Introduction: websites are created by different people: it can be a single programmer, a whole team of people working on creating a website, or just a person with a dream who orders hosting, a domain and installs a CMS. But in any case, someone should know about the site everything that is most important for its development, maintenance and effective promotion in search engines.

In our practice, there are cases when the brief has been drawn up, all the conditions have been discussed, you can start working... but the site owner (or the person in charge) does not have access.

Let's consider what this person needs to know and what could happen if one of the items on this list is missed.

1. Hosting and access to it(login, password, what email is registered to, Id (or contract number))

You must take messages from your hosting provider seriously and pay for services on time.

Why is this needed: If you do not do this, then your account along with the site may be deleted, and then you will have to restore them if there is a backup copy, or do them again if there is no backup. This means additional costs for restoration, and the site will be unavailable during the restoration process.

What to do if your access data is lost: write/call hosting technical support, indicating all the information you have: website, email to which the account is registered, contract number.

An example from life. There was a case when recovery took more than 4 hours because the account was deleted for non-payment. As a result, the account (files and database) was restored. But since the server settings are not stored in backup copy, I had to set everything up again.

2. Domain

If the domain is not in the same hosting account, then you need to have all the data on it: email to which the domain is registered, access to the account domain registrar(login (usually your email) and password). You also need to take messages from your domain registrar seriously. It is equally important to pay for services on time.

Why is this needed: If you don’t pay for the domain on time, the site will pause (become unavailable), and this is again a loss, especially if you have an online store website. The domain can also be repurchased, and then it will be more difficult to return it. The new owner may ask for much more than the regular annual payment for the domain, or refuse to return it altogether. Usually, after the registration period expires, another month is given to make payment. If you do not pay for the domain within this period, the registration will be canceled and the domain can be registered by any other person. It is also worth remembering that for international domains (com, net) the rules are stricter: after the end of registration (Expiration Date), the domain can be renewed by the previous owner for an increased price. These are the rules of the international registrar. Therefore, in the international zone it is especially important to monitor payment deadlines.

try to restore access by entering your email. If you don’t know or can’t remember what email the domain is registered to, then write/call hosting technical support. There they will tell you what you can do to recover.

3. Access to the administrative panel of your website (with admin rights) and FTP account

Login address to the site's administrative panel:

https://site.ru/wp-admin
email: [email protected]
login: alex
password: h98,_gh+fD

host: ftp.site.ru
login: alex_ftp
password: k+_rFth_4

Note: it is better not to save passwords in browsers and ftp clients, as they can be intercepted.

You need to know this in order to make changes to the site, even if it is a one-page business card, where there is nothing except a couple of words about you and contact information. You also need to know the accesses for your own safety. Ideally, you should have only one account with full rights (administrator). And to maintain the functionality of the site, you need accounts for programmers, layout designers, CMS technical support staff, plugin developers, etc., which you must be able to control. Depending on the CMS (this is especially well implemented in Bitrix), you can set up different levels of access to site data and create separate accounts for SEO optimizers, content managers, programmers, etc.

What to do if access is lost: You can recover your site admin password through the password reset/recovery function, which is available on almost every site. An email is required for recovery, and the FTP login and password can usually be viewed, added or reset in the hosting admin panel.

4. Does the site have a mobile version and how is it implemented?

It is enough to know which of the following options is used on your site: Adaptive layout, a separate template for the mobile version or mobile version site on a subdomain (you can read about what it is and what the differences between these implementation options are).

Hint: to check if a site has a mobile version at all, open it on a mobile device :).

5. Accounts in Google and/or Yandex

You need to know whether the Google Analytics/Metrica counter is installed and whether the site is added to Google Search Console/Yandex. Webmaster. You also need to have access to this account and be able to share it with specialists.

Why is this needed: registering an account is not included in the site development work, but since installing the code often requires intervention in the site template code, it is web developers who are asked to add Yandex codes. Metrics and Google Analytics. Therefore, after completing work on the site and launching it, ask the developer to transfer you access to these accounts with administrator rights.
If counters are installed on the site, but you are not given access, request them. If for some reason there is no connection with the developers, then you will have to re-create accounts, add files to confirm rights to the site and Yandex codes. Metrics and Google Analytics. But in this case, all previously collected statistics will not be available to you.

Note: do not forget to delete the site rights confirmation file or meta tag, as well as counter codes that you do not have access to.

