AliExpress is the largest Chinese trading platform that sells various goods to European countries. Today, this site is extremely popular in Russia, as here you can purchase various items at very low prices.
However, despite the popularity of the site, many users still do not know how to place an order on AliExpress.
Before making a purchase, you must log in to the site and fill out information about the delivery address. It is important to indicate real address residence, since this is where the ordered parcels will arrive!
How to place an order on AliExpress, detailed algorithm:
- First, you need to log into your personal account on the website. After that, go to the “My Orders” section.
- In the window that opens, find the “Delivery Addresses” tab and click on it. On the page that opens, you must indicate the exact delivery address. Moreover, you can specify several addresses at once if you want to order something for your friends. After filling out information about your place of residence, you can proceed to placing your order.
- To purchase the necessary products, simply click the “Buy” button, which is located next to the product icon. After this, the ordering window will open.
- Here select the delivery address you need.
- After this, you must make a payment for the purchased products. To do this, choose a method convenient for you and follow the instructions.
- After payment, the order will be sent for processing, during which the seller will pack your purchase and send it to the postal service. After processing, the goods will be sent to the specified address.
It is also important to understand how to confirm receipt of an order on AliExpress. This action will allow the seller to receive money for the product. Don't forget yet.
How to get a discount on your first purchase?
AliExpress offers every new user the opportunity to use a coupon for their first purchase. The size of this coupon is - 4 dollars. You can use it to pay up to 90% of the first purchase price.
How to place an order on AliExpress for Russia using bonuses can be read below. These steps will help you save money while shopping.
The process of receiving a coupon for your first purchase:
- Go to the official website of the AliExpress trading platform. On the main page of the site you will see a window offering you a $4 coupon. Click the “Get” button and you will be sent to the registration page.
- After registering on the site, you will need to log in to the specified email address. A letter with coupon activation will be sent there. By clicking on the link in the email, the coupon will be activated, after which it can be used.
- In order to use a coupon, you must check the “Apply coupon” box when placing an order. After this, a window will open in which all available coupons will be indicated.
Every user should understand how to place an order on AliExpress using coupons. In the future, discounts can be won or received using points.
Placing an order on AliExpress takes place gradually. Before you receive the sent parcel, it will go through two stages: processing and the goods being in transit.
Processing process:
- Immediately after payment is completed, the purchase goes into processing mode. During this process, the seller must package the item being sold and send it to the postal service.
- The processing time directly depends on the seller. On average, a transaction is processed within two to three days, but in some cases processing can take up to 30 days.
- Also, sometimes there are cases where the seller does not have time to send the parcel on time. In this case, the money paid for the goods will be returned to the buyer. To avoid such a problem, contact the seller and find out the reason for the delay, as due to workload, some sellers may simply not notice the order. Also, if necessary, the buyer can extend the processing period.
- As soon as the seller sends the parcel to the post office, the processing process ends and the sending of the parcel to the specified address begins.
- The delivery time of the ordered goods depends on the choice of postal service. Thus, free postal services usually deliver goods within 30−50 days, and paid services deliver in 2−3 weeks.
- While the parcel is in transit, the buyer can track its path. To do this, you need to log into your personal account and go to the “My Orders” tab. Having selected the desired order, click the “Track” button. In the window that opens, information about the location in this moment your parcel.
Receiving an order from AliExpress:
- As soon as the parcel is delivered to the post office at your place of residence, you will receive a notification, after which you can pick it up at any time.
- In some cases, the notification may arrive several weeks after delivery or may not arrive at all. So, it is recommended to track the parcel yourself. As soon as you see that the item has been delivered to the post office, you can come pick it up without waiting for a notification.
The user places the first order on AliExpress with caution, but with the subsequent purchase, the actions become confident.
What to do if your order on Aliexpress has not been sent?
Aliexpress order processing and protection time:
How to confirm an order on AliExpress? After the buyer has received the ordered goods, he needs to confirm the completion of the transaction. To do this, you need to click the transaction confirmation button, which is located in the “My Orders” section.
What should I do if I confirmed receipt of my order by accident?
Random confirmation Ordering on AliExpress should not cause panic. The situation may develop as follows:
- the seller will be honest and the buyer will still receive his goods within the specified period;
- The goods will not reach the buyer for any reason. This may happen due to the fault of the seller, or the parcel may simply get lost in transit.
If the transaction is confirmed, but the package does not reach the buyer, then he will not be able to return the money spent. Since immediately after the transaction is confirmed, the money is transferred to the seller’s account, and the site administration will not be able to return it. However, if the buyer contacts support immediately, there is a chance that the money will be refunded.
If you understand how to place an order on AliExpress correctly, then there will be no problems. Parcel tracking and the Buyer Protection function facilitate the process of cooperation between a Russian buyer and a Chinese seller.
