Attention! The article describes methods that require some preparedness and experience of the user.
In this article there will be no “smart” words; we will try to explain unclear words right away. The article will provide general recommendations for eliminating " blue screen death" specifically with beginners in mind. For all programs used, there will (if possible) be links to download files or pages from which you can download them.
Blue screen of death, also known as BSOD, also known as bluescreen. What to do?
A lot has already been written about the so-called blue screens of death. Advanced users personal computers with the Windows operating system, we have long learned to study them and quite successfully determine the reason for their appearance.
The problem for novice users is that they are terrified of blue screens. Of course, such a screen can cause a lot of trouble. But seven troubles - one answer: a “programmer” comes in who got a bad mark in English at school, and the Unified State Exam is just around the corner and reinstalls the system. And 20 minutes after he leaves, you are very disappointed - the unfortunate error pops up again.
But what to do then, because on most forums and websites, everything is written in technical language. Once you ask a clarifying question, you are sent to the “sandbox” - a section of a website or forum for beginners. Good advice. Such sections usually contain information that will allow you to study basic concepts and terms. But all this takes time, and you obviously won’t do this if you, for example, have a small child. What can you advise in this case?
- Take your computer (laptop) to a service center. This is the most preferred option.
- Try to fix the BSOD without outside help. This is also a good option, but it requires you to have basic concepts and skills, at least such as entering the website address directly into address bar without Google help or Yandex.
If you understand what is meant in the second paragraph, we can get started.
Standard testing methods.
Let's assume that your operating system still boots normally and the BSOD error appears some time after startup. Let's try to take advantage standard methods checking the computer until it appeared.
1. Checking the temperature of computer components
It happens that novice users do not even know about the need to clean their computer. If they do, it comes down to regular vacuuming.
Cleaning your computer involves a whole range of activities. This includes cleaning the computer from dust inside the case, cleaning radiators (dust is compressed in its fins), also cleaning and lubricating fans, replacing thermal paste between radiators and microcircuits. So vacuuming is quite ineffective.
Let's check the temperature of your computer components. To do this, it is advisable to use some specialized program. We will use one of the most popular programs - AIDA64. It's paid. But effective. Just a warning: ways to get it for free, etc. you won't find it.
So let's launch the program. On the left side of the window select "Computer" then "Sensors" and look.
We warn you right away. Meaning "PCH Diode" very often shows high temperature. Somewhere on the forum, developers AIDA64 confirmed that this is exactly the case on many boards. This screenshot was no exception. The actual temperature of all components of our PC does not exceed 34 degrees.
In general, opinions about what temperature is considered normal vary. But nevertheless, we will proceed from the fact that the normal operating temperature CPU- 30-50 degrees. Anything higher will be considered overheating. For video card ( GPU), normal temperature Let's consider 60-65 degrees. I would like to clarify that these figures are taken from personal experience and the norm varies from processor to processor, from video card to video card. For motherboard The “tolerable” norm is 40-45, but for some motherboards the norm may be 50.
If the numbers are an order of magnitude higher than those given, the “patient’s” temperature needs to be “brought down.” It is possible that overheating is the cause of the blue screen. If this is left to chance, the computer may begin to turn off spontaneously - the protection will be triggered. If for some reason it does not work, or your motherboard is of poor quality, then the consequences can be dire.
Also pay attention to the fan speed CPU. If its speed is above 3500 rpm. This also indirectly indicates overheating.
Many bloggers on YouTube tell you how to clean your computer at home.
//www.youtube.com/watch?v=KW5onHAIhjc
2. Checking RAM
Sometimes the culprits of stop errors are “broken” modules random access memory. To check them, use the utility MemTest86+. This program is available for Windows, as well as a version with its own bootloader (allows you to load MemTest instead of Windows). The latter is preferable, since when scanning from Windows, the computer may freeze, and you never know what else. So we will use the second option.
We will need:
- Flash drive.
- Internet connection.
2.1 Downloading and recording MemTest to a flash card.
Download the automatic program installer MemTest and unpack it anywhere comfortable spot, for example on Desktop.
Insert a clean USB flash drive into your computer and run the extracted file.
MemTest Installer. Step 1. The red rectangle marks the required parameters that will be used when recording MemTest to a USB flash drive. Select the letter of the flash drive and check the box that will allow the program to format it.
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MemTest Installer. Step 2. Click the button
All. Program MemTest recorded, and the flash drive is now bootable.
