If you are tired of calling an operator for hours to resolve various issues, looking for commands and numbers to manage services, and you want to manage your SIM card yourself, now this is possible with a personal account from Megafon.
If you want to use the service for the first time, we will tell you how to log in Personal Area Megaphone to access all data.
The first login to your personal account is a kind of registration when you receive your password. In order to be able to visit the account, which is also called the service guide, you need to remember this password:
- log into your personal account by entering search bar address https://lk.megafon.ru/login/;
- indicate in the field "Phone number" your phone in format +7 or starting from 8;
- from the same number send a request in the following format * 105 * 00 #;
- receive via SMS the code that you will need to enter the service guide;
- remember or save it for yourself.
Now with this password you can visit your personal account to manage your SIM card, tariff plans, services, subscriptions, paid options, purchase packages of minutes, traffic, SMS, order account details, find out the balance of data on packages, bonuses, on the account, contact chat with an operator-consultant, study the description of services from the company and much more.
If you lose or forget this password, you can always get a new one by sending a request from your device * 105 * 00 # .
There is also additional ways obtaining a password: by sending an SMS to 000110 with the text “00”, as well as by calling 0505, where voice prompts will lead you to the point "Tariff plans and services", and you will receive a random access code. You can use it to log into your personal account.
Authorization instructions
Your personal account is available both in the web version via a link and as an application. Authorization will take you just a few seconds. To do this, follow these steps:
- Follow the link from your PC or smartphone or tablet https://lk.megafon.ru/login/. If you are using a mobile application from Megafon "Personal Area", then launch it on your device by selecting it from the menu.
- Enter your phone number, this should be the number from which you first logged into your personal account. If you are visiting the page for the first time, please provide your Megafon number.
- Enter in the “Password” line the code that you received during registration; it should have been sent to you as a notification. If you forgot your password or lost it, restore it by sending the command * 105 * 00 #.
- Click "Login" to start managing and you will be taken to the main page.
How to log into your personal account from a modem?
Logging in from a modem is done in exactly the same way. You receive the password for the first time by inserting a SIM card from it into your mobile phone, and then use it to log in. Now visit the office https://lk.megafon.ru/login/, indicate your number, the password you received, click “Login”.
How to visit Megafon's corporate personal account?
You can log in to your corporate personal account using other methods. This service offers additional features: ordering, receiving documents for reports, changing the tariff, controlling limits and setting them, information about activated options, replacing, restoring SIM cards, linking numbers to company employees.
If you are not yet a corporate client, you must sign a corporate service agreement with Megafon. This is possible even with 1 number. To do this, you need to be a lawyer, notary, legal entity or private entrepreneur.
If you are already corporate client, you can get the password in two ways:
- at the Megafon office by writing a statement, an example of which will be provided to you by a specialist;
- by contacting Megafon support by email [email protected] so that they send you a sample application to receive a password in your personal account.
Login to the corporate account is carried out using the link https://b2blk.megafon.ru/sc_cp_apps/login, for which you need to enter your login and password as indicated on the page.
What should I do if I can’t log in?
Many clients have at least once encountered the problem that the password does not arrive after sending the request * 105 * 00 # . In this case, you need to try dialing another command * 105 * 01 #. If you still don’t receive the code, try inserting your SIM card into another phone.
Some phones do not work with these features. Often these include old-style mobile phones. If the problem cannot be solved, contact a Megafon service center in your city or call 0500 and wait for the operator to respond. You can also ask a question in the chat on the Megafon website.
Megafon, like other mobile operators, has its own official website, by visiting which each subscriber can register in their Personal Account and manage their account. This online service opens up many opportunities and creates comfortable conditions for mobile users.
Description and functions of LC Megafon
By registering in Megafon’s Personal Account, a subscriber can:
- Control expenses;
- Monitor the account status;
- Top up your balance;
- Switch to other tariff plans;
- Activate the options you like and, if necessary, disable them;
- Receive detailed information about payments and more.
How to register in LC?