Video “How to place an order on Aliexpress? How to fill in the delivery address for a parcel from Aliexpress?”:
Find out what you need to know to successfully place an order in this article with detailed recommendations.
Registration on Aliexpress
By clicking on registration, you will be asked to fill out registration form:
- Email. Please indicate the real email you use. It will receive orders reports, new promotions and notifications.
- What is your name. Here you can specify any name you like, or you can specify real data. The field is filled in in Latin letters.
- Password and password confirmation. It is better to specify a complex password to protect your account from hacking. After all, after making payments by card, for example, your data will be saved. And if your profile on the site is hacked, your money from the card may be spent. For complex password: use at least one capital letter, lowercase Latin letters, numbers, from 6 to 20 characters in total. Read more about the password in the article
- Verification code. Enter the code that you see in the picture. If you cannot accurately parse the code, then click " update«.
- Check the box " Free Aliexpress Membership«.
- Press " Create your profile«.
Creating a profile on Aliexpress - After pressing the button Create your profile» to you email You will receive an email with a link to confirm your registration.
- By clicking this link you will be redirected to the following page.
- This will mean that you are registered.
Aliexpress profile created Next you will see your profile. You can go to My Aliexpress. Here you will find the ability to track your orders, change your password, delivery address, manage reviews, coupons.
My Aliexpress 
My Aliexpress IMPORTANT: After successful registration, you will have to directly order the product. How to do this correctly, read on.
How to place an order on Aliexpress in Russian?
To place an order in Russian, you should go to the Russian version of the site Aliexpress.
In the next section, read detailed instructions on how to place your first order.
How to order on Aliexpress: step-by-step instructions
Login to your profile.
Login to your profile on Aliexpress Click " To come in" and fill out the fields. If you have forgotten your password, click " Forgot your password?". And follow further instructions.
Product selection.
Add to cart.
You can skip this point if you have definitely decided to make a purchase and want to make it right now. Read the next paragraph about this option.
What to check before adding an item to your cart:
Selecting a product on Aliexpress - Selected color. As a rule, if there are several colors on the panel, you can choose the one you need. Then you tick the one you want and move on. However, sometimes even if there are several colors on the panel there is only 1 color or the inscription " tell me colors«.
Color selection on Aliexpress In such a situation, you need to write a message to the seller when filling out the order form, that is, after clicking the “ Buy now". You can write to the seller in Russian, but it is better to write in English, using a translator if necessary.
Message to seller on Aliexpress - Selected size. If you order clothing, there will most likely be several size options. Check the box next to the size you need.
- Delivery terms: cost and terms. Please note that shipping is free if this is required for you. And be sure to pay attention to the delivery time. Some products are delivered in up to 30 days, and some up to 60. See for yourself whether you are willing to wait that long. Although the likelihood that the goods will arrive before the maximum deadline is very high. See all these details in the photo above.
- Quantity of goods. If you need to order multiple units of an item, be sure to indicate this. How to order multiple products, read below.
- Total cost. This cost will depend on the value of the product, its quantity and delivery costs. Sometimes the cost of the goods is indicated from and to. And only by choosing the size and color you will see the final cost. This situation applies to clothing.
Product price on Aliexpress 
Total cost of goods on Aliexpress Placing an order.
You can start placing an order either through the shopping cart, if you followed the scheme from the previous subparagraph, or by clicking the “ Buy now“if you are ready to make a purchase right away. The meaning of placing an order is the same.
By simply placing an order from the cart, you take one extra step: you go to the cart, click on the selected order and click the checkout button. At the same time, you double-check the size, quantity, color, cost and delivery terms.
If you place an order through the " Buy now“, then you immediately see the order form and indicate the delivery address (read how to fill out the address correctly in the next subheading).
Placing an order on Aliexpress Payment.
After payment you will see the inscription “ Payment received", after which you will be redirected to home page site.
From now on you can monitor the status of your order. Read about it below.
How to fill in the delivery address on Aliexpress?
How correctly you fill out the address directly determines whether you will receive your parcel and in what time frame.
You will need to fill in the address when placing your order.
Or you can immediately fill in the delivery address by logging into your account.
Where to fill in the delivery address on Aliexpress Rules for filling out the address:
- Receiver name. Fill out as indicated in Latin in your passport.
- A country. Choose from the list.
- Street, house, flat. Street - write ul., house - dom, apartment - kv. If there is a body, then write corp. 15/1. The street name must be indicated in Latin letters. To correctly indicate the translation into Latin, you can use the translation into transliteration in specialized website. To do this, write the name of the street in the frame in Russian and click the word “ In transliteration". Read more about the Latin translator in this article
- Territory, region, region and city select from the drop-down list.
- Postcode. Take the time to find out your exact zip code. This will help your package reach you faster. Most likely, if the address is correctly specified and the postcode is missing, the parcel will reach you, but the likelihood that it may even wander around your country for a month is very high. If you don't know your zip code, use official website of Russian Post to search your index.