2.2 Load MemTest from a flash drive.
We turn on the computer and see this picture:
The boot menu in our case opens by pressing
Boot menu Select our flash drive, click
Our memory test completed successfully.
The bad thing is when red lines appear during the check.
If a similar picture appears on your screen, most likely the bluescreen appeared precisely because of a malfunction of one or more RAM modules. What to do in this case:
1. try to identify the faulty module by inserting them one by one into the motherboard and checking each one MemTest-ohm.
2. do not use a faulty module, or replace it with a working one.
Remember: any modern computer or a laptop is a high-tech device that requires thoughtful handling of all its components.
If you are not confident in your abilities, ask more experienced users for help. You perform all actions at your own peril and risk. Only you and no one else is responsible for your actions.
3. Checking the video card.
The video card is a fairly common cause of a stop error. If your computer has discrete video card there is a connector on the motherboard SVGA, try removing the video adapter board and working with the built-in one.
How to remove the video card is shown in the video above.
4. Checking the power supply.
Unfortunately, it is almost impossible to check the power supply at home. Someone may disagree, but nevertheless it is so. It is not enough to measure the voltage at the connectors with a multimeter. Checking the power supply is a painstaking process.
The only thing you can try to do is try to put similar in parameters power supply from a working machine. Again, some skills are required.
5. Checking the hard drive.
Recently, a common cause of death screens has become hard disks. 10-15 years ago, and there was no thought of sinning HDD. They were the most reliable element of the computer.
Now that they have begun to save heavily on their production, i.e. They moved production to countries with cheaper labor, began to use copper or brass alloys instead of gilding, the quality and price of the discs leave much to be desired.
Of course, there are quality ones, but affording them home computer Not everyone can. So it's still worth checking the disk.
5.1 Checking the S.M.A.R.T of the hard drive.
In modern hard drives There is such a wonderful technology - S.M.A.R.T. This is such a microprogram in the controller hard drive, which collects information about its errors - read-write errors, head movement errors, etc.
So, it will not be possible to describe every parameter collected by this technology, since this is a broad topic, clearly not for ordinary users. We will just check the overall health of our disk.
For this we need a program HHDScan from Data Recovery Lab R.LAB.
The archive needs to be unpacked to any place convenient for you.
Let's move directly to the program itself. On the main screen of the program you need to select the hard drive to be tested and click on the button
A window will open with many parameters, and they will be marked in green or red. If everyone is green, everything is fine. If there are red ones, look for their meanings in Yandex or Google.
Information about S.M.A.R.T. — HDD program Scan 5.2 Checking the file system for errors.
All that remains is to check file system for mistakes. This can be done from the command line using the utility CHKDSK.
Run the cmd program as Administrator (habit).
In the window that opens, enter:
chkdsk c: /r /f
where “c” is the letter of your system drive.
Be patient. The process is not fast. The program will check and correct any errors found automatically.
Something else. If errors are detected, try changing the interface cable SATA or IDE or simply “trail”.
6. Checking the operating system, updating it and updating drivers.
Before this, we were checking equipment. Now let's check the integrity system files, updating the operating system and drivers, checking for viruses. Let's start with viruses, since their presence can prevent us from performing other actions.
6.1 Checking for viruses and malware
The Internet was once relatively clean. There was a minimum of advertising, and there were only rumors about viruses. Now everything has changed - advertising is at every step, and there is no need to talk about the number of viruses and any other “evil spirits”. Especially recently, the so-called Malware- malware from which it is very difficult to escape. It easily bypasses antiviruses and firewalls.
So, update your antivirus, and turn off its screens for a while (so as not to interfere). Download utilities Cure IT And AntiMalwareBytes. Scan your computer with them. Why these programs? They are very simple for any user, even a beginner. Each of these utilities finds viruses and malware even on seemingly clean computers. 
After the reboot, you can proceed to further actions.
6.2 Checking the integrity of system files.
Run the command prompt again as Administrator. In the program window, enter:
sfc /scannow
and press
The scanning process will begin, during which you will definitely have time to drink tea. As a result, Windows will restore all files that it considers damaged.
Restart your computer.
6.3 Windows update.
Update Windows. Whatever one may say, it needs to be updated. The update helps eliminate system flaws and vulnerabilities. It also improves its overall stability and security.
It is quite possible that the update has already resolved some problems due to which bluescreen may appear on your equipment. You can update the system by opening Control Panel, and then Windows Update.