Unfortunately, there are many such cases of inattention to accounts that are created to collect statistics.

Consequences: SEO analysts will need to wait several weeks before they can conduct an audit and make a diagnosis. These weeks are especially valuable if the site is under a filter.

6. SSL Certificate

You must know what certificate you have, where it was obtained, under what conditions and how often it needs to be renewed (usually purchased for a year).

Why is this needed: The SSL certificate itself allows you to work through a secure protocol, which implies more secure communication. And it is necessary to renew it on time so that it is not replaced by a self-signed one and does not frighten site visitors with the following message:

Consequences: Obviously, upon seeing such a message, most visitors (if not all!) will leave the site.

If you have lost your account password on the certification authority website, you can recover it using email.

And one last tip: as you can see, you will have several additional emails, i.e. at least one account each in Google and Yandex. Therefore, to keep track of everything, set up forwarding from all these accounts to your main email.

Subscribe to our newsletter

In most cases, domain access is much more important than hosting access. First of all, because changing a domain is much more difficult - both clients and search engines use it to find you. Losing access to domain management often turns into a disaster: it expires and the site stops working, and no one can renew it.

The first thing we need to do is to understand which registrar our domain is listed on, so that we know who to contact next. Finding the contacts of a registrar by its name is not a problem at all.

You can view the data on any whois service, for example here, here or here. In addition to searching for a registrar, we look at who the domain is registered to: it can be either a company or an individual.

[screenshot from whois service data with the registrar circled]

If the domain is registered to an organization, you will see its name. There are three typical cases when a domain is registered:

  1. to your current legal entity;
  2. to the legal entity that you had before;
  3. to the web studio that made your website.

The first case is the simplest. You call the registrar and say that the data for accessing your domain so-and-so, which is registered to such-and-such a company, has been lost. Typically, the process of restoring access involves submitting a notarized statement on behalf of the company. The registrar will give you the form.

The second case is trickier. It’s good if the seal from the previous organization remains, and its director still works for you. Then you can proceed according to the same scheme as in the first point. Otherwise you will have to prove that new organization is the successor of the old one, otherwise the domain simply will not be given to you.

In the third case, you need to contact the web studio and request re-registration of the domain for your organization. As a rule, there are no problems with this and no one asks for additional money.

With a domain registered to individual(Private Person) everything is more complicated. It is important to determine who exactly registered the domain. You can also find this person's first and last name in whois data, but in most cases this information will be hidden.

There are also a number of typical scenarios here:

  1. registration was carried out by an employee or director of the web studio that created the site;
  2. the domain was registered by a freelancer who worked on your website;
  3. The domain was registered by one of your organization’s employees (possibly a former one).

In any case, you need to look for a specific person. And re-register the domain from it to your company. This is also done through a notarized statement on the registrar’s form.

To find a specific person:

  • carefully study the information from whois, there may be some clue in the form of an email address, phone number or other contacts;
  • try sending a message to the domain administrator (which this person is) via special form, you will see a link to it in the whois information;
  • look at the “footer” of your site, perhaps at the very bottom the developer left a link to his site, email, or just his name;
  • call all possible people who were once involved in the creation of the site (yes, this is a whole detective investigation!);
  • use social media search, it really works!

It happens that, as a result of all efforts, it is not possible to restore access to your site’s domain. What to do in this case?

The best option for your business is to register a new domain for your legal entity. And the site is configured in such a way that a person visiting from the old domain is immediately redirected to the new one. AND search system is notified that the new domain is now the main one, and the old one is only its “mirror”.

Sometimes it happens that everything is set, but for some reason domain is not working and the site is unavailable. In order for a site to be accessed by a domain name, the domain name must be converted to the IP address of the web server on which the site is hosted. The global domain name system DNS is responsible for this conversion. For successful conversion, the following conditions must be met simultaneously:

  1. The domain must be registered and delegated
  2. Name servers to which management of the domain zone is delegated must correctly provide the IP address of the web server
  3. On DNS servers top level must be actual information about the domain

If at least one of the listed conditions is not met correctly, the site will be unavailable. Let's take a closer look at the principle of operation and basic diagnostic methods at each stage.

1. Domain registration and delegation

Domain registration occurs after its purchase. Our service allows in all popular areas. In essence, domain registration is entry into the registry domain zone top level information about your domain.