- Phone and mobile phone . In both columns you can indicate your mobile phone number with the code (more details about the code are given below).
Correctly filled in address on Aliexpress Order on Aliexpress: country code, city code
When filling out the phone number, you will be required to indicate the country code. These are the first numbers full number phone.
IMPORTANT: Russia code — 7 . Ukraine code — 380 . Belarus code — 375
City code— we fill out this item if we indicate a home landline phone number, but if we write a cell phone number, then in this item we indicate your number mobile operator- Beeline, Megafon, MTS, Tele2.
There are no strict requirements for this item, so fill in the phone number so that you can be reached from any region, any country.
How to order several products on Aliexpress?
To order multiple items at once, you need to add them all to your cart. Next, you open your cart and place a general order. Aliexpress will calculate the total amount for all orders. You will make one payment, select one delivery address, and Aliexpress then it will split the payment between the sellers.
How to place multiple items on Aliexpress What does it give you placing a general order:
- Saves time, since there is no need to enter payment several times and place an order.
- You will still receive the parcels themselves separately, since the sellers are independent of each other and are not related to each other.
- When ordering from one seller, you can contact him to receive all parcels in one package. This way you can track all your products at once and go to the post office only once. But there is a possibility that the seller may not include something in the package. It will be difficult to argue and prove that you are right. In addition, sometimes situations occur when the goods never reach the recipient. Therefore, when placing a general order, you risk not receiving several products at once. If you are just too lazy to go to the post office every time, you can wait until several packages arrive and pick them up at the same time.
Option #2.
If you need to order several identical products, then you simply enter the required quantity in the order form.
How to order on Aliexpress from your phone?
In order to order goods on Aliexpress using your phone, you need to install the appropriate application. For iPhone via AppStore, for Android via PlayMarket enter into the Aliexpress search. You can install the official application on your phone from the website.
The essence of using the application Aliexpress the same as with the site. The only difference is in the interface.
You need to look for a product in the search or in the product category.
Having found a product, you also read its description, delivery conditions and reviews.
After selecting a product, add it to your cart. And you pay from the cart. You can bypass the process without the trash can by clicking " Buy now«.
This is what the payment window looks like.
By clicking " pay now» you will see a thank you for your purchase.
Aliexpress order number
As a newbie, you may be confused by " Order number" And " parcel number" (track number).
Order number.
The order number is the number of any order placed on the website. Even if you have not made payment, your order will have a number.
In fact, the buyer needs the order number only in case of some problems with the parcel and contacting support. The seller actively uses the order number to identify your order.
Parcel number/track number.
This number is very important for the buyer. It is being formed postal service when sending you the goods. Therefore the seller Aliexpress will indicate this number only after the goods have been sent. It is this number that gives the buyer the opportunity to find out about the location of the parcel. To see the tracking number, you need " More details» view order.
How to track an order?
Aliexpress order status
Order statuses are assigned by the site and indicate at what stage of processing or payment the product is at.
Payment is pending.
The product receives this status after clicking the “ Checkout" and before payment is made.
Status "Payment awaited" on Aliexpress By clicking on the order in more detail, you will see how much time you are given to pay before automatic cancellation order.
When a product is in this status, there are only two ways: either pay for the product or mark the order.
The payment is being verified.
This status will be from the moment the payment is made until the payment is verified by the site. this can last up to 24 hours.
The seller processes the order.
This status appears after the site verifies payment for the order.
After you pay for the goods, the order goes to the seller for processing. By clicking more details on an order, you will see how much time the seller has to ship the item. If the product is not shipped within this time, the payment will automatically be returned to you and the order will be cancelled. 
With this status, the order can either be canceled or you can extend the order processing time. Well, upon successful processing, the order receives the status “ The order has been sent«.
The order has been sent.
The order receives this status when the seller has shipped the goods and given you a tracking number. From this status, the delivery time for the goods begins.
Status "Order sent" on Aliexpress There is a dispute ongoing or the dispute is closed.
Frozen order.
Read more in the next subheading.
Completed.
The status appears either after you confirm receipt of the goods, or after you cancel the order.
"Completed" status on Aliexpress Frozen orders on Aliexpress
Almost any order status can be changed to " Frozen order". This means that the Aliexpress website has suggested that the seller is committing illegal actions or committing fraud. This happens mainly after buyers complain about the seller.
You don't have to worry about the money you spend. This procedure is done only for your benefit.
How this situation could end:
- Your money will be returned if the seller’s dishonesty is confirmed.
- Your product will continue to be sent to you if the seller confirms his good faith.
The seller is checked from 3 to 15 days. If the seller agrees with everything or quickly proves his innocence, then 3-5 days will be enough for defrosting.
To check at what stage the issue is resolved, go to the section of your payment and look at the status: either the refund process is in progress, or the funds have already been refunded.