To register in your Megafon Personal Account, you can use one of the methods described below:
- Call the number back and follow all operator prompts service center. After this, the subscriber will receive a password to log into the personal account, and the login is the mobile number from which the call was made.
- Send an SMS without any text to the number . The response message will contain the password.
- Dial a combination of numbers and symbols *105*00# In this case, an SMS will also be sent indicating the password.
Login by phone number to your MegaFon personal account
If a subscriber needs to log into his Personal Account, this can be done on the official website of the mobile operator:
On the menu at home page You must select the appropriate section and, using your login and password, enter your account.
Now the subscriber can quickly manage his account, receive necessary information and to do this, you don’t need to leave your home or spend hours calling the operator.
If the wrong password is entered five times, the entrance to the account will be blocked. To unlock you need to dial a combination *105*00# and click on the call key.
Personal account from a smartphone
Personal account for corporate clients
To do this, you need to go to the desired section on the company’s official website and click on the login button.
To gain access to your Personal Account, you must visit any branch of the Megafon operator and write an application or send it by email. If you enter the password incorrectly two times in a row, a security window (captcha) will appear. If the client has forgotten his password, then to restore it he must click on the “Forgot Password” button. After this, you will be asked to enter the login and password specified during registration.
Service guide
You can activate/deactivate options and switch to other tariffs by calling the customer service at toll free number. By following the autoinformer's prompts, you can perform the desired operation.
LC capabilities are available not only within the network coverage, but also when in a roaming zone.
Video access
For mobile devices, supporting 3G network, it is possible to make free video calls to the number. This service allows you to switch to another tariff package, check your balance, and order available options. But in order for commands to be executed successfully, the Service Guide must be activated with the appropriate access level.
Service guide from your phone
This method is applicable for iPhones, Android mobile devices and cell phones that support Java applications. To receive a download link mobile application, you need to dial the combination *105*55# and click on the call key.
VKontakte Service Guide application
This application opens up all the capabilities of Megafon’s Personal Account. Now subscribers who are active visitors to social networks can, without leaving their account, manage their account, receive various information about expenses and connected services, change tariffs, etc.
Interface
For newly registered subscribers, a special online guide is provided that will tell you how and what to do in your Personal Account. Hints are very clear and provided for all sections. If necessary, they can be removed by simply clicking on the cross located in the top left corner of the window that appears.
To prevent various Internet access failures and other problems, dynamic loading of information is provided, that is, in the case of large volumes, it will not be loaded all at once, but gradually as the user views it.
Other features of your Personal Account
When working in your Personal Account you can:
- Export data. If the subscriber is interested in some tabular data, then they can be transferred to another medium;
- Sort information by specified criteria, etc.
To obtain detailed information about your MegaFon Personal Account, you need to go to the “About the System” section.
Concerned about its clients, it offers a wide range of services, useful options, favorable tariffs, and, not unimportantly, managing your own number using your personal account tools. To achieve this goal, numbers are used service telephones, and USSD commands Megaphone. Armed with such technologies, you can manage your personal number directly from your phone, even without access to the Internet. Where can I get a list of useful MegaFon numbers, and also get brief information about their purpose? Our short article can tell you about all this.
So, let's look at the necessary and useful numbers from MegaFon: All kinds of reference and informational numbers; Numbers for managing a current account and resolving financial issues; Numbers that control the tariff model and a number of related services. This review will also provide emergency numbers.
Helpful reference numbers
One of the most significant and authoritative numbers of Megafon is rightfully considered the help service - 0500 . Many problems are solved thanks to this number. MegaFon's help desk will help you get answers to important questions, as well as connect the necessary service, or disable one that is no longer relevant. This service will help you understand any setup using voice prompts that guide you through automatic mode.
What is noteworthy is that this service provides access to its service around the clock. You can reach MegaFon's helpline not only from mobile phone, but also from the city. For this purpose, the number 8-800-550-05-00 is registered on the network, which is a complete copy of the above-mentioned service. It contains in its database the same information as short number, and is an indispensable assistant in managing various functions.