Delegation is the transfer of control of a domain zone to a specific name server. In order to delegate a domain, you must specify for it the addresses of DNS servers on which resource records for this domain will be created. In most cases, the DNS server addresses are provided by the provider when purchasing a domain or hosting; usually two servers are indicated. All actions are performed through the control panel, access to which is provided by the provider when purchasing a domain.

To check the status of a domain, you can use any online service Whois, for example whois-service.ru. If the domain is registered, you will see information about it.

Please pay attention to the following fields:

  1. "paid-till" - end date of the paid period. You need to make sure that the specified date has not yet arrived. If the service is not renewed, after this date the domain will be blocked until payment is received. If there is no payment within a month, the domain will be released.
  2. "state" - status. You need to make sure that the domain has the statuses " REGISTERED" And " DELEGATED" This means that the domain is registered and delegated.
  3. "nserver" - addresses of DNS servers to which management of the domain zone is delegated. You must ensure that the DNS servers are specified correctly. As mentioned above, usually these addresses are provided by the provider when purchasing a domain or hosting.

If, at your request, the system displays the message “Domain is free,” then the domain is not registered and further checks do not make sense; the domain must be purchased. Despite all the obviousness, inexperienced users sometimes make mistakes and try to link to a non-existent domain.

If everything is fine with the domain at this step, you can proceed to the next step.

The purpose of the check at this stage is to make sure that the DNS server to which management of the domain zone is delegated correctly provides a type “A” record, that is, the IP address of the domain. To check, we will use the command line utility “nslookup”.

Let's look at diagnostics using the domain “domchel.ru” as an example. The “Whois” service shows that the management of the domain zone is delegated to the DNS servers “ns1.rugion.ru” and “ns2.rugion.ru”, this means that each of them must contain an A record for this domain and give it upon request, let’s check This.

Let's open command line and run the command “nslookup domchel.ru ns1.rugion.ru”, where the first argument is the name of our domain, and the second is the name of the DNS server to which the request will be sent. By default, the utility requests an A record, so the record type is not specified in the request parameters. If in response to your request the DNS server returns the domain name and IP address (as in the screenshot), then everything is in order.

For example, let's run the command again, but specify a non-existent domain.

The server could not find the requested domain in its database and reported this.

If, when checking your domain, the DNS server reported that the domain was not found, first of all, log into the control panel and make sure that the A record exists. If a record has been created, you need to contact technical support provider, most likely the problem is related to incorrect operation of the name server.

If the verification is successful, we move on to the next stage.

3. Updating top-level DNS servers

In general terms, the way the Global Domain Name System works is that DNS servers are more high level contain information about DNS servers, more low level. Regarding our example with the “domchel.ru” domain, it follows that all name servers serving the “ru” domain must have information that the “domchel.ru” domain is served by the DNS servers ns1.rugion.ru and ns2. rugion.ru.

Considering that the state of lower-level domains is constantly changing, domains are registered, released, “moved” for service to other DNS servers, hosting IP addresses change, the database of upper-level DNS servers must be constantly updated.

Typically, after delegating a domain and creating resource records, information about this is distributed throughout the network within 24 hours, and only after that your site becomes accessible from anywhere in the world. At this stage, no action is required from the user, you just need to wait. If more than a day has passed, but the site is still unavailable, use the nslookup utility again. Let's execute the previous command, but specify any of the public DNS servers as the second argument, for example 8.8.8.8 - a public DNS server from Google.

So, let’s run the command “nslookup domchel.ru 8.8.8.8”

If the public server returned the domain's IP address, as in the screenshot, then information about your domain has already spread across the network.

If enough time has passed, but public DNS servers still respond that the domain is not found, contact the technical support of the provider that provided you with DNS servers for your domain; perhaps the problem is related to the transfer of information to the top-level name servers.

In addition to checking the response from public DNS servers, it makes sense to check the response from the local name server, which is specified in the settings network connection on your PC, as the problem may be caused by an incorrect configuration network adapter on home computer or incorrect work DNS servers of your Internet provider.

Let's execute the command “nslookup domchel.ru.” If a specific name server is not specified in the command parameters, the request will be sent to the local DNS server.

In the case where public name servers “know” the IP address of your site, but at the same time local server reports that the domain was not found, you need to look for a problem in the network adapter configuration on your PC or the DNS server of your Internet provider.