IMPORTANT: Carefully monitor the product protection period. Sometimes freezing leads to the fact that the period ends and the goods are automatically considered received, and the money is transferred to the seller. If the deadline is running out, then extend it.
How to pay on Aliexpress?
For detailed instructions on how to pay for goods, read the article.
Reading time: 9 min
Aliexpress is a platform where sellers place products. The product line includes clothing, electrical equipment, mobile gadgets, shoes and other things. The site is a Chinese platform, so beginners often have difficulty registering and placing orders. How to buy on Aliexpress - step-by-step instructions in Russian will help you quickly register and purchase products.
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To solve a specific problem, fill out the form below, or ask a question to the online consultant in the pop-up window at the bottom right of the screen or call the numbers listed on the website (24 hours a day, 7 days a week).
ContentsShow
Rules for registration in Aliexpress in Russian for the buyer
You can search for products without registering a profile, but when you try to place an order, the system will automatically prompt you to create an account. The user needs a personal account to view history and favorites, communicate with stores, and support service.
Registering a profile on Aliexpress takes no more than 10 minutes. This can be done via e-mail, social media– Facebook, VKontakte, Odnoklassniki. Login is carried out through a username, which is also a login; a password is generated separately. In the proposed columns, you should indicate the recipient's address, mobile phone number, as well as a full personal form in Latin. You can read in more detail about all the ways to register on AliExpress on our website.
Photo instructions for registration via email
Photo instructions for registering via social networks
Photo instructions for filling out the delivery address
Product selection
After the registration procedure, you can place an order on Aliexpress. Experts recommend not to rush to buy from the first seller you come across, and also not to chase a low price. Such advice is due to nuances that new AliExpress users are not always aware of.
Which site language to choose
For users with Russian IP, the Aliexpress system automatically switches to Russian. However, there is a nuance - the website and cards with product descriptions are not translated entirely correctly. Therefore, the consumer needs to get used to missing punctuation, incorrect endings, etc. typos.
In some situations, it is necessary to switch the site to English and use an online translator. Additionally, you can click on the “Go to Global Site” icon at the top of the screen.
Watch the video:"How to buy on AliExpress? Instructions from A to Z!"
Search options
There are over a million positions on the global Aliexpress platform, and it’s easy to find the desired item among them - enter the name in the search bar or select from the categories. The difficulty is that offers from thousands of sellers are displayed for one product.
Surfing on AliExpress can be done in “Russian” or switched to English for convenient formulation of the request.
To narrow the search for a model, the site has sorting.
To correctly make a purchase on Aliexpress, step-by-step instructions for filtering a request are given in the table:Table 1.
| Filter name | Decoding |
|---|---|
| Price | The search for goods is carried out in a strictly specified range. For example, from 500 to 1000 rubles |
| Free shipping | Allows you to automatically remove stores with payment for cargo transportation. As a rule, the remaining sellers include the cost of delivery in the price of items |
| Piece purchase | Does not show offers from wholesale companies |
| From four stars and above | The system will produce only high-quality models |
| Sort by... | Ability to view positions of stores with high ratings, long order history, etc. |
| Selecting a departure point | To reduce delivery waiting time, select “Local warehouse” |
| Product grouping | Allows you to eliminate identical articles in the search results, but does not always work correctly |
For example, a user plans to buy flower pots. The search bar indicates the name in Russian. In the filter system you need to select free shipping, piece by piece and sort by rating. As a rule, the products you are looking for are located from 1 to 9 positions in the catalog.
Nuances of choosing a seller
The buyer entered the search query “ apple tablet", receives dozens of offers from different stores on the screen. For an inexpensive item, you can choose a seller at random, but when the purchase is made for an amount over 3,000 rubles, it is better to conduct a detailed analysis of the store.
The choice of organization determines the quality of the gadget, compliance with the description, delivery time, and also reduces the risk of ordering from a fraudster. By applying the user manual in practice, you can level out the likelihood of an unsuccessful purchase.
Step-by-step instruction consists of simultaneously opening several tabs with stores offering required product.
While looking through the pages, you need to study the following points:- Rating.
The icon appears as a medal or crown with points displayed. The TOP best sellers are formed based on consumer reviews. Accordingly, the higher the rating, the more reliable the transaction with the store. - Percentage of positive responses.
The ratio is indicated according to customer reviews to the total number within 6 months. Experts recommend choosing an organization whose indicator reaches 90-100%. - History of orders.
Sellers who have been working for Aliexpress for a long time have a long track record. The service blocks scammers based on user complaints. - Product evaluation.
The quality of the model that a citizen is going to order can be judged on a scale measured in points. A product with a “1” icon means a low rating, and a “5” icon means a high rating. - Review.
The main parameter that should be taken into account when placing an order. As a rule, in the comments other users talk about the characteristics, compliance with the description and speed of delivery.