Love to travel and visit different countries? In this case, the number +7-926-111-05-00 is just for you. A number dialed in this format will allow you to call MegaFon's helpline from any country on the globe. By the way, connection to the help desk from international roaming will be free.
Next number help desk– this is a number with a voice automatic assistant. By calling mobile number 0505, which is free, you can get detailed information on all your questions. The automatic intelligent informer works around the clock, without interruptions, failures and a string of queues.
List of emergency numbers
- 101 – call fire departments;
- 102 – police call number;
- 103 – ambulance;
- 104 – gas emergency service;
- 112 – operational and emergency rescue service (Unified Service).
By dialing the number emergency service Using the voice menu, you can easily contact representatives of the fire, gas, medical and police departments.
Certain mobile phone models can also accept regular emergency dialing numbers – 01, 02, 03 and 04.
USSD balance management commands
We already know the most necessary and important MegaFon helpline numbers. Now let's get acquainted with the teams that are responsible for balance. The main USSD command is *100# , which determines the current account of its owner. This simple number can be learned easily or entered into your contact book.
If when using the command *100# If you have problems (the information is not visible or it is difficult to discern), then you can always find out your balance by calling 0501. The autoinformer will tell you this.
Next USSD request *550# informs about the detailed balance. Comes to your mobile text message, which displays the following data:
- Available funds;
- Granted limit;
- Current balance.
Available funds are the sum of the current balance and the cash limit provided by the operator. In order to receive information about available minutes, SMS and Internet traffic, there is a command on the MegaFon network *558# . By sending such a request to the operator, in a few seconds you will receive a comprehensive answer to your question.
Mentioning all the useful operator numbers for managing a cash account, one cannot fail to mention the bonus program. To find out the balance bonus points need to send a request *105*5# . This request will also help you exchange your points for a variety of rewards.
Team *512# will allow you to see information about five latest write-offs from your cash account. In a few minutes, an SMS will be sent to your number with a transcript of the latest charges. The command is very useful for identifying money leaks from your phone balance.
USSD commands Megafon with zero balance
Let's look at some Megafon USSD commands that are directly related to the balance, from the “Possibilities at zero” category:
- *144*subscriber number# - USSD command for the “Call me back” service. Having sent such a request with the number of the called subscriber, he will receive a short notification asking him to call back;
- *143*subscriber number# - USSD command, which implies topping up the account of the subscriber who sent such a request. And the request itself indicates the telephone number of the subscriber you are contacting with the request;
- *550*1# - USSD command, which makes it possible to activate a useful service - Credit of Trust. What does this mean? The Megafon company allows its clients to obtain a credit limit, with the help of these funds they can use all the services provided;
- *106# - USSD command, which makes it possible to activate the Promised Payment service. This command allows you to borrow money from the operator if this moment no for replenishment. By sending such a request to the operator, you receive a certain amount of money into your current account.
You can learn more about the services from the “Opportunities at Zero” section on the MegaFon website, on our website, or ask the operator about the question you are interested in.
Megafon USSD commands for managing services and tariffs
The most necessary Megafon USSD commands are those that make it possible to manage your tariff plan, balance and services. This includes the simplest command that allows you to control the connected this number paid services. Having dialed the combination *105*503# , you will receive detailed information about the amount spent from your account.
WITH using USSD teams *105# You can manage services and tariffs on your number. And it is not necessary to do this only through the “Personal Account”. This request gives the subscriber a solid opportunity. Namely: disabling or connecting certain services, managing tariffs, working with bonus program, obtaining a variety of reference information. Using this tool, you will solve a lot of questions that interest you.
Useful USSD commands Megafon
- *105*37# - a request that allows you to find out the tariff plan you are using;
- *205# - to avoid searching for your number for a long time, dial this combination;
- *105*503# - a request that makes it possible to obtain a list paid services, assigned to your number.