If, as a result of executing the command, you also received a domain IP address in response, then the domain name conversion at all levels is successful.

The steps described will help you quickly identify the problem or understand that it is not related to the domain name system.

(Last update: 12/04/2018)

Hello, my dear blog readers! Post updated! Due to the fact that Yandex combines interfaces for managing Connect and Mail for a domain, you have to update your entry. After all, the main thing for me is that the content for visitors is always relevant. Mail for your domain on Yandex- how much there is in this sound and so on. I recently created an email for my domain(site), now the email address looks beautiful, solid with info: . Have you thought about such mail? If yes, then come follow me.

Yandex.Connect is a set of services for team work. They work well with Mail for Domain

We will connect/set up our domain to Yandex.Mail(at first I created an email for the domain on, but I didn’t like it) completely free.

What is Yandex.Mail?

In spirit: Yandex.Mail is a free service from the Yandex company, with which you can create an email for your domain.

For example, if you have a domain name “your site.ru”, then you can connect it to Yandex.Mail and create the required number of mailboxes based on this domain like your site.ru, that is, an address with any login and address of your domain . Mail with the name of your site - fast, free and without spam. Free with unlimited box size. Beautiful address with any login (Aliases).

Yandex.Connect is a platform of services optimized for collaboration. Connect includes corporate versions of Yandex.Mail, Disk and Calendar.


Connect includes corporate versions of Yandex.Mail, Disk and Calendar

Compared to Mail for a domain, Yandex.Connect provides more options for managing domains and user mailboxes. You can connect new domains only in Connect. In Connect, the administrator will have more options - for example, he will be able to create a system of employee accounts that will reflect the structure of the company. Each department will have its own newsletter. This will save you from many routine tasks. It will be enough to assign a new colleague to the right department - and he will be subscribed to everything he should receive.

How to create an email with your own domain

To connect your domain to Yandex.Mail, you need to go to the page https://connect.yandex.ru/pdd/(you must have a Yandex account, if not, then you need to create one) and enter the domain name for your mail. Important: Only its owner can connect a domain:



Mail for a domain on Yandex

Then, click on the "Connect for free" button. After that, Yandex.Connect will be thrown into your admin area (Portal), where you can perform all operations with your domains:



Yandex Admin Panel. Connect. Mail for domain

A red icon means that your domain is not verified (if it’s your site, everything will be fine). Plus, opposite the section, you can add your other domains from here. Now you need to confirm the ownership of the domain by clicking on the domain in the right row. You have three options to confirm. The first two are the easiest. First way: meta tag:



Select a domain verification method and start checking

Add to code home page of your site (in the head section, just above it.) suggested meta tag. And run the scan. But please note that after the update WordPress template, you will have to confirm your rights to the domain again.

I chose the second option, in my opinion the simplest, html file. You just need to create an html file with the suggested name and the specified text inside the file and upload it to the root directory of your site. It's done like this. Open an ordinary notepad on your computer, paste the text into it and save it (file - save as..) with the suggested name. Next, upload the saved html file to the root directory of your site using FTP or a file manager. The root directory of the site is where site files such as .htaccess, robots.txt, index.php and others are located:



After the verification file is downloaded, wait about three minutes and click the “Run scan” button. After you confirm ownership of the domain, you will be required to add MX records from the domain registrar where you purchased it (domain).

Setting up DNS records for Yandex.Mail

To use Yandex.Mail on your domain, you will need to make certain settings DNS records.

MX records for the Yandex domain

The MX record points to the server that accepts mail for your domain. In order for your mail to be processed by the Yandex server, you need to create an MX record pointing to it.

Log in to your account where you have domains, select the one you need and then go to the section (all registrars are different, but something should be similar) DNS zone management. Create a new MX record with the following parameters:

Subdomain name - @
Record type - MX
Data - mx.yandex.ru.
Priority - 10

Here's how it is for me, for example:



On my hosting Beget, and you should have MX templates. For MX records beget



Managing DNS Records

Click on MX templates. You just need to click on Yandex and the entries will be added automatically. Save. After the text there is a video of the MX record.



MX templates for domain

Wait for the DNS changes to take effect (it can take up to 72 hours). The next step is to create an alias.

By default, your primary domain is the domain.yaconnect.com that you selected when you created your organization. You can connect one or more of your own domains - after that, you can make any of them the main one.