Step-by-step photo instructions for searching and choosing a seller
Making a purchase
Once the product and store have been selected, you can place an order on Aliexpress. It is noteworthy that payment for the purchase does not occur immediately, but after 1-2 days. However, the seller receives funds after the customer confirms delivery.
How to place an order
You should start checking out the product by clicking the “Buy” or “Add to Cart” icon. The choice of icon depends on the desire to immediately proceed to payment or continue shopping. Before transferring money, you must indicate the size, quantity, color or model. It is noteworthy that the price is adjusted depending on the choice of parameters.
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In the checkout field, the user can check the characteristics of the product, as well as the delivery option. For example, the buyer can indicate a post restante address. To receive discounts, stores offer certificates and coupons that can be used when paying.
Note: standard delivery is the usual dispatch of an order without providing a track code for tracking. As a rule, it is used for goods from the “economy” segment.
If you are making a purchase worth more than 1,000 rubles, experts recommend choosing the “registered” transportation method. As a result, the price will increase by $2, but this makes it possible to monitor the movement of the cargo.
Payment options on Aliexpress
After clicking on the “Place an order” button, the Aliexpress system will redirect to the payment form.
The table shows popular payment instruments:Table 2.
| Transaction method | pros | Note |
|---|---|---|
| Bank card (credit card, debit) | Automatic currency conversion to dollars | Suitable for Visa and MasterCard. You must enter 16 digits, indicate the expiration date - month and year of expiration, as well as the CVV code on the back of the plastic. |
| Qiwi Wallet | Replenishment can be made through terminals. Convenient for those who do not use cards | Online wallet |
| Yandex money | Possibility of withdrawing cashback from the service | To confirm a purchase through this tool, you need to click on the corresponding icon in the form |
| WebMoney | In disputed situations, refunds take 1-2 business days | To pay with WebMoney, you must indicate the “Other methods” column |
| PayPal | None | For Russian users, this option for transferring money for goods is not provided. |
Payment by bank card- a popular method on Aliexpress. Users are protected because data transmission is carried out over a separate channel, which is displayed only by technical service AliExpress. In addition, if you buy on the site, the service provides consumer protection for a period of 60 to 80 days.
Photo instructions for making payment
Step-by-step instructions for placing an order through the application on your phone
To order a purchase on Aliexpress in Russian, step-by-step instructions will help you place your products through a smartphone application:- To select an item use search bar or product category. In addition, a mobile phone allows you to find products based on photographs.
- To sort positions, you need to activate filtering located in the sidebar. Options help with quick search necessary things.
- Experts recommend not to skip offers with a rating of 4-5 points. If there is a low or missing sign next to the article, this indicates negative customer feedback. Often the essence of the complaints concerns Low quality, late delivery or fraud.
- Read reviews about the seller. Consumers, as a rule, point out the nuances of placing an order in a particular store. Often comments are accompanied by photographs.
- On the product page you can specify your choice - size, color scheme, delivery option, quantity, etc. Before placing an order, experts recommend analyzing the parameters of the article through the “Description” tab.
- Next, click the “Buy” or “Add to Cart” icon. In the first case, the system will proceed to checkout and payment for the goods, in the second, you can continue shopping and return to the order later.
- The user is prompted to enter the delivery address - indicated in Latin.
- Then you need to check the package once again - if you have any questions, write to the seller.
- You can pay on Aliexpress using the following payment instruments:
- bank card;
- electronic wallets – WebMoney, YandexMoney, Qiwi;
- in cash through an intermediary;
- other.
- After transferring money, the status “Checking payment” will appear in the user’s profile next to the order column. The status will be updated after the funds are sent. It is noteworthy that during this period a citizen has the right to refuse the goods and make a 100% refund.
- The seller, having received notification of completed payment, adds a track code to track the cargo in the comments to the order. After 2017, this service is mandatory for all stores with Aliexpress when selling items.
Ordered and paid products are displayed in the user profile - the “My Orders” tab.
Procedure upon receipt of an order
After the goods are ordered, payment is made, the consumer can only wait for delivery. If you had to purchase products through TMALL, the delivery time will be no more than 7 days. Through other stores the period increases to 2-3 weeks, but in some situations it can reach 1-2 months. The user monitors the transportation of cargo through special services.
Tracking your purchase from Aliexpress using the track code
If there is a track code, the parcel is tracked through various resources - track24, Russian Post, etc. The seller transfers the identifier within 2-3 days after sending the goods. The information is displayed in the order line in your Aliexpress personal account. As additional information the user can view product information and payment details.
The transportation status is updated once a day. However, the parcel starts moving after 2-3 days, because the order is first in sorting center. Experts recommend monitoring not only the transportation of cargo, but also the period of buyer protection. If the waiting period is coming to an end and there is no parcel, you need to open a dispute.