Personal Area mobile operator Megafon allows you to control expenses for telephone communication, quickly get details of conversations and disable unnecessary services. Always available to subscribers full information about the account: balance, list of connected services and their cost. Details of conversations over the last two months can be obtained completely free of charge.
Through your Megafon personal account you can top up your account using bank card or by bank transfer. It is possible to activate rewards as part of the subscriber loyalty program called Megafon-Bonus. Through the web interface you can get a discount on sending MMS and SMS, as well as mobile Internet services using the GPRS protocol.
The personal account for individuals is activated automatically, the password for it will be sent via SMS. Legal entities and corporate subscribers will have to contact the company’s contact or operational center to connect to the service. Access to the web interface of the account is completely free. Moreover, when using the service " Mobile Internet»traffic to neg is not paid, so you can enter it even with a zero balance.
There are three levels of access to Megafon’s personal account. The first allows you only to receive information about the status of the account, but not to perform any operations on it. The second allows you not only to view information, but also to perform actions with the account, but only by your number. The third allows you to view data about other numbers and accounts, as well as perform actions on them. These access levels are needed to implement parental controls, and such for delimiting the powers of employees of various enterprises and organizations.
The megaphone personal account and all its capabilities attract the interest of subscribers not only with a wide range of features and functions, but also with the opportunity to participate in various promotions and monitor the status of their bonus account in real time.
The Personal Account self-service system provides users with the opportunity to monitor the status of their personal current account, receive comprehensive information about charges and payments, makes it possible to change their tariff plan, makes it possible to order additional services, as well as optimize costs by choosing the most profitable tariff options.
The functionality of the Personal Account makes it possible to manage the communication services provided by Megafon directly from the screen of a mobile phone, tablet or computer in just a few steps.
How to create a Personal Account
Access to your Personal Account is carried out using a login and password.
Acts as a login phone number subscriber
You can get the password in 3 ways:
- Using a mobile phone, dial the number 0505 and then simply follow the instructions of the voice informant.
- All you need to do is send a blank SMS to the number 000110 . You will receive an SMS message with a password in response.
- Take advantage of USSD requests - dial a combination of numbers and symbols *105*00# and make a call. A password will be sent as a response.
Access to your personal account using USSD request. This service is available to all mobile phone owners. It will make it possible, by sending a simple request, to receive comprehensive information about your tariff plan, as well as change it, disable it, connect various Additional services, provides the ability to activate the promised payment, and much more.
To enter the USSD information menu, just dial the combination from your phone *225# and press call.
Sending any USSD command as one of the types of personal account services is free.
Dial and send different combinations correspond to different services. Setting the language in which it is desirable to receive information: if there is a need to set the display of USSD services in Latin graphic display, you need to send a request *160*1# , to change to Russian - *160*2# . This service will eliminate the appearance of incomprehensible hieroglyphographic and other incomprehensible symbols.
It must be remembered that in the event of a transliteration on the subscriber number, that is, a graphic display in Latin letters of the Russian language, as well as vice versa from Russian to Latin, the requested changes begin to take effect starting at 8 a.m. the next day.
To receive information using your personal account, you need to dial the appropriate combination and click “Call”:
- access to the service and account management menu - *105# ;
- to receive a password to your personal account - *105*00# ;
- to get current information about your balance - *100# ;
- find out your number - *205# ;
- to check the connection of paid services - *583# ;
- to find out current tariff- sequence is typed *105*1*2# ;
- to get information about the remaining megabytes, SMS, minutes - *558# ;
- information about recent expenses is available upon request - *512# ;
- request “My latest payments - sequence of characters *105*1*4# ;
- order a dental account - *105*2300# ;
- information about expenses for the current month - *922# ;
- changing options and services - *105*2# ;
- information about the tariff plan - *105*3# .
Connection service additional traffic requested using combination dial *370# .