You can only have one primary domain. Additional domains become aliases of the main one. This means that letters sent to an address on an alias domain will end up in a mailbox with the same name on the main domain. For example, if you connected the domains example.ru and example.com, letters sent to , and , will end up in the same mailbox.

I see a box on the list. What it is?

The address of the form is the general mailing list of your organization. The newsletter does not have a separate mailbox. Emails sent to the general mailing address will be received by all employees of your organization.

How to create a mailbox?

Mailboxes in Yandex.Connect are linked to employee accounts. To add a new employee:

    Go to the Organizational structure page.

    Under the list of employees, select + Add → Add an employee.

    Configure settings and save changes.

You need to come up with a beautiful login for your mailbox, for example, this one is very popular - info or admin, or in general any one. For those who don’t understand it well, everything is described for you in the Yandex Connect help.

Ladies and gentlemen, I showed you one of the ways to create and configure mail for a domain, which is suitable for most domain name registrars. Please note that Yandex has instructions for setting up domains with some registrars and hosters, you can see if yours is on this list. On the page - instructions for setting up an MX record - https://yandex.ru/support/pdd/set-mail/mx.html#MX.

MX records for the yandex domain - Yandex.Connect. Video

I hope, friends, the instructions will be useful to you. And I won’t say goodbye to you for long, I’ll see you.

Try the free Yandex.Mail for Domain service.

Read about how to create, configure and use this service in our article today.

Yandex.Mail for a domain - what is it?

"Yandex.Mail for a Domain" is a service that allows you to integrate a domain name with free service "Yandex Mail", receiving all the benefits of the latter's work.

This service may be needed by the owner of a domain name who wants to make his mail unique, for example, “user_name@domain_name”.

The advantages of this solution are obvious and after connecting the service the user receives:

    the ability to create 1000 mailboxes (a large number is possible after submitting an application to increase the limit);

    convenient web interface for management mail accounts(blocking an account in case of dismissal of an employee, creation of a new one, etc.), as well as various additional features, for example: creating an alias, a mailing list, importing mail from others mail servers, etc.;

    tools for working with letters via a web interface (viewing office documents, listening to attached .mp3 files in the browser).

    protection against spam and viruses;

    ability to access from the web interface, email programs and mobile devices;

    the ability to install your organization’s logo in the web interface and select many different themes for the interface;

    Due to greater trust from other mail servers, Yandex.Mail emails do not end up on spam lists so often.

    calendar for organizing the working day.

Also to the list should be added the lack of need for maintenance system administrator.

And if you still need his services to set up the service, the price will be minimal.

On this moment the service serves about 300 thousand domain names and about 4 million mailboxes.

We create and configure Yandex.Mail for a domain

When starting to set up this service, you must already be registered in the Yandex.Mail service and own a certain domain name for which the settings will be made.

Step 1. Connection and domain verification. At this stage, the person who wants to use the service must prove that he is the owner of the domain name.

Verification usually takes no more than 24 hours and once the domain is confirmed, the administrator has access to all functions.

Go to the confirmation page and select one of the proposed methods for confirmation:

    creating a subdomain with a specific name generated by the system;

    changing the contact email address to the address containing the domain name for which registration is being carried out.

The first two methods are simpler than the last. In our example we will use the first method.

We create a file in Notepad (we name it as the system indicated), place the system-generated text in it, rename it to .html and upload it to the root directory of the site.

After completing these manipulations, click the “Check domain ownership” button.

Step 2. Setting up MX records or domain delegation Yandex .

If the domain name was registered only for the purpose of using a unique name domain for company email addresses or for personal purposes (to emphasize individuality), it is recommended to use Yandex domain delegation.

In this case, you will only be able to use Yandex services, but all settings for your domain will be made automatically.

If the domain is used for a website located at a certain hosting provider, the best solution there will be an MX recording setting in its control panel.

For the convenience of users, the company has posted on the official website information on setting up a domain for the most popular registrars and Internet providers.

Setting up an MX record

Setting up an MX record is different for each service, so we’ll limit ourselves to general description without being tied to the interface of the hosting provider or registrar.

By going to the administration panel, you need to delete all existing MX records that do not point to Yandex servers, after which you should create a new one by selecting priority - 10, and in the destination (data) field specify mx.yandex.net.