Receipt and unpacking of goods
Delivery of the parcel is carried out through a courier in person, at the branch of the transport company. The product delivery option is chosen by the consumer at the time of placing the order. Often Russian Post is used for sending. On the institution’s website you can monitor the movement of cargo. The parcel will arrive at the branch closest to the client’s residential address.
To receive an order from Aliexpress, you must print and fill out a notification and attach a passport of a citizen of the Russian Federation.
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The following describes step by step how to proceed when unpacking goods at the post office:- inspect the packaging for damage - experts recommend filming the entire process;
- ask an employee of the organization to weigh the box, then compare it with the information on the transport documents;
- open parcels and inspect the contents;
- if there is damage or defects, the footage will become an evidence base;
- test the item at home, carefully inspect it and check for compliance with the description;
- if there are no complaints, confirm delivery and leave feedback to the seller;
- If a defect is identified, write to the store or open a dispute for a refund.
Feedback to the seller - confirmation of payment
In case of receiving a low-quality or defective product or non-delivery of an order, Aliexpress provides buyer protection. The option was developed by the AliExpress administration to prevent fraud on the site. Users have the right to return the money paid if there are valid reasons and evidence.
A legal entity can order goods on Aliexpress. To conclude a transaction, you must perform a number of actions:- Check with the store for the option to pay from a current account.
- Select the “Wire transfer” transaction method – minimum order amount is $20.
- Request details and pay via bank.
- After transferring funds within 7 days, the order status will change from “Awaiting payment” to “Awaiting shipment”.
The main difficulty for organizations lies in the documents closing the transaction. The AliExpress website does not provide accounting papers and receipts - this issue is handled by sellers. Before placing an order, you should consult with a store employee. To do this, you need to open your profile, go to the “My Orders” section, click the “Contact the Seller” button next to the product and fill out the form.
Placing orders on AliExpress is not difficult, although the site may seem inconvenient at first for beginners. However, the step-by-step instructions in Russian explain the main difficulties. By putting into practice the recommendations of experts and experienced users, you can find a reliable seller and get a quality product.
Watch the video:"How to buy on AliExpress and not fall into the hands of scammers, and if you do, how to get your money back. How to open a dispute."
How to buy on Aliexpress? Perhaps one of the most important and popular questions because it separates you from getting those coveted items from China that you want in your home.
So, you have filled out and are now ready to shop. Then you can act depending on your goals and desires:
How to buy goods on Aliexpress correctly?
If you know exactly what you want to buy, then it all comes down to logging into your profile on the website, going to the product page (add everything interesting to My wishes so as not to lose), and then click Buy now if you want proceed to payment immediately, or add to cart if you are going to buy something else. 
Do not hurry add to cart/purchase goods without any checks! First you need to check the reliability of the seller, I wrote about this in. This will protect you from problems, if not 100%, then 70-80% for sure. Another important step is to look at the characteristics of the product itself, the rating and reviews of the product.
Great, can we proceed to purchase? But I would recommend that you do one more thing - activate cashback before you add an item to your cart or purchase. If you don’t already use cashback, then it’s in vain, because this way you can save up to 20%. I wrote about how to get cashback on Aliexpress, be sure to read it. This is just advice, don't think I'm forcing anything on you.
Another option is that you can buy first (also by activating cashback before purchasing), and pay for the goods with certificates. This has its advantages.
You can also look for a coupon from the seller under the add to cart button. Some sellers give a free coupon for $1-5, you can take it and then apply it to your cart and reduce the price a little.
An example of a real purchase on the site
So I want to buy on Aliexpress wireless mouse, always wanted. Moreover, my current wired mouse’s scroll wheel no longer works. 
I go to the page, here, first of all, I should pay attention to the product rating:
I see that the product is ordered often, and it was rated almost at the maximum rating.
You can also see detailed reviews of people:
I won’t do this, the product is inexpensive and according to the rating it is clear that it is of high quality. But the more expensive the product, the more carefully you study its page.
It's also a good idea to always watch those. characteristics. 
Okay, I went through the product page a little, now it’s time to buy! How do I do this? I always activate cashback on the product page; I have a plugin for this from EPN Cash back (read a review of the service). To activate, you need to click on the plugin icon, log in to it and click on the cashback activation button. 
After that, the same page with the product will open in a new tab. As I see, I'm lucky because there's a good discount on this mouse for another 4 hours. Well, all I have to do is select the color and click the Buy Now button. 
By the way, I told you about the importance of checking the seller for reliability. But in the case of this product, I see at first glance that the seller is very reliable - more than three years, a high rating and more than 97% positive feedback.
Okay, I clicked on the purchase button and now I need to place an order. The first thing you need to do is select your delivery address. I added the address in advance, and I only have one, so I don’t do anything. 
Next, I am asked to check the order details. Here you can change the quantity of goods ordered, leave a comment to the seller (I won’t do this, since I don’t have any additional wishes), and choose a delivery method. I leave everything as it is. 