In your personal account using USSD services you can also obtain various reference information:
- about available bonuses - *115# ;
- location of the nearest communication salon - the sequence is determined *123# ;
- block number - dial sequence *105*2041# ;
- getting your phone settings - *105*6# ;
- support verification telephone, as well as a 4G SIM card - *507# ;
- information about the number's affiliation with the operator - *629# ;
- change USSD menu language - *160# ;
- connection of the “Promised payment” - *106# ;
- send a request “Call me” - dial the sequence *144*+79xxxxxxxxx# where “xxx...” is the number of the subscriber from whom you are requesting a call;
- request “Pay for me” - dial sequence *143*+79xxxxxxxxx#, where xxx... is the number of the subscriber you are contacting for help.
Personal account as a Web interface
You can take advantage of all the benefits of your Personal Account not only using your mobile phone, but also using a computer connected to the Internet.
In order to use the services of the “Personal Account” using the Internet, you need to go to the Megafon company website and click on the “Personal Account” icon. The user will be asked to enter a login (phone number) as well as a password in the appropriate fields.
Also, to prevent multiple automatic registrations, as well as access by robot programs that send messages, you will need to enter a captcha (CAPTCHA) - a security code that will be displayed on the page.
The phone number is entered in 10-digit format starting with 9 as the first digit.
Access to the “Personal Account” web interface is free. At the same time, if you use the Mobile Internet service, GPRS traffic is not paid for. In accordance with the tariff plan used by the subscriber, operations for managing the “Personal Account”, as well as obtaining information using the Personal Account, are paid.
Access levels
There are several access levels in your personal Web account:
- Viewing only. The user can view information about the status of the Personal account, subscriber number. Taking any action to Personal account impossible.
- Subscriber management. You can view information about the status of the subscriber and Personal Account with the ability to perform actions only using your personal number.
- Account management. The user can view information about the status of the Personal account, numbers - both his own and others defined for the Personal account, as well as make various actions by numbers.
Features of the Personal Web Account
Your personal account Web interface will allow you to:
- order a one-time detailing to your address Email, as well as manage black lists;
- activate various discounts on calls, internet, MMS, SMS;
- find out about the remaining minutes provided, as well as Megabytes, MMS, SMS that were received as part of various offers;
- make payments using a bank card;
- send SMS messages within the Urals to MegaFon subscribers;
- take part in the loyalty program called “Megafon-Bonus” and activate various rewards within its framework.
Using your Personal Account to use the Megafon-Bonus program
Your personal account is an excellent tool for working with all the benefits that participation in the Megafon Bonus program provides.
The principle of Megafon-Bonus is quite simple. User cell phone, which is connected to cellular communication Megafon company, accumulates bonus points. In the future, they can be exchanged for different profitable offer or communication services.
At the end of the month, accumulated bonus points are awarded for using the services provided by Megafon.
To become a participant in this program:
- just send (free) to the number 5010 SMS with number 5010 ;
- send USSD command *115# ;
- dial USSD command *105*5# on your mobile phone;
- connect through your Personal Account.
There is no fee to participate in the program.
Bonus points for those taking part in the program are awarded for using all major communication services. The points received are subsequently exchanged for services presented in the catalogue.
Subscribers of Moscow Megafon, excluding corporate clients, can participate in the program.
Program participants mean individuals, with whom an Agreement has been concluded providing for the provision of communication services with the allocation of a number.
Bonus points are calculation units that are provided to program participants for paid communication services, as well as for the services they use.
Program participants are given the opportunity to use these points to exchange for various discounts. They are not used in cash or equivalent.
The bonus account, the status of which can be found in your Personal Account, is designed to record accumulated points, their quantity and use.
The terms of the agreement on participation in the program represent a public offer drawn up within the legal framework of the Russian Federation.
The billing period in the program is one month.
If within a month the subscriber has not made a single exchange transaction for the services or discounts provided in the catalog, his participation in the program is automatically suspended.
Megafon subscribers can find out information about the number of accumulated points not only in their Personal Account. You can also send to the number 5010 (free service) SMS with the text “0”.