The configuration results can be seen by following the link. If you did everything correctly, the status “Waiting for installation of MX records” will change to “Connected”.

Note! In some cases, hosting providers integrate settings for the most popular services, incl. and for Yandex.Mail, in this case the setting is simply a matter of checking the box in the required field and saving the changes.

After setting up MX records, you can go to the My Domains page and make sure the settings are correct.

If a domain is delegated to Yandex, its functionality will be ensured by the company’s servers.

The setup consists of two stages of editing on the Yandex side and on the side of the name registrar or hosting provider.

To delegate, you need to go to the My Domains page, select a domain to delegate to Yandex, follow the “DNS Editor” link and make sure that all the necessary data is included in the list of DNS records.

Important! If any entry is missing, add it using the appropriate button.

On the domain registrar side, you need to change the NS settings of the domain, specifying dns1.yandex.net and dns2.yandex.net as the primary and secondary DNS servers, respectively.

If your registrar interface has fields for IP addresses, they should be left blank.

After some time, your domain will be delegated to Yandex. To do this, visit the My Domains page.

Mail for a domain is a beautiful e-mail address indicating that it belongs to your domain. We can say that mail for a domain gives you individuality, since not everyone can create mail on a specific domain, for example site.ru, but only its owner. This article will discuss the process of registering and setting up this service.

Step 1. Connecting a domain

How to set up email for a domain?

First of all, you must create an account on Yandex. If you already have it, then go straight to the section. Enter your domain in the field and click on the button Connect domain.

Step 2. Confirm domain ownership

You will be given several options to verify domain ownership:


Choose the first, easiest option. You need to create a .html file with specified name and content and upload it to the root directory via FTP. Read more about ways to confirm domain ownership.

We are waiting for domain ownership verification.

Yandex does not scan domains instantly, so you will have to wait. The settings page will indicate what time the following check will take place:

If you did everything correctly, then after the specified time you will see a message about the successful confirmation of domain ownership, and the domain status will change to Waiting for installation of MX records.

Step 3: Set up MX records

In Yandex, you can configure MX records in two ways:

  1. Delegate the domain to Yandex - in this case, setting up MX records will happen automatically, but the domain will be linked to Yandex, and not to hosting, so we use option 2:
  2. Create a new MX record yourself through the control panel of your registrar/hosting provider with the following parameters:
  • Subdomain name - @
  • Record type - MX
  • Data - mx.yandex.ru. (necessarily with a period at the end!)
  • Priority - 10

With some domain registrars and hosting providers, for example 2domains, you can configure MX records automatically in your personal account/control panel.

If you did everything correctly, after a while your domain will connect and you will see the following message: Domain connected.

Step 4: Create a mailbox for the connected domain

After we have connected our domain to Yandex, we can create up to a thousand mailboxes!

In the My domains section, under our domain, select to add a mail box


We register the mailbox login, set a password for it and click Add.

After adding there will be a message stating that new box added successfully.

Select our created mailbox and select Configure:


The following options are available to us:

  • Change password,
  • Block your mailbox
  • Delete mailbox,
  • Add a mailbox alias.

Let's take a closer look at the mailbox alias. Alias ​​- an alternative e-mail address for a specific mailbox. You can create an alias for a previously created mailbox. For example, you created , and added an alias to it. Thus, if you send letters to , they will still arrive at the address. I think everything is clear.

And the last thing you need to do is complete pre-registration. Click at the very top of the Login to mail page, enter your login (you can do it without @domain.ru) and the password for the mailbox, the following page will appear:

Fill in all the data (First Name, Last Name, Gender, password recovery question and answer, e-mail to contact support (optional), Date of Birth), enter the security code from the picture and click Complete registration.

All! Now the mailbox is accessible through the Yandex.Mail web interface. You can also use the mail program. It is very comfortable!

Connect domain to Yandex You can by going to https://pdd.yandex.ru/domains_add.

In order to connect a domain, you need to log in (if you do not have account on Yandex, you need to register). After authorization, you need to enter your domain in the field next to the “ Connect domain" and click on it.


After this, you will need to confirm your rights to own the domain. Yandex offers to do this in three different ways:

  • by posting an HTML file;
  • by creating CNAME records for subdomain;
  • by changing the contact email for the domain ( this method we do not consider it because we consider it less convenient and longer. Changing the contact email for domains registered through us is done through a request to the support service. In addition, for domains in international zones, you will also need to provide a copy of your identification document).