The last stage is payment. Since I bought a $100 gift certificate in advance, I will simply pay for the item using the balance of the certificate. 
It’s more convenient for me. I buy a certificate once and then buy different products with it, and I can get cashback again. 
As you can see, Aliexpress shows that the total amount due is $0. Why? Yes, because the money will be withdrawn from the balance of the certificates, this is the internal currency on the site.
If you do not have a certificate, that is, through a card or payment systems. I like to buy on Aliexpress through WEbmoney, although now, as I said, I prefer to buy certificates and pay with them.
Payment confirmation, now $5.54 will be withdrawn from my balance. 
Aliexpress thanks you for your successful payment and order.
Then I am directed to a notification that the payment will be verified within 24 hours and the seller will begin preparing the goods for shipment. 
Actually, this completes the purchasing process. Now you can go to your account at My orders. There you will see this order, and after some time you will be able to track the goods when they go on their way.
Bottom line
Well, friends, today I showed an example of a purchase on the Aliexpress website and gave some tips, let me remind you:
- Check the reliability of the seller you are ordering from.
- See the rating and reviews of the product itself, how other buyers rated it.
- Use cashback, this allows you to return 5-10% from each purchase.
- Certificates are like internal currency. They are convenient to buy, and then you can safely pay for any orders with them. And now, by the way, this trick works - you can get cashback both for purchasing a certificate and for paying for goods with this certificate. That is, 2 times in one place!
Well, here's my order: 
I just made it, so it will be under review for some time. Then the seller will send it, I will be able to track it along the way and one day, in the end, I will come to the post office, pick up my parcel with a wireless mouse, bring it home and start using the new device right away, otherwise I think it’s more convenient with a wheel and without wires
Well, here is my cashback, which amounted to 49 cents. It's not bad. I will receive it when the goods reach me and I confirm receipt.
Naturally, if some kind of force majeure occurs (the goods do not arrive), you can always open a dispute and get a refund - buyer protection on Aliexpress works perfectly.
Well, I wish you success, profitable and interesting purchases on Ali and in other stores in China, if you decide to buy something there. Well, I'm thinking of going and ordering a wireless keyboard as well.
This article - detailed instructions how to place an order on aliexpress. It is written for those who want to order goods from the Chinese online market for the first time.
After reading, you will learn how to select a QUALITY product at the BEST price and place an order. You will also avoid many problems when waiting for parcels from Aliexpress.
This material will be useful even to those who have already purchased on Aliexpress. It contains step-by-step stages of registration in compliance with important nuances.
Dear reader, the article turned out to be long and informative. In order not to waste your precious time, I decided to create an article menu. Just click on the desired link below and you will immediately find the necessary information:
How to place an order on Aliexpress? 6 simple steps
Unfortunately, you won’t be able to buy anything on Aliexpress without registration. Therefore, this point cannot be missed. But if you already have personal account My Aliexpress, then just go to the second step.
STEP 1. Registration
To create a personal account you will need an active Mailbox. Open your email in the browser and follow this link.
If you don’t have a mailbox and don’t know how to start one, then read the detailed information. Everything there is clearly and accessiblely laid out on the shelves.
On the site find the REGISTRATION button:
Enter your email and create a password. Click on the CREATE button:
Then go to your mailbox and open the letter that the sender sent [email protected] . All you need to do is click on the orange button to verify your account.
New buyers can take advantage of a special promotion from aliexpress - get a coupon for your first purchase.
How to get a discount on your first purchase at Aliexpress?
To do this, register on Aliexpress, as shown above and follow this link. The store gives a $2 coupon for the first purchase to each new customer. Here are the conditions to take advantage of this offer:
- The coupon is valid until the end of the month in which you register
- The discount will be available ONLY for the first purchase and will not be transferred if the order is suddenly cancelled.
- Coupon valid for purchases of $3 or more
Aliexpress has the right to refuse to provide a coupon suspicious accounts or persons who attempt to obtain a coupon through dishonest means.
STEP 2. Selecting a cashback service
Cashback is the return of part of the money from a purchase. That is, cashback is the same discount.
Let's assume that the cashback service gives 10% of the purchase to the buyer. Then, if I buy something for 100 rubles, then 10 is returned to me.
Here I will not go into depth about how such sites work. Here's a good one. I’ll just say one thing: there are a LOT of different cashback services on the Internet. But not all of them give a good percentage or work honestly. Since I have been using cashback for a long time, I have a database of leading services, which I will share with you.
| Cashback | Number of stores | Rating |
|---|---|---|
| Letishops | More than 1900 | ★★★★★ |
| Backit | More than 800 | ★★★★★ |
| Cash4Brands | More than 2500 | ★★★★★ |
| Coin (Ukraine) | More than 200 | ★★★★★ |
| Kubyshka | More than 5000 | ★★★★★ |
| Copycat | More than 1300 | ★★★★☆ |
| My Sidex | More than 600 | ★★★★☆ |
| SmartySale | More than 1200 | ★★★★☆ |
| Promo codes.NET | More than 4400 | ★★★★☆ |
| Cashby | More than 200 | ★★★★☆ |
STEP 3. Selecting a product and finding the best price
You can search the site by:
Product name
Product photo (for example, via a mobile application)
Filters
Click here to learn a little secret about choosing a product
To buy only verified products on Aliexpress, use the By order filter: 
This way, all products are distributed according to the number of orders and you will see which items are popular among customers.