6.4 Update drivers
Update your hardware drivers. The considerations are the same as with Windows update- the fresher the better. This can be done in several ways. It all depends on your desire and experience. You can download each driver individually by visiting the websites of your hardware manufacturers.
You can use the utilities that are located on the driver disk from your motherboard, for example MSI Live Update And ASUS.
You can download offline and online driver packs containing all kinds of hardware drivers, For example DriverPack Solution or DevID Agent. All listed programs are in Russian and are as automated as possible.
Program DriverPack Solution
Conclusion
These are not all the ways to resolve the BSOD error. There is a lot that was not included in this article.
For example:
- how to disable automatic reboot systems in case of failure.
- how to identify an error by its code.
- how to read a memory dump.
- and much more...
But that was not the purpose of the post.
The purpose of the post is to show an inexperienced user how to deal with an error in ways available to him. Explain that it is not necessary to waste time and energy on reinstalling the system, being unsure of the result.
BlueScreenView is a program that provides detailed information about everyone Blue Screen Of Death" that occurred in the system. The program scans all minidump files created during a BSOD, and provides the user with detailed information about all "crashes" of the system in one table. For each BSOD, the program provides the following data: minidump file name, date and time of the crash, main information displayed on the blue screen at the time of the error (Bug Check Code and 4 parameters), and details regarding the driver or module that could cause critical error on the system (driver file name, product name, file description and version).
The program is provided in two versions: portable and as a complete installation. The Russian language is installed separately by downloading the archive with the Russification file. Immediately after launch, the program begins scanning the %SystemRoot%\Minidump folder and displays the results. The scanning process may take several seconds.
What's new in this version?
1.55 (30.01.2015)
- added support for Drag & Drop, now you can simply drag MiniDump files to the main window;
- Fixed a bug in which the application did not “remember” the time of the last “blue screen” if it “appeared” on something other than the main monitor.
“Blue Screen of Death”, or as experts call BSOD, is a protective reaction of the computer that suspends system work before potential failures or damage. In certain situations, BlueScreen (error) appears due to driver problems. In such cases, simply restarting the computer helps a lot. But situations often occur when, without additional actions and special programs is no longer possible. One of these popular applications is considered BlueScreen Viewer, which will be discussed separately in the future.
It should be understood that a “blue screen” is not as scary as they say, but it is very unpleasant when it appears. To remove it, you must have certain knowledge in computer technology and, of course, know the reasons for its appearance.
The event (problem) name is BlueScreen. Causes
The reasons for the appearance of such a problem on a computer are very different: from a virus and a power outage to the deletion of operating system files and incorrect installation software. In most cases, you can cope with this problem without leaving your home. But to do this, you should at least approximately determine the reasons that led to the “blue screen”. These reasons can be briefly summarized as follows:
- severe overheating of the motherboard or video card;
- driver damage;
- attempt to overclock the video card;
- disturbance in working memory;
- lack of power in the power supply;
- failure of the device itself.
Most of the causes of blue screens lie in the computer's video card. For example, such a common problem as BlueScreen (code 1049) means that the video card is not working properly.
Diagnose the emerging problem
The most common cause of the blue screen problem is recent actions to replace or install new components on the computer. This means that either there are no drivers for the new components, or they are installed “crookedly”.
Sometimes a BlueScreen event occurs because the computer's internal parts are not properly connected in place. motherboard or with other nodes. In order to check all the parts, you should open and inspect the cables, RAM and video card for correct connections. This check is harder to do on a laptop. The only thing you can do is open back cover laptop and check the connections between the hard drive and RAM.
Due to severe overheating of the video card and central processor Often system failures can also occur. To find out whether the processor and video card are overheating, you can look at the BIOS menu, where the internal one is indicated, or use a special program that measures the temperature of internal components and components.
The next reason why the BlueScreen problem event name is displayed on the screen is a broken RAM stick. The operation of the RAM can be tested with the Memtest program, which within a few minutes will scan the memory and show whether the RAM is really causing the system to fail.
Also, the BlueScreen problem may appear due to violations in work hard disk. To check this option, you can use special programs to eliminate errors and failures in your hard drive or system function chkdsk, which can be found in Windows, in the “Service” tab. When it starts, it will start checking for errors.
And the last common option is to scan your computer for viruses. Commonly used ones are suitable for this. antivirus programs, such as Avast, Doctor Web, Norton, Kaspersky and others.
If BlueScreen (1049) error still appears, how can I fix it?
It happens that system failures that lead to a “blue screen” effect are caused by more serious problems than the reasons described above. Therefore, more radical means of correcting this error should be used.
If all of the above methods did not help, and the “screen of death” constantly appears on the monitor when loading or while the computer is running, then the most effective way To restore everything to working condition is to return the PC to basic configurations and parameters, i.e., reinstall the system. Programmers often joke that this is the only effective way to solve all computer system problems, including BlueScreen (1049). Indeed, this method can solve almost all computer problems related to system failures, violations or viral infections. However, this option has a serious drawback - it is the loss of all saved information on the hard drive during the reinstallation of Windows. Therefore, this is the most extreme way to restore your computer.
There is another way to eradicate BSOD, which may allow the user not to resort to radical methods such as reinstalling the operating system - special recovery programs.
Using utility programs
First of all, I would like to name such a program as BlueScreen Viewer, which deserves to take first place among computer users when you need to clean your PC or fix system errors. This program can be downloaded in Russian completely free of charge and installed on your device. It has a number of advantages and disadvantages compared to other similar programs:
- scans minidump files created during a system failure that led to a blue screen;
- provides detailed information in a summarized table;
- shows the date/time the problem occurred;
- shows error code;
- displays the names of minidump files on the monitor;
- provides information about modules and drivers that could cause the system to crash.
Advantages of the Viewer BlueScreen application
In addition, the program has the following advantages:
- it's free;
- does not require it to be installed on a PC;
- V file folder there is a localization tool;
- lightweight and easy to use.
How the program works
When a system failure occurs, the program searches for files and drivers that could cause such a disruption in the computer. When it detects them, it creates a report in the form of a table describing the driver and its location.
The program can also find the real reason for the system crash and display a full description of this problem with the date it occurred.
In addition to the above program, BlueScreen (error) can also be diagnosed by such applications as WhoCrashed and WhatIsHang. These are free programs that detect faulty drivers that cause the operating system to crash.
Computer blue screen - request for help
Many people refer to this problem as the “death” of the PC, when in fact, the “death screen” is a cry for help from the user. When a person has something in pain, he can complain to his loved ones or a doctor about this pain, talk about the symptoms, and so on. What should a smart, but still silent device do when something happens in its “organism”? serious problem what we call BlueScreen (error)? All it can do is show us a “blue screen” on the monitor, on which the computer’s “complaints” will be written in white letters and symbols to the user with brief description problem containing just a few numbers.
These "complaints" are known as BlueScreen codes. Descriptions of these codes can be easily found. Each code is specifically responsible for a particular error and the reason for the occurrence of a malfunction in the system. If you don’t understand the code description language, then it’s better to go to some well-known programming forum, where experts can explain system error and advise how to remove it.
If you have already tried everything, and the “blue screen” still appears, then you should contact service center for repair of personal computers and laptops.
Features and nuances of self-recovery of the system
- If there was a recent video driver update, you should try to “roll back” it or restore the system to an earlier date. To do this, in the system options of your computer, you need to set the function to automatically fix a restore point when installing new software.
- BlueScreen (error) may appear due to an attempt to overclock the processor, video card or operating memory - these processes must be stopped.
- If this problem occurs during games, you need to lower the screen resolution and set the graphics to the minimum settings.
- You need to update the Direct file.
There are different methods for solving the “screen of death” problem. Professionals recommend using them one at a time and not rushing to take radical measures, such as reinstalling the system, returning Windows to basic parameters or sending the computer for repair at service centers.
Here is another option for restoring the OS.
If the blue screen does not allow the system to boot, then you should switch to safe PC mode. To do this, press F8 while the computer is booting. After this, the boot menu will appear, in which you can select the mode we need. The difference between safe mode and other boots is that it boots without using network drivers.
In this mode it is possible because they also often display the event name - BlueScreen. To do this, you should use anti-virus programs with an updated version of the database.
also in safe mode You can try to restore the system without reinstalling it. In this case, insert the disk with Windows, select the “System Restore” function and click “OK”. Thanks to this choice, old system files are erased and new ones are installed without losing personal information.
In the same mode, you can roll back drivers. Incorrect installed drivers may cause system failure.
Secrets of programmers
There is another secret that reveals the reason for the appearance of BSOD - lack of free space on the hard drive. Many people don’t know this, but if there is less than 15% free space left on the hard drive, this also often causes this problem. It is necessary to clean the hard drive from old and unnecessary files using special programs or functions of the system itself.
On some motherboards there is a special button located near the processor, which, when pressed, resets all recent installations and system updates. Therefore, one option is to open computer unit and see if this button is there. If there is, then you should use it, holding it for 15 seconds, which will allow you to return the system to its initial state.
Results
There is no need to immediately grab your head because the BlueScreen (1049) error message appears. How to fix the blue screen problem at home, while having basic knowledge of computer use, can be seen from the information described above. And it’s still too early to run to the nearest PC repair center; you need to try to restore the “fallen” system yourself, which will save quite a lot of money and give you confidence in your strengths and capabilities. And only if all methods do not bring results, you can take the computer for repair.
Many users have encountered an unpleasant operating system error called BSoD or Blue Screen of Death. When it occurs, your monitor screen displays incomplete Technical information about the failure and to resume the PC you need to restart it. If the error happened once, then perhaps you should not worry, but if the death screen appears regularly, then you should understand what the reason is and this will help you free program BlueScreenView.
When a BSoD occurs, the system records what happened by saving a dump of the entire necessary information, and standard means It is unlikely that you will be able to access the contents of the dump. So BlueScreenViewer can open such dumps and also provides the data stored in it in a convenient tabular form. Thus, the user has the opportunity to analyze the causes of the failure, and then try to eliminate them themselves, or entrust this work to a specialist.
The product will sort everything out for you and display the following information: a list of all dumps (that were created after the blue screen of death) with their names, date and exact time crash, saved BSoD image, detailed information about drivers and components (name, description, version, etc.) highlighting those that could lead to the error. All this will allow you to more carefully study the system message and understand which direction you need to follow in order to get rid of failures.
If you are a PC repair specialist and a client provides you with a dmp dump, then using the import tool it is possible to open it. All columns in the application can be configured as you wish, moreover, you can search by the contents of the dump, and if you encounter an incomprehensible error code, this software will provide access to searching for it in Google. If necessary, you can save the information in text documents popular formats csv, htm, html, txt, xml and then use it without an application.
The utility supports working with command line and is very undemanding to system resources. To deal with the Blue Screen of Death once and for all, you should download BlueScreenView. The program has small size, and versions for 32 and 64 bit OS will be best compatible with the corresponding systems; the presence of the Russian language will not allow the user to get confused in the functionality. To use the application without installation, you need to use it Portable version, so to yours operating system no changes will be made.
Because of pirated copies of Windows, many users are facing Bluescreen crash on their PC. Most often, the bug causes a Blue Screen to appear, which appears after launching games or programs. After the reboot, the user receives a notification window with the problem signature: “Problem event name: BlueScreen. Language code: 1049". Also indicated additional information: OS version (for example - 6.1 7601.2 1.0 256.1) and BCCode (can be different 116, 124, 50, 19, d1, f4, a and others).
Example of critical stop error BlueScreen 1049What is this BlueScreen crash 1049?
There are many reasons why Bluescreen stop errors appear. The code itself (1049) indicates that the driver was unable to respond to the system request in a timely manner. Among the main reasons for the failure, the following can be identified:
- The corresponding driver has problems;
- Problems with overheating of computer hardware (motherboard or video card);
- Unsuccessful attempts to overclock the video card;
- Problems with computer RAM and other malfunctions.
What to do about problem 1049?
- In most cases, the main cause of failures is “broken” video card drivers. You can check all video controllers in the Task Manager and look for a broken driver (with a yellow icon). Click on it right click and delete. After uninstallation, run the Registry Cleanup Wizard (I use third-party utilities - CCleaner). After cleaning, click on the problematic controller and select “Update drivers”.
An example of removing problematic drivers from Windows - Windows Installer works very poorly, so it is better to download drivers from the official developer resource or use the disk with all the configurations that comes with it. I use a comprehensive check and update of all drivers using the utility DriverPack Solution. True, many additional and advertising installations have appeared in it recently. But DPS does its job well.
Update Windows drivers via DriverPack Solution - If you were unable to complete the installation, or the update did not help you, then you can roll back the system to a restore point where no failures were observed.
- You can also check the functionality by starting Windows in clean boot. After a clean launch, launch the required game or application and check. You should know that there will be no application or game icons. They must be called from the installation folder or the Start menu. Video instruction.
- If you overclocked any of the PC hardware, cancel everything.
- For cases with game failures, it is advisable to update the video card drivers to
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