Domain verification using an HTML file.

To confirm this method, you need to create a file with the name specified by Yandex and add the specified line to it. Most quick way do this - using our File manager . Go to Control Panel in " File manager».


In the window that appears, enter the file name and click " OK».


Open the created file double click left mouse button and fill out in accordance with the requirements offered by Yandex.

Verifying a domain using a CNAME record

To confirm this method, you need to create the specified Yandex subdomain and write a given entry for it CNAME. You can create a subdomain in the " Subdomains" To do this, go to this section, then select your domain from the list and enter the name of the desired subdomain. Fill out the remaining points as shown in the figure. Click the button Add a subdomain».

Now you need to go to the section DNS.

Select your domain from the list, then in the list DNS zones Click the button opposite the zone with your subdomain " Open edit mode". A form will appear approximately as in the figure below. You must select CNAME and enter the required entry. Then click " Save".

After completing any of these methods, go back to the Yandex page and click " Check domain ownership"If everything went well, then we move on to next step- at a construction site MX records for the domain.

Setting up MX records.

After confirming the domain, you need to configure MX records.

For this purpose in Control Panels you need to go to the section again DNS and select from the list the domain that you connected to Yandex.Mail. Now press the button " Open edit mode" opposite the subzone with the domain name. Use ready-made template for Yandex (just click on the button MX templates and select Yandex) and click the button " Save". You can also enter the required entries manually, without using a ready-made template.


We return to Yandex and check the shift MX records. This process is not instantaneous - it will take 10-15 minutes to update MX records. After completing the verification, you will be able to create the ones you need mailboxes on the Yandex.Mail service.

Good luck! If you have any questions, please write us a ticket from Account Control Panels, chapter " ".

Free for any domain registered or maintained by the site

Connect Yandex.Mail for your domain for free and you will receive:

  • A beautiful email address with any login and your domain address;
  • 1000 email accounts that you can distribute to your friends, relatives and acquaintances or for your business;
  • Convenient interface for managing mail accounts (blocking mailboxes and creating new mailboxes, changing passwords, etc.);
  • Ability to set your organization's logo in the Mail web interface.

Access to mail via a web interface (from any computer) and mail programs via POP3/IMAP protocols

Calendar for organizing your workday, scheduling meetings and maintaining to-do lists

Yandex mail on your domain is convenient service for representatives of small and medium-sized businesses, which makes it possible to receive corporate email for a domain. Clients will be able to use mailboxes that look like “[email protected].”. The Yandex service is very popular due to its advantages:
- familiar visual design of mail;
- effective spam filtering;
- effective virus scanning of files arriving by mail, and so on.

Customers who prefer Yandex also have access to other services - Disk, Music, and so on. To use them, just log in to the site. Customers who choose Yandex will be able to register 1 thousand mailboxes and manage their mail through a convenient online interface or API.

How do you set up Yandex mail for a domain?

To connect Yandex mail for your existing domain, you should follow a few simple steps:
- Log in to our website, go to the domains section.
- Select the domain to which you want to connect mail and click on it.
- Go to the “Mail and services for business” tab.
- Move the slider located next to the item with “Yandex” to the “ON” position to enable mail on the domain. Then you will be taken to the Yandex mail site. There you can find all the instructions you need to prove your domain ownership.
- Log in to Yandex services to save data about all connected services in your account.

The further procedure for connecting domain mail depends on the DNS servers used. If you use free ns1..site from the site, then all the required information will be transferred automatically. The service will start working immediately after Yandex verifies the rights to the domain. If you use other DNS servers, then all data will have to be transferred manually. The information that is necessary for a domain to be verified in Yandex can be obtained in the “Information for manual settings service", which is located in the service control panel. After this, mail for the domain will work.

If you don’t have a domain yet, Yandex is not connected, then use the services of the website. You can choose any free name in the domain zone of interest..

I mentioned that when changing hosting provider you can do domain transfer between the old and new hoster. To do this, at a minimum, you will need to find out which organization is the main one. Registrar our domain and write a letter to this organization with a request to perform a transfer between hosters, in most cases attaching a scan of the passport to this letter (to confirm the identity of the domain owner). In addition, each Registrar may have its own special conditions and requirements necessary to satisfy such an application. However, there is another option for managing your domain. You can transfer the domain directly to the Registrar himself and receive full access to manage a domain directly from the Registrar's website. This will allow us to move away from dependence on any specific hosting provider and freely manage our domain without having to perform a domain transfer every time we change hosting.