How to place a quality order on Aliexpress? Reading reviews
The Chinese are very friendly, but at the same time cunning people. Especially when it comes to trade. The description of the product and its photo may be attractive, but you should not make hasty conclusions.
How to find the cheapest product?
Take your time to buy the item you like. You definitely need to check whether more tasty prices for this product. For example, this can be done using a photograph or special program AliPrice.
STEP 4. Seller verification
You can check the seller different ways. I chose two methods for myself: through Letishops cashback \ and through the assistant for shopping on Aliexpress - Aliprice. You can read more about these great features in the article
How to ask the seller about a product?
To do this, you need to write a message to the seller. You can use Google translator and write in English language. Or you can immediately write in Russian, the seller will translate your message. There is a button in the product card Write:
STEP 5. How to place an order on Aliexpress?
We have chosen the product, now we move on to the most important thing - it correct registration Go to your cart and check all items. Are the quantity, size, color of goods indicated correctly? Check the boxes for what you want to order:
Now you need select delivery and also carefully check address And pay correctly order.
Delivery selection
The site automatically puts the cheapest or free shipping available for your country. But it is also possible to choose more quick ways delivery. For example, courier or order delivery point (CDEK). To see everything possible ways delivery and choose the one that suits you, follow the instructions in the photo below:
Filling out the address
After you have checked the parameters and quantity of goods, selected delivery, click on the red BUY button on the right. A small window will open in which you will need to specify the delivery address, as well as the payment method. Let's take a closer look at the first point.
As you can see in the photo below, I already have the address set up. You may not have it and have a button instead Add new. You need to click on it or the arrow to change/check the delivery address:
Payment for the order
Many people are scared by this particular point, as some are worried about doing something wrong when paying. And buyers are afraid to enter their card details on websites. I want to immediately reassure you that when paying on Aliexpress, there is multi-level protection that will prevent scammers from taking over your data.
But you can play it safe and create a virtual wallet for payment, for example.
Which payment method should I choose?
Aliexpress accepts payment in the following ways:
- WebMoney
- Yandex money
- QIWI wallet
- Bank card
- Cash
- From a mobile phone number
How to receive goods from Aliexpress by mail?
Few people think about it, but in addition to learning how to correctly register goods and track them, you need to be able to CORRECTLY receive a package at the post office. Especially if the product is expensive.
As soon as the goods arrive at the department, a notice will be placed in the mailbox, which you need to fill out and bring with it to the post office to pick up the parcel. Sometimes you may receive a notification mobile application Aliexpress that the goods have been delivered.
ATTENTION! You can receive the parcel WITHOUT notification! It is enough to tell the postal operator the tracking number of the parcel and provide your passport.
Take your phone or camera with you. Right at the post office, open the parcel and take a good look at it, filming it on camera. This way you will have evidence if suddenly there is something wrong with the product and you can easily return the money.
Once again, this approach is simply MANDATORY for expensive goods, for example, a phone or tablet. Of course, you don’t have to film various little things, this is up to your discretion.
What to do if the order did not arrive or the item is faulty?
If the product arrived defective, does not work, or you did not receive it at all, and the order protection period ends. It is worth opening a dispute as soon as possible. For this go to the My orders section and opposite the desired one, click the OPEN DISPUTE button:
Next, you need to indicate what you want: just a refund, or a return of the goods and money. The second point is made exclusively for those who are actually planning to send the order back to the seller. Please remember that this can be VERY expensive and the buyer pays for shipping.
It remains to wait for the resolution of the dispute. It depends on the seller what he will offer you in return: either he will simply return the money, or he may resend the goods.
ATTENTION! Under no circumstances close the dispute BEFORE the seller fulfills his promises!
How to confirm receipt of goods?
If you are satisfied with the product and everything suits you, you must confirm receipt of the product so that the seller receives money for it. To do this, go to the My orders section and click the CONFIRM RECEIPT button:
What should I do if I accidentally confirmed receipt of my order?
If you accidentally clicked on receive the goods, but have not yet received the package, do not panic. Firstly, You still have 15 days to open a dispute after receiving the goods. That is, there is still time to receive the package by mail.
Secondly, Aliexpress has a support service that you can always contact contact and receive an answer as soon as possible.
There is no way to cancel product confirmation!
Brief overview of My Aliexpress personal account
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