phone does not connect to wifi and says wpa2 protection is saved. This can happen both when trying to connect to a public network or to a home one. This mostly applies to Android devices. This can be done equally by tablets and smartphones.
So, what to do if this unfortunate inscription appears? There are several reasons for this unpleasant situation and options for getting out of it.
Let's start by rebooting the router
1. Select the correct region. To do this, go to the "Wireless" tab and in the "Region" line, select the name of your country and save.
2. Check the wireless network password. Before changing your password, try connecting again. To do this, click on your network and delete it. Then click on the network again, enter the password, make sure it is correct and try to connect.
3. Check the Wi-Fi network operating mode in the router settings. This may be the main cause of the problem. Your tablet or smartphone may simply not support the operating mode of this router. Check whether the device will work with other parameters, remembering to restart the router and disconnect and connect Wi-Fi on your smartphone or tablet after each change you make.
4. Check the security type and encryption type, change the router password in the settings. You need to set the following: WPA/WPA2 – Personal, WPA-PSK version, AES encryption. The PSK password must consist of eight digits. Then we save the new settings, reboot the router and disconnect and reconnect the phone. Don't forget to do the same on other devices running on the same wireless network.
5. Change the working Wi-Fi channel. Of course, this rarely happens, but it’s worth trying to experiment with the channels to be one hundred percent sure.
6. Change the width of the connection channel. To do this, you need to go to the router settings. In the masonry " wireless network» change the value opposite the “channel width” line, save the changes and reboot the device.
In conclusion, answering the question why the Android phone does not connect to wifi, writes saved protected, it is worth noting this can be like technical problems, as well as a number of errors associated with forgetfulness or inattention of users. There is an opinion that the reason lies in the Android OS itself, or rather in small flaws that cause various unpleasant moments. But if it happens that there is a problem with your Wi-Fi connection, you can successfully deal with it using these tips.
Sometimes a problem arises such as the inability of Android to connect to a WI-FI wireless access point. How to solve this problem? Find out in this article!
And so you came to visit or are in a cafe, or perhaps you bought a new router and configured it to distribute the Internet via WI-FI, but your Android smartphone or tablet does not want to connect to the network or does not even see it! Don't worry, there is a way out!
Possible problems and solutions
1. If Android sees the network, but cannot connect to it, make sure that you enter correct password!
2. If Android sees the network, but cannot connect to it - maybe Android does not support protection type installed in the router, change the type of protection (read router settings below)
3. If Android does not see the network, make sure that WI-FI network is functioning, reboot the router (on/off)
4. If Android does not see the network, perhaps Android does not support WI-FI standard
5. If Android sees the network, but cannot connect to it, restart Android and the router
6. If Android sees the network, but cannot connect to it, install a special application on the device from the Google Play store - Wi-Fi Fixer. After installation, restart Android and if the Wi-Fi Fixer application does not start, launch it yourself, then try connecting to the access point (you do not need to enter any settings into the application)
7. If Android sees the network, but cannot connect to it, although the password is entered correctly - perhaps Android does not support WI-FI standard on which the router is running (read below for setting up the router)
8. If you have custom firmware installed on your Android tablet or smartphone, then this may be the problem, reinstall it to the official one
9. The opposite advice to the previous one, if the official firmware is installed, then you should change it to custom (for example, CyanogenMod), since it is possible that the WI-FI driver has already been updated
12. Perhaps you have a Dlink router?
Setting up the router
First of all, you need to get into the router settings.
Go to router settings
To do this, it is better to use a computer, as well as the FireFox or Internet Explorer browser. Let's open one of them. Next, you need to find out the entry address, which can be found by knowing the network gateway.
This address must be entered into the address bar and go. Next, you will be asked to enter your username and password, which, as often happens, is located on the bottom of the router case.
Setting up WI-FI
1. First of all, if Android does not connect, you should switch the WI-FI channel to auto
2. Change the WI-FI transmission mode standard to Mix or G only
3. It is also worth checking the number of allowed device connections to the wireless network
4. Try changing the network security method, change the encryption type from open to WPA
5. Another point worth paying attention to is the enabled DHCP server, which allows you to give internal IP addresses on the network. If you disable the DHCP server, you may experience problems connecting to WI-FI and not only with Android devices!
6. Make sure that the MAC filter is not installed in the settings!
A MAC address is a personal (individual) serial number of a network device.Depending on the router, there may be white lists of MAC addresses or black lists.
Blacklisted- devices that are prohibited from entering the network, but other devices can.
White list- only those devices that are in this list and no other devices can connect.
To find out the personal MAC address of Android you need to go to
Settings -> About smartphone (Tablet) -> General information
Try disabling the MAC address filter to resolve the connection problem.
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