However, it is worth understanding that such “freedom” has its price, and if the domain is at the Registrar under our direct control, then we will have to pay several times more for the domain name every year. For example, when registering a new domain in the .RU zone through any hosting provider, the cost of annual payment for such a domain will fluctuate around 140-150 rubles, while when registering a domain directly from the Registrar’s organization, the cost of annual payment will already be around 140-150 rubles. around 500-650 rubles.

I think here, in order to clarify the terminology, it is worth explaining how I understand and share for myself the concepts of hosting provider and Registrar in the context of a conversation about the registration/renewal of Internet domain names. Registrar is an organization that has the right to register and sell names in first-level domains such as RU, COM, NET, etc. in accordance with the agreements ( accreditation) and the rules of international Domain Name and IP Address Management Corporations - Internet Corporation for Assigned Names and Numbers (ICANN). On the Internet you can easily find a list of accredited Registrars for top-level domains, for example for the RU zone such a list can be found here -Accredited registrars in the .RU and .РФ domains . Most hosting providers are not Registrars but are Registrars' partners, that is, in essence, they act as intermediaries between accredited Registrars and the final owners of domains. Hosting providers buy domain names from Registrars in large quantities and at discounted partner prices and that is why they can afford to distribute domains to clients at low prices.

So, in this note, we’ll look at an example of how to take away the ability to manage a domain that belongs to us from a hosting provider and move on to independent management directly from the Registrar’s website. As last time, we will perform all manipulations using the example of a domain IT-KB.RU

At the time of writing this note, the IT-KB.RU domain is managed by the hosting provider IHC.ru, which we previously used. In this case, the domain delegation was performed to our current hoster – SmartApe.

First of all, let's find out which organization is the main Registrar of our domain. To do this, you can use the online service WhoIs on any of the Registrar's websites, for example RU-CENTER:

In the received information about the domain, we are interested in the attribute value registrar

As you can see, the main registrar of our domain is the company Ragtime, here is the URL of the Registrar's website. Now you can go to the Registrar’s website, find out the contact details of its technical support and ask a question about the possibility of direct domain management through the Registrar’s website without the participation of intermediaries (hosting providers).

Fill out all the required fields in the form WITH REAL DATA, since later we will have to confirm them with a scanned copy of our passport. Check the box that agrees to the processing of our personal data and press the button Save.

At the end of the questionnaire, once again check the box indicating consent to the processing of our personal data and click the button Save, after which a list of saved profiles will appear, where next to the newly created profile click on the link Confirm details.

Here we need to attach a scan of your passport

As indicated in the instructions on this page we do color scan of passport on the pages 2-3 (basic passport data), 5 (and the following pages with changes in registration), 19 (history of passport replacement). Before sending scans of passport pages to the Registrar's website, graphic editor I added clear, readable text to each page (or you can add a watermark) “Copy for webnames.ru”. Well, just in case, to exclude the possibility of using this scanned copy in inappropriate directions.

When sending scans, a request to technical support will be automatically created and we will be informed of the ticket number, by which we can subsequently track the verification status of the scanned copy of the passport.

Literally 15 minutes later I received a letter in the mail regarding an open application stating that my passport details had been confirmed.

After that, in the site menu Personal Area > Form feedback create a new application in free form with a request to transfer

After this, a new application will be created and within approximately one business day (I received the letter in about an hour) we should receive a letter by e-mail about the status of the task - either the domain was successfully transferred to the Registrar or not (with a description of further actions to resolve problems). In my case, the letter arrived within half an hour:

Management of the it-kb.ru domain has been transferred to your account.

After a successful domain transfer, we can enter the Registrar's website in the section Personal Area > My domains and services and make sure that we can now manage our domain.

On the Registrar's website in the future you will need to top up your balance. personal account(In chapter Personal Area > Top up balance) and enable the domain auto-renewal option (in the section Personal Area > My domains and services > Domain management) so as not to “miss” your domain.

In turn, on the website of the hosting provider from which the domain was transferred, information about the domain registration service should after some time change its status to inactive and now you can say goodbye to the old hosting provider with peace of mind.