In his Personal Account, a Megafon subscriber can instruct the operator to transfer his advantage in the form of points to another participant in the program. The possibility, conditions, and procedure for transferring benefits are specified in the terms and conditions of each promotion.
If a subscriber decides to take part in the bonus points program, you should carefully monitor the progress of the promotion. The operator, as a rule, reserves the right to change the list of services for points, as well as the terms of the promotion, without appropriate notification to the subscriber.
"Support" option
By selecting this option, the user of the Personal Account in Megafon gains access to a section that contains the most frequently asked questions and qualified answers from specialists to them.
To do this, just click on the subsection that most closely matches the content and meaning of the subscriber’s question. Graphically, subsections are displayed on the screen as a line.
Personal account on the social network “VKontakte”
With this feature, without leaving your profile in social network Without going to the operator’s web resource or contacting the contact center, you can enjoy all the benefits of your Personal Account.
- control the status of the subscriber’s account;
- obtain information about accruals and payments;
- change the tariff plan;
- use tariff options to minimize costs;
- order additional services;
- obtain information related to room service.
At the same time, using the opportunities that the “Wall” provides, you can be aware of everything that your friends have done using the Application, add your favorite numbers, activate express payment cards, rewards, expand the black list, and send SMS.
You can also use all the functions of the social network as usual.
Personal account for iPhone and Android smartphones
For those subscribers who use smartphones with operating systems Android and iOS offer specially designed applications that provide more convenient and comfortable access to your Personal Account and use of its functions.
These applications make information available:
- about the discounts provided;
- about the current balance;
- about the tariff plan;
- about payments, as well as accruals by number;
- information about tariff options, as well as connected services.
The application interface allows you to control your phone by performing many actions:
- disable and enable options and services;
- change the tariff plan;
- for a period of no more than ninety days, install free of charge blocking of communication services for the desired period;
- order detailed invoices by fax or email;
- activate various rewards that were received as part of Megafon-Bonus.
Applications for smartphones with operating systems Android systems, as well as iOS, are downloaded from the Internet and automatically installed on the gadget. After installation, an icon appears on the desktop, clicking on which launches fast access in "Personal Account".
When using this application, the password for accessing your “Personal Account” from a smartphone is obtained in the same way as in the case of obtaining a password for the Web interface.
Installing applications is free. At the same time, within the boundaries of the territory home network GPRS traffic when working with applications is provided free of charge.
If the application is used abroad or in other regions of the Russian Federation, payment for traffic is made in accordance with the roaming rates of the guest network.
Using your Personal Account using the Voice Menu
This service makes it possible to obtain information about the account status, as well as manage services using a voice call from a mobile phone.
The service connection and information menu (dial +79221110505 or 0505) provides the following options:
- disable and connect additional services;
- control and manage tariff options;
- change tariff plans;
- block numbers;
- manage the options of the Megafon-Bonus program.
To perform one or another required action, you need to follow the instructions of the voice informant.
When using roaming, dial the number 0505 is not carried out, but to the number +79221110505 is charged according to roaming tariffs.
Using your personal account using SMS
In this case, managing the functions of your Personal Account and obtaining information occurs by sending SMS requests from a mobile device.
With their help you can:
- disable and activate discounts, as well as additional communication services;
- change the tariff plan;
- receive information about payments being made;
- receive information about connected services and options;
- get title information tariff plan, packages and the amount of available traffic in them.
Access to your Personal Account via SMS is free. Messages sent to numbers 000105 , 000100 , 1410 , 000161 , 1100 , 5037 , others in the Urals are not charged.
About creating a personal account and its functionality - information in the video
Recovering a lost or forgotten password
For individual users, it is enough to send the appropriate USSD request from a mobile phone in the form of a combination of numbers and symbols - *105*00# , or send SMS to the number 000105 (free) with text "00". In automatic mode, the system will create New Password and send it as a response message. If previously, using the web interface, the user for verification provided for identification the correct answer to Security Question- it will be possible to recover the password also in case of absence, for example, loss of the phone. It will be enough to give the correct answer to this question.
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