Play market doesn't work
Many users are faced with the problem that Google stops functioning for unknown reasons, producing errors of various numbers that are unlikely to mean anything to ordinary users. And sometimes this problem can occur quite often on one device.
First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.
The simplest reason is that you deleted the play market. You can download it again. We also advise you to download an alternative market - this.
Updated 07/14/2018
If your Play Market has been updated and stopped working, try downloading the old version. Latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then hangs and does everything you tried to do while it was frozen, hard reset will not help, rolling back to will help old version Google play.
Updated 04/23/2018
If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Google crashes: why don't services work? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.
To make the application work, you can try.
No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.
2. Reconfiguration Google Play Market
1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different models devices, this column can be called one way or another.
If after this the problem has not been solved, we will look for a solution further.
3. Get rid of application updates.
We also go to the “Settings” section, then to “Applications”, but do not erase the data, but click “Delete updates”. Thus, the Market will return to its original state, when the program was just installed on the smartphone.
4. Reset settings " Google Services Play."
We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.
5. Google Accounts is not activated in Settings
To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.
6. “Download Manager” is disabled
Go to the settings section in “Applications”, then to “All” and find the “Download Manager” section in the list. If the manager is not activated, you need to enable it. But if it's enabled, you don't need to change anything. So the problem lies elsewhere.
7. Removing your Google account and restoring it
To delete an account, go to “Settings”, then find “Accounts and synchronization settings”; in some devices this column is called “Accounts and synchronization”. Here we delete the account and then restore it.
8. Programs that do not allow Google service Play Store work
Some applications you have installed may block the Market. Therefore, carefully “walk” through the list installed programs, it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.
9. Troubleshooting the “hosts” file
So, you actually have Freedom installed on your device. Then the ninth point will certainly help you understand the current problem. But in this case, root rights are required. First of all, you will need to disable the Freedom application. You can do this by going to Stop. After we have disabled it, feel free to delete it.
That's not all, next we need a program Root Explorer. Downloading it is not difficult. So, we have the program. Next, go along the path “/system/etс/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.
10. Reset settings - Hard Reset
The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal storage. If you have a memory card installed, then there is no need to worry about it, all data will remain safe.
And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, the “Reset phone settings” option will appear in front of us, then click “Erase everything”.
There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the “Data backup” item in the settings. Once after clearing the data you reboot mobile device, all data can be restored from the compiled copy.
11. Lack of internet connection
Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.
12. Set the correct time - “No connection”
Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to two columns, check the boxes – “Network time zone” and “Network date and time”.
13. Clean Clean system Master.
CCleaner, run, click clean. Ready.
14. Error when receiving data from the RH-01 server
If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play market error: no connection.
- What do they mean Google errors Play.
Invalid package file in the play store ( Play Market) on Android. Sometimes, when you try to install an app or game on your Android device, you suddenly encounter an “Invalid package file” error. This is not a very common problem and usually occurs when downloading large applications (for example, WhatsApp) if the Internet connection is via Wi-Fi. Today we will look at ways to overcome this annoying misunderstanding.
Method 1: Establish a connection via VPN
1 . First of all, you need to install the Hideman VPN application.
2
. If you still get the same error when trying to install Hideman from Google Play, download Hideman VPN directly from Google.
3
. Log in to the application and connect to the Internet by selecting a server in any country from the list provided.
4
. Now open the Play Store and try downloading any app. Most likely, the problem will be resolved.
If the first method did not help resolve the error, try another method.
Method 2: Clear Cache
1
. Go to " Settings»;
2
. Find the item " Applications»;
3
. Go into it and select " Application Manager»;
4
. Find Google Play Store;
5 . Perform a data wipe and cache clear.
Method 3: Global wipe with account logout
1 . Removal Google updates Play: " Settings» -> « Application Manager» -> « All applications» -> find Google Play Store and remove updates.
2 . Clearing Google services data: " Settings» -> « Application Manager» -> « All applications» -> « Google Services» -> « Delete data».
3 . Sign out of your Google account. Get out of your account Google Play and log back into your account. Reboot your Android device.
Try downloading and installing any application from Google Play. If the problem is still not resolved, try the fourth method.
Method 4: Delete and re-enter credentials
1 . Login to " Settings».
2 . Go to the section " Safety».
3 . Find the item " Remove credentials" and follow the procedure.
Method 5: Set up Wi-Fi to fix the error
You will need to go to the " Access points» (APN) and find out whether the point has the ability to change parameters. If at the same time you see the data of the Internet connection running at that moment through a proxy server, write down its data for later work.
Now you can download any games and applications from the market without any problems. Usually the five methods described above are enough to cope with the problem " Invalid package file"on any Android device. However, we provide another method if the issue with the error of an incorrect package of files is still open for your gadget.
If you somehow ended up on this page, then most likely you have already encountered the “File not found” error on your smartphone that appears when you try to search or enter the Play Market. And I can say for sure that it simply put many people in a stupor, as if they had just entered the Market, and already there was some “File not found”.
For example, in my situation, the error appeared when I connected my Google account in the Play Store. And immediately after launching the application, a message appeared on the screen that “File not found,” although I had not even started looking for anything yet.
« File not found" is a notification that notifies the user that the requested file is on this moment not available or simply not found in the search. Well, when this message appears when you launch Google Play, it looks more like it’s a normal application failure.
What causes the “File not found” error to appear?
It may not be strange, but even with such a simple error, there can be very, very many reasons for its appearance; below I will give several examples.
An error appears when launching Play Market:
- Google account is not synchronized on the device;
- The device is not connected to the Internet;
- Incorrect Google work Play;
Error while searching for files :
- The requested application has been removed from the Play Store;
- If the search query is incorrect;
- The app is not available in your region;
In addition, the reasons mentioned above can also be included in this list.
How to fix the "File not found" error
Before you start fixing the error, make sure that the gadget you will configure is connected to the Internet
I repeat once again that most often, I was able to get rid of the “File not found” error by re-synchronizing the account, after which everything began to work as usual.
Perhaps you were able to bypass this problem in some other way, then I will be glad if you share it with us in the comments, since such information will be useful for many users who encounter this error.
Fixing the “File not found” error in the Play Store
If the Play Market does not work on your phone or tablet, then the reason for this may be a number of errors, ranging from a crash to a conflict with other applications. To prevent Play Market from breaking, you have to look through a large number of settings and try different ways troubleshooting.
Bug fix
If Google Play Market does not start on your tablet or phone, first restart the device. Restarting the system eliminates simple software glitches that prevent the Play Market from working.
If rebooting does not help, and the Play Market on Android still does not open, check the availability and speed of the Internet. If you connect to the network via WiFi, there may be channel congestion, due to which the speed will drop significantly. The cause of the failure may also lie in a missing communication signal when using mobile traffic.If there is no connection, then the Play Market will take a long time to launch and open.
Another one possible reason Problems - incorrectly set date. To change date and time settings:
- Open settings.
- Go to the “System” section. Find the "Date and Time" submenu.
- Set the correct value.
If these simple methods did not help eliminate the errors of the working Play Market, and it still writes that the launch is impossible, then you will have to use other methods.
Working with built-in applications on Android
If there are no problems with the date or Internet connection using WiFi or mobile traffic, and the Play Market does not start, then work with the temporary data of the built-in programs. You should start with the Play Market:
- Open the "Applications" section in Settings, go to the "All" tab to display the built-in programs.
- Go to Play Market settings.
- Erase data and clear cache.
Check if the app store is working. If not, go back to its settings and uninstall the updates. Check the program status again.
If uninstalling updates and clearing the Play Store cache did not help, follow similar steps with other programs - Google Play Services and Google Services Framework.
Also, make sure that the Download Manager application is enabled on your system. You can also find it on the “All” tab in the “Applications” section.
Account deleting
Deleting and re-adding your Google profile can help resolve the problem.
- Find the Accounts section in Settings.
- Open the sync options for the Google profile you are using.
- Call extra menu and select Sync to create an up-to-date backup.
- Call up the additional menu again and select “Delete”.
After deleting the profile, reboot your device. The next time you start, go back to the settings and add your account again by entering your email and password.
Another important note regarding your account is that the Google Accounts app must be enabled in your settings. You can check the status and, if necessary, launch the built-in program for working with profiles in the “Applications” section on the “All” tab.
Troubleshooting application incompatibilities
One of the reasons for blocking the Play Market is work third party applications. First of all, we are talking about the Freedom program, which allows you to make in-game purchases from a fictitious card. If the Play Market does not connect or is not updated after Freedom, then you need to clean hosts file. The reason that the Play Market on Android does not work may be incorrect entries added by the Freedom program. To remove them you will need root rights.
If the problem disappears after a reboot, then you have correctly diagnosed why the Play Market application is not working.
Reset
What to do if the Play Market store does not work, and all of the above methods have been tried and found to be useless? In this situation, there is only one way out - deleting all information from the device.
- Back up your important data: contacts, messages, photos, videos, etc.
- Open settings, go to the “Backup and reset” submenu.
- Select Reset Settings. Click Reset Settings.
- Confirm the operation and wait for it to complete.
Resetting settings completely clears internal memory, however, the information on the external drive remains untouched. Therefore, the same photos and videos can be saved by simply moving them to a memory card. Contacts can be synchronized with your Google account. Resetting settings is a drastic way to solve the problem, so you have to resort to it extremely rarely. Usually the answer to the question why the Play Market application does not work on Android is much faster and safer for personal data.
Problems on Meizu smartphones
If Google Play Market does not work on your Meizu phone, then you do not need to use the methods listed above. Chinese developers (we are talking about official Meizu products) are making Google Play Services available as an installer. This is done so that when you first start the device, Google service updates are immediately installed.
operating room Android system is by no means sinless. Many smartphones based on it from time to time produce a variety of errors, unnerving the user. Perhaps one of the most serious mistakes associated with Play Market. For some owners of portable gadgets, it suddenly stops functioning, although it worked perfectly before. Today's article will try to help you bring Google Play back to life.
It is necessary to understand that the client himself Play Market is a regular application - it is not part of the operating system, as some people might think. In this regard, no one is immune from the fact that the client fails. The reasons for this can be completely different.
This program is updated regularly. If you prohibit this process, then soon your client will become obsolete. Partly for some people the Play Market does not work precisely for this reason. Although most often there is still a way to update the application, as a result of which the client’s functionality is restored quite quickly.
But most often the problems are caused by the state of the operating system itself. Some internal processes are interfering with Google Play, which is why a message with an error number is displayed on the screen. It is curious that this number most often means nothing even to an experienced professional who regularly repairs smartphones. In any case, you can get the Play Market to work if you use our guide.
First of all, reboot your device. In many cases, this simple action solves the problem. Proceed to the following points only if there is no visible changes after reboot.
Reset Play Market application settings
As mentioned above, the client Google Play is an ordinary application that is preinstalled by the device manufacturer. Therefore, no one will forbid you to reset the client settings if it stops working. This process is no different from resetting any other program. Namely, you need to do the following:
Step 1. Go to " Settings».
Step 2. Go to the section " Applications" It may also have the name " Application Manager».
Step 3. Find Play Store in the list and click on it.
Step 4. In the settings window that appears, click on the buttons " Erase data" And " Clear cache».
Usually this method solves the problem. But in some cases even this does not help.
Uninstalling Play Market updates
If the Play Market does not open for you even after deleting all its settings, then you need to try to get rid of all updates to the program, returning it to its original state. To do this, you need to go to the client settings window described above. In it you should click on the button “ Uninstall updates».
Some time later operating system will eliminate all updates that the Google Play client was receiving. As a result, it will become exactly the same as you launched it immediately after purchasing the smartphone, when you just entered the data from your Google account.
Working with Google Play services
The functioning of the Play Market and many other pre-installed applications directly depends on the state of the program " Google Play Services" You will not see its icon in the menu or on the desktop. However, this program launches simultaneously when the smartphone is turned on - it is this program that takes up quite a large amount of space random access memory. If you have problems not only with the Play Market, but also with some other applications, then you can try clearing the Google Play Services settings. To do this, perform the following steps, some of which have already been described above:
Step 1. Go to " Settings».
Step 2. Go to the section called " Application Manager" or " Applications».
Step 3. Click on the program called " Google Play Services».
Step 4. Click on the button Clear cache».
Check the functionality of the Play Market. It is possible that the problem has been resolved.
Working with Google Services Framework
Sometimes problems with the Play Market can arise due to unstable work separate process Google Services Framework. In fact, it cannot be considered a separate program, but you can still find it in the Application Manager. So, here you go:
Step 1. Visit " Settings».
Step 2. Go to " Applications" or " Application Manager", depending on the smartphone model.
Step 3. Go to the " All» and click on Google Services Framework.
Step 4. Here click on the buttons " Erase data" And " Clear cache».
That's all. This may well help, although the likelihood of this is not very high.
Other services
In the same “Application Manager” you can find other services on which the operation of the Play Market directly depends. If any of these services are disabled or unstable, you will not be able to download the application, and sometimes you will not even get to Google Play.
Go to the service settings page " Google Accounts", located in the tab " All" Please note that this service is not disabled. If this is indeed the case, then click the " Turn on».
In the same way, check " Download Manager" If it is disabled, then click on the " Turn on».
A malicious application, popularly called a virus, could disable some of these services. That's why we recommend that you read this article about the best antiviruses for Android .
Removing a Google account and restoring it
If all the methods discussed above do not help, then more serious measures will have to be taken. For example, you can try deleting your Google account, and then create it again. In some cases this really helps.
Here we will not describe in detail the methods for deleting and creating an account. We have already written about what needs to be done for this. Just follow the following links:
Removing applications that block the Play Market
There are special applications that completely block the functioning of the Play Market. If you suspect any of the programs of this, then remove it. In particular, you should eliminate or at least disable Freedom. This app allows you to make in-app purchases for free, but in return it does not allow you to use Google Play. Before deleting a program, do not forget to click on the “” button in its menu. Stop».
But everything won’t end with Freedom removed. After this you will have to configure the file hosts. To access it you need get root rights. If you have them, then install file manager, capable of getting deep into the system. It could be ES Explorer or less susceptible to advertising Root Browser. Next, launch the file manager and go to the path /system/etc/.
Find the file hosts(it's one of the few that doesn't have an extension) and click on it.
In the case of Root Browser, you will be prompted different types files. Select " Text Document».
Select the application with which you will edit this file. It could be absolutely anyone text editor. In our case, the choice fell on “ Documentation».
Leave in the file only the line that you see in the screenshot. If it is missing, then write it down.
Full reset
If the above steps did not help, then you will have to do a full reset. Our separate article contains detailed instructions, describing all your actions necessary to complete a complete reset.
Attention: so you will lose everything user files. Therefore, it will not be superfluous creating a backup copy, so that you can then return music, photos, contacts and documents to your smartphone.
This method does not help only in absolutely incredible cases. If after purchase smartphone Play The Market was functioning, and now its functionality will be restored.
Internet connection and time
Finally, let’s mention a couple more reasons why the Play Market does not start on Android. The first is, no matter how trivial it may sound, the lack of an Internet connection. Check your mobile balance. Also check your internet browser to see if it loads different sites. You can also connect to Wi-Fi networks, usually the Play Market always works with its help.
Another cause of problems with Google Play is incorrectly configured time. Be sure to set your time zone, otherwise Play Market will complain about it. You can also check the box next to the items “ Network time zone" And " Network date and time", in this case the settings will be made automatically